Chris was very helpful, he made the whole experience a pleasant one . He was polite and respectful.

Kevin was outstanding, kind & courteous which is rare to find these days. I DO NOT recommend going to Metro at 909 Kingshighway, MOE was rude and disrespecful!! Coming to this store was a breath of fresh air. Kevin and employee working were very kind and willing to LISTEN and HELP. Excellent store and CUSTOMER SERVICE!!

A very bright and cheerful place to shop. Well organized and very educated employees. All sales personal were outstanding and helpful. Great prices on the phones. Good deals going on.

Love them so much Their Very Nice I dont suggest going to the metro in punta gorda very Disgusting Bad things on tv for little kids spit on my new phone But This Metro Is AWESOME

Ive been going through Metro for years and years and this is actually been my best experience. Kevin B was the person who I dealt with and directed me the right way. I will forever come to the store if I need any more assistance.

Got my device working again been to multiple Metro store bought phone Christmas Eve it worked Til got home Christmas then got a lock code I could not even turn phone off then finally got to factory reset after many days and it worked on and off turned it on day before yesterday it said not registered on network and emergency calls only they called Metro corp and factory set network and it seems to work fine

Sales representative has a bad attitude doesnt seem to be knowledgeable in his product I wouldnt recommend this store to watch my dog

They were a great help, I absolutely recommend

Very helpful employees

Wish I was able to give a negative star review my fiancé went in today trying to switch our phones over to new phones and the guy we were talking to had no idea what he was doing and was not pleasant or helpful, I’m so disgusted after our visit there, and the guy said our account was locked out and couldn’t do anything, we were able to the metro pcs on Kings highway and the woman who assisted us was phenomenal!

Trevor was awesome, helped me activate my phone

Probably the best Metro store around. Ive been to several before and have walked right out. This store is clean, well managed, and staffed with friendly knowledgeable people. I only come to this store or the one down the street at West Tarpon & 41.

Hopefully my new SIM card will make my phone work again I keep not being able to make calls or receive calls I have to shut my phone off and on to make a call and its been going on for about 3 weeks now Ive been nice if Metro customer service could have told me hey I might be as simple as a SIM card is bad

Glad Metro PC is near me.. Joshua Smith really did a good job. Helping me today. You should have more like him.

Helpful staff. It was a busy day for them so it seemed under staffed, but everyone was helped. Have been a Metro PCS customer for 1 1/2 yrs. Love the service and the prices!

I went in the other day to switch my service and phone from cricket ... i waited a half hr only to be told that the free phone that is offered for new customers switching their device is no longer available 😲 what???? They tried to sell me a 250.00 phone which is ironic because the free phone offered stated it is originally 239.00. I dont get it.. if you offer something you should have to deliver on that offer. Not happy with Metro.. I feel like I was being scammed

Store was crowded but Adrian & Sarah really helped me out. Will definitely be my home store from now on. Very courteous and worked diligently.. Great work guys...

I was on assignment in Port Charlotte when my phone cracked. I googled metropcs, and ended up at this store a few minutes before they opened. I was the first customer there, but within a few minutes, there were 3 others behind me. Tony kept his cool, and helped us all at the same time. Thats a nice skill, and I hope his boss realizes it.

Been with MetroPCS going on 7 years. Ill never go with a contract company again. They have always been helpful & pleasant at this location. My phone just died...No worries...1 year warranty...as long as it hasnt gotten wet or thrown against a wall. Keep up the great work!!!

Susan Fabian was wonderful to me. She Took care of my problems and I walked out happy with a new phone! I love my new J7 upgrade!

Everyone was helpful and pleasant friendly staff 🙂

Today i bought a new phone i liked it so much i bought my boyfriend the same phone i like so much, Lisa told me i was due for an upgrade and demonstrated the stylo4. Which her salesmanship is outstanding and i trust her judgement and always know i can count on her for any issue. I love this store !!

Steven was great, friendly, knowledgeable. Got me a great deal for my whole family! Highly recommend, and makes sure you deal with steven!!!

You know it only takes a couple people to spoil the reputation of places so I dont want to totally belittle the whole place it was a heavy set young lady and another young lady who Ive never seen before last time I was in there I was going to pick up a new phone cuz my phone after all these years is going away its stopping working they were so belligerent belittling other companies and never came up but half of a solution except spending a really lot of money for a new phone and I dont need bells and whistles Ive got a Samsung 7 Prime which I was totally happy with and they were looking to make me spend quite a bit money a lot of money more for a higher number Samsung phone which I did not need never thought going around $600 are you really serious they just have their public relations was very very young amateur and rude besides that everybody else in their dead on sharp is a truss hopefully theyre not there anymore

This company is a real liars! They stall all they can and make you waste your valuable time. Do not purchase from them. Be warned!!!

Very good customer service. The girl that helped me was able to answer all of my questions. Very clean and comfortable environment.

Sales ! Best get deal over phone and not take first offer

Friendly knowledgeable staff. Willing to offer help and advice. Can be a bit busy Fridays starting around 3.

Susan did an awesome job recommending a new phone and assiting me with setting it up to my liking

This place is awesome! Dont go to any other metropcs this one is the best in town. Steven and Lisa are very knowledgeable and great with customer service. If you want to get the best bang for your buck, with the best phone GO TO GARDNER!!!!!!!!!!!!!!!!!!!!

The absolute Best Customer Service! Very knowledgeable and helpful employees at Tarpon/41..

My experience at MetroPCS has been very good and I have a girlfriend who has service at MetroPCS and its very good from her standpoint we both have not lost touch with each other at all

Place is great, staff is always very friendly and they always know how to get the best prices and deals

Mellow is a very good guy, hes a people person n a smart upseller.hes been doing this a very long time and hes very funny.

There Are To Of Them And They Are Good Places To Get A Phone Thats Were I Go

Been a PCS customer since they opened their doors during this time I had got one of the ZTE MAX PRO cell phone and later to find out that this cell phone has CPU issues an sometimes when sending SMS text messages it will send one of that text that you had just sent over and over 50 to over 400 times same message its cause me fighting an arguments an people blocking me because they think that Im sending them on purpose well anyway went to the PCS store they were aware of this problems with this phone so they replaced it with a new one SAME TYPE AN MODEL and yes it ended up having same problem needless to say since then they have replaced this phone like 7 times now and yes replaced it with a new phone same model like after 3 time of this happing I tried to change out of that phone into another that had close to or same specs as it and no way possible I would get out of the store for less than right around $200 to do this BUT KEEP THIS IN MIND..... When started having this issue with this phone from the start only having the phone less than a few days an cost me a good amount I feel like it wasnt my fault that the phone they sold me was like this and should of done some adjustments to replaceing it with a different type with same or similar specs and was even willing to pay a little more $50 or so to get something different even after just paying for the one having the issues less than a few days but a new customer can walk in get a new free cell phone better than what I had bought from the PCS STORE but no they care not about long time customers and say well its your problem u can buy another new cell for around $200 lol now seriously this is how they do loyal 4 year plus long customer and guess what yes to this very date I still have a ZTE MAX PRO from Metro PCS but Im on like the 7th or 8th one now and why they replace it with yet another ZTE MAX PRO just seems to me a good company would change you out to one close in specs to stop this cycle its cost me a lot of extra time and money having to deal with this issue not to mention the arguments its caused me with people thinking Im blowing up their phone on purpose so HERES A BIG THANKS GOING OUT TO YOU METRO PCS great job

I and my daughter went into that store to get an iPhone 7 Plus, Lisa, customer service sold me an iPhone 8 in silver. There was no talk of an upgrade, Nor did I sign a paper or any contract nor did I trade in my original phone, when I purchased the silver iPhone 8. In fact Lisa called me from her personal phone that evening on October 27, 2017 and let me know if I was not happy with my iPhone 8 then I can return it the next morning. ( she knew I wanted the iPhone 7 Plus ) I came in the next day less than 24 hours of purchasing the silver iPhone 8 and clearly lied as her Assistant manager was standing right next to her as they were printing out my receipt that she never gave me the day before, telling him that she never said that she take the phone back and give me a refund and she said in front of her assistant manager that she told me it was an upgrade. THAT IS A LIE!! There is a 14 day policy that you can bring back your phone and get a full refund, especially when I’ve had talked time of 10 minutes tops, which five minutes was with customer service Lisa calling me that evening. I left with telling her calmly but Firmly how could you ever do this to a person let alone a customer and lie about saying I agreed to an upgrade that I could never get my money back on this phone, which that conversation never took place and how you will be able to sleep at night. I firmly said loudly...how could you ever do this to a person let alone a customer and lie about saying I agree to an upgrade that I could never get my money back on this phone, which that conversation never took place and how you will be able to sleep at night. I’m taking my business elsewhere. A SunTrust representative in the fraud department, told me they are not giving my money back because I got an upgrade and that to me lying as they did to my SunTrust bank, I am so appalled and I hope nobody ever goes in that store and buys any type of merchandise from them at the gardener metro PCS. I will be spreading too many of folks never to deal with MetroPCS because even the original dealership can’t do anything because they are a franchise and to me they’re making up their own rules and screw and customers over, and I’m sure I’m not the first one. MetroPCS customers you should go to T-Mobile you get better service and less drop calls as I have not had one yet and I’ve had it for 30 days almost for my service. Even T-Mobile Told me that metro PCS on Gardner Drive in Port Charlotte should have been a good business place to return my money. I hope karma comes to you and truly hope that SunTrust SEES THROUGH YOUR LIES That you told them over the phone. Bad business here at this metro PCS you should be shut down!!!Karma will get you one day!!! Trust in that!

Always the best deals and friendliest staff. I never go anywhere else!

I am so thankful this branch is here in Port Charlotte on gardner. i live off of burnt store rd in Punta Gorda, which is a long drive. But the service is outstanding here, especially the store manager Lisa has a pleasant personality and quick to service. Drive right by Punta Gorda store and forget North Fort myers, no personallity there !What a breath of fresh air,will only do my buisness at this location!! Im a caregiver and my time is limited and i appreciate the quick friendly service!!!thank you, Sharon Reid

Greatly appreciated service and assistance. Good deals going on now.

Was so happy that it got fixed as quickly as it did

Great service, employees are kind and caring. Got a great phone at a great price.

Kevin and Anthony were awesome. Very helpful!!! Thanks!

So first off dont get me wrong adrain the store manager at this location tried to help as much as possible. But my issue was that i had received a broken phone from a differnt metro pcs location within 2 days of switching to metro pcs from sprint so we went in to the gardner and 41 store and they warranted it out so in the mean time i had took the broken phone to another loaction to try and get it fixed and needless to say the other location kept my broken phone so when my warranty phone came in today i could not get it because i didnt have my broken phone because the other metro store took it so needless to say right now i am with no phone due to this issue. Thanks for trying to help though adrain we apreciate it 💯

Great experience love the staff, helped us out with amazing deals.

Thanks to Adrian the store manager at the Gardner location for such excellent service!

No problem I visit them every month friendly

Dont get me wrong I like metro alot ive had them for years they r awesome but about 2 months ago I got a zte ZMAX pro it didnt want to work any where they gave me another one for free n now this one has stop working so now I have to figure this out again.

Excellent customer service

They have been able to solve the problems I have had with my phone .

Friendly, fast & working on a phone upgrade today, so far so good!

Great store and helped flash cell 3x...updated to metro update #..dont hv to buy new cell....yet....why dont you guys hv ur store hrs posted on ur google location? Its a official dealer??? when r u open sat/sun?...weekdays/??? great people though...

Wanted to buy a phone because the one i have SUCKS big time. The price IS 49.99 and you want to charge me 89.99 plus 60.00 for 1 month and change #s.No WAy.

Great place great experiences!

The first store thats actually made an effort to correct my problem with metroPC

Everyone is nice here except Emmanuel...

Go see Daniel for all your phone needs, hell hook you up!

The Staff is very informative .

I trust no other company for unlimited. Staff is A-1!

Dont. buy third party items

Excellent service

Ok Phones !

Great service.

They are rude and always try to over sell

Great deals

Good service

Good