I went here to get my camera lens replaced on my IPhone 11. The quality of the replacement is terrible it creates a halo around the photo there are specks in the camera from a poor clean out and glue around the lens. I cannot use the camera at all and it’s worse now then when it was shattered. Super disappointed in this because now I have to pay to get it fixed elsewhere.
I wish there was some other way of letting people know how awful this place is. I also brought my iPhone ex S in to repair a cracked screen and the first time they repaired it it looks so beautiful and nice and pristine. Two weeks later I said it down on the counter and the glass of the screen popped up so the edges were coming up off of the phone. I took it in and they said that my phone case was too tight and that it was the case that had done it. So I paid another $140 to get the screen repaired AGAIN. I called the place I got my case from which was a brand new case, and I got my $15 back from them. (Now THAT was customer service!) now that I’ve paid $280 I was kicking myself for not paying the original $280 to go through an Apple store and get my phone repaired with a real apple screen. But no of course I’m going for the cheap route. Well I learn my lesson the hard way because when the screen broke a second time about a month and a half later I went back in again. This time I argued back-and-forth with the guy there who insisted that it was my fault the screen was broken. I was so mad but I was finally able to convince him to redo the screen. He didn’t charge me this time. Fast forward a few more weeks. Now my screen has lines running through it and I can hardly see my screen. You have to know how much I baby this phone since the last time it was repaired because I was terrified of my phone breaking again. I never let my kids touch it, I never put it in my back pocket, I never put it in my purse, it was basically in my hand or on the countertop. When it broke this time I went back in and the guy again insisted that it was my case. I told him that there’s no way it was my case because I brought this case in the last time it was repaired and the guy who repaired it said that my case was fine and it shouldn’t be too much pressure on it. Anyway let’s make this long story short and say that the customer service was so terrible and the product was even worse. I’m convinced that all of the five star reviews for this place were friends of the owner. There is just no way that anyone has had a five star review at this place and I have had three different experiences that were all pretty bad. The last time I was in there the employee even started saying that I was making it personal. (That actually made me laugh). I’m not sure how he doesn’t realize that $300 and hours of my time ARE personal! Hello?! Don’t trust this place just go get your phone repaired with Apple. You will end up saving money. Oh and by the way when I asked to speak to a manager for us he said he’s not allowed to call manager and then next he said he is the manager. If that doesn’t give you trust issues I don’t know what does!
I had a very quick interaction here which is why Im so blown away. I walked in, explained my problem (phone was dropped, screen separating, touch screen unresponsive). Only 8 minutes and $50 later I was out the door with a working phone. Unreal! Great job, would highly recommend!
5 months after paying $180 for a repair (+$30 for an unwanted screen protector), Im having the same issues and needed the same repair. Instead of trying to deal with this business again, I went down the street to iChihuahua and had an AMAZING experience compared to my experience here. The man working here was dismissive and unfriendly, and even put a screen protector without asking me if I wanted it, and charged me $30 for it. More accurately, he put the screen protector on, then asked me if I wanted it, and my pushover self just said yes even though I did not want it and had never been asked before, but I didnt want to cause more trouble for him and thought maybe it wouldnt be very expensive, or free since it was his mistake to put on without ever asking me. This wouldnt be so annoying if the screen wasnt having the exact same issues as before, and if iChihuahua didnt offer a guarantee where theyll keep fixing the same issue on the same device. Based on the previous reviews, it sounds like this establishment will just keep charging you the same amount to fix the same problem. Save your money, feel a lot happier, go to iChihuahua instead of here.
Excellent Customer Service! I am a 4 time returning customer! I would not trust anyone else with my iPhone! Highly Recommend
Quick and easy fix for my phone screen I definitely recommend this place youll be in and out in 30minutes with money in your pocket way cheaper than Apple
Was able to do a last minute screen fix (iPhone 7) in the time it took me to walk to and from my atm on 30th to get cash.
Sunny fixed my cracked iPhone so fast, it was seamless. He was done within 15 minutes and my phone works /looks great. Even fixed other issues going on with my phone as an added bonus. Thanks!
Did a great job fixing my iPhone X screen. Quick service and good price.
I needed a glass screen protector on my new phone so I stopped by this place while out on Hawthorne.The gentleman working helped me find what I need promptly and installed it for free. Looks great. Would recommend
They saved me! Didn’t break the bank and my camera is like new. Thank you, Sergio!!
He was quick (about 20 minutes) and the price was fair, although spendy, its pretty standard for pricing for iPhone 12 cracked screen repairs.
Sunny is the man when you need you phone fixed fast and right every time.This last time I went it was Labor day, Sunny was still open in the shop himself. Another flawless repair done in only 20 minutes while I did a lil shopping at safeway..Close to downtownHis prices are perfect for his quality service and great products they use.Customer service and availability was great.I’m telling everyone, support small business!!!!
This was THE BEST EXPERIENCE I have ever had getting anything fixed. I brought my shattered screen in to be replaced and purchase a new case and the owner told me 30 minutes — no questions asked. I came back 25 minutes later and it was done, he gave me a screen protector which I forgot to ask for and the price was UNDER $100 for everything. Then I realized I had forgotten to ask him to replace the camera too, and was afraid I’d have to come back in another time or go somewhere else and he said give him another 30 minutes. NO PROBLEMS—SUPER FAST—GREAT SERVICE—GREAT PRICE. I am DEFINITELY coming back here. I have broken many screens over the years because of my physical job and this place is will be my go to! You should definitely give this place a shot! Thanks again!!!!!!!! 😊 🙏
Currently typing on my newly fixed screen—service was fast, affordable, and so easy. Thank you!
Easily accessible location. The manager is very helpful and friendly. I had my screen and camera replaced in under an hour. I would come here again, if needed. Highly recommend, for the level of service and affordability. A+
Great prices and super quick service 💯
Terrible experience here! I had my iPhone X screen replaced here and it was very glitchy and did not work. They changed it for another screen and that screen also did not work. I cannot type properly and the face id doesnt work. Now I have to buy a new iPhone. The person working in the shop was so rude to me. I definitely do not recommend this place.
Sonny was awesome! best price in town and he did it so quick. def. will be back again if i crack my screen! but lets hope i dont
Really recommend this place. Came in on a walk in and they got my screen fixed in less then 30 minutes with a screen protector for a great!!! Price. Highly recommend this place
Very fast. Perfectly fixed. Fair price. What more can you ask for? Job well done, thank you!
Great service, quick turn around time,and super friendly people! 10 out of 10 would recommend.
He did a fantastic job on my new phone screen. I am very happy with his polite and attentive service. I would recommend this shop to anyone. It was very quick and it doesn’t hurt that Matt’s bbq tacos and tight tacos are nearby.
Got my iPhone 11 fixed in just 10 mins. Super good deal and very reliable place. Very nice staff.
These people are absolutely horrible they will say and tell you anything to get your money they fixed my screen with a bad screen in December by January 6 it had completely blacked out on me they was not helpful at all he just wanted more money from me. I really hate these people my experience was the worst and I’m out of a iPhone 10 .
My phone was in need of a new screen and we paid the extra $20 to get “the better screen, and high quality screen protector.” My home button on my iPhone 7 isn’t working! I got the screen 5 hours ago and it isn’t good quality at all. Also typing is very slow and the screen protector isn’t centered, that’s not that big of a deal but I don’t recommend going here!
Best price and town and very quick. Gentlemen had it done in under 20 mins. Will come back every time.
The best place for iPhone screen repair in Portland. Soft heart people working here. They make you feel welcome and dont make wait like hours as other places do.Super affordable and high quality product. Definitely will be coming here.
The service was quick and very affordable! He answered any questions I had and was informative about the process. Thank you so much! 😊
This guys a A legend he showed up after hours drove 35 minutes to meet me after he already got home for the day super polite super fast working and my phone looks brand new I’d recommend this guy anytime anywhere very good quality professional quality
Ali was professional, courteous, and amazing while assisting me with a battery purchase and installation. Thank you kindly!
Nice shop, just be aware that they have a no return policy on their products if you buy any accessories in their store.Their $19.99 iPhone Charging cable they sell in store can be purchased for $6.99 off Amazon. But they didn’t mention there was a no return policy until I came back into the shop and pointed me towards a sign on the wall. The “no returns” portion was four or five lines down, and not apparent.He did help me though see why it might not be charging correctly was my charge port had too much dust in it, which I’ll clean out.
I had called so many places for iPhone 10 repair and no one was repairing the same day beside this place. Wonderful people. I came in and got it done with very good price. Good quality.Highly recommend if you need iPhone repair.
I had a great experience fixing my phone screen here! They were quick and very efficient, and have good prices! Very friendly people. I would recommend for sure. Thanks so much!
Quick service and decent price.
10 star review from me. He said it would take 20 minutes. I went for a walk and was back in 15 and it was all done. The screen had been very severely damaged. Sunny replaced the LCD screen and added a tempered glass protective layer all for $94. I also purchased an iphone case for $15 for a bit of extra protection. The phone is like new.
Sunny was super helpful and got my phone back to me within the hour. Super good experience.
I was having problems with my iPhone charging so I took it to Sunny. Very quick and good price. Very happy to have my phone working again :)
One of the best place in Portland for iPhone repair. Very honest and loyal. Definitely coming back if needed in future.
I got my iPhone 7plus fix here in 15mins. Came in for the first time and just love my phone again. It’s even better then before. Highly recommend this place if you’re in need for iPhone repair. Super affordable and super service.
I had a wonderful experience! They were very timely and kind, as well as informative. Local family owned and compassionate staff. I got my screen replaced within 15 minutes and just before closing time!
Just amazing service top of the line. They fixed my iPhone 8 in just minutes. I got to watch everything as well. Super down to earth people.Highly recommend this place.
Great customer service, extremely quick repair time and perfect quality!! Don’t waste your time anywhere else.
THESE GUYS SAVED MY PHONE! Awesome spot, very helpful
I would charge my phone and it was showing 100% charge, but then 10 minuets later it was going down to 2%. I took my phone here, and he knew exactly what was wrong with it. He got my battery changed with 60 days warranty plus he got my phone a temper glass for free! Excellent customer service! Totally recommend it.
Absolutely hate this place. The owner sold me a broken phone that was completely unusable within 1 week after buying. Then I went in to get my screen replaced today on a different iphone and not only is the lock button no longer responding, the touch id no longer works because he took my home button, but also my battery (that was perfectly fine before) won’t hold a charge longer than a half hour. I’m almost certain every single review on this page is fake. Please please and I cannot stress this enough, please take your device literally anywhere else unless you want to have it completely ruined and then be lied to about it.
Quick quality service! Kind, helpful, affordable, and professional. Definitely would recommend.
Sonny is a stand up guy with excellent customer service and strong business ethics.
They fixed up my iPhone while renovating the place which was just amazing. Thank you for the quickest and super affordable. Best best best.
Took my iPhone 6 to get the screen repair had the best experience ever. Just 20mins and very affordable. Love the service.
Last week went there super late when they were closing but they still manage to fix my phone. Very nice staff. They stayed late just to fix my phone. Thank you so much.
Got my screen fixed and phone unlocked same day. Fast service and nice staff. Right in the Portland heart. Definitely come down if you need iPhone repair.
Could not find any better place then this for iPhone screen repair. Super quick and cheapest in Portland. They unlocked my phone for free.
Great service
This is best place for phone repair. Took my iPhone 8 and had it fix in no time. Thank you. Definitely will be coming back.
The service was super fast and reliable. Took no longer than 30 minutes and I was given a lot of information on how to keep my phone in better condition for the future.
I dropped my phone in water while walking in the rain and found this place on google. Came in and got it repaired in less then an hour.I thought I had completely lost my phone. They gave my phone new life. Thank you so much.
I dont recommend this shop. There are other options in Portland for getting your phone fixed that use authentic parts. And a lot of these five-star reviews dont look like theyre from customers
This is by the best place to go to get your phone fixed or serviced, extremely professional and knowledgeable and timely. I will never go anywhere else!
It was super fast & affordable!! The guy was super nice and efficient. thanks so much
Sunny and JP are absolutely the best! I am so happy with they’re work. Would definitely recommend them.
I was skeptical about going anywhere but to the apple store because what I’ve heard about previous experiences with people going places and their phones not working after. But Sunny was super quick and my phone still works! And not my battery actually lasts!
I have tried so many places for phone repair but this is best of all. Definitely coming here from now on.
Rude employees and bad service. Honestly these guys are selling non reliable goods and refuse returns. DO NOT TRUST! You can feel it as soon as you walk in that these guys are scammers, go somewhere reputable.
Horrible! Charged me $179 for a new screen that was NOT a genuine Apple Screen for my IPhone. My phone started glitching and overheating, when I called him about this he said it was my fault. And refused to give me a refund. Customer service is horrible. Products are horrible.
Sunny is the man. He fixed my phone in like 15mins. My phone was so slow and had to get the battery replaced. Best place for phone repair. Definitely come here for phone repair.
Got my iphone X unlocked the same day for really cheap price. Now I can switch carriers anytime. Nice guy.
Broke my Samsung s9 and got it fix same day. Original screen and best price in town. Love the service. Thank you.
I walked in to fix my iPhone and was greeted by the person working there. I told him what my problem was and he fixed it in 20 like minutes!! The customer service is amazing and definitely reccommend this store!!
Dishonest business, sold hardware that does not work and refused to accept the return. Take your business to more honest people, iDoc iPhone Repair Shop right down the street is better, or a reputable store that will not rip you off.
My girlfriend went in here to get a iphone 6 touch disease repair. They sold us a new screen, which now doesnt work at all. I went in and they admitted they knew the screen might not have fixed the problem but they refused to refund my money. Now Im out eighty bucks and my girlfriends phone works less than before.
Dishonest business. The positive reviews for these guys are fake. TAKE YOUR BUSINESS SOMEWHERE ELSE with respectful employees.
I got my iPhone unlocked here for really good price. Amazing selection for accessories and good people. Thank you.
This place is amazing they helped me with my iPhone because my phone was all black but it was working and it took them a day. They are so helpful.😁
Got my iPhone 8plus screen fix here in just 15 mins. Awesome people love the Portlander. So affordable and best service ever. This is a place if you need iPhone repair.
Fixed my friends phone screen but disabled her phone in the process. So she had to get it completely wiped. He claimed on my yelp review that this is common when the digitizer breaks, but I can tell you as a former senior technician at Apple and as a clumsy iPhone user that this is NOT THE CASE. I have broken my digitizer on multiple iPhones and I’ve never been disabled to the point where I had to start from scratch.This business owner takes no accountability for anything ever (as you can see from his responses to other people’s reviews) and I wouldn’t suggest bringing your phone to him at all. I know my friend is never going to go back.The more reviews I read the angrier I get. Replacing a screen for “touch disease”??? Even a brand new technician knows that’s a software issue and is as easy as backing up and restoring. This place is garbage!Now I wait, for I know this owner is going to respond with how my friends phone was totally dead and how that somehow locked her out.... even though a screen that’s not responsive to touch literally can’t input anything. That’s kind of the problem.Actually, there is a chance that she got locked out by a non-OEM screen, but I would be surprised since I’ve replaced my screen from Amazon parts and this didn’t happen. But I guess it could be a reaaaally bad knockoff screen, in which case you definitly shouldn’t go here!!!!
They fixed my iphone 6s plus that needed a battery and screen. They did it early morning so I wont get late for work. Thank you.
Best place for iPhone repair. They fixed mine on the spot. Definitely genuine.
Super helpful and easy. Affordable and friendly customer service ! Definitely will return!
Walked in with broken iPhone 7 Plus and luckily they fixed it right away. Life saver. So happy thank thank you. Will be back for more.
Super fast work and good price. It was quick and convenient!
So far the bestest place in se Portland for iPhone repair. Super honest people and very efficient.
I got my iPhone 6plus done here for reasonable price and it was very quick fix. Thanks for the help on Sunday. When everyone else was closed.
Fix my iPhone XR in just 15mins. Cant beat that. Super techi.
Sunny here hooked up my new screen for a great deal. I’ll come back anytime! Thank you guys.
Broke my phone and took it in here for screen repair. It was done in just 30mins.Awesome service and super affordable.
Super quick and great repair for a broken screen at a great price. Great costumer service!!
I had my iPhone 8plus replaced here in just under 45mins after talking to apple store which was gonna take 6hours. So happy that I came here, lovely person and super techy. I will be reccomend to all me friends and family.
Sulmy helped me with my broken phone. It was quick and with a reasonable price! Very worth it.
Nice people, fair pricing, great workmanship,
They helped me with my broken screen and they I didn’t pay that much as usual. They are really helpful thanks.It takes them a couple days and very reliable.
Brought my iPhone 8 for Creen repair and it was fixed in 20mins. Good quality and very good price.
Thank you Sunny for getting me in the same day at the end of the day to fix my screen.
Fixed my whole front panel in less than 20 minutes for way less than any other store. Good business
They are very great at doing their job.They are amazing go visit their store
Great guy to work with. Flexible
Great and affordable service.