user
Perfection Tire and Auto Repair
302 W Seltice Way, Post Falls, ID 83854, United States
Appearance
Perfection Tire and Auto Repair
Comments
Am
Review №1

Fast, efficient and friendly, and fair prices! Me and my wife have been going here for years for tire service and oil changes! I recommend perfection tire to everyone! Thank you guys!

Ra
Review №2

Got two new tires for my RV . Nice job . Thank you

Er
Review №3

They were fast and efficient! The first sign of something not being right with the brand new set of tires I purchased and they were able to diagnose, repair and had me heading back to work as I was on lunch in less then 30mins :) will definitely be going back

Jo
Review №4

Dont know brakes. Wont refund. Would rather make me go to court than satisfy a customer whos spent over a grand here over the last year. Had to take my brakes in 4 times still no luck with noise. Just stay away if you can.

Ka
Review №5

I called Perfection after getting screwed over by the dealership that I bought my truck from. Perfection got me in the very same day and found the problem with my truck tires immediately - and they offered me solutions to the issue, and took out any guess-work on my part. They got my tires delivered, and then got them on within 4 days of me having first visited them. I felt like they genuinely cared about the situation that I was in, and wanted to help me out. I would definitely recommend to others that they visit this site. Thanks guys.

Te
Review №6

Tony worked on my car to define my engine oil leaks he said he repaired three major oil leaks in the engine and charge me $900 . I took it backTwice, same seven drops of oil on the ground the next morning and every morning after, tony does not know what hes doing, they know how to charge money though

Am
Review №7

We were on vacation and noticed our tire valve on our new tires was leaking. We prefer to use the local guys, and in this case, we were so glad we did! They went up and beyond what we expected. They got us in right away and sent us on our way. Highly suggest going here.

Ch
Review №8

Great service and awesome staff!

Ka
Review №9

Very disappointed I bring everything to these guys to give them more business I brought my atv here the other morning to get tires done on it and they put the tire on backwards so it rubbed of the paint on the exuast and it was parked on a curb in the parking lot in low gear so I’m just sure they tried to wheelie it because that the only way to do it on it and when I went home to pull it off my truck the motor locked very untrustworthy people and super rude and disrespectful would not recommend to buy a stick of gum from these people....

Ro
Review №10

My 19 Subarus low tire light came on, so stopped by there for a fill er up..very impressed with the young man who took care of my vehicle, not only filled the L front low tire, but he also ckd the other tires in order to balance them..what a difference that fill n ck made on the road!!

Ro
Review №11

Great place for wheels and tires and lift kits. Friendly people with great service

Ke
Review №12

Ive been a customer for 15 years. Theyve always been perfect.

Br
Review №13

I had a warranty issue with a tire that I purchased at a different shop. These guys handled it for me without a problem. Ive been to 4 tire shops this week, so I can say from experience, THIS SHOP IS GREAT! The customer service is on point. Im so grateful to have this tire fixed. Long week. Only regret.....wish I wouldve come here first!

Be
Review №14

I chose perfection tire because I had a great experience before, getting a tire fixed. I went there again today and really enjoyed their service. Friendly, and extremely helpful. They gave me a super duper good deal on the repairs for my vehicle, and they did it far quicker than I could have imagined. Please consider them next time you need something done on your vehicle!

An
Review №15

Horrible service! Ive made two appointments to have my car looked at to be informed it would still be a 2-3 hour wait to look at the car. What is the point in having an appointment than?Front desk guy was rude and disrespectful both times! I will never return.

ac
Review №16

PLACE ROCKS GOOD PEOPLE AND SERVICE

Ma
Review №17

Our family has purchased 4 sets of tires from this location. In the past year service has declined. Last time we took our truck in a piece of metal got bent and was rubbing on our rim. Then today we took our 2018 car in and I found grease marks on my visor, headliner, door, and seat (which had a blanket on it to hopefully prevent stains on our seats). I called and was told you can bring it back in and we will clean it off. A sorry this happened would have went a long way. This location needs to train their employees to be more respectful of others belongings.

Po
Review №18

Great people and never dissapoint.

we
Review №19

Very nice and completed the job in a timely manner.

V
Review №20

Being a mechanics daughter, not much gets by me. I may be a woman, but that doesnt mean I dont know my way around a vehicle. Despite the competitors claim to ethical approach, I have learned that doesnt mean much when it comes to their bottom line. Perfection Tire, on multiple occasions, proven that they are honest, fair, hard working, friendly, and care about their community. They have never tried to sell me something I didnt need and have always been 100%. I keep going back because Rick and Mike impress me with their ethics and kindness. Like a good neighbor, I bring doughnut when I get my vehicles serviced because they all work so hard to help as many people as they can and I appreciate their hard work.

Mi
Review №21

Terrible experience...they said they would call before they started working on my truck, they did not ...i made an appointment a week in advance to fix a leaking shock that they had originally installed...I dropped my truck off at 8am, waited till 230 to call and check they said they couldnt get parts, so I went in to find out whats going on and I got a little argumentative but not enough to warrant the guy coming around the counter to get in my face (ready to fight)...I will definitely not be going back...2nd time having a bad experience here...so do yourself a favor and go to one of the much better tire shops in the area...

Co
Review №22

Brought my truck in for an alignment and needed more than that done after the inspection. All the employees did a fabulous job on the work and working with me. They even gave a little extra effort. I highly recommend the Perfection Tire in Post Falls to anyone who needs work done on their vehicle. These guys were the best!!!!!! Thanks Perfection Tire!

El
Review №23

Very helpful.but if you are prone to headaches dont go in it smells so bad, because titried to counteract the tire smell with a ton of scenty things

ja
Review №24

Very rude at front counter unless you want to buy new tires they don’t want to help you no matter how many thousands of dollars you have spent over the years. I was headed out of town got a flat pulled in and was told it would be 3 to 4 hours wait. Went to perfection in Rathdrum guy at counter sent guy to parking lot removed tire fixed it and had me going in 20 minutes for now on I go to Rathdrum for service will never go to postfalls store again

Na
Review №25

We’ve been bringing our vehicles here for about 6–7 years and usually have a fairly decent experience. I had an alternator replaced (lifetime guarantee) shorty after I purchased my Jeep, which was just over a year ago. I’ve had to bring it back and alternator replaced twice so far and as of yesterday it went out AGAIN and left me stranded on the freeway. Dropped it off early afternoon 1:30 yesterday and waited until today around 4:30pm to call for an update. Over 24 hours with no communication is very off putting. After calling the second time just after 5 because the guy had no info, they finally say they think it’s a “parasitic” issue (not the alternator) and they need it for another night. So no communication and I am having to rent a car which quite frankly isn’t in my budget. Needless to say, this trip with these guys has been extremely stressful and upsetting. Also, the alternator has a lifetime guarantee but rick proceeds to say if it’s been less than a year it’s still under warranty. I sure hope I don’t have to fight with them over that. Very very disappointed with how this has been handled.

Sc
Review №26

Phenomenal!!!!! Treated me very well!!!! Will go back and definitely recommend. I had a problem and called in the morning to see if I can take my car in. Took it in and handled my problem promptly. They are fair and reasonable people who will treat you the way you treat them.

Lu
Review №27

I had a bolt come loose on my exhaust on a Saturday an hour and a half away from home, I stopped here and just wanted them to check it really quick and tighten the bolt if necessary. They told me they would have to pull a guy off of another vehicle to help me and they just couldnt do that...Funny thing is though, they had THREE people inside that were available and obviously techs as well.Ill be hard pressed to every go in there again for any kind of help.I get that it was a Saturday, but make an effort. I had to drive my truck all the way back home hoping not to ruin my engine.

Ty
Review №28

Great service

Br
Review №29

Had a two tire emergency. The guys you hired were so helpful. They helped my daughter and son. Huge thank you to you all. This tire shop was a help the other in town was not.

Br
Review №30

I went in today for an oil change and for someone to check to see what the problem was with one of my tires. The wait was very long, but after voicing my frustration with the wait time they bumped my vehicle up and had it done within a half hour earlier than the expected wait time. Not only that, they fixed my tire for free to compensate for the time. I would say that that is very good customer service, they could have easily told me to fly a kite. I will definitely be returning to Perfection Tire. Thanks guys.

mi
Review №31

Extremely happy with my experience getting a flat fixed. excellent customer service!!

Lu
Review №32

I had my front two tires replaced and i was in and out in like 20 mins.

An
Review №33

Brandon and his crew always take care of me and stand behind their products and their work. I highly recommend them.

Ni
Review №34

Great service.. Great people

Ni
Review №35

I got in my car from work today and I had a fast air leak, called perfect tire they got me right In and I was out in 20 mins, i called les Schwab before them and they were 1.5 hour wait, I had a piece of metal in my tire and they did it free of charge! Great customer service I will come back here from now on! Super happy with them and how sweet the front desk was.

Ro
Review №36

I got my snow tires taken care of here! Super pleased with the companys staff. They are all so nice and get everyone taken care of. They will put the phone on hold and take care of the ones who are there. Really its a great place. Youll enjoy doing business with them. Also not even expensive!!

Ma
Review №37

They were pleasant & informative...Fair pricing for most work/jobs...Seemed fairly well organized...called first to inquire & was treated kindly... Rob is exemplary as an employee..Thankyou!Mary M. Smith

Br
Review №38

Had snow tires mounted on rims at the end of last year so they could just be put on my vehicle. They provided me three correct size rims and one incorrect size when I went to mount them today. I called to see if they can provide me the right size rims since I already paid for it and they are going to charge me again. Make sure you have them check the lug patterns on all tires before paying them or you might pay twice for their mistakes.

La
Review №39

Amazing service, amazing quality of tires, completely blown away by the service! I went to Perfection Tire for my first set of snow tires. Chad was extremely knowledgeable and helped me choose the right tire within my budget. The entire staff was very efficient and professional! I would not take my car anywhere else after my experience with Perfection Tire! Thank you team, Im so thankful I will be safe this winter with those awesome snow tires!

Ch
Review №40

I can’t thank you guys enough for going above and beyond with helping to get my truck back on the road!!! You always treat your customers exceptionally well and get the job done.Sincerely,Happy customer with a costly engine replacement bill.

Sc
Review №41

Bad ownership

D
Review №42

Always fair, fast, and ethical

Tr
Review №43

I ran over a sharp rock one day and the gentleman at Perfection Tire had no problem looking at my tire....and fixing it. Thank you everyone who made my car safe again!

Ji
Review №44

Just stopped in for a quote. The person at the front desk was very friendly and helpful. We talked for a couple about what I needed and he worked the quote up for me.Very nice place

Ro
Review №45

They did a great job fixing my car and at a reasonable price!

Ch
Review №46

Great guys... They know their stuff and are great to work with!

Mo
Review №47

Best tire store and customer service this side of the state, hands down. They took great care of my Mercedes AMG. Very friendly and willing to go the extra mile to ensure you get what you need. Before you go to any other tire store, make sure you contact the Perfection Tire Store in Post Falls. +1 100%.

L
Review №48

They are the best always no exceptions, great prices. Always have great fast service, short wait although appointments help if youre on a time limit. Snow tire put on/removal always really busy yet still rather quick! Friendly, knowledgeable staff. Kids table/play area in waiting room and also has clean bathrooms.

Er
Review №49

I will only go to Perfection Tires for services. They have been consistently $200-$300 cheaper than other tire stores in the area. They also provide fast, friendly service and are easy to work with. We wont go anywhere else!!!

An
Review №50

Very impressed with this shop. They seem very responsible and honest. Thanks Rob and company for taking such good care of my car!

K
Review №51

Very helpful and fast! We were driving through on a road trip and caught something in a tire. They were very professional, friendly, and took the time to explain things to us. Thank you!

Tr
Review №52

Great staff!!Traveling from out of town and was able to fit me in and get it done on a Saturday. Very good prices!! Definitely recommend this business!

Ed
Review №53

These guys are professional, efficient and great communicators. Clean lobby, great products, fair prices. Amazing customer service. They always make time to call me when my vehicle is ready.

m
Review №54

Great customer service!Bought some tires from a guy on Craigslist and one had a nail in it. They got me in from a walk In and out in 20 minutes. No charge for the repair either. Definitely a good first impression. I’ll be coming back for wheels for my truck and have already spread the word to family in post falls.

Ma
Review №55

We were traveling between California and Canada and stopped at Cabela’s in Post Falls when my Bride noticed a cut in one of our trailer tires We went directly to Precision Tire as it was the closest to us.Not only did they have a new tire in stock at a great price but had it installed in less than 20 minutes. All with great smiles. We left with smiles as well.

SA
Review №56

Great people. Always helpful. I even send my kids there.

Za
Review №57

Awesome turn around time and great customer service! Only negative is the 400% markup on parts like every other shop around. I dont normally use shops but if i ever need one to do a quick repair during the week Perfection is where Ill go.

Ch
Review №58

I dont know about any of the other shops but the one in Post Falls is excellent. I have a fair amount of mechanical background and these guys have always been honest with me and have delivered great service at a fair price. They are my go to folks for stuff I cant do at home.Two thumbs up!

Je
Review №59

These guys rock! Totally saved the day. Came in to get my breaks replaced, found out it was only road grime on my break pads. Saved me $300 and earned my trust. I will be a return customer 👍Post Falls branch.

Da
Review №60

They took care of my RV tire fast. Just needed an air check but they ended up having to take the wheel off to get to the air stem. Great customer service.

Ma
Review №61

Best in the business hands down and absolutely the only shop in town that I would trust working on my vehicles! Highly recommend.

Cy
Review №62

Chad and his crew there was awesome. I would and will recommend perfection tire to everyone. Thanks again Chad for all you did for us. Tony and Cyndi Woltz

Ja
Review №63

The day before a road trip one of my tires developed a slow leak. PT got me in and fixed it no charge! Awesome!

St
Review №64

They were so fast and helpful. Went in and needed new tires close to before close and they had it done within 30 mins or less. Very impressive.

Ti
Review №65

Couldnt recommend a better tire place in all of Idaho. Seriously, these guys are amazing, care for their customers and show it to me every time I go. They dont fight for your business, they fight for whats best for the customer and its why I always go there.

Ge
Review №66

It doesnt seem to matter which location you go to they are always professional and have very reasonable prices. I have used their services for years and have never been disappointed.

Mo
Review №67

These guys are doing great

Gr
Review №68

Friendly professional staff.

Ra
Review №69

Truly above and beyond staff over there. Rapid communication. Open and honest. Will definitely go back whenever I need soemthing done.

Ry
Review №70

My family and I been going to Perfection in PF for 10 years and always have a great experience. Brandon, Rick, Tony are always great and honest. Their prices are reasonable and the work done is always exceptional. Keep up the good work guys!

ma
Review №71

Excellent customer service and really nice guys working there! I will definitely be back for any future services!

Li
Review №72

The mechanics here are courteous, knowledgeable, efficient professionals who exude the kind of humble confidence in their work which comes from many years of combined experience. Friendly customer service and remarkably clean facility.

Da
Review №73

Awesome guys really straight forward and easy. Ricks the man

Jo
Review №74

I depend on Perfection Tire to keep my truck and small car on the road. Brandon and Tony do not disappoint. When my daughter discovered the truck was leaking the same day she was to take her family across state for a rare camping trip, they managed to get the parts and expedite repairs to get her back on the road. Without their efficient work this trip would have had to be cancelled. Tell that sad story to three kids, grandma and great grandma already packed for a road trip!I buy my tires from them and they make the twice yearly tire changes for free. When I hear new noises on my aging car I depend on their knowledge in accessing and correcting the problem. My family has had an ongoing relationship with this Perfection site and its employees since it was built in the nineties. They got our three teenage boys through their old/first cars and the accidents they had! I have the hundred mile tow package with AAA. Last summer our 1968 Mustang wouldnt start so I had it towed to Perfection. I wouldnt consider going anywhere else.

Ka
Review №75

Rick and Rob are absolutely amazing. They are so helpful and have always been willing to go the extra mile to get me on the road safely.

MI
Review №76

Always get great service.

Li
Review №77

This place is popular. Busy most often so do make an appointment. Parking is limited. Good service.

Je
Review №78

Burt was super helpful and met my needs with a sense of urgency. Their prices were fairly high though

An
Review №79

Took my SUV in for brakes and new tires. Great service, friendly and professional staff. Ill definitely be back in the future.

Ka
Review №80

We needed a tire for our car dolly and after 3 Walmarts didnt have the right size we came here and in a few hours they had brought one over from their warehouse and fixed us up. Great service and professional courtesy. Traveling far from home and they took care of us.

Us
Review №81

These guys have always treated me well through tire purchases and service. They even fixed a flat once on a tire that I bought elsewhere, and shocked me with no bill afterwards! I will go back anytime and also recommend them to others.

Da
Review №82

Great, professional service.

Ji
Review №83

Guys did a great job putting a spacer lift under my Jeep for a fair price. Clean shop, straight forward information.

Is
Review №84

I want to Thank Rick Ramirez and all the Gentleman for my beautiful new shoes on my car.Im always greeted with a smile and excellent Customer Service.Thank you for making my surprise special today. 😊

Wa
Review №85

These guys are the BEST I went to post falls to visit my sister I noticed she had some bad tires on her ford explorer I looked at other places online and these guys had such good reviews we went to try them they were friendly and helpful explained the difference on higher priced tires and matched them to what her needs are no push love it thanks guys for making me the best brother again!!

Ni
Review №86

I had great service!

Su
Review №87

My elderly father and I had just begun a trip to Priest Lake for my nephews wedding and I noticed the tire pressure light come on. I pulled over and found a screw embedded in a front tire. We were tight on time and I pulled into the Les Schwab on Seltice but they couldnt get to it for 45 minutes. I called Precision Tire and Rick told me they could help right away. Which they did--kindly, quickly, proficiently, and free of charge. We made it to the wedding with 10 minutes to spare. If I lived in Spokane, I would give this shop all my car repair business.

Ma
Review №88

They were fast, friendly and accurate. They took care of me in a pinch and I appreciate their services greatly.

Da
Review №89

I had perfection tire dismount some tires for me and was told they were no good and needed to buy new ones. (Common scam) I decided I would get some new tires from them but they could not provide them. I purchased new tires online and brought them in for a mount and balance. I was greeted with a very rude what do you want, and the red in the face clerck proceeded to question me about where I got my tires and if they were new. They guy walked out to my car to look at them and said no way we wont mount anything unless you buy it from us. I would give em a 0 stars if I could and will not go there again. A friend of mine also had the same experience! Id like to see the company policy where it says great your customers like they did something to your cheerios and deny them service because you cant rip em off with shop tire prices!

Al
Review №90

Switched out my studded tires back to my regular tires. Very nice staff.

Ro
Review №91

Owner was awesome. Service was great. Put new tires on my rig. What a great job.

Sc
Review №92

Great guys they do a good job.

St
Review №93

Great assistance. Friendly and knowledgeable. Quick turn-around of service. No decaf coffee.

Di
Review №94

Chad and Rick are hands down the best tire guys in town.

St
Review №95

Great fast service. Even put all of our tools and the spare back in the rental. Highly recommended...

Ja
Review №96

The staff is totally professional and courteous and go out of their way to help you get your car back on the road I appreciate their greatness in their service James Smith

me
Review №97

Perfection tire didn’t do a complete job they were paid for. Horrible customer service when we called to let them know job was incomplete. Will never use them again

Ji
Review №98

The store and Post Falls is a lot nicer than the one in Spokane Valley keep up the good work.

De
Review №99

Great guys honest service

an
Review №100

Pricey for an oil change and tire rotation. Dealer was half the price and took less time.

Information
30 Photos
100 Comments
4.3 Rating
  • Address:302 W Seltice Way, Post Falls, ID 83854, United States
  • Site:http://perfectiontire.com/stores/post-falls-store
  • Phone:+1 208-773-2178
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations