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Airlink
1934 NE Sandy Blvd, Portland, OR 97232, United States
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Airlink
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Ge
Review №1

I broke the screen on my phone and was worried that I might need to buy a new phone. The staff at Airline fixed my phone in a day for a very reasonable price. If my phone breaks in the future Ill be sure to use their services again. I highly recommend Airlink!

br
Review №2

Not the cheapest used phones but the service is worth it. The owner is great. Git my daughter a new phone there for her Bday and he helped her set it up, transfer data and gave her an add o Birthday gift. Local business you should support.

St
Review №3

I am someone who loses or breaks my phone. A lot. Airline helped me stay connected. Very knowledgeable, fair and friendly. They will find the right solution for you. Repairs? Problems? They will probably know how. Airlines always has for me.

Al
Review №4

I have been a customer with Airlink for many years and Minh has never disappointed me. The service is quick, thorough and he always delivers above and beyond. Not to mention, his prices are very reasonable. I recommend him whole heartedly. Dont hesitate to use him. You will be more than satisfied.

Me
Review №5

Needed a replacement Iphone. Minh gave great service and very fair pricing. I highly-recommend

th
Review №6

I seriously can’t say enough about how good this spot is. I’ve gone to him to replace a charging port, 2 batteries, a screen, fix a home button, and something else I can’t remember. Once, whatever hardware he put in was defective, so he took one out of a new phone to make sure I had one that worked for a road trip. And rushed the job so I wouldn’t have to leave any later!He’s quick, inexpensive, does great work, doesn’t try and sell you anything you don’t need, and is all around a cool guy. 5 stars isn’t enough. Airlink is the spot if you need your phone fixed.

Ma
Review №7

Minh is the real deal! He is very customer service oriented. He goes above and beyond. I bought a new phone from him and he moved everything over for me, offered additional guidance on the transition and never made me feel like I didnt know what I was doing. The price for the phone was surprisingly reasonable. l would definately recommend going to Airlink for you phone needs.

Ch
Review №8

Awesome place to fix and buy your new and used phones. Also they repair laptops. The owner Mihn is very honest and friendly.

Sa
Review №9

Wonderful experience with Airlink(Ming) in solving a problem l was having with my phone. My family and l will definitely be referring friends to his business.

Bi
Review №10

This is a great little stare. Love it. Bill C.M. Welch

qu
Review №11

Here is my phone before and I’m using it to write this review. They sell used phone as well. Highly recommend Airlink.

gi
Review №12

I have bought several refurphones from Airlink and they all work well. Very happy with each purchase.

er
Review №13

Minh, is absolutely the best. He easily takes care of my issues for years now. I recommend AirLink to everyone.

Li
Review №14

Great service, great prices! It’s a pleasure to support small businesses like AirLink.

Li
Review №15

I a nice phone from Airlink, I really love it thanks so much.

Ma
Review №16

Fine place for used cell phones!

Co
Review №17

This place is awesome. He will fix your phone and make sure theres no problems at all. He fixed more problems with my phone than I asked him to. Hes fixed my phones before always with 5 star results.

Br
Review №18

Awesome store and excellent service 👌

Ca
Review №19

I will be recommending Airlink on Sandy to everyone I know. From the very first call I made, to stopping into the shop with my broken Samsung Galaxy, the customer service was impeccable. Everything was explained beforehand and I felt confident immediately about the gentlemans expertise . The fast and professional service was like nothing we have in Salem and the man who helped me went above and beyond to fix my expensive phone. I will never use another company but Airlink from now on, and my phone has never looked or worked better!

Ni
Review №20

I’m Tech-know Retardo. This has cost me much needlessly via the Apple Store again and again.I stomped into AirLink without an appointment.Mr. Minh promptly welcomed me then fixed my iPhone 6sPlus quickly for easily $60 less than The Apple Store would have charged.The owner/operator of AirLink mobile phone repair Minh, was endlessly patience with my questions. Then went further to explain things I didn’t know to ask but really benefited understanding.Mr. Minh’s AirLink is now my Go-To for allmobile phone needs.Nina Rohrs

ma
Review №21

Thanks again buddy. Saved me again.

Mi
Review №22

Felt satisfied not just with the result of the repair on my phone but with the experience I had with Minh - very cordial, professional, and honest - he discussed a lot of options with me as far as replacing or repairing my phone.Other shops in town complained about how hard it was to repair the screen on a Pixel 3 - he said it was easy and he did a flawless job.

Ro
Review №23

Minh has saved me much anxiety and money over the years. Hes also reliable, timely and friendly. I drive a good distance to patronize his business and havent even tried others. Hes my go-to guy!

do
Review №24

Friendliest place in town. Your name will always be remembered. Best prices on fixing around

Na
Review №25

Excellent Customer service, fast and inexpensive! He replaced my Nexus 6p battery with a battery i had purchased elsewhere. I paid $35 for labor. Phone was fixed good as new, instead of buying a whole new phone! Strongly recommend his business! So glad this place exists.

De
Review №26

Excellent Customer service. I took my iPhone 6s, it could not be repaired, however, I was informed of the status on a consistent basis. Service, timeliness and professionalism are stellar. I would do business again as needed and recommend to others. Kudos for a delightful experience.

mz
Review №27

Thank you for Excellent Customer Service...

Ce
Review №28

Been using this AirLink for at least ten years (since before they moved to this location) -- always friendly, knowledgeable service that I rely on and have recommended to my friends.

No
Review №29

Min is great! He always fixes my phone and has very fair with pricing. He’s also very funny and easy to work with. I always go here when I break my phone or my daughter breaks her phone ( we are a clumsy family!). He’s got a good diverse and humorous clientele. I highly recommend Air Link!

An
Review №30

Minh is the best, helpful and very knowledgeable!No need to go anywhere else!

ra
Review №31

I saw this place on my daily commute. I was having issues with my Galaxy 5 and stopped in to see what could be done. He needed to keep it over night and loaned me a phone so i could have service. Ive been coming here for a couple years now. Super nice guy, very reasonable in pricing and knowledgeable too. Highly recommend his services, no one better...

Da
Review №32

I met Minh in the 90s in the same industry as me the Wireless Industry Honest, Hard working Man with many year of knowledge and experiences backing him up.He tell You things straight up, its another story if a customer appreciated his experiences and his honesty. We love You man. Greeting from the Boost Mobile-Global Communication team.

Jo
Review №33

Completely happy with my experience with Airlink. They resurrected a phone I had bricked. They are honest, on-time, and took the time to provide a lot of other useful information. Beyond fixing my phone they put it under current draw and charging observation while waiting for me to pick it up. Their price for phone repair is reasonable.

Sa
Review №34

I love Min. He is awesome. He fixed my phone in just one day. Even brought my sister to get her phone fixed and he fixed it in just a few days. He is one funny guy. Really good with customer service. AWESOME!!!!

Do
Review №35

A great, locally-owned business. They assured me of a 15 day, satisfaction guaranteed policy, and came through. The phone I got didnt have some features I realized I wanted, so they took it back without hesitation. They even referred me to some other local competitors that might have had what I was looking. Nice people with integrity.

La
Review №36

After purchasing a new mobile device yet maintaining the same phone plan, I was not able to send or receive mms (images, files, group messages) via text. After unsuccessfully attempting to have the issue resolved over the phone with my carriers customer service representatives, I finally went to Airlink and the problem was rapidly identified and fixed! I was especially impressed the gentlemans friendliness and professionalism. He also assured me, upon taking my cell phone, that he wouldnt charge me for his time or labor unless he was able to solve the problem.

Su
Review №37

Wonderful service! My iPhone screen was shattered and he fixed it in an hour. He was very friendly and kind. Highly recommend!

J
Review №38

Although I wasnt able to sell my phone or accessories there, the person behind the counter was very helpful and absolutely kind!

Ta
Review №39

I got a camera fixed here and am very happy with the work. It took only about an hour or so and the price was much lower than I expected. My camera now works as well as when it was new. I will definitely return here if I need any more of their services.

Ke
Review №40

Without going into great detail for something so simple for my laptop it took them over a month and they still didnt fix it probably not the best place to take your laptop they might be better with just a phone.

St
Review №41

Great place to get your phone repair. Fair price too. Highly recommended. You wont go wrong.

Eb
Review №42

This place is the best in Oregon, for Phone service/ Repair and the owner is awesome and took great care of me. He was honest, knowledgeable and very kind. He help me recover my photos and videos from my Iphone 5 the phone had been damaged beyond repair. He even stayed after hours to make sure I had everything I needed off the phone and that I was completely satisfied. I would definitely recommend this place 100%.

Pa
Review №43

Waited 15 minutes in lobby while the slowest person on the planet quietly spoke with a single other customer, never even bothering to make eye contact. was then told they wont do the same glass replacement theyve done on this exact phone before (the glass they used WAS NOT Gorilla Glass that came originally, it shattered) and that now it will cost $130 dollars MORE than last year. thanks for wasting my lunch hour. never again.

Br
Review №44

THE best place in pdx to get direct, honest help at a very good value. If they dont have a phone I want - Ill suffer and regret giving some business to others, then come back to ask them make it work better when the business that sold it to me cant make it work.Pure genius and a life-saver.

To
Review №45

I have used the services of Airlink for quite awhile now. I always experience great customer service and more than fair pricing. I have purchased my last couple of phones through them.

Os
Review №46

I love coming back every time I am in town. I have been using Airlink ever since I moved overseas (9 years ago) and had to purchase unlocked telephones compatible with the local networks in South America. From Airlink not only I get good products at a reasonable price, but also a great and very personalised service. I recommend them to everyone I know with confidence.

Ma
Review №47

Minh was very, very helpful in unlocking a gifted Android phone… He also fixed my volume button! He is very, very tech-savvy. Im planning to get a month-to-month unlimited cell plan early into 2014. Great service and help : )

Ru
Review №48

Best of the best. One of the most knowledgeable. Always try to help everyone even not on cell phone stuffs. Highly recommend!

Sh
Review №49

I smashed my iphone (again) this morning. The touch screen stopped responding so I had no choice but to get the screen replaced. I was intimidated by how much it might cost and how long it might take, but it was less than $100 and took less than an hour. When I came back to pick it up, the owner greeted me with my first name, which I think is a simple, yet significant friendly gesture. My phone was brand new again, and he even gave me a screen protector for free. Thank you so much! I will definitely be back next time I do something stupid to my phone.

In
Review №50

I had very bad experience with this shop. I asked to change my battery and he broke the cover when he changed the battery. Its been for a week but I dont hear from him about my phome.He asked me to pay him first although he broke the phone. I paid trusting him. He said he would fix it but I dont know when. I complained about it calling him, but he just said he was busy. The shop is bad for service. I dont know about his tech skill, but he even doesnt call me back or anything until I called him. I am so upset due to his bad service. Dont go to this shop or you have bad experience.

Da
Review №51

Excellent service and really reliable.

Cr
Review №52

Their upfront concept is fine, I cannot however say much for their ability to A. Answer their phones, Return phone calls ( hence their Voicemail is FULL and Cannot accept new messages) and frankly feel like they just decided to NOT work on my phone after leading me to understand that things will be just fine and they knew what was wrong. Sorry guys... Will not be recommending your store. Please take the time to address things with your customers, return their phone calls and built the relationship with your new customers.

Ka
Review №53

Do not go here! Worst experience ever. Went in to buy a metro PCS phone. The guy said the phone was 50 dollars but there was a 50 dollar rebate so it would be free. Okay so I agreed to buy it. He then tells me its a $20 activation fee, which the one at the mall DOES NOT charge. but whatever I was already there so I agreed. The guy gave me everything I would need for the rebate - he said I just had to sign up for the $50 plan instead of the $40 plan that I wanted. So I did. Well now Metro PCS just notified me that I dont qualify for the rebate because I had to port my number in. So basically the salesman completely lied to me to make me buy the phone. I should have just went to the mall and bought the phone for the same price with no activation and got the $40 plan. GRRRRRR.

Ji
Review №54

Minh at Airlink is the best. Always gets me going with cell phone solutions. Thank Minh

Ch
Review №55

Fast and friendly service. Easy to work with. Great prices.

Me
Review №56

This place is legit. Minh is awesome and took great care of me. He was honest, knowledgeable and very kind. He actually went out of his way to help me recover my photos and videos from my Galaxy Note 2 that had gotten soaked on Splash Mountain at Disneyland since the phone had been damaged beyond repair. He even stayed after hours to make sure I had everything I needed off the phone and that I was completely satisfied. I would definitely recommend this place 100%.

Sa
Review №57

Brought my phone in with a slight power button issue. This issue was an annoyance but the phone was usable, it just had a hard time turning on (common issue with my type of phone). When I came back to pick it up, the button just continuously reset, making the phone unusable. The owner refused to understand he made a mistake. I have never been treated so poorly by someone in the repair service industry.Only go here if you dont care if your phone gets bricked.

Jo
Review №58

Needed an Iphone repair for cracked screen. Searched for repair shops. Read the great reviews. Went in for service and was not disappointed. Minh Did the repair while I watched. Dropped what he said was doing to help me. And it was cheaper than other businesses quotes. Give this place your business. Hard working honest people are far and few between.

Do
Review №59

This wireless store is definitely the best I have been to in the Portland area. Smaller business like this one I rate on a few things, the most important is how fare they are. I come here because the owner of the store can make the impossible happen. I have used Airlink for many years now and there is no one as fare as they are. Cracked screens, unlock phones are just a small part of what they do. I have recently opened my own Ebay store and made some really good money thanks to Airlink. Dont believe me try it for yourself, Tell him Dom sent you.

Ry
Review №60

Explain to Minh your overall goal. He will try and sell you what he wants to sell you without helping you understand the long term ramifications and what comes with plans, phones, costs, etc.If you need a straight plan from any of the carriers, go there directly. Minh is great at fixing broken devices, thats it.

Gr
Review №61

Airlink has been my go-to shop for repairs and accessories for over five years. Minh and his staff are friendly and dont over-promise on time or money issues. There are plenty of similar shops nearer to me but I will continue to drive to Airlink from Beaverton because of the prompt, reliable and reasonable services they provide.

Se
Review №62

Brought my phone for a port replacement they couldn’t do it and in the process they broke the electronic button and wouldn’t replace it, go somewhere else

Ka
Review №63

Great diagnosis, quick response times, unbeatable pricing, and top of all, great domain knowledge. Minh was an absolute delight to work with.I had a Google Nexus 6 that wouldnt charge. I took it to Minh. He said hed charge $20 to identify whether it was an issue with the battery or the charging port as those are the most common issues. A day and a half later, he said they were both broken. But he only needed to fix the battery, as there charging port was too tiny to solder. He offered a wireless charging pad as an alternative.On the day of picking it up, he allowed me to try my own wireless charger and just charged me for fixing the battery. Total cost: $70! I was expecting a couple of hundred at least.

Ge
Review №64

The owner of this place is a great guy. He strives for EXCELLENT customer service. Highly recommended!!!

Ja
Review №65

I have been going to the Sandy Blvd location. Our company has had many issues with iPads and iPhones due to user error. They have always been friendly and provided exceptional service. I will continue to visit this location because of the service they provide. They back up the work they do and keeps me wanting to return in the future. Thanks!!

Ga
Review №66

Im here in airlink on Sandy Boulevard in this guy is awesome fix my phone great price you guys got to check it out by

Vi
Review №67

Ming is the best, very fast and fair pricing.. keep up the great work

Go
Review №68

I took my S5 because I broke my screen and the did a great job. Seems they know exactly what they are doing and took less than a day to get my phone almost brand new. Totally recommended

Ch
Review №69

This place is EXCELLENT!!!! You will get the equipment (phones) and plan that will exceed your expectations! I am very pleased!

Ti
Review №70

Fast and friendly service. Honest broker who doesn’t upsell or BS.

Ti
Review №71

I love going to Airlink, Its by far the best place to go to when you have cell phone related problems. There motto is If we dont fix your phone we dont get paid.

Ma
Review №72

Owner is awesome! I got my Nexus 5 fixed that same day! Looks like a brand new phone!

Al
Review №73

Min, the name of owner. I am using his service for long time. Every time I am bringing something to fix, he is taking care of it, even that it always takes forever. But lately, he promises to fix, and then it takes him 3 days to say no. So it is waist your time. No trust to you Min., and shame on you. Wow.

Je
Review №74

I recently broke my phones screen and couldnt see anything. All my photos and videos were in that phone. I brought it to airlink and within 2 days I had it all back. I have been coming here for over two years anything from password reset to computer viruses. Price is reasonable and customer service is very good. If you need anything done with electronics come to airlink.

To
Review №75

I go here for all my cell phone related problems. The place does everything - from selling imported phones to repairing them. I also know that other mobile phone businesses subcontract their work (e.g. repairs and unlocking) to Airlink because they cannot do it in-house. Best of all, Airlink is the only company in town that I know of that does not charge you (including labor cost) unless they perform the service and fix the issue as promised.

Mo
Review №76

AirLink is the best customer services. I have been to AirLink many time for many different phone issues and the own take care of me, took my phone and gave me loner phone while fixing my phone with no cast. They are reasonable price and pretty quick on fixing phones. I thank them very much.

Du
Review №77

This is my 3rd visit here. Great service every time and theyre cheaper than comparable shops.

F
Review №78

I had a great experience both times I cracked my iPad screen it was repaired rapidly and looks great and works great thank you all very much !

St
Review №79

Always reasonable and never fail to give top flight friendly service highly recommend!

Da
Review №80

I went in there at 10:00am with my phone in a bad state. Minh was really busy but he saw that I was desperate since I rely on my phone so much, so he stopped his work and started on my phone right away. It took him about 10 minutes but he had it up and working. Minh you are amazing, thank you for fixing my phone!

Ty
Review №81

Service here was great. Very knowledgeable.

Al
Review №82

My fairly-new $600 Motorola smartphone had a completely shattered glass face, and my carriers insurance deductible was $150 if I wanted to send it in for a replacement. Because the glass face was busted, I could not unlock the phone to access or backup any of my data.Instead of replacing it, I called Airlink based on a recommendation from a friend, and Minh had the phone fully repaired and ready for pickup in a couple days (he said he had a backlog of orders to process, but 2 days is certainly a shorter wait than what I was expecting :-). His fee was less than a hundred bucks, which is cheaper than any quote I got from internet-based phone repair companies and cheaper than my insurance deductible, and his repair work was Guaranteed for months. It was much better than an insurance replacement, in my opinion, because my phone still had all its data/profiles intact.I would highly recommend Airlink in Portland to anyone with phone damage.

ma
Review №83

Quality service and professional friendly costumer service.

To
Review №84

Excellent service, fair and honest pricing

Do
Review №85

Good honest bussiness good prices on phones i recomend them if you need a phone or repair work.

Te
Review №86

I came to Oregon from overseas and purchased a 30-day SIM card plan (unlimited calling / unlimited texting / unlimited international texting) from Airlink (US$40) to use for the month I would be staying in Portland. Unfortunately, at Airlink I found out that the tri-band phone I brought with me would not work in the USA (as the US has gone to quad-band). ML, the owner of Airlink, immediately pulled a flip-phone off the shelf and offered it to me free of charge for the duration of my stay. For a US$20 deposit, he gave me the phone and charger to use, asking that I drop it off before I left town. Now THAT is customer service! Thank you ML.

Gu
Review №87

This place is highly recommended with excellent quality

sa
Review №88

Go see Minh the master over at Airlink, definitely will fix your phone at a reasonable price!!! Im

Ti
Review №89

I decided to try Airlink because it was conveniently located near my employer. I had been calling around trying to sell my iPhone 5s for about a month. I called and spoke with Minh and I asked him do they buy phones? He stated yes! I explained to him the type of phone I had, and there just so happened to be a customer searching for the same type of phone. Minh took it upon himself to help this longtime customer with the phone I was wanting to sell. I met up with Minh and the customer, and Minh was ever so gracious to check over my iPhone I was selling to make certain it was sufficient for the life long customer. This was truly a Random Act of Kindness, which says so much about Minh, Airlink as a whole! I would definitely recommend this company to friends, family, and co-workers. Thank you Minh for such great customer service.

Ah
Review №90

Very helpful best place to fix a phone and reasonable price

Ka
Review №91

Very knowledgeable, extremely helpful. Definitely recommend them to my friends and family.

St
Review №92

Replaced iPhone screen in one hour (took old one off while I was there and explained what had happened when I dropped it). Threw in free screen protector.

Xa
Review №93

One of the best places in portland to get ur phone fix ive been coming here for over 3 years now and he takes good care of me when ever i need something done.thx minh!!!

A.
Review №94

Love it.I understand there are only about 3 shops from Salem to Vancouver that do the level of repairs Minh does at AirLink Wireless. There are many shops that repair small electronic devices like cellular telephones, but many send the more complicated and difficult repairs to Minh. One shop sent a phone I had for repair to Minh and another time they had me take a phone that needed repair to Minh. He told me that Minh does good work and Minh would take care of me. Both times the repairs the other shop tried to make and could not, but Minh successfully made the repair on each telephone.

Mr
Review №95

My name is Andrew,For the last 4+ years Ive utilized the Excellent Hardware and Software support from Mihn & Thomas here at Airlink. Initianall, My handset was an HTC HD2 on T-Mobile network. The operating system Windows Mobile, I wanted to convert to Android. I came to Airlink, and the next day it was done. That job cost me only $40. On another occosaion, I needed to unlock the Network Carrier and phone function on my Samsung Galaxy Tab. I wanted to change my Tablet from T-Mobile to AT&T. Again, I came to Mihn & Thomas at Airlink and just like tha, problem solved. And recently, I needed to unlock My AT&T Samsung Infuse 4G so I could use it on Simple Mobile network.I said it once, and Ill say it again. The guys at Airlink can fix any and all of your phone problems, Hardware and Software.My name is Andrew, And Thats The Truth!!!

Ky
Review №96

Great Staff and prices, I always come here for my phone issues and send all my friends and family here for replacement phones and repairs. Thank you Min!

Review №97

Fantastic job good customer service

K7
Review №98

Very helpful service, and a funny guy too!

vi
Review №99

Good servicei tipworks late

Ma
Review №100

Most of the reviews on here are fluff that the owner had posted. Minh is a scam artist, and has no idea how to actually repair phones. Tried to get him to replace the glass on my S4 and he tried to scam me hard. I guess he didnt realize I know more about phone repair than he does, just dont have the time.

Information
4 Photos
100 Comments
4.6 Rating
  • Address:1934 NE Sandy Blvd, Portland, OR 97232, United States
  • Site:http://airlinkonline.com/
  • Phone:+1 503-235-3703
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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