Cole International is a wonderful company. I just started my business this year and they have made dealing with customs a breeze. The staff is so on board to help you with any questions you have or any issues at all. I am very satisfied thus far with the service that Cole International provides and the customer service I receive! I highly recommend them as a customs broker. Helen and Sharon deserve 10 thumbs up :)
Broker was very helpful and informative on the process. All questions were answered timely and to my satisfaction. Had no issues at border. I will definitely use their services again.
Cole International, and Sharon in particular, were extremely knowledgeable and helpful in my process to import a car from Canada to the US. The situation is a bit crazy during this pandemic and given that no one can travel from the US to Canada without a 14-day quarantine. Sharon was definitely a bright light in my experience. If it werent for her, the delivery of my car would have been further delayed. Many thanks to Sharon and to the folks at Cole International.
For those of you that have never experienced the need for a customs broker, please allow me to put your mind at ease as you navigate an unknown process.Call it luck or just a great recommendation, I was given the contact information for Cole International / US and was immediately connected to Sharon Buckley. Sharon I’m sure picked up on my “novice” first time trepidations and she was quick to answer questions even before I asked……and in a way that made me feel “in control”.Throughout the next few days / weeks, Sharon was consistent and timely in sending me email updates regarding steps needed to ensure a smooth and timely transition of all forms and documents for compliance. Besides email, she also made time via phone to answer any and all questions / concerns as well.My rating is 5 stars as I could not have been more pleased with Cole, especially Sharon, and would recommend their services to anyone looking for a customs broker.
This was my first time shopping a car over from Canada and my experience with Cole International was smooth and extremely pleasant! Sharon Buckley was extremely helpful and patient, she walked me thru all the forms and made sure everything was done correctly. Sharon definitely is an asset to her employer. Susan out of the Buffalo ofc also helped me, excellent work ladies!
Sharon at Cole International was very helpful in walking me through the paperwork and account setup. She explained the import process thoroughly and answered all my questions; this made crossing the border with our goods extremely smooth.I will use Cole International again in the future and would recommend them to others.
I can’t recommend this company enough! Sharon was a rockstar. She helped me get all my customs paperwork done faster than I could have imagined. She was very responsive and made the process extremely straightforward and efficient.
Thanks for all the help Sharon!Very knowledgeable and helpful when it came to transporting a very large shipment over to the US. Patiently helped me fill out all the required forms over the phone. Much appreciated!
Cole has been great in every way.I have always been able to get fast and very friendly service.
Sharon of Cole Int did an absolutely amazing job of brokering my load out of Canada so I could pick it up and cross the border without issue. She was efficient, professional, and very pleasant to deal with...highly recommend!!
They were great to work with to get our load of Farm equipment across the border!
Very user friendly. Great people to deal with.