Found everything we were shopping for. Customer service on the sales floor was poor. Several young ladies visible in footwear and mens wear, but no one said hello or asked if we needed help. I will give the young lady on register 6 a 5 star 🌟 shout out ! 🤩. She greeted us with a smiled made eye contact said hello and asked if we found everything we needed 😁..YaY finally a friendly face. Great job and thank you for making our visit pleasant. I didnt get her name but it was the only register open and our transaction time was 15:02 on 09/27/21
I purchased wading boots and the size on the box was different than was inside. I went back and exchanged no questions asked.
Online ordering is easy and orders are filled and ready for pickup very fast. Staff is helpful and friendly. Academy is one of my favorite stores.
If its fishing gear youre looking for, go to Wal-Mart instead. We bought a Penn reel at both places. The one from Wal-Mart was a much better reel for less than half the price we paid at Academy.
Nice clean store. Well stocked
Great people working here got very good help with what I was looking for. Very polite people and courteous
The store was clean, not very well stocked. I had a hard time finding what i was looking for. I couldnt find an employee to help, very frustrating experience. The cashier was very friendly though.
Portland Academy employers were knowledgeable, helpful and courteous. Great shopping experience. Thank you Larry and your friendly sales staff!
Service wasnt their strength. Merchandise was in disarray. Checkout was slow. Need more training.
Store is good for the most part. Except I bought a kayak that has a transom and is designed to be used with a motor. Went to get TX numbers and had a whole ordeal getting the proper paper work.
Awesome pri e on decent shoes
Great customer service and very informative in the firearm section
My daughter and I went there to look fore some shoes she could work in. There was a sales lady working in the shoe Dept. When my daughter ask the lady about certain shoes the lady went out of her way to help my daughter.The store is always clean and the employees are always so helpful.
Great experience found a lot of things on sale
Found what I needed. Shout out to the person at the entrance when two people tried to walk in without masks. They told her they didnt and she told them they did to enter as she handed them masks. Another shout out to Sally our cashier. She was super friendly.
Asked tons of people about education.... turns out that this is a sporting goods store, how neat.
They have a good selection of ammo compared to other locations during this time.
You can shop for your equipment all day long great store
Very calm and full of after Christmas deals! Very friendly staff ready to help at the drop of a hat. Not crowded at all. Shelfs were a little barren because of the great deals! Definitely one of my best after Christmas holiday shopping experiences!
Always have everything we need
Pretty good selection. Still out of some lures. Couldnt find spinner bait organizer and some hooks (ewg) also out of stock
My husband and i both love going there it actually inspires us to start working out more then ever because of all the cool things they have there and if you need help theyre so nice and generous and go way and Far and Beyond to help thank you so much Academy
These people cant even answer simple questions over the phone or in person. Dont waste your time here.
Its a good store, anything and everything you could want in outdoor and sporting goods.
Good selection of products and friendly staff
Great shopping, employee helped me find shoes, I wish I had gotten her name, very helpful
Great Selection...clean store, great customer service from store employees.
Came in a little late with 10 minutes to closing to renew my fishing/hunting license.Since I’m from out of town (SA), I don’t carry my VA paperwork and the manager didn’t want to help out even though my expired license and my drivers license have all my info.Seems like they didn’t want to help since it was close to closing time. Thanks Academy.
Nice store. helpful staff.
Love it because its convenient. Subtracted a star only because finding shoes(that we like) in me and my sons sizes is often difficult. Otherwise, no issues
Great store for huntin and fishing gear. Could work on thier golf selection.
I don’t know who is in charge of managing this Academy but they deserve a high-five and a big fat bonus. Every single time I’ve been to this location every employee is super nice, super helpful, and in a good mood. Your prices here are very competitive and the selection is amazing. I love the store so thank you to all of you guys for everything you do.
Always spend too much! Such a good variety and helpful associates.
Staff was extremely helpfull and polite.
Awful service. I wont go there again.
Manager was rude i spends lots of money here but i wont be back to this location ill drive 20 min to corpus for better service
Its academy whats not to like about academy ? there is something for everyone lol
Wish they had a wider variety of guns, ammunition, and various other hunting and fishing merchandise but I also understand if the market isnt here for that kinda deal yet. But regardless I want more variety of guns this is America and I wanna flex it on them gun grabbing communist and the British people
Good prices, lots of sporting goods 👍
We havent used our new folding chairs.But i can tell you, online ordering was not a problem its very simple.Picking up curbside is even more convenient. Within an hr i recieved notice that my order was ready. Picked it up with no problem.
Could be stocked better. Not enough employees to assist the large number of customers.
Customer service is VERY BAD!!!! i dont reccomend this place
Awesome store! Good selection and Bbq aisle is great.
Store was neat, organized, and friendly. One of the nicer Academy Stores Ive been to.
Firearms and ammo totally picked over. Not their fault, but no reason to stop.
Very good in having a lot of the supplies for outdoors and sports. Clothing
Scarce ammo -not Academys fault, but they dont have any information on the subject
Quick service. Decent selection.
Friendly staff, clean store, found what we were looking for and got out quickly
Shelves are empty. Cant find what I need. Trouble finding assistance.
Im not reviewing the whole store because Ive only really been to the fishing and firearms side. I wanted to point out that one of the guys working the firearms section is really knowledgeable and helpful. I didnt get his name but he did say he was a veteran and knew extensively about all of the firearms yall carry even the ones out of stock. 5/5 review for just that department.
Always have a good selection and the returns process is seamless
This was my first time there and I have to say they have a wide variety of items and products available. Definitely going back
Very helpful staffing
Omg We just found a pair of Adidas predator 20.3 FG for $25! Just saved $100! We love Academy!
Always busy and never fully stocked.
Lots of space but not much on the shelves.
Academy rarely has price tags on things and is really terrible at stocking merchandise. On top of that, the things they stock are not appropriate for the area youre in. For instance, we live where most of the fishing is saltwater, yet they stock up freshwater gear. They dont take note of what sells fast/well so its impossible to get a hold of what you need. They stock tons of brown waders instead of camo for some ridiculous reason and they never have the size you need. They will sell fly rods but no fly line. The list goes on. Its as if the people who order for academy are more suited for almost any other job. The racks when empty say you can order online, yet you go online and find that its not available to ship and not available in store. What is that about? We got our reels spooled and it looked like a tangled up birds nest, so now we have to unspool all that line and respool before we are able to use them. Not sure why we bother. Options are thin, I suppose as far as going elsewhere.
I think to pricy
Clean store and speedy checkout during my visit
Check out lines were backed up bad so be patient. But great products.
This store is in Corpus Christi, yet no CC Hooks Shirts for sale, and only 1 register open .. I was 1/2 back in the sales area .. sorry, Ill have to find my shirt somewhere else, and though Im normally a patient person, I was not going to stand in line for that long for no shirt and one pair of tennis shoes
Horrible costumer service from management and down alot off employees but no one knows what is going on 🤬
We like their sportswear and specialty items. We caught a good sale when we were there. The store is clean & organized.
Whoever hired the Napoleon complex named Robert really needs to train him on customer service. He literally threw a box of inventory to yell at me because he thought I was someone else. Then proceeded to kick me out of “his store” because I had the nerve to raise my voice as well. He scared an older couple with his antics to the point where the elderly lady is trying to push her husband while telling him “let’s get out of here”. Then I had a separate couple come up to us telling us we needed to file a complaint because he was out of line. I have literally never been yelled at then have the employee say “you’re not going to talk to me that way” when I respond to his piss poor behavior.
Did not have my brand, not very helpful to the customer
Great sporting store with absolutely outrageous prices on practically everything.
I love this store. But the consumers who shop there always trashes this store.
Wanted to buy a pair of coastas. Lady behind counter looked at me three times and continued messing with sunglasses boxes. Terrible customer service!!! Not even I’ll be with you in a minute. Will buy online from somewhere other than academy!
Fine found everything we wanted. Good Job
Academy has a wide variety of sports equipment and sports wear. There is a pretty good inventory of footwear for running, baseball and basket all. However, there was a shortage of mens walking shoes. Also, I noticed qn absence of tennis raquets and tennis footwear. Overall, a good sports store.
Great sales during the Christmas holidays. I went in and found some bargains.
Kids love the moon bounce, slide and swim
The prices were good the staff was good I liked it
Still had a pretty good supply of baseball equipment
Very nice store with good prices on athletic shoes. Need more larger sizes for men, though.
Same as all the other Academys, no better no worse.
Very bad hr team. Human resources wants employees to go when they have covid putting people in danger.
They dont seem to have enough managers to go around. Or enough employees for that matter.
Great customer service ❤
U cant be in there for more then 15 mins and their following u around . I feel violated when I go
A lot of selections of outdoor clothes and supplies at a decent price.
Normal visit had what I needed. In and out.
The service in store is very nice and respectful its has clean restroom 🚻.
Excellent shop
Very messy store, even had trash on the floor. Fitting room a real mess.
Carts not available at door, need more checkouts.
Grateful to have them in town. The clothing prices could be better. Has everything you need to play outside.
Went in for a shotgun case and they literally didnt have a single one, no ammo, gun shelves are bare. Stores goin way down hill.
Well-stocked w/various sports items & brands. Personnel very helpful. Quick check-out! Clean, organized, large building. Big, free parking lot! Great local place for all sports things.
One of my favorite outdoor stores. Top brands, great selection. Knowledgeable staff fair prices. When Im looking for quality gear this is my go to.
They dont carry plus size womens and if they do its a small selection and then when asked about it oh u have to order that online..... please
Not too busy, sales were awesome, and checkout was fast. All in all, not too bad.
Good list of investory
They usually have the wrong type of fishing gear for some reason. We live near the ocean but only have an abundance of freshwater gear. They dont pay enough attention to keep things stocked properly. Its a clean store, bat least. Friendly employees.
Always a great spot to look around