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CARSTAR Poplar Bluff
624 S Westwood Blvd, Poplar Bluff, MO 63901, United States
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CARSTAR Poplar Bluff
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El
Review №1

My insurance suggested them for some body work needed done after having a small collision in a parking lot. They worked well with my insurance and everything was handled so smoothly and quickly. Everyone I spoke with was very professional and informative. There body work is guaranteed, which is a big plus for us. We weren’t paying out of pocket, majority of cost was covered by insurance( besides my deductible) so I’m not sure how there cost compares to others.

Cy
Review №2

The office kept me informed of the progress of my car. Extremely nice. They done a great job on my repair, it looks great. Extremely happy with my experience!!

Er
Review №3

They made it very pleasant in our unpleasant situation. Very fast friendly informative through the whole process. I highly recommend them.

An
Review №4

They are the best in the business. Everyone is friendly and knowledgeable of what it takes to get repairs done so you can get your vehicle back on the road.. I recommend them every time!

Ro
Review №5

Here for some body work. The whole process of intake was handled professionally and in a friendly manner. Will say they know their job and look forward to adding more to this review once the end result it met.

Er
Review №6

Doug was super friendly and always kept me updated on my SUV. They do amazing work and know how to treat the customers.

Do
Review №7

They were extremely nice and got the car repaired in record time. We were kept updated by phone on the progress of the repairs. I 100% recommend CarStar!

Ch
Review №8

Great staff great work done right highly recommend

Mi
Review №9

Best in town or all around!

Te
Review №10

They did an excellent job on my car. It had a long scratch down side and slight dent. It only took them a few days and my car looked good as new inside and out. I definitely use them if I ever need their type of service again.

Pe
Review №11

Friendly staff, reasonabley priced, and WOW, our truck looked brand new!! And they gave her a bath! Very satisfied.

No
Review №12

It took 12 days for 2 tires, one strut, and an alignment and the car still pulls and shimmys.

Ki
Review №13

Carstar repaired damage to my truck caused by my hitting a deer. I figured they would do a good job, as that business has always had a decent reputation. I didn’t expect anything out of the ordinary, though. So I was very pleased with the customer service I received. Heather and Dustin are very professional, efficient and helpful. I’m sure the other staff members are also, but I had no occasion to interact with them. From stopping by for an estimate, to picking up my truck after the repairs were completed, the process was simple and painless. I’ve never been kept updated on the process like I was with them. I was sent text messages almost every day to update me. And best of all, I feel like I have a new truck (well, I almost do, at least on the front and right side). They did great work!!! Very pleased with this experience.

He
Review №14

CARSTAR MADE SURE THAT MY CAR WAS EVALUATED RIGHT AND FIXED IT IN A REASONABLE TIME!!! THE PEOPLE AND ATMOSPHERE WERE AWESOME!! THEY WERE VERY PROFESSIONAL AND MADE SURE THAT YOU NEW THAT YOUR BEST INTEREST WAS THEIR INTENTIONS!!!!

Pa
Review №15

EXTREMELY satisfied with their service! Customer service was excellent, I received periodic notifications of the repair progress and completion was exactly as estimated. They even removed all the little rocks from my floor mats and the dust bunnies on the dash are gone. CarStar is incredible!

Ja
Review №16

I was very pleased with not just the service, but also how I was treated. My car looks like the day I bought it. They went above and beyond my expectations. Treated me with respect and made me feel like family. They also took care of two burdens which shocked me and will forever be grateful. I would recommend them to all my family and friends. Thank you all so much for your service.

Ga
Review №17

I called them to get a paint job on my truck. They told me they were far to busy and would never get it in. They turned me away so scobeys collision has my business. Would not recommend baileys carstar to anyone

Rh
Review №18

My daughter just took her car down there for estimate and she said they were very friendly and thorough. I had to call back down there because I had some additional questions and the lady I spoke with was great. Thank you guys !! Highly recommend

Ca
Review №19

I towed a car in for estemt and repair

Ph
Review №20

Super job repairing hurricane Sally damage on my truck and it was completely and thoroughly detailed when I picked it up.

Ke
Review №21

Did excellent work. Dropped off car but they didnt get to for 3 days after that. Wouldnt have dropped off as early if I knew the work wouldnt commence immediately.

Fa
Review №22

I hope we never need body work on a car again, but if we do we will definitely be taking it to Baileys CarStar

Ja
Review №23

Great price the staff was beyond nice kept me very well informed when we got the car they had detailed the whole car I would highly recommend this place

Ja
Review №24

While CARSTAR ultimately was unable to help me their service staff was extremely knowledgeable and they went out of their way to do their best to help me. This included putting my vehicle on a service rack to inspect the problem and taking pictures that they later Emailed to me. They deal almost exclusively in Insurance related claims... For folks who didnt get my money they did their best to help me just the same. An impressive and comfortable experience. Maybe next time CARSTAR...

Co
Review №25

Was very happy with the professional people. Thay told me when I drop off my truck what day and time it would be ready and it was just like thay said it was. I would recommend anyone that need body repair to give car star a try you will be glad u did also u would never know that my 2019 was ever hit in side from the body work to the paint looks original 👍

Ja
Review №26

They did everything possible to fix my car without totaling it I am very happy with the speed of service and the quality of the work I will always use these guys to fix my car!

Te
Review №27

Knowledgeable and friendly staff.

bo
Review №28

Nice place

Di
Review №29

Everyone here was so polite and helpful I will definitely use them againAwesome 👍🏻

Jo
Review №30

Wow, the folks down here at Baileys sure have done a great job for me. I try hard to take care of all my vehicles but the accidents still happen. Larry and the guys have done super work on my favorite truck and its running and looking as good as ever. I even get great service on my commercial and residential glass not to mention the nifty replacement glass theyve put in some of my old jeeps. keep up the good work and I hope I dont need you anymore.

Yv
Review №31

Been very good to keep me informed

Kr
Review №32

Heather is always up beat and does an excellent job at facilitating your repairs!

Da
Review №33

Carstar is a great autobody shop. The body repair and paint job was great. Thanks guys.

Tr
Review №34

My only issue with carstar was i was told by a couple people that they would keep me updated on my vehicle but the only time i got any kind of an update was when i called to see how it was coming, then and only then is when i got an update. Shouldnt tell a customer they will get updates on repairs if no one is gonna follow thru and give an update. Other than that extremely satisfied with all the work done and customer service in the office. Thanks carstar.

De
Review №35

Very nice to talk to and deal with, kept me updated on progress of the vehicle

Ra
Review №36

After my car had been there for three weeks, and they missed the guaranteed date it was supposed to be done I pick it up to find that the passengers side speaker no longer worked whatsoever. (which was fine when I brought it in) They took a piece of the inside of my door off and never put it back on and my license plate no longer has a light. They reassured me that they were going to check everything and make sure they didn’t miss anything before returning my car. This place is a joke. 10/10 would NOT recommend.

Ke
Review №37

Nice and friendly....got truck in and back out in good time....and looks great....

da
Review №38

Polite customer service.

Al
Review №39

Professional and friendly service.

no
Review №40

FALSE ADVERTISING!! Went in to have rear glass replaced and they told me we do not fix glass no more! But it says in bold red letters on their building & GLASS.

Da
Review №41

These guys are stealing from the insurance companies I caught the with my claim they re-adjusted before i could get home. they had my truck for a month had to come back to get a 5 dollar part installed but my truck is still not done If i was an insurance company i would do a full audit.

Th
Review №42

See Scott. Great man, expert in the field.

Va
Review №43

Good work, polite and respectful.

ke
Review №44

Great..

Je
Review №45

Nice and friendly

ni
Review №46

Very friends staff

Ma
Review №47

Excellent service!

jo
Review №48

Did what they did say they do

Me
Review №49

Great place

Information
7 Photos
49 Comments
4.6 Rating
  • Address:624 S Westwood Blvd, Poplar Bluff, MO 63901, United States
  • Site:https://carstar.com/locations/mo/poplar-bluff-15176/
  • Phone:+1 573-686-3381
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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