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Town & Country Glass
10708 NE Halsey St, Portland, OR 97220, United States
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Town & Country Glass
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Ti
Review №1

Justin and Connor did an amazing job installing our glass shower!! They were very professional and their work was outstanding! They also replaced glass from a cracked window, and again just amazing work and attention to detail. It was an old window and they took their time doing a great job and also re-attached a storm window as a courtesy. I highly recommend Town & Country Glass.Tiffany

Ha
Review №2

Today we got our broken insulated window glass installed by Shane and Nick from Town and Country Glass. Wow, what a great job they did! I am very impressed by their workmanship. They are both very professional and nice. Everyone in Town and Country Glass are nice and responsive. They also have a good warranty. If you ever need to replace a window, glass door or shower door, Town and Country Glass is definitely the first one to call.

Pa
Review №3

Justin and Jim replaced a small window in our historic home. They did an amazing job and it looks just the way it did 130 years ago. Great communication throughout the project and reasonable cost. Would absolutely do business with them again.

Pa
Review №4

We researched several glass companies, but settled on Town & Country Glass after receiving a visit/quote from Justin Eastes. Justin was very knowledgeable, experienced, friendly, and really helpful. We had a few projects in the house, and we felt like he went the extra mile on every one of them --- even fixing things that previous contractors got wrong. Zack was also super helpful throughout the entire process. Were happy with the service!

Ro
Review №5

Very happy with our shower door installation. Justin was great coordinating everything. Gage and Sage did an excellent job with the install. Everything is level and straight, a great fit. Excellent customer service.

Ju
Review №6

We had Town and Country come and install some mirrors for our home gym. From the first call, everyone was nice. Justin and Sage installed the mirrors and they are perfect--straight and even, much better than I could have possibly done! They also cleaned the mirrors before they left, which was a nice touch. I can highly recommend Town and Country if you have any glass or mirror needs.

Pa
Review №7

We recently remodeled our bathroom in our 120+ year old house in SE Portland. The low rise entry shower we installed ended up being a headache with it being open at the back end, and the controls in the front end. The result was water splashing out on the floor, the wall and the bathroom door, as well as cold water rude awakenings when turning on the water.Justin did a great job coming up with a design to move the existing panel (which was a generic panel from Wayfair) to the back end, and install a new custom door that took into account the very not square dimensions of the house. Justin and Connor also did an amazing job on the two-step installation, making adjustments on the fly so that everything was square or at least looks square. They moved the existing panel first, so they could precisely measure for the custom door dimensions.The end result is beautiful, a fully enclosed shower that doesnt require a mop up, or a defibrillator from a cold water soak after every use! We would both recommend and hire Justin and Connor again without a moments hesitation.

Br
Review №8

Our large picture window needed new glass installed. The team at Town & Country are courteous, responsive, affordable and friendly. Sage and Gage came out today and did efficient, tidy work. Id recommend them to friends without hesitation. Thanks for the great work!

Ad
Review №9

I built a custom shower in my master bath and wanted a glass wall and door. Town and Country is right around the corner from me so wanted to keep it local. Justin came out to take measurements and give me a quote - I didn’t even call another company for a quote because I could tell Justin loves what he does so much. Long story short, Justin and Connor came out to do the install and they were both awesome. The glass fit is perfect and it looks beautiful. I will for sure call them again if I have any more glass needs. Thank you guys so much, we couldn’t be happier!

Ch
Review №10

I was selling my house and got a late repair request for some basic window work. I got quotes from a few businesses. Zack was amazing to help me understand what needed to be done and provide me with a quick estimate and then he sent Tony to fix the window. Tony was awesome! When I called back Jed shot me the invoice I needed to close the repair request on time. These are great practical people who helped me quickly. They were fabulous and reasonably priced. Thanks T&C!

Sa
Review №11

Justin and Connor did a great job replacing glass panels for our windows. They were professional, personal, kind, and worked well together. I highly recommend Town and Country Glass!Sandy

Fa
Review №12

Justin & Connor done a great job to install new shower glass for bathroom remodel. He is very professional and communicated with customer very closely. Keep update the progress and quickly answer our question . We are so happy with the new glass shower. Excellent job with the install. Everything is level and straight. Excellent customer service

La
Review №13

I had such a wonderful experience with Town and Country glass - the installer just left and I’m beyond pleased. We discovered one of the windows in our rental was cracked and they made it look better than new. Connor was wonderful! He called me and let me know when to expect him, he was done quickly and the whole interaction was wonderful! Thanks Connor!!!!

Th
Review №14

Justine & Connor did an amazing job installing our mirror and shower glass. Super friendly and helpful all the way through. And to say it was fast is an understatement! They were quick and efficient and everything looks amazing!

Ji
Review №15

Just had a new glass table top installed by Connor. Awesome, friendly service with attention to detail. Glass table top looks great!

Je
Review №16

We had a cracked window in our bedroom and reached out to Town and Country Glass to fix it because of the positive feedback and reviews after a negative experience with another glass company. I’m happy I did. The technician Connor was amazing! Friendly, quick, thorough and safe. The customer service that Town and Country provides is second to none. I will absolutely use them again and will recommend them to everyone in my network.

Ju
Review №17

Very quick and professional service, with excellent prices. Got a screen door replaced for half of what others were charging. Service was excellent. Our installer, Nick spent extra time to make sure that everything fit and locked properly. He seemed very knowledgable and professional, as well as friendly and courteous. I highly recommend this company for your window needs.

Ki
Review №18

Whoa; whoa, I cant think of anything bad to say about Town & Country Glass especially Amy. Friendly, exceptional, fast, super-professional service. I love dealing with you people.

Mi
Review №19

These guys were awesome. Very straightforward and helpful to talk to, no hidden fees (charged exactly what they said), everyone friendly and courteous! Justin & Sage did the job in record time, and very professionally, despite having a friendly conversation with me during the work, and getting a couple phone interruptions about another job.Props to Zack the scheduler, who was my main contact on the phone about the work and getting someone out to inspect/measure things, and coordinating the work and payments. Will recommend this company to everyone!

Ni
Review №20

Justin and Sage came by to do the shower door install today, and it turned out beautifully. Very professional and amazing work, glad to be working with them again on this project!

am
Review №21

We wanted to have a glass shower door installed. We ended up having to reschedule at the last minute due to illness. They were very accommodating and fit us in within a couple days. They clearly had a lot of experience doing this. After we got their bid, we didnt bother shopping around because it was important to us to have it done right. Justin and Sage did an excellent job. Quick, efficient, professional company, Highly recommend!

Br
Review №22

Town and Country Glass were great to work with. Connor and Justin were fantastic and did a flawless install of a new shower door and a mirror wall for a home gym. I will be recommending T&C Glass to friends and family, and using them again for any future glass needs.

Li
Review №23

Had my glass shower door fixed today. Glad I called Town and Country Glass. Great customer service from the 1st phone call with Zack to the completed job with Justin! Both of them answered all my questions to my satisfaction and customer friendly too. Quality work at a more than reasonable price compared to the other 5 companies I called. I highly recommend them. It’s no wonder why this company consistently gets 5 stars. Great job Zack and Justin!

Mi
Review №24

Love these guys! They get the job done quickly, well, and honestly. They installed a huge mirror in my fitness room just today and it came out so well. We love Justin, Nick, and Connor!

Au
Review №25

Gage and Sage (stop it.... rhyme time) came to fix my apartment window today. They were on time, repping their company shirts, and did not make any mess whatsoever. I warned them that I was in a virtual work training all day and forgot they were coming, and they were completely respectful of that even though the window was in the same room. When I did have a moment to chat, they were both super friendly and laid back. They immediately seemed to know exactly what they were doing, were able to explain what the issue was that caused my window problems, and finished the job way faster than I was expecting. I highly recommend both Gage and Sage (stop it....) for anyone using T&C Glass. Youve got two great employees there 👍 100% customer satisfaction!

Ma
Review №26

I was very disappointed with four of the five other local companies that bid this shower glass job until Justin came out to look at it. Id give this company a 6 star review if I could for every aspect of the job from communication day 1 to the final installation which was executed perfectly. A big thanks to Justin and Sage on the job and Zach and Jed in the office!

Al
Review №27

Super impressed wiht Justin and Connor - great service and high quality work. They were communicative, came on time, and had a creative fix for an issue we had with our broken shower door. We will definitely use T&C again if we have a need in the future. Thanks!

Sc
Review №28

Sage and Gage exceeded our expectations! They were professional, accommodating, and extremely clean. It’s wonderful to be able to see out of our windows again and we are deeply grateful to the staff at Town and Country Glass. We know who to call, next time one of our home’s windows has a blown seal!

Ke
Review №29

My sales agent recommended T&C Glass a while ago. Ive used them to replace a door glass. This time I needed my sliding door fixed.Sage/Gage came on time, called prior to let me know they were coming. They were very polite and professional. Did the job fairly quickly. It was hard to get the door out of the frame, I knew it would be the case since we had tried a few times ourselves before. They certainly know what theyre doing. Explained to me a few things patiently when I asked. The door now works like a charm. Zack at the office did a good job too communicating through out. Will definitely recommend T&C Glass.

Va
Review №30

Justin came out to fix our shower door. He was super friendly, knew what he was doing, and was generous with his knowledge. Thank you!

De
Review №31

Very good experience, Gage is a great worker, personable & professional. He came out 3 times; 1st to measure windows, 2nd for efficient removal & installation, 3rd time to install new tension spring rods, replacing the existing ones. The new windows look great & are much easier to raise & lower now. Im happy & pleased. Thanks, Gage!

St
Review №32

Justin and Sage came to re-hang my shower door today, service was excellent. They explained what was needed and communicated in a way that made sense to me. Whole experience with company was great, from Amy getting me on the schedule quickly to follow up communication. Appreciate their work and will use again in the future.

Ed
Review №33

They did a great job replacing a broken window at my house. Cheaper than the other bids I got by about $100 and it was an excellent job. Shane did my install and was courteous, quick (very quick!) and actually came early after calling to give me the heads up. Will definitely use them again.

Ri
Review №34

Very happy w/their service. Sage, Gage, Shane & Tony were all professional and courteous!

Ma
Review №35

Excellent and timely work, detail oriented and thorough, Connor and Justin were professional and could not be more pleased with their work. Next time I have any glass needs I will not hesitate to call Town and Country Glass.

Ro
Review №36

Talk about a seamless appointment. I shot a hole through my slider with a rogue rock while weed eating, and needless to say I needed to get it fixed. Justin came out and was extremely courteous and informative to the process. I told him I had a conference call in 10 minutes, and he said no problem, Ill get it done and leave you the receipt on your table. I just finished up my call, went down and checked, and it looks perfect. Couldnt be happier to have this resolved prior to the rains coming. Thank you.

Ga
Review №37

Justin, Nick and Connor were awesome! My shower is beautiful.

Ch
Review №38

Sage and Gage were the ones who did the installation and they were fantastic! Very professional and polite. They cleaned up after themselves and were great to talk to. The whole Town and Country customer service went above and beyond for me. If youre in need of glass work, T&C are the people to call.

Mi
Review №39

Town & Country Glass were a pleasure to work with. Communication and follow up was exceptional! They replaced 5 large windows in our home and quality exceeded expectations. Shane and Nick did an incredible job installing our new windows and were more than happy to answer any questions I had. I appreciated their attention to detail and respect for our home Thank you!

Ka
Review №40

Everyone we dealt with was professional, warm and friendly. Sage and Gage did a great job installing our glass shower door/wall. Thanks for such a nice experience!

Ba
Review №41

T&C did a custom barn door shower enclosure for our home. Sage, Gage, and Justin were knowledgeable, efficient, and very attentive to all the details. Beautiful work, competitive price and we’re are very satisfied. We would highly recommend them.

Da
Review №42

We had to replace the double pane glass in two windows. Excellent service and reasonable pricing.We were very happy with the service from Gage. One of the windows was not made right so he went back and replaced it. He also fixed the latch on another window without charging us. Very impressed.

Ra
Review №43

After eagerly waiting for a few weeks for the shower glasses to arrive, today was the installation day! Justine and Zack were prompt to schedule installation within two working days, called and texted to confirm appointment, and they were on site on time! (A rare trait in this market when you feel lucky to get a call back from any contractor.)Justin and Connor did an amazing job installing our glass shower which was tricky due to the weight of the glass. Other cmpanies who had provided quote could not do a true frameless shower, and I did not want any channels on ceiling to hold glasses. Justin and Connor were miracle workers -- happy, communicative, respectful of our house -- they installed a frameless shower with three faces of glass and my bathroom is starting to look exactly how I envisioned. I am delighted! They also caulked my stone standalone bathtub as a courtesy. I highly recommend Town & Country Glass. Im hiring them for my second bathroom; I will write another review for that job and post photos.

Ca
Review №44

Gage and Sage did a great job replacing my broken window quickly, and were patient with me corralling my animals when they arrived. Very friendly and honest guys! Everyone there was pleasant to talk to, great customer service and quality work.

Je
Review №45

Justin and Sage are a great team! They did a fantastic job repairing our shower door hinges. And the scheduler, Jed, even found a date that worked easily with both our schedules. I highly recommend this company. Prompt, professional, and fairly priced.

Mi
Review №46

Called for a quote on a glass shower door and got a call back the next day. Justin was right on it and gave me a good quote with a couple of options. Timeline was good, about 2 weeks, which was 4 weeks faster than the competition. Justin and Jed did a fantastic job on the install, the door looks beautiful and they didnt make a mess of my floors. Hope to use them again.

Ta
Review №47

Yes I recommend this company but, I only gave 4 stars due to the communication skills of the office staff. The lady there says she is only a message service. Even during open hours. Call backs are not at the level they should be to run a company without loosing business. I almost gave up after a month and a half of trying to communicate with them. Final result however is 5+ STARS to the installer Justin E. After all, the final work they do is what counts. You wont be disappointed with the quality of work in your home. Justin left things clean. Justin was very friendly. Justin was on time. Justin overall did a great job. I would trust Justin to replace or repair any future windows in my home.

Ke
Review №48

Had some glass replaced at my shop, and it is an old building. Nick had to contend with some odd layers of stuff from the previous install, but did a great job with it. He was fun to talk to during the process and explained a lot while he was working on it. Definitely keeping Nick and Town & Country on file for the future.

Mi
Review №49

Sage and Gage were very personable and fast as hell. We have a modern house that is very tall so I’m sure it wasn’t easy. The pricing was right as well. Thanks guys!!

Jo
Review №50

One of the best customer experiences weve ever had! I feel like customer service is a lost art form these days, but not with Town and Country Glass. When Justin came out for the consultation/bid, he did a great job answering all of our questions, explaining options, all with an excellent attention to detail and a smile. On top of that, their pricing is competitive. Roughly 2-3 week lead time. Justin and Connor installed today and turned out AMAZING. Couldnt be happier.

Li
Review №51

Town & Country Glass had a live person answer the phone, then they called back the same day to schedule our repair. They called as a reminder the day before, then just before arriving. Justin and Sage did an excellent job fixing our shower door. They were courteous and pleasant. We will use T & C again and recommend them to anyone who appreciates prompt and competent service. Mike and Linda Kelley, Portland

ju
Review №52

I had an excellent experience with Town & Country. Nick showed up early (texted beforehand to see if that was possible). He worked quickly and the work was done well. He was super pleasant and kind to our yapping dog. The companys rate was more reasonable than another local company quoted and the phone staff, professional and helpful. Overall, very happy with the experience and would use them again, but hope we dont have any more broken windows....

De
Review №53

Just had a glass shower panel and vanity mirror installed today by Town and Country Glass. Justin and Sage were very professional, friendly and knowledgable. They were respectful of our home; cleaning up when they were finished which was nice. We felt their prices were competitive and they were able to schedule and complete the job very quickly. I would recommend this company and Justin and Sage for all your glass needs.

Jo
Review №54

Town and Country was incredible to work with. It took some phone tag with our schedules but once we finally talked they were very accommodating to my work schedule. They gave a bid that was in line with others. They convinced me that I did not need a new sliding door. He repaired my screen door while we talked. Today, Justin installed the new glass in the window of the door I shattered. Here -screened my screen door and replaced some missing hardware on the lock. Tonight I am enjoying my sliding glass door for the first time since I bought my home almost 6 years ago. Thank you so much.

Je
Review №55

I had a great experience working with them. They came out quickly to take measurements for an estimate and got me on the schedule right away. Nick was friendly and was done within an hour. Id recommend them to any friend or family needing glass help.

Su
Review №56

Gage and Sage were so professional! I appreciated their attention to detail and thorough explanation of what was being done. They did an excellent job of cleaning up as they went and were very friendly and quick to respond to any questions that I had I had a lot of them lol) We are so happy we went with this company and will be recommending them to our friends and family!

Ph
Review №57

Justin from Town & Country was professional and courteous (and super friendly with both our dogs who LOVE meeting new people). He completed the replacement of a large picture window (36x84) cleanly and efficiently, even patching minor paint cracks that occurred during removal.The new window pane is nearly invisible (its SO clean!), and T&C were incredibly respectful when my partner made the initial appointment (even going so far as to hold the appointment when my partner forgot to confirm during a few VERY busy personal weeks).We will definitely be contacting them in the future if we have any glass/window needs!

Ca
Review №58

Justin came by and fixed a window in our apartment today. The process was so seamless and easy. He arrived when he said he would, and he was kind and courteous. I am currently working and studying from home and I wasnt disturbed at all in my work by his work in the next room. Having dealt with some other maintenance issues during my stint working from home in the last year, the minimal interruption was really remarkable. I have never had such an easy fix! He thoughtfully laid out a blanket to catch any glass since, when a pane of glass is broken, the pieces can easily fall. Since we have two of the snoopiest dogs ever, I really appreciated this thoughtfulness. I would definitely recommend the services of Town & Country Glass to friends int he future!

Br
Review №59

I had a window that just needed the glass replaced. Frame was good. From the install with Gage and Sage down to the closeout with Amy, awesome experience!

Da
Review №60

Great work from this company. They solved a need - replacing the glass without replacing the window frames - that other companies said they were unable to do. Sage and Gage were polite, efficient, competent, and fast. I will call Town and Country again if we have further window needs.

L
Review №61

Nick did a fantastic job installing the sidelight window my son broke. We have an old house and, when asked, he was willing to explain the process and how glass installation has changed. Very impressed that he got fragile pieces of 98 yr old wood, encrusted with paint, out and back in place with no damage. Nick is knowledgeable, professional, and left the area as clean as he found it. Thanks!

Ja
Review №62

Nick did a fantastic job on our front window replacement. He even took the time to fix an error from the original installation.I also appreciated how he explained each step of the job to my four year old daughter who was enamored by the process.Zack, Jed, Amy and Nick have all been highly professional throughout our experience. Town and Country Glass has been very responsive and provided a fair quote.I highly recommend them.

Ro
Review №63

Nick and Justin were very professional and efficient. Did not disrupt my client while working which shows how quiet they were. Super friendly and great work! Highly recommend these guys!

An
Review №64

Had a great experience with town and country glass. Justin Eastes was the installer I was working with. I needed a new shower door fitted to my existing track and was having issues. Wasn’t sure if I needed a whole new track or if it could be repaired and the glass could be installed. With a couple new screws he fixed the existing hardware and fitted the glass correctly and didn’t charge me anything which was amazing! Really great customer service and next time I have any glass issues I’m calling Justin!!

Ma
Review №65

Overall great experience with prompt and accommodating scheduling to professional onsite service. Justin was very polite and quickly addressed an issue with a glass door that others werent able to fix. Excellent service and I look forward to working with Justin and Town & Country again.

Je
Review №66

Ive been using T&C Glass for over 20 years. They are fantastic. Justin installed a new window this morning in one of our rental units. He was professional and even cleaned off tape on the other window. I definitely recommend them to anyone.

Gr
Review №67

“Gage just left after installing a new glass panel. 3rd time we have used T&C. Extremely happy with the professional service from beginning to end. I have told my realtor that she should be using T&C when her clients need ANY glass work.”

Ti
Review №68

Town and Country Glass is the only company I will turn to in the event I need future glass work completed on my house. I had T&C come out and fix the rollers on one door and replace two large windowpanes on my patio doors. Justin was the best !! Clean, efficient and super nice. Great job Justin.

Ch
Review №69

I just want to give a shout out to the gentleman named Jim Forza in the office there at town and country glass. His knowledge and overall customer service helped me in choosing what glass would work best for a project I was working on. He was very kind and professional. I would recommend them to anyone in need of anything glass related. Ask for Jim, as he is the best, Thanks Jim for your help and friendliness. My project turned out great!!!!

Do
Review №70

Justin installed 2 shower enclosures for me, first with Conner and then with Nick. Although there were some communication issues with the office, and some manufacturer issues, I was very happy with the job Justin, Conner and Nick did. The shower doors/panels looked great and the guys were conscientious and professional. They were happy to go the extra mile, like drilling holes in tile for a toilet paper holder and amazingly, installing an 8 ft mirror for me before they left for the day, which I really appreciated. I found them to be reasonable and fair and I wouldnt hesitate to use them again.

Au
Review №71

Overall experience was amazing!We tried calling several companies. Some returned calls but said they didnt do that. Others still havent returned our call.T&C promptly retuned our call and scheduled us for an estimate. Upon arrival, Connor was pleasant to talk with, clearly knowledgeable in this domain and was able to fix our sliding glass door same day. This company exceeded our expectations. This was not an inexpensive job but Im hugely grateful for the quality of Connors work, flexibility to address the issue and pleasant conversation.This is a company that shines with professionalism and customer care. I will most certainly look for an opportunity to call them again.Thank you for taking this weight off our minds and shoulders!

Br
Review №72

Town and Country was recommended by my realtor. They came out quickly and set up an appointment immediately. On the day of the work, Justin & Sage performed all the work (repaired 4 windows) in about an hour. I am extremely pleased with the experience and price.

Ha
Review №73

As others have mentioned, communication with the office staff was a little challenging. But in the end, the price was right and the new glass looks great. Justin came out and did a great job on the install. Thanks Justin!

Ki
Review №74

Great service, awesome people!Justin and Nick were amazing! Highly recommend! For both the quote and install appointment, rep was on scheduled time. I wasn’t sitting around all day for them to get here. The product turned out just as great as the service!

MI
Review №75

Sage and Gage replaced our window today and made sure it was right.Thank you for your professional service.If you want a pleasant glass repair, request them.

Ja
Review №76

Justin and Connor did a nice job installing a new glass shower door. It looks amazing!

Er
Review №77

Sage and Gage helped me out quickly and efficiently and a super reasonable price! Thanks! Super friendly and easy to work with.

Ti
Review №78

Beyond happy with Justin and Connor of Town & Country Glass! They did a wonderful job from start to finish with our shower door.

Ca
Review №79

The installed a glass in my new shower. Justin Eastes came out and measured for the glass which needed to be ordered to fit since it is tempered glass. He was wonderful and gave me some help with my sliding closet doors. Today he came to install the glass which was about 10 days after measuring. Beautiful job on the installation and the shower looks great. Im really happy with the whole process and the results. I would definitely call them again for any glass related needs.

An
Review №80

I work at an apartment complex and Town & Country Glass are our go to for quick and amazing service, they always do an exceptional job! Most recently, this week, we had Nick, Justin, Sage & Shane come by to repair some exterior windows on our neighborhood and they were all super friendly, got everything done quickly, and did a perfect job (as usual!).

Er
Review №81

We hired the company to install an extra glass panel in our shower. Although we had several issues with having to order the glass 3 times total, (manufacturers fault), Justin was super pro and helpful and most of all very patient.It was worth the wait. He did a great job and we are very happy with the final result.Will work with the company again if need be.

Re
Review №82

Justin came by to Slate Ridge Apartment Homes and helped us with 3 units. He was very friendly and did a great job! Awesome company!

Yu
Review №83

I love the work they did. I had some problems with the window. This company is the only one told me I could just replace the glass instead of the whole window( which cost a lot! ) other companies all told me I have to replace the whole window. The workers who worked for mr are Jeremy/ Sttaum/ Sag. They are excellent! Excellent! Excellent!

Je
Review №84

I cant recommend Town and Country enough. Thorough and professional from measurement to installation, at a great price. Our installer Justin was phenomenal - great dude and super talented to boot. The whole experience was great. Highly recommended.

La
Review №85

I had an excellent experience with T&C Glass. A flooring contractor I hired accidentally broke the midcentury era sidelight window next to my front door. I called countless places searching for matching glass and couldn’t find it anywhere. I was so lucky to finally find T&C because they had a piece of the glass in their warehouse. Justin did the installation and did a stellar job! Thank you, Justin!!!

Da
Review №86

The people are all nice enough but I have the following problems: 1) they use an answering service for everything and they do not return calls in a timely manner, 2) when they came out to look at our problems they said it would take up to a day to get an estimate. The next day they did not call us, so late in the afternoon we went to their store and the estimate was not done. They told us that it should be done by noon on the next working day and to call. We called and it was not done. They said it would be done in 2 hours and that they would call. They did not. We had to call again another two days later. It was still not done. Finally they called back with the estimate. We went in and paid 1/2 the money so that they would order the parts.3) The parts came in and about 12 days later they just showed up at our door ready to begin the work without knowing if we would even be home to let them in to work. 4) They did the work but two of the windows could not be repaired. Dont know why the guy who came out to see what work needed to be done wasnt able to determine that. Two other windows were repaired. Then two screens were replaced due to small tears. 5) After one of the screens was replaced, the frame was bowed in so that it no longer fit in the window and had gaps between the frame and the window large enough for flies and insects to come in. Those gaps were not there before. So I called back to have them come back and fix the screen but again I got the answering service. Still waiting to hear back from them.Update: The company contacted me and came out and made everything right. I have raised my rating to 4 stars because they made it right. In this day and age I do not see enough people trying to do that so thank you for doing this.

Mi
Review №87

I cant speak to the quality of the company, only communications. I reached out to T&C two times. The first time was via the online form on their website. After no response for two weeks, I called them. I left my number with the woman who answered, and I did not receive a call back. Im disappointed because it sounds like they do quality work. Edit: within a few hours of posting this review, I received both a phone call and follow-up text from Justin at T&C, so Im changing this review from two stars to three stars to reflect that quick follow-up.

tr
Review №88

Town and Country had the best price for glass replacement and I was surprised to learn they could replace my screen door as well. Gage was the technician who installed the glass and door. he called in the morning to confirm our appointment and he checked in again as he left his previous job. very friendly and informative, answering all my questions. on his way out he said he could fix some broken glass in my garage door, yay!

El
Review №89

Wonderful company. Fast, responsive, timely and friendly. Justin and Sage came with 2 days of request to fix my shower door and did a super job. Would recommend for any glass job needed.

Pa
Review №90

Easy company to work with, very reliable. Nick came out to install, very pleasant and knowledgeable. I would recommend this company to all my friends.Thank you Town & Country Glass :-)Patty Cornell

Do
Review №91

Had 3 windows replace today. Justin and Sage did an amazing job. The scheduler, Jed was amazing to work with. This company was fantastic to work with.

Ta
Review №92

Justin and Amy replaced 2 windows for us professionally and efficiently.The company is quick to respond to calls or emails.I would use them again and recommend them to others.

Gr
Review №93

I had the pleasure of having Gage work on several of my windows today (at Centerpoint Apts) and I have nothing but positive things to say about him! His workmanship and the knowledge of his craft was apparent from the get go and what a polite and nice young man to boot.Town and Country is blessed having such a great employee representing them!.

E
Review №94

We hired Justin and Connor from Town and Country Glass to install a frameless shower glass door for a bathroom remodel we did. The experience from the beginning was very professional and pleasant. Justin was very friendly and knowledgeable. He gave us some great suggestions for the shower glass. They gave us a date when they could get the job done and then came back on time and installed the shower glass door for us. The shower glass door turned out really nice. They cleaned up after themselves, no finger prints on the glass!!! Overall did an excellent job. We will hire them again for other projects. Thank you!

La
Review №95

Tony and Connor did a great job replacing my window with the broken seal -- prompt, courteous, quick, and everything cleaned up nicely. Thanks, guys!

KT
Review №96

Our experience with Town & Country Glass was truely superb! Everyone we spoke to in the office was so friendly and helpful. I got a call to schedule our initial consultation for a quote shortly after my initial call to the office. Justin came out to do the quote and he had great ideas on how to maximize the accessibility to our shower given our small bathroom space. Connor and Justin did a great job with the install and we are incredibly happy with our new beautiful glass shower door!

Ma
Review №97

Nick came out today to install a panel of glass in my front door that my dog had broken. He called to let me know when he would arrive and was on time. He installed the galss and you cant tell that it is new. He was quick, neat and very pleasant. He took the time to explain the difference in regular glass and tempered and why the front door had to be tempered. I really appreciate their professionalism and would highly recommend them

Bo
Review №98

Gage and Sage where on time and very friendly and efficient. They fixed my broken window in a record time and even cleaned up after! Would recommend Town and Country to anyone.

At
Review №99

Our property management company reached out to Town & Country to have a window replaced at one of our apartments. They were helpful throughout the entire process of coming out to give a bid, ordering and scheduling. Today, Justin came out and was both professional, friendly and efficient with his time. The window was repaired within half an hour of his arrival. We will definitely be using this company again and adding them to a preferred vendors list as well as referring them to other clients.

Jo
Review №100

Cost was reasonable, communication was timely and installation happened on time/as scheduled. The installers, Justin & Nick, were super friendly and finished the installation in less time than expected. Would highly recommend Town & Country Glass.

Information
100 Photos
100 Comments
5 Rating
  • Address:10708 NE Halsey St, Portland, OR 97220, United States
  • Site:https://tandcglass.com/
  • Phone:+1 503-284-5277
Categories
  • Glass & mirror shop
  • Glass shop
  • Glass repair service
  • Screen repair service
  • Window installation service
  • Window supplier
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Repair services:Yes
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