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Quick Phone Fix
139 S Telegraph Rd, Pontiac, MI 48341, United States
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Quick Phone Fix
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Ry
Review №1

Quick phone fix had amazing customer service. When I needed a phone quick they got it for me, and when that one did not work, they were quick to refund me and/or get me a new phone. 10/10 would recommend. They are super friendly!

Br
Review №2

Very fast, great service. The store was about to close so the next day the gentleman said it was the charging port. He changed it. I picked it up that afternoon. My phone quit again after I picked it up. I took it back that night. The next day he said it was the battery. He changed it and kept my phone for most of the day to make sure it was working. I picked it up and he didnt charge me for the extra repair. So far its been 4 days and no issues.

sa
Review №3

Quick phone fix was very professional and helpful. Restored my email quick I’m so grateful. Thanks Quick phone fix🙌😇

An
Review №4

I had quick phone fix, replace my Samsung 9 charging port with a new one that will be able to hold charging cord in place because the 4 different charger cords kept falling out the charging port and I would never know if it was charging until I would check it often.they fixed my phone within 45 minutes and it works very well.the price was great because it was only $10 more then was 3 years ago when they fixed my Samsung 8 and it worked well then with it being fixed in 1 hours time.they do close at 7pm and I was impressed when I walked in at 6pm and was fixed at 6:45pm.i will never go anywhere else then this business to have any phone fixed in the future just as I decided 3 years ago.very great establishment to visit,shop or fix many different items.very highly recommended.

Ju
Review №5

My first visit to Quick Phone Fix today with very positive results. Rony was very personable, professional, answered my concerns and I am totally pleased with the new screen saver and case. Thank you Rony!

Ke
Review №6

I won’t take my electronics, cell phones or iPads to ANY place but here. Maverick and Jarvis are the best in the industry. They actually really do know what they are doing and their prices are beyond fair.

Si
Review №7

Wonderful! Very quick! Would definitely recommend to anyone who needs their phone fixed! Will definitely return 😄 I believe his name was David or Dan very nice man fixed my problem in no time without emptying my pockets. Maverick was very kind! Such a nice person! 1,000/10

je
Review №8

This place has made my day off such a wonderful experience I went to phone fix for my broken cell phone and came out a very happy person. I am definitely referring this company and their employees to everyone who needs help with their phone or electronics. I want to say thank you again remember kindness goes a long way and they have plenty of it.

ch
Review №9

Always great quality friendly service. Staff very attentive. Good prices. Fast turnaround to get your your electronic back. I always use this place for my phone, computer and tablets.

Sa
Review №10

I called the store to get the charging port repaired on my iPhone… 90 minutes later, everything was done at a very reasonable price. The staff is amazing, both on phone and in person… I’d recommend Quick Phone Fix for every phone repair need!!! Thanks so much!!

Br
Review №11

Quick Phone Fix rocks! Top notch service and incredibly reasonable prices. Solid company with solid employees. Highly recommend.

ne
Review №12

Dont go anywhere else! Everyone who works here is amazing and can help you with more than just your phone. Ive been going here for almost a decade and I wouldnt go anywhere else no matter how far the drive is. I cant say it enough, theyve always treated me as if I was family, theyre going to treat you right. I promise you that they wont extort you. Just go here, dont question if you should or shouldnt, just go here when you need your entertainment systems fixed. You will be happy you did. (: Your welcome & Im sure that youll love them that not even a keren Would be able to get upset here. (:

Ja
Review №13

Guy helping me was great! Screen broke on travel day and they helped in a pinch with a good used phone for a reasonable price. Didnt get the old one repaired here due to time constraints but they were willing to help me resolve it in a professional way. Customer area is separated by clear wall from shop with pass through windows so clean covid practices.

Je
Review №14

Quick Phone fix is top notch. Affordable with amazing, friendly costumer service!

Mi
Review №15

Theyre honest... Reliable. affordable and most of all... They are QUICK... Very pleased as always.. thank you for such a good job

Na
Review №16

Ive taken my phone there 3 times for various repairs. Call ahead and someone will give you an honest cost for the repair and how long it will take. Jarvis is knowledgeable the entire staff is very helpful.

Ca
Review №17

I had the bad luck of having to take my 2 phones for repairing the screen on them ( dont ask what happened). Well the 1st one they had it fix in under 2.5 hours, it is a galaxy s10 and it has worked perfectly ever since.For the 2nd time since I was already a repeating customer Rooney made me an awesome deal.I hope I dont have to visit them again soon, but if I have to, I definitely will go here.

Ja
Review №18

Fast, easy. Fair price, friendly

Fr
Review №19

Highly recommend!! I broke my phone a few years ago and got my screen fixed here, I came back now to fix another broken screen and the quality and care of service is still amazing. This business definitely makes customer care and convenience a priority!

In
Review №20

Ive only been here one time & I will say, this is the best place to go for a phone, rather than down the road, BH They fixed computers as well and Im going to be taking mine in.

Da
Review №21

This place is awesome, my first time there and the service was amazing!! I Broke my IPhone and couldn’t retrieve any of my personal data. They retrieved all my information on my broken phone transferred everything over to my new phone all within good time and a fair price! I recommend this place to anyone with phone issues they can handle anything, thank you for all your help.

Ja
Review №22

Very nice, honest and helpful. This is my new go to for any electronic devices. What a nice guy!

Ed
Review №23

VERY very nice people. They will help you in every way possible and offer very reasonable rates. If theres ever a tech problem I need fixed I come to them.

Le
Review №24

This is what a business is all about. A few good young men; (and I think one young lady), I have seen her in the store but never interacted with her. These people understand the nature of a small business. Treat people with respect and dignity, provide exceptional service, and offer fair and honest pricing. This is the key to success. If you are in need of a phone, computer, and almost anything electronic repair these are the people, do not hesitate to call and you will not be disappointed. By the way they fixed my broken phone in less than 30 minutes.

99
Review №25

Nice customer services quick fixing for sure 💯 ✔️

Pu
Review №26

Good place cute guys and 1 gay cute guy! Lol... cheep and very friendly!!! Love it its lots like 2 hours or less most of the time

Ma
Review №27

I bought a used iPhone supposedly that’s completely unlocked to any carrier. After a week it gets to be reported stolen.

Jo
Review №28

Excellent customer service. Highly recommend

Ch
Review №29

Awesome place needed my front screen and rear camera replaced. They hooked it up with a good deal and even figure out some other problems for me. Very nice people and awesome customer service!!

Te
Review №30

I have three words for them, Honest, fair price, and quick. My screen was broken, and the home button was not working. They gave me an estimate to replace both on the phone, but when they check the phone in-store, they told me the home button was working fine and only need to replace the screen. Also, they told me the estimated time would be 20 minutes, but they finished the job in 15 minutes. Thats super quick. And they are very humble and welcome customers with smiles.

Ez
Review №31

These guys fixed my S20 screen in an hour 30 and it was BEAUTIFUL. Amazing work and they seem to know their stuff.

Pa
Review №32

Awesome as always!!!5 trips 5 times I was happy to pay for the service which is always 5 Star!!!Thank you once again!!!

Jo
Review №33

Every person I spoke with had great customer service. I called around for estimates to repair my laptop & they were the most reasonable. My laptop works perfectly again. I would recommend them!

Di
Review №34

I went there this morning to get my screen fix and they did a great job!! And fix it un 40 minutes I would recommend to go to them Thank you!!

Da
Review №35

The kind and caring people there had my phone done way before the time I was told, they did an excellent job

He
Review №36

Went in today to have my iPhone 8 phone screen replaced. All of my questions were answered before the fix. Very happy with how long it took (15 minutes), the cost/quality, and the friendly service. Highly recommend this place.

Th
Review №37

Professional, quick and reasonable. What else do u want!!

Ja
Review №38

Very fast, cheap, quality service and everyone was incredibly helpful and nice, i’ll definitely be coming back

ge
Review №39

They are quick! Had water in my phone and they fix it up within 2 hours.

Ti
Review №40

Phone fixed in a half hour. Sound didnt work. Good work.

Em
Review №41

Very friendly, professional and efficient. I drop my phone at least once a month and bring it back to these guys every time to fix it. It always look brand new afterwards.

Ma
Review №42

Quick Phone Fix does great work! This is my second time at this business (yes, my daughter keeps breaking her screen), and they do high quality work. They always have a lot of staff on hand to handle any of my needs in a quick manner. 100% will come here next time! No question!

J
Review №43

Outstanding service. Excellent prices. Fast friendly people. If I could clone my experience here to all areas of my life Id be a very happy man. Not one negative thing to say. These guys are the flat out best. Wish I could give 6 stars. Go here. They go above and beyond. Completely happy.

ly
Review №44

I have come here multiple times. They are wonderful. They are professional and super polite. Maverick was extremely helpful and he was super nice. He fixed my phone. I would highly recommend quick fix For all of your electronic needs. Thank you Quick Fix.

Ro
Review №45

Quick Phone Fix was incredible!!! My computer needed to be repaired, and I called about 20 places to have it serviced. Everyone told me that it would be $200 to look at, and they would take two to three days to repair it. Quick Phone Fix was the last place that I called. I brought it in at 5:00pm yesterday and went home with it that night. Zach actually stayed late to get it squared away for me. Problem was fixed, and I payed a lot less than $200. Thanks Zach!!! I really appreciate it. Youre the man!!

Ly
Review №46

1st hand 5-star customer service... So due to the covid19 situation... Only two customers could be in the front waiting area, so I had to wait outside. And from the moment I stepped in and back out, Maverick was on the JOB!Maverick saved me time and money... While at the same time let me know the decision was mine, and hes only interested in customer service with satisfaction... Hes a winner!

An
Review №47

This company is awesome! They provide exceptional service and I highly recommend them for your phone needs.

ke
Review №48

Outstanding, very well run business 👍

Al
Review №49

I highly recommend Quick Phone Fix. I had a pretty damaged phone. They didnt have the part but they ordered it and the very next day had it fixed. Its practically brand new and Im so happy. Over all had successful and affordable experience. I will definitely return if I need any repairs. ⭐⭐⭐⭐⭐

St
Review №50

Love this place!! Quick, honest and best rates around! Techs are very knowledgeable and friendly. Only place I go to for my wireless problems. Thank you guys!! 💪🏾

Av
Review №51

I love this place!! This is the only place I trust with all my devices. I have taken multiple broken iPhones and computers to them and they’ve always surpassed my expectations. They do all the repairs super fast and they are very affordable. They are very quick to help you out with everything. Maverick is the best! The rest of the guys are great too! Highly highly recommend them. I will never go anywhere else. I can’t not say enough about this place.

Ro
Review №52

If I could rate no stars I would. Mr. Fix It is Horrible!!! The screens are extremely cheap. I literally dropped my phone on the floor at home and the entire screen shattered. The prices are cheap for a reason because there’s no quality in their products. Not to mention they don’t give you any warranty period if you cracked your screen after they repair it. Originally when I got it done my screen sensitivity was off bc I would have to press the buttons harder than normal and it would constantly type a different letter than the one I chose. Then the cheap screen cracked and they offered $10 off when I had already paid $80. Bad customer service because while I’m talking the employer kept talking over me and cutting me off to justify any concern I had. So I could barely get a word out. Smh. It’s just an all around horrible experience and I’ve given them two chances too many with my screen repairs. I’d rather just pay apple for the quality and longevity

Mi
Review №53

What an awesome crew at hand here.Replaced iPhone screen in about 20 min at a reasonable price. Friendly staff that knows how to take care of the customer.

Sh
Review №54

I’ve had to come in several times now for various reasons and these guys are just awesome. They have the best prices around also! I couldn’t say enough great things about this place.

mi
Review №55

Excellent service best price in town. I have all my iPhone screens repaired there. The service is super fast and they always are able to answer every question. Very happy to give them my business you will be too.

Jo
Review №56

Great little shop. I recommend everyone to go there for your cell phone issues

jo
Review №57

They steal your passwords and try to find credit cards don’t go here

Di
Review №58

From the minute you walk in the shop, youre impressed with the Covid precautions and immediately greeted professionally by friendly staff. Maverick was knowledgeable and sharp. We were very very satisfied with the communication, service and price.

Ke
Review №59

We took an android phone here that had extensive damage. Super friendly inside even through the corona plexiglass. They thought they could fix the phone and gave a very reasonable quote if they could. They tore it apart, diagnosed that they couldn’t fix it, contacted me promptly to report what they found, and then didn’t charge me a dime for their time.

Je
Review №60

Quick in store repairs... oh by the way priced right

Ro
Review №61

This place is amazing. I 100% recommend coming here for all your needs. Best staff around.

Mi
Review №62

Amazing work no complaints specifically Ronny did an excellent job great prices as well, thank you guys very much.

Jo
Review №63

Only place that I could find that could fix the charging port on my ipad, and it was done next day.

DT
Review №64

2/2018 edit: I had purchased another drone online with a PCB problem and decided to try another repair with QPF. I explained the problem and what I wanted fixed (difficult solder job to small pins). Fixed! 2 for 2! I wouldnt rename this store Phones and Drones but if you give them a technical problem, they will try, and in my case, succeed. Ill be back there.***************I took my drone, my DRONE, to 3 different shops, 2 computer repair and a cell phone repair shop to repair a broken connector on the motherboard. They each told me that the board is unrepairable for basically the same reasons.3 years ago I took my cell phone to a place called Quick Phone Fix, 139 S Telegraph Rd, Pontiac, MI 48341 for a screen problem. They repaired it but it still had a problem. I took it back in and they made it right immediately. I decided to give them a try. The technician looked at it for 5 seconds and said, yeah, I can fix it. Give me a half hour. I came back 25 min later and it was done. He asked if we could test it out at the counter and voila, fixed!!!He charged me just $50. I offered to throw down a little extra for lunch and he refused.Do yourself a favor and take your business here. No one can do better.

Ro
Review №65

Amazing people and insane repair times rob

Cl
Review №66

Waited outside as the max number of customers (due to COVID) was already indoors. Zach came out to assist me wearing gloves and a mask. I asked about getting the screen fixed on my old (barely functional) phone so I could transfer data to my new phone. He said a new screen would be $60 and could be done in about a half hour. Then he said he could try to transfer the data without fixing the screen. Unbelievably, I was out the door in less than 10 minutes with my new phone completely updated! I didnt have to pay a cent, hardly waited at all, felt completely safe with the precautions the business had set up, and had only positive interactions. I was extremely impressed with the service Zach provided and will absolutely be back the next time I have a technological issue.

Mi
Review №67

These guys are the best!!! Super friendly service, amazing prices, and my phone was fixed within 30 minutes! 10/10 would recommend!

Pr
Review №68

They were very honest and friendly, and cost was reasonable. They didnt try to sell me extra stuff that I didnt need and the repair was fixed within 20 minutes. 😆👍

Co
Review №69

Max and Maverick are the best! Called first thing in the morning got quoted for two different prices and went with the cheapest option. I was extremely satisfied not only by the time, professionalism, and quality of the product

Je
Review №70

They go out of their way to help. They have manners and treat ya like a human. Go there.

Me
Review №71

Although my phone eventually worked after getting a $$$ new display for a minor crack it took 4 trips total for them to get the phone right so my camera and gos would work. When asked. The answer was, Samsungs are finicky... isnt that what we are paying you to do?

Mi
Review №72

These guys know their stuff. They are always so friendly and with as busy as life is these days, they are fast! I see why they call themselves quick phone fix.... but they do fix pretty much everything!!!!!!

Ja
Review №73

Customer service is amazing and will always take care of what you need. Also they are great at what they do and will always deliver no matter what.👍🏾🔥

Ou
Review №74

This place is the best! The employees are super friendly and actually care about you. Theyre not in it for the money and genuinely want to help everyone out.Maverick is a super cool guy too! The best customer service Ive ever received from any store EVER. Travis fixed my shattered screen on my Samsung Galaxy s9 and did an amazing job!!!!The waiting room was super cozy and the wait time was really quick too! Also, theyre the cheapest around for my phone. I dont have a warranty on my phone so it cost $212 after taxes. I WILL ALWAYS COME BACK FOR MY ELECTRONIC NEEDS :D!!!Whoever the owner is, please give your employees a raise, they deserve it!!!

Am
Review №75

I drive 30 minutes just to go to this store. Theyve always been great! Very friendly and fast service. Highly recommended!

Am
Review №76

Danny was super fast in fixing my iPhone 6 plus rear camera at a great price! I dropped my phone and found when the camera was on, it looked like I was shaking uncontrollably and I could not get any clear pictures. I was told it would take 20 minutes when I walked in and it was done in less than 10 minutes! He is currently helping me find two used phones in my price range for my teens too. Very helpful, very fast and I have already recommended them to a few people. I will go back here anytime we have phone issues from now on!

Wi
Review №77

This is the only store I will ever go to for fixing my phone! I would give them 10 stars if I could! Their prices are very fair, but more importantly their customer service is amazing. They genuinely want to find the problem and fix it. I couldn’t recommend a better place

D3
Review №78

This shop is hands down a five star rating! They have the best prices in town and have been MORE than accommodating to my needs!! I could not recommend a better place in town!! Love this business and their fair prices!!

Mi
Review №79

These guys are the best in the business. Friendly, fast, and they have all my future business.

Ba
Review №80

I don’t necessarily write reviews, but I I have to for this store. Maverick and the other employees were nothing but professional, helpful, and courteous. I want to personally thank you, so I left you a review.Peace

Da
Review №81

Great service. No attempt to up-sell us. They replaced a IPhone battery for a great price. There are lots of phone repair stores. This one stands out! Highly recommended.

Sc
Review №82

Really quick polite and reasonable priced

Pa
Review №83

They hams don’t buy phones here they be taxing on phones that they be getting off swipers I paid for 2 iPhones and they’re locked don’t do business here

Br
Review №84

The best customer service Ive experienced in any business. The staff is extremely nice and knowledgeable. My Note 8 screen was cracked and I walked in to the location and they had it repaired in under 45 minutes and now the phone is just like brand new! Their price was very reasonable and on the lower end of other quotes I received. They stand by their products and work. I highly recommend them for any type of phone repairs.

iG
Review №85

My laptop screen was broken and I took it there to get an estimate of how much would the repair cost. The staff is very very polite, excellent customer service.

L
Review №86

Quick stop. They have safety barriers in place.

Te
Review №87

Had a crack screen on my note 10+, called around for pricing. Be Other competitors by 70 to a $100.This was the most reasonable place that Ive called around to. And very friendly and there was enough staff there to handle the rushes they were getting as I was there. 45 minutes to replace my glass. Other places I would have to leave my phone and maybe not get it back until the next day. Highly recommend

G
Review №88

Quick phone fix is great they have fixed my phone before, and they do it cheaply and quickly this is the only place in the area I would go to fix my phone

Ha
Review №89

Absolutely love this place! Great customer service and the best repair shop! They gave me multiple options on how to repair my device and move forward! They fixed my phone very quickly and professionally! Love this place HIGHLY RECOMMEND!!!

Sa
Review №90

Shout out to the guys at Quick Phone Fix. Maverick was my first contact, great professionalism and kindness. Took my request, gave me a quote same day and let me know when it might be ready. Expected to pick up my moms iPad in 2 dys but they called next day to say it was ready. Super quick. I also took in my laptop to be looked at. Expected to leave it but Jarvis help me out and had it looked at and wound up being a very minor fix in the time I was standing there. So thank you so much for all your help on my moms iPad and my laptop. Keep up the great work. I will be sure to send anyone I know your way.

ke
Review №91

I had 2 phones repaired, a galaxy 6 & 7. They replaced the front glass, screen, back glass, frame and battery on the 6 and the glass and screen on the 7. When i picked them up the phones looked as good or better than when i got them new! Everyone there was polite and genuine. I live nearby which makes them convenient. The turnaround time was impressive. I went to a different repair shop and they were almost triple the price! So glad i didnt go there.These guys really give you the sense they care and genuinely want your business. For price alone Id recommend them but the amazing service can not be overlooked. The 90 day warranty is nice too.

An
Review №92

Fast and friendly service. Also, best prices in town. Maverick was extremely nice and had our Apple battery replaced in 20 minutes. Highly recommend!

Ni
Review №93

Smashed the back glass of my brand new iPhone XS Max. Called them immediately and they gave me price right over the phone. Took them about an hour and my phone is like brand new again. Price was reasonable, service was great, and the replacement is fairly good.

Sh
Review №94

Amazing work and such amazing people very polite and extremely helpful

Ab
Review №95

I would give this business more stars if I could. Professional, polite, very fast repair.

Ra
Review №96

Excellent service. Fast & Friendly. Would definitely recommend them for the quality of work they do

Ra
Review №97

This place is absolutely OUTSTANDING, I’ve broken my phone multiple times and have always turned to these guys to fix it. Excellent service, great staff, and a quick fix. I will not go anywhere else, I’ve said it once I’ll say it again, these guys are excellent! 5 Stars from me!

CJ
Review №98

I brought them my computer and they fixed it with no problem in one day when I took it somewhere else they had it for 3 months

mi
Review №99

Amazing fast service EVERY time. Very consistent with response times. I wouldn’t go anywhere else to get my phone fixed, they honor their warranty’s EVERY time. Very good business etiquette.

Am
Review №100

Great service. I have had 2 screens replaced in the last 6 months because I keep dropping my note 8. They even gave me a discount on the second screen. Quick repairs also.

Information
5 Photos
100 Comments
4.7 Rating
  • Address:139 S Telegraph Rd, Pontiac, MI 48341, United States
  • Site:http://quickphonefix.net/
  • Phone:+1 248-481-2630
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer service
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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