As a tourist on vacation I found myself in a predicament as one of my rubber hearing aid dome tips covering the speaker ripped and I did not have a spare with me…..I called the office of Hearing Connect in Port Orange and spoke with Lea. Not only did she offer to wait to take her lunch hour but she had a smile on her face when I arrived and immediately replaced that small but important rubber tip….AT NO CHARGE!! Now back to vacation thanks to Lea!! If I ever moved here, I know where I would go for my hearing care, Connect Hearing.
I never expected to be as pleased with hearing aids as I am with my new aids from connect hearing. The process of finding the right hearing aids was a class act from the start.The professional of Karen James was evident from the initial testing to the final adjustments on the selected hearing aids. Outstanding customer service that began at the front desk to the financing. Karen is a role model all would do well to follow. I highly recommend connect hearing.
Karen is amazing and makes you feel at home! She is very professional and knows her craft ! Highly recommend her!Scott and George
I’m long haul truck driver and was having problems getting my hearing aids to connect with Bluetooth.I called the Port Orange Hearing Connect and the staff over the phone got the hearing aid to reconnect with my Bluetooth on my phone.Karen ( I think whom I talk with) went beyond anything that I thought could be done.The experience I had with the office was really great.Thank you for getting my hearing and Bluetooth back.Happy clientCharles West
Karen and Leah are so pleasant to work with. They go out of there way to make sure your hearing aids work perfectly, my warranty was out on my aids and Karen helped me so I would not have to pay for my right hearing aid not working. I would highly recommend you going to see them if you need hearing aids. They also helped my 90 year old father with his hearing aids also and he is so satisfied. And it’s so great that I don’t have to keep repeating myself to him when we’re talking.😃 thank you so much Karen.😎
I am a Connect Hearing client from out of state. I walked in to ask to buy a power dome and was greeted warmly. Lea immediately took my hearing aids and cleaned both domes and replaced the torn dome plus gave me extra. No charge. Great help. Plus, Lea has a daughter, Sarah, in the DeLand office who treated me graciously on the phone when I was looking for assistance.
Over 1000 miles from home on vacation and hearing aids needed service. They provided a loaner set while mine were sent in for factory warranty repair. My hearing aids were repaired quickly. I cannot say enough about this very professional Connect Hearing office and staff.
I’ve bought three pairs of hearing aids over the last ten years and am 100% satisfied with the quality and service. The staff are amazing! I have no reason to ever go anywhere else. - Ron Merthe- Port Orange
The personnel in this office are outstanding and extremely professional. If it werent for Karens expertise and patience, I probably wouldnt be wearing hearing aids. I highly recommend this office to anyone seeking to learn more about hearing aids and the possibility of making a purchase.
Did exactly as promised for 3 year review
I have been going to this location for about 8 years. I just updated to my third set of hearing aids. I have always found the staff to be professional and responsive to my needs. I would and have highly recommended them to friends.
I recently treated myself to new Phonak Audeo M90-R Hearing Aids, replacing my five year old ones. A great decision; I find a big improvement in my hearing ability. Also, I purchased a 4.0 TV Connector and enjoy hearing news broadcasts from the TV in my living room while having breakfast at my dining table. The sound goes directly to my hearing aids and I hear every word. When I told Karen I was having difficulty installing the device she came to my condo and installed it properly. Thank you, Karen, you went above and beyond!
I had a hearing Test done and a week later had my New Hearing Aids in my Ears. The sweetest People, they did the foot work to get my health Insurance on board to pay for the Hearing Aids, NO WAIT, I truly would recommend Connect Hearingto anyone looking for hearing aids. They do their Job with a Smile 😃 and they surely love seeing a smile on your face before Youre Leaving.
I am from Michigan and needed some help unplugging one of my hearing aides. Karen James was very helpful in assisting me (and instructing me) on how to clean and replace parts. She was very professional.
Well i went there because i have a problem with my hearing its been bad for 2 or more years now and with no health insurance i finally found this place on social media and I qualified for tje free trial meaning I wouldnt have to pay for the visit the test amd get to wear a hearing aid for 2 weeks at no cost i waa so excited to maybe finally hear well i know there is a medical issue with my ears otherwise i would be able to hear well i have significant loss of hearing in one ear and moderate in the other well they referred me to go see an E.N.T specialist and left very disappointed and no hearing aids well i camt afford a specialist or else id of seen one already other than that they were wonderful
Fantastic service and Karen is an extremely knowledgable and very patient focused and caring.
Karen and Debbie will take excellent care of you! Super friendly, professional and knowledgeable. A great experience all the way around!
Super nice staff. Fixed our problem quickly and completely even though we are not patients of theirs since we are from a different state. I would recommend them based on our experience.
I have tried several audiologist in the Daytona area. None of them have come close to the service that Karen provides. Another audiologist messed up my phonak hearing aids. Karen was able to restore my aids to the proper settings.....my hearing is back again.
There may be cheaper places to buy hearing aids, but if you want quality hearing aids backed up by a great warranty and great after-the-sale customer service, this is the place to go.As a PHONAC company store, they not only offer the full line of PHONAC hearing aids and accessories, but they also stock all parts required to do fittings, tune-ups, readjustments and replacement of parts. Youll never hear gee, well have to order that for you.Karen knows the PHONAC line backwards and forwards, and will always find you just the right selection from their first class product line. Remember that unlike hearing aid stores that handle multiple brands of hearing aids, Karen is factory trained on one single brand. Thats a real advantage for her customers.
I recently purchased hearing aids at Connect Hearing in Port Orange. Very impressed with the great service. I would highly recommend Connect Hearing.
After wasting $5,000 with Timko Hearing, I went to Connect Hearing. I am 100% satisified with their instruments and service. I highly recommend Connect Hearing.
Excellent service and products for hearing aids and accessories.
Everyone was very nice. A pleasent experience.
I was treated like I owned the place . Great service always .
Karen and Lea are fantastic!
Helped me with a smile. I needed wax plugs for my hearing aids and was from Texas. They didnt even charge me and took care of my needs promptly.