I have been going through Walgreens since I was a child, I knew them so well I even stayed with them when I moved out of town, and today I have cancelled my service. The past 3 months they have been late with my prescriptions. This month they said they had an insurance issue, when I called to resolve the issue the woman on the other end was BEYOND rude. If you cant be polite to your customers, get out of customer service.
Went to grab one thing before close and they closed 15 minutes early.
Dont bring your Fed Ex to this location. After taking my package, they couldnt tell me if Fed Ex had arrived. I had to stand in line to find that info, then I was called out of line. The person that took my package handed it back claiming they dont take samples. No notes about that anywhere. Bad attitude. Bad service.
After a family member declined new prescriptions due to her confusion I had to return here to talk to the pharmacist and staff. They were absolutely wonderful and understood my family member had just gotten out of the hospital after a lengthy stay. They explained the new meds prescribed, filled them promptly and I was on my way. Thanks so much to pharmacy staff Kris and Jake, you guys are doing an excellent job. Also the girl who checked me out was great too!
Pharmacy staff are always helpful and smiling. I have had excellent customer service there.
Pharmacy staff ALWAYS making mistakes, and getting things wrong, ALWAYS!!!!! CONSTANTLY saying one thing and saying they didnt, or doing another its very frustrating to say the least and 4 out of 5 staff members have ABSOLUTELY HORRIBLE attitudes!!!!!! And dont even get me started about how long wait time is to fill a prescription is SO RIDICULOUS TOO!! I would give a (-3) NEGATIVE 3 STAR but am Forced to give a star just to be able to post this.....,
It seems like Walgreens everywhere is getting more Horrendous by the day. The clowns whole system is just reverse and lacks substance.
They are rude! And took forever to get me my prescription.
Older store setup. Staff friendly and helpful. Gave only 3 stars because location has gotten worse. Many teens and younger groups hang out in parking lot. They dont shop but taking no chances.
Couldn’t fill a script doctor called and said take it elsewhere they’re just giving me a hard time.
I havent had any problems here. Staff in pharmacy and store itself are pleasant and helpful.
THE LOCATION IS SI INCONVENIANT, THE HOURS ARE ABSOLUTELY HORRIBLE, BUT BEYOND THAT, THE STAFF IS SO EXTREMELY RUDE AND DEMEANING WITH THE WAY THE ADDRESS ALL THE CUSTOMERS. IVE NEVER BEEN TREATED WITH SUCH DISRESPECT IN MY WHOLE LIFE!!! I AM NOW GOING TO FIND ANOTHER PHARMACY FOR MY FAMILIES SCRIPTS AND WILL NEVER COME BACK HERE AGAIN. I WILL ALSO TELL EVERYONE THAT I KNOW.
Pharmacist was extremely rude to my wife and would not fill her seizure medication because it was ripped. I can understand why, but he was really unprofessional and made my wife feel out of place. I feel bad for his co-workers, they probably have to feel his wrath all day.
I have been waiting 2 weeks to get my prescription filled and they called me today on 11-7-18 and told me my prescription was ready for pick up and I even got a text message just to go there and find out my prescriptions was not completely filled right after they told me it was. I will never return to this store due to the rude and unprofessional quality of the staff at the pharmacy. If I could give 2 thumbs down I would. Rite Aid here I come.
Always ordered online and had those boxes shipped to my cousins place. Awesome. Anyway, tired from my appointment, I ordered food then i went into walgreens. Starving I purchased a snack bar. my friends would wait for me. My other friends lived on the block. Unfortunately I was already snacking on a tiny bag of chips. my apologizes. I was at the checkout counter and the cashier asked If I had a Walgreens card. She explained what I would get if I signed up. Excited I said yes. She asked for my phone number and she typed it into the stores computer. The cashier said that wasnt my phone or number and that it belong to some guy (she said his name). Same guy I filed a police report on for stealing from me and bragging about it. I explained to the cashier that I signed up for that phone. It was shipped to my place. I pay for the extras. that number I have made hundreds of calls to my family, mentors, banking, officers, retired military, universitys, and those calls was made to me. it goes everywhere as my second number. then the cashier told me that once I gave the number. She actually said, with a crowd of people now listening, she said, its not like anyone is gonna wanna call the number, or u 😥. Then she gives the same attitude about my name. Like it was stolen. She couldnt believe thats my name. I have birth certificates, drivers license, SSN number and card. Omg I have gone through countless judges-attorneys and not one of them insulted me over my name. not one of them doubted my name. its okay though, for this Walgreens cashier who had to be 52, to insult the hell out of me. I spent the whole evening crying.
I had a very bad photo experience where they sent me to a different store after waiting 10 days for my photos to come into theres cause they claimed they didnt have my photos and then when I drive all the way to the other store that they sent me to. they said I didnt have it only to find out it was actually at the original store (in port huron) i dont feel i was valued as a customer and i certainly wasnt respected enough to even get an apology all I got was an excuse. Oh I thought... blah blah blah I wasted a good 45 minutes going on their scavenger hunt when my photos were in their store where I originally ordered them.
Rudest most unprofessional staff in the pharmacy.you will have to wait hours for the simplest transactions.i will not bring any new prescriptions to this location.thanks for everything walgreens!
Refill medication not needed.Allowed me to run out of seizure meds.The worst pharmacy I ever tried to see being close to home.I returned to my pharmacy I had before and had my seizure meds next day by mail to my door. I had nothing.Now I jeek getting calls to pick up my prescription.To late over a mth now.Happy to see some good comments.I bet not many scripts to fill.Dont know how to.
Im done dealing with them. They take on more busy then they should and the Ill people have to wait. Pretty sad that are scrios got sent over at 530 and they said they had ten to do before Ares. Its 9pm and there done filling. Guy had a nearve to tell us on the phone at 9pm well we got 40 orders and the phone want stop ringing so we cant get them done. So yea yea thanks for making someone with medical people go with out there meds for the right. Ho to rite sid. They will get it done in a hour and not give u excuse.
Some of the staff don’t have to be so rude, or act like they are better than anyone else, 3 Stars go to Jake and Tony (think that was his name) in the Pharmacy They don’t smile or seem warm hearted but they care.
Dont get your prescriptions filled here!! Im trying to get my sons meds and have to go to work they have one person doing drive thru and counter and one guy sitting here talking to a customer that is already done !!
The absolute worst customer service by a pharmacist. She was rude and treated like I didnt matter. Im a visitor at this store but I will not return ever again. I understand that theyre busy, but they shouldnt treat people in such a rude manor.
Some of the most rudest people at the pharmacy section. They are extremely slow, have messed up on our medicines countless times, have rushed us off the phone countless times, and almost always have attitudes aside from one of the employees there. Too bad we dont deal with him too often. Out of the big chain pharmacies on the South end of Port Huron, CVS is the most friendly one we have dealt with. I am appalled by the way we get treated here and at Rite Aid
The staff is very helpful. The pharmacists are nice
Horrible customer service at the drive thru pharmacy! The employee was rude from the start and would not accept my insurance card even though I have used it countless times to pick up prescriptions. After I told her to please give me my card back, she stormed off. I called the doctors office after my encounter and she said that she has never heard of that happening! I switched to Rite Aid and picked up my prescription with no issues. That Walgreens employee needs to be fired ASAP!
This is hands down the worse Pharmacy I have ever gone to in terms of Pharmacy Technicians. The guy is terribly rude and unprofessional. I decided to change Pharmacists because of the ignorance I had to deal with.
Clean, well lit, plenty of parking, and helpful staff
No public bathroom for a handicapped person waiting for prescription
The cashier is always polite and attentive to her customers
The cashiers all greet you with a 😃
Friendly service, building inside is old.
Pharmacy staff are rude including the pharmacist. You have to wait about 15 minutes usually to find out they dont have your prescription in. The pharmacist threatened to call my Dr if I didnt fill evey script, we which I didnt need. Yes he extorted me. Avoid this particular dump at all cost.
The best discounts in st.clair
The pharmacy staff are extremely rude and hate actually helping customers. If you have any questions dont go to this pharmacy. They act like you are intruding on them if you call and dont use the automated system.
Will never go back there again
Very friendly and helpful
The pharmacy staff is rude and disrespectful refuse to do business because them.
Most workers are mean