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Post Falls Volkswagen
811 N Greensferry Rd, Post Falls, ID 83854, United States
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Post Falls Volkswagen
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Kr
Review №1

Kaleb at post falls Volkswagen was amazing in his service. I’ve never had a faster experience in my life. He was RIGHT on it. All I had to do was shoot him a text and he was absolutely right on it. Love our new car!!

Wh
Review №2

Bought this beauty yesterday and I am so beyond thankful to have worked with Kaleb and Adam! They made the process seamless and I will never want to work with anyone else!

Ma
Review №3

I was trying extremely hard to get into something on my own with no co signer, and trying to build my life. Kaleb took the time to listen to my situation and actually spent a few days dealing with me and let me say it was a fabulous experience and Im very thankful that I didnt give up. So thank you veryucb Kaleb I greatly appreciate your hard work and dedication.

Hu
Review №4

Kaleb Gaede is the man! Record time at a dealership! I was there a total of two hours! He hustled asked a bunch information before I got in the door to get the process jump started and he knocked it out of the park!!! More then pleased with my purchase and look forward to future business with Kaleb.

Da
Review №5

Kaleb Gaede was so helpful to find the VW that I was looking for. It was refreshing to have a dealer be there with one intention only and that was to find me the car that I was looking for. Everything was explained very well with no bs. I was able to purchase my car the day after I test drove it. Highly efficient with the paperwork to get everything finalized. I drove my car off the lot within two days of purchase with brand new tires, fresh detail, and all the bells and whistles! Highly recommend purchasing a car from the Post Falls VW dealership!

Jo
Review №6

My wife and I recently bought a Traverse that we fell in love with the minute we saw it on their lot. Ron was our guy who made it happen. He showed us other vehicles the same day as we are also looking at trading in our car next. He was so fun and engaging but very professional and efficient. We were able to buy our vehicle while we were at work thanks to both Ron and Adam-our finance guy. This dealership was the friendliest place weve ever walked into making this a very enjoyable-stress free experience. We are definitely going back to them to get the next car! Thank you Ron and Adam!!

Da
Review №7

Blake in Service department was super helpful. We rolled through town unannounced with some issues with our car on a road trip. He got the service department to diagnose and tell us what was up with our car super quickly. They didnt have the schedule available to fix it same day but we found another local place.

Mo
Review №8

I was having a really hard time finding a car and Kaleb really helped me out, he convinced me to buy a car I never thought I would have owned im really happy with my purchase and I cant wait to drive it more!!!

Su
Review №9

After searching for my car for a while I finally found exactly what I wanted here. Kaleb did amazing working with me to get what I wanted and everyone was super friendly. Fast process and good experience all around. Thanks!

Th
Review №10

I am new to the vw family. I call it a family because thats how I and my daughter have been treated here. They are all kind, knowledgeable, and willing to go the extra mile to ensure you are informed and taken care of. Thank you very much for the great service over the past month and a half. I look forward to doing business in the future.

Re
Review №11

We went in there to look at a used Tiguan, and the salesman Kaleb Howell was more than helpful during the process and made buying a car super easy to understand and a quick process! Definitely a dealership that cares about their cars and employees.

ch
Review №12

KALEB GAEDE IS AMAZING!! Tell me how he gave me the car of my dreams with out any hassle or stress. I love how he isn’t pushy he’s honest and extremely knowledgeable when it comes to this. If you’re looking to buy a car ANYWHERE I’d talk to Kaleb first. Wether the car is new or used. He knows his stuff and u WILL NOT have a better salesman

Sa
Review №13

Everyone at Volkswagen have been so helpful to my husband and I. A few years ago, I purchased a Jetta and had a wonderful experience. So good, that I knew my next car would be purchased from this dealership. Even at a young age, I was treated with so much respect.A few months ago, I came in for a service and was helped by Gideon who gave me all the information I needed regarding an Atlas Cross sport.It wasn’t until this Saturday that my husband and I came back to the dealership to test drive another Cross sport that we had our eye on. We were helped by Doug and Kim who went above and beyond in accommodating our needs! They both helped us in choosing what was best for our needs and letting us drive between a few different options until we were certain on our choice. I cannot express how incredible the two of these employees are. They stayed with us at the dealership until 10:30 (like I said we came to test drive so we didn’t get to the dealership until an hour before close). They never once made us feel bad for how late they stayed, and they continued to work with us until everything was perfect for our needs.Even after everything by was said and done, Doug stayed with us after to show us more features on our new car.If you decide to go to PF Volkswagen, Doug, Gideon, and Kim are an incredible team! I will never go anywhere else!

Br
Review №14

I had an overall great experience. My ultimate goal was to trade in my car and get something cheaper -- Im just at a point in my life where Im kind of tired of high car payments. Kaleb was my sales guy and he was very helpful in getting me into a Passat that I love. He had a couple options for me, but really only one stood out. Also shout out to Adam, the F&I manager, super nice guy. The entire process from start to finish was less than two hours! I was very impressed, and didnt feel any pressure. It was a relaxed experience and I would highly recommend this dealership! Thanks again!

Ka
Review №15

Nate in Service does a phenomenal job! kept up with communication and got me in and out within an hour. This guy deserves a raise.

Jo
Review №16

Kaleb was amazing. Got me into a car twice😂😂 go see kaleb for a great deal!!

Al
Review №17

Chris Hisghman was super helpful when we got to the dealership! He didn’t pressure anything and made the whole experience so fun! He answered any questions we had and was super honest! We aren’t from the post falls area so on our test drive he kind of showed us around, it was awesome and the views we saw were beautiful! We definitely gained a friend by the end of our experience! Since Chris knew we were leaving the next day he even made sure we made it home safe!! Everyone there that we talked to was super kind and super helpful especially Chris!! Thank you again Post Falls Volkswagon!! Thank you so much Chris!!!

Ko
Review №18

We bought our first brand new vehicle from Craig! He was great! The entire process was fast and easy! They also gave us a great value on our trade in!

jo
Review №19

In November of 2020 I purchased a vehicle from this dealership. It sometimes happens that everything can go wrong, just bad luck. I had to address some issues with the car that they were not responsible for. I called to tell them what was happening and they just took the car and fixed it each time, without question. The people that helped me at Post Falls Volkswagen were not only completely professional, but they went above and beyond to ensure a practical solution. I ended up buying a beautiful Tiguan, almost new. Again, I could only do this because they made it possible to get the newer car. I suggest this dealership to anyone in the area if you want to be treated with dignity and respect. A bad experience turned into a great one. The car is awesome.

Br
Review №20

My experience with Post Falls Volkswagen was the best by far. Ive been looking for a long time for a car I wanted and have dealt with many different dealers, but Post Falls VW is the most efficient, friendly, and remembrial of all. Kaleb was the first person I met and he made the entire process short, quick, and simple. From coming in the door to leaving with my new car I was never left in the dark about what was going on, and they listened to what I wanted to do and worked with me every step of the way. Theyve definitely made a return customer out of me.

Ca
Review №21

Kaleb Gaede is a Rockstar. He knew exactly what I was looking for and reached out to me when the right truck came in, got the financing in order without having me sit in the dealership for hours and I test drove the truck and signed in 1/2 hour!! He was down to earth and very professional.

Co
Review №22

This is my second experience at Post Falls Volkswagen. First time was buying my new car and today was a quick oil service. I have been happy to deal with this dealership in both occasions. Very easy to communicate with and friendly staff.

we
Review №23

My wife and I had been to several lots and ended up buying our car here. Our salesman Chris Hirschman was phenomenal. He actually listened to what we wanted, and the price range. Him and the sales manager stayed an hour past closing to take care of the financing and get us going. They were both happy to stay late and help. You dont find that kind of service anymore. Youll be in great hands.The Tiguan is a great car for the price. We looked at Cadillacs XT4 and 5. We felt they were nice, but they had so many buttons and controls around the dash they were overwhelming border line cluttered. Im 62 and I have plenty of room in the back when we have guests. Great vehicle

Jo
Review №24

Chris was my salesman hand that kid [yes he is a kid in age compared to my age] knew everything about the vehicles and I all the vehicles on the lot. I could have bought any car anywhere but he is the only salesman I met that worked for the sale even though cars are scarce and easier to sell he didnt act like the other salesmen I met.

Fl
Review №25

Great place to buy a new car 🚗

Na
Review №26

I recently bought a 2017 Jetta from the Post Falls Volkswagen dealership and was very impressed by the assistance I received in picking out this vehicle. Shout out to Gideon Cooper for being so helpful in the process of trying to figure out which vehicle would best suit my needs and guiding me along in the buying process as a first time buyer!

Jo
Review №27

This was by far the best car buying experience I’ve had. No pressure sales. Honest and helpful staff. Highly recommend.

Lo
Review №28

Great service! Kaleb was great and super helpful. Everyone helped make the experience great.

Ma
Review №29

My experience was in the service department. I worked with Alex. He was so professional, nice, and honest. The facility is nice and clean. I didnt buy my Volkswagen from them, but they didnt treat me any differently. They were great. Im bringing my car here from now on! Thanks Alex!

Ch
Review №30

I have bought two cars from them. And it was the easiest transaction i have ever had. Their service department is very dependable and fair. I will be going there again for all my VW needs.

St
Review №31

This is my third purchase at Post Falls Volkswagon. I am definitely a customer for life, I actually feel more like family. I love the no-hassle, very quick and efficient way they conduct their business. Nick & Steve are amazing they are both very informative and honest! The way Nathan detailed the car was meticulous! Thank you, thank you, thank you!!

Sn
Review №32

Purchased a pre-owned car here today. Everything went great. Good people, great experience. Highly recommend!

Je
Review №33

So far so good they got my bug fixed back up 👍

Ra
Review №34

The service department people are so nice. I went in for my regular oil change and they also set my clock for me. While I was waiting for my car the people on the floor came up and talked to me. That was really appreciated. I do love my VW . Beverly Hankins

TA
Review №35

Doug Fredericks and the whole team at POST FALLS Volkswagen made my pre-owned car buying experience stress-free and wonderful. I had not purchased a car in over 13 years and Dougs no-pressure and compassionate philosophy was just what I needed as I made decisions. After buying from them, I cant imagine buying from anyone else. They feel like family now! Not to mention, they take pride in the care and maintenance of their pre-owned vehicles!

DM
Review №36

I just purchased my third car from Post Falls VW. In todays market, you can shop online and have a car delivered directly to your door. But, I still believe that relationships matter. Having a community dealership stand by their product and work with you to make sure you feel secure in your purchase matters to my family. Post Falls VW has also not asked that I sacrifice my frugality for my sense of customer loyalty. They have always been competitive in their pricing and fair in their business practices.If youre looking for a new car... I recommend you reach out to Post Falls VW and ask for Ron Len. Tell him DK said Hi!

Fr
Review №37

If you are looking for exceptional customer service, and an information powerhouse when it comes to buying a car Gideon is your guy. He works with you wherever you are at in the car buying process. He has a professionalism that exceeds every expectation I had for my car buying experience. I decided to work with the folks at Post Falls Volkswagen because they won’t let you leave with a deal you are not comfortable with. I will be coming back for more vehicles in the future!!

Ma
Review №38

Good prices. Very easy to work with. Might have been the quickest in and out of a dealer. Everyone was very friendly. Even made sure to take care of a dead battery in the key fob after we bought it. Probably the overall best experience when were buying a vehicle. Usually once you get into the finance office things change and they try to bully you into extras. Not here. Great job all around.

Je
Review №39

This is a wonderful dealership! Friendly helpful and wonderful to work for too!!

El
Review №40

Post Falls Volkswagen truly cares about their community! They are a major sponsor for our Run for the Angels in October. They provided jump castles, face painting, cotton candy and much more for our kids area! Inland Northwest SIDS Foundation is honored to have their love and support!

Ar
Review №41

Both Tony and Blake have incredible customer/people skills, and their professionalism is beyond reproach!!!

Fe
Review №42

Blake in service department very professional. Highly recommend this place.

Jo
Review №43

I bought a Dieselgate Passat with the CPO warranty from a VW dealer in Portland, OR because no one around here had any. I had an issue arise with the door latch. I called a dealer in Spokane and I wasnt called back. I then called Post Falls Volkswagen. They asked me for my VIN, set up an appointment and fixed it on the spot using warranty. The communicated well, kept the appointment, and got it done fast knowing I had a drive ahead of me. This place knows how to treat people. I will be back. Thanks Post Falls Volkswagen.

Sy
Review №44

Just bought a Tiguan with the help of Doug at the dealership. He was very helpful, was able to get us a great price and even gave our daughter a stuffed animal at the end. Very nice guy, highly recommend!

St
Review №45

Purchased a new Alltrack from Terry Konig at Post Falls VW. I must compliment the fantastic experience. I appreciate the professionalism that they present and the relaxed family feel to the dealership. Its palpable! Terry is a fantastic sales rep for VW and Post Falls VW. HIGHLY recommend this team. And... the service department is amazing with Tony running it and AJ always making sure my needs are met. This is my third VW from PF VW... will not be the last! Thanks to you all!

Ma
Review №46

Dropped off my car for warranty work. Let them know there was no hurry. Called back in a couple days with a diagnosis and ordered the parts. Will be done next week. Nice communication of keeping me in the loop of whats happening.

Wi
Review №47

PostFalls volkswagen always takes care of me and my Atlas

ca
Review №48

Great service Tony is super 13 beetle tdi got warranty work done and he made sure we got a car so we didnt have to wait at dealership

Be
Review №49

Couldn’t be happier with the employees. All have great personalities and are very helpful. Jason is an MVP and I can’t thank him enough for getting me into my new truck! If you want a great place to buy a reliable vehicle choose Post Falls Volkswagen!

Br
Review №50

Beyond great experience, very appreciative of the owner, our salesman Craig, and our finance manager that took care of us today. Fastest in and out and went above and beyond. We LOVE our new (to us) 2016 Passat. They earned lifetime customers

Li
Review №51

Doug Fredericks was a very knowledgeable and friendly salesman. I am looking to buy a car and he is working hard to find me the one I want.

Lo
Review №52

Service center could work on there communication but they do stand by there vehicle and are willing to fix anything wrong with it

An
Review №53

We had a great experience at Post Falls Volkswagen. The sales team was great to work with and made purchasing a new car very easy. Would highly recommend this dealership!

Ke
Review №54

Great people, easy, all of the staff is great. Definitely will buy from again, ask for Nick, best car salesman I have ever met. Tell him Kellee sent you. Thank you so much for the great experience.

Le
Review №55

Doug did an excellent job in helping us find the perfect car! Doug was helpful and very friendly! Definitely enjoyed our car buying experience at PF VW! Highly recommend

Da
Review №56

By far the best dealership in the area! Would recommend to everybody. The easiest and smoothest time I ever had with getting a new car. Worked with Craig and terry and they did what ever the could to help get me into a new car. Craig even sat me aside and gave me great advice and a plan to build my credit. No one will be disappointed after going to post falls Volkswagen!

TR
Review №57

All of the employees were very helpful, kind and respectful. It was a great experience.

Ac
Review №58

Im leasing a brand new car from them. The tire went flat. The piece to unlock the lug nuts is missing from the kit to change the tire. The tires have never been changed and we have never had service anywhere but VW. How the part magically disappeared is beyond me . this place now wants to charge me to change all my lugs for none locking ones when there is no reason the piece should be missing to begin with. Such a rip. Terrible terrible service.

Pa
Review №59

Second vehicle weve purchased here. Friendly sales people, finance is easy to work with & NOT pushy which is something we REALLY appreciate. Shout out to Craig in Sales & Jason & Robert in finance!!

Th
Review №60

Buying a car at Post Falls Volkswagen was an amazing experience. Nick, our salesperson was fantastic. He is incredibly knowledgeable, patient, and works diligently to understand your exact needs and find the right car to address those needs. You could not ask for a better dealership experience. Their customer service is superb before, during and after the sale. Their genuine care and professional service made the whole car buying experience a great experience. Thank you guys for being so incredibly helpful and for really looking out for us. We’ll definitely be back to buy from you again!

Be
Review №61

I had a great experience working with Terry Koenig and Post Falls Volkswagen to buy my new GTI. Terry helped me over multiple visits and test drives to find the right car that met my needs, fit my budget, and even get the color I wanted and the current months incentives on a vehicle in transit. Everyone was also super kind to my two boys when I had them in tow with me. I couldnt be happier with my new GTI and recommend this dealership to anyone. Thanks!

Je
Review №62

The staff was knowledgeable and low pressure. Paperwork process was streamlined and smooth. Couldn’t have asked for a better experience! Thank you!

Ze
Review №63

I purchased a 2017 Fiat Spider from Post Falls VW and it was a very positive experience. Kelly was my salesman and he was very knowledgeable and helpful and experienced! I also got to work with Stephen the finance manager and I got the car for a fantastic price! I was only there for 2 hours so the process was very smooth and quick which made me very happy. I will definitely recommend Post Falls VW to my friends and family! Thank you for a pleasant transaction and wonderful experience

La
Review №64

We are very pleased with our recently purchased Passat, and the support we have received from the fine folks at Post Falls Volkswagen. We bought a beautiful car, at a fair price, and the care we have received after the sale has been incredible, and very much appreciated. Any concerns we brought up were taken care of. They have shown us they cared about what was important to us. Thank you to the whole team at Post Falls Volkswagen.

Mo
Review №65

The best experience Ive ever had at a dealership! Gideon was the Salesman helping me with the purchase and trade. I went in thinking I had an impossible mission (finding something I loved while lowering my payment pretty significantly). He was thorough with his questions trying to feel out my wants and needs. He took me around the entire lot and was very knowledgeable about Volkswagen and every other brand they had taken in on trade. There was one vehicle he had in mind in particular - a Volkswagen Tiguan - and it ended up being the perfect fit for every criteria. We took a couple of hours talking and running numbers with the Sales Manager, Jason. I was still on the fence so I took the night and most of the next day to decide. They allowed me to take the Tiguan out on a couple more test drives the next day and Jason ran the numbers again to lower my payment even more. I never felt pressured to take it or to hurried to make a decision. They both were very patient and were working very hard to make sure the vehicle and payment all worked in my favor. I ended up trading for the Tiguan and I absolutely love it. I am so thankful that Volkswagen was one of the first dealers I went to and was the one I ended up going through.Overall the best people and environment Ive ever seen at a dealership. I highly recommend coming and talking to them if youre looking for a new vehicle!

Ja
Review №66

They took care of my car even though they were very busy.

Ci
Review №67

We loved the smooth purchasing experience. Our salesman, Kelly helped us every step of the way. Once we decided to purchase, we were in and out in under two hours!! We highly recommend Post Falls Volkswagen.

Je
Review №68

Gideon and team were great to work with, very professional and got our deal done quick! Highly recommend working with Gideon!

Sh
Review №69

Nice buying experience especially after having some previously bad experiences. Jason was fantastic, patient & attentive. All staff were warm and wonderful! Thank you for re-instating our faith in the car buying experience! A+++

Ha
Review №70

Terry helped me buy my car this past weekend at Post Falls Volkswagen. I have to say, it was the best car buying experience I have ever had! Going into this process I was a little nervous, they did an amazing job at answering my questions and being upfront with me! I would recommend this dealership to anyone looking for a car, they have great inventory and really know how to treat people!Thank you so much Terry for making this experience exceed my expectations!

Ph
Review №71

Good dealer with great people. Craig was great to deal with and I am loving the new car. Thanks everyone!Also Blake in service is a great person to deal with. I had locking lug bolts on the car I bought and wanted them gone and without hesitation or charge he took care of me 15min before they closed. Great service!

Da
Review №72

The Post Falls Volkswagen guys were so helpful and amazing. Their customer service is superb and really looked out for us and our best interest. Their genuine care and fast service made the whole car buying experience a lot less stressful. Thank you guys for being so helpful and for really looking out for us. We’ll definitely be back to buy a second car!

As
Review №73

We visited here yesterday and it was the best experience we have had with buying a car. They were helpful, honest, and quick. They wernt pushy or annoying like most lots you visit. I would recommend this place to anyone looking to purchase a new vehicle! Craig was amazing to work with!

Cy
Review №74

They were very helpful and honest. They didnt rip me off on my auto repair. When they see a female coming, most shops do, in my experience.

Mo
Review №75

Our experience was such a breeze! The staff was friendly, helpful, knowledgeable, and accommodating. Gideon is the man!

Am
Review №76

Best car buying experience we have every had! Craig and the rest of the team that helped us made us feel valued and appreciated. We drove 2 hours to look at a certain car they had, and when I called before we left Craig went above and beyond to make sure the car was available and ready for us to view before we got there. They got us in and out so quickly, and the experience made us feel so welcome. Thank you so much Craig and team!!

De
Review №77

We recently purchased a new Alltrack from Post Falls Volkswagen. We had such a positive experience at this dealership. No headache, no pressure. Terry K was such a great guy to work with. Very professional and straight forward. Would highly recommend working with Terry. We are lifelong Volkswagen owners and love our new car, the pleasant buying experience was just the icing on the cake!

Ma
Review №78

Great experience with Terry Koeing. Very knowledgeable and quick to find out information he didn’t know about. They had my kids and I in and out in about an hour, test drive (times 2), wheeling and dealing to signing the dotted line. Fantastic customer service!!

Ki
Review №79

The experience was a real pleasure. No pressure - just provided all the information that we needed, very efficiently. The service is perfect. I could go on an on. Thank you very much to Craig!

Ro
Review №80

Great after sale service. The battery on our car died. They got us in and replaced the battery and got us our car for the holidays. Kelly was awesome and would go back.

Bi
Review №81

Chad was amazing he helped me from start to beginning with buying a new car, he was efficient knowledgeable and willing to work around my schedule with even bringing the car to me so I could test drive it! Amazing place I would recommend Chad to all my friends and family. Also Robert the finance manager helped get me where I needed to be for payments made it hassle free thanks again

An
Review №82

I should have written this weeks ago. However, just like my salesman, Doug Fredericks said, I was having too much fun driving my new VW. Jetting around in our Jetta to Lake CDA, we averaged OVER 45 miles per gallon. Each ride is quick, smooth and above all SAFE. This Jetta gets some get up and go when you need it, it beeps politely when someone is approaching behind you. It picked up a motor cycle 40 feet away. I had seen him since I have been through motor cycle safety training. I guess my Jetta has been through that, too;)I cant say enough for the flexibility, responsiveness (nice brakes) and cargo capability (45 Longaberger baskets 78 pieces of Occupied Japan china in huge boxes, a huge vase and two brass lamps.) This was my first load in my sedan but the seller and I had to look up on YouTube how to release the back seat to drop down. Lots of room.I got a come on ad in my mailbox today. It was offering extended warranty. I dont need it! I have five years on a very gently used vehicle.Thirty Something is her name. She prefers to go over 25 mph. But, she will creep along like Jeep if I ask her to. We love her!

Kr
Review №83

Craig and Stephen made my buying experience so positive! They were very patient with me and answered all my questions and explained everything well. The prices are quite good and they were completely transparent through the whole process. I highly recommend them and will have no problem doing business with them again!

Sh
Review №84

I have purchased 2 vehicles from Nick. It was such a nice experience buying a car from him as well as working with the rest of the sales and a finance team. There was no pressure they let me take my time to think about it. I recommend them to anyone who is in the market for a new car.

Ri
Review №85

Anthony was very helpful in making sure the Yukon I chose was exactly what I wanted and very accommodating to everything I asked of both him and the dealership. Highly recommend and will more than likely be using them in the future .

A
Review №86

Contacted them about a new lease and trade in for my mom from out of state. They were quick to respond and deal with, went the extra mile to find my mom the color car she wanted even though it wasnt that important to her. Terry, who was our sales person, made sure everything was set and ready for her to go in, sign, and drive away. Best deal (by quite a bit compared to Appleway) and best service in the inland empire. Thank you!

AL
Review №87

Just bought a vehicle from Craig Helgren. What an amazing experience! Craig is very friendly, personable, and dependable. We called him on a Friday and explained we were very interested in one of the vehicles on his lot, but would not be able to get there until Tuesday due to work obligations, and he was able to accommodate our circumstances. On arrival we were pleasantly surprised the car was clean and parked in covered area. We would highly recommend working with him because we quickly came to an agreement for purchase. We just think Craig rocks!!!

Da
Review №88

The people at Post falls VW are awesome. Hope to be a part of your team and I look forward to hearing from you.

Je
Review №89

My time here was fantastic. Adam and Steve were professional and friendly. I never once felt pressured and negotiations were straight and to the point. I recommend visiting here first for a vehicle due to the staff and the product. Das Auto

Ca
Review №90

Nick was very attentive. Steve made financing a breeze. Love my new to me car. All car buying should be this easy!

Al
Review №91

Great experience. We had a car in mind from their online inventory and Craig took great care of us as we checked it out and gave it a test drive. We went ahead and bought it, very smooth process. We were at the dealership less than an hour all told!

Pa
Review №92

Had a great experience. My salesman Graig was very nice to deal with. There was no hassle or pressure from him or the sales manager. I would recommend them if you are buying a new or used car.

Sh
Review №93

There was a bit of a defugilty about the work to be done and the bill, but everything was corrected quickly and efficiently.

Mi
Review №94

My girlfriend got an AMAZING deal! We were there barely two hours. Much appreciate after she had an accident the day before.

Mi
Review №95

One of the easiest dealerships to work with. They make sure you’re getting the best deal possible. I highly recommend you work with Terry. Very genuine and easy to work with.

Co
Review №96

Horrible customer service. I took my 2015 vw Passat to you guys to get my oil changed (serviced) and my snow tires taken off and summer tires put on, as well as a wiring harness put on for my abs breaks so I could have cruise control. That was all fine until I still do not have cruise control, it doesnt work and I got home on my way home I noticed it was as making a loud rubbing or grinding noise. I thought I was my tire rubbing on a piece of plastic that was lose in front of my tire no big deal. It ended up being my left front hub and I had to take my car into les schwabs to get it checked out. I had to replace my rotor because it ended up have 1/4 inch play. Your service department knew that I was going on a road trip to Arizona with my 2 children and they did not have the decency to tell me that I needed to Replace my rotors and break pads for my car or even notice that my hub was about to fall off. The manager at Les Schwabs called the manager for the service department to let them know what was going on and your service department cussed out the Les Schwabs Manager. Your manager said that he works for a multi million dollar company and he doesnt care about one persons business? it ended up costing me $900 and a days worth of driving to get my car ready. My car was deemed not drivable 300 miles into my road trip by les schwab tires. Blake was not helpful at all to help me get this issue resolved and had very rude horrible customer service. I will not be giving you my business again.

de
Review №97

My experience at PF Volkswagon was amazing. My salesman Chad Nill was great! He respected my needs and my time which I explained was the most important thing. He was professional, courteous, and adjusted his style to mine. He communicated proactively which enabled me to make a decision in a timely fashion. This place is top notch and I would recommend them to anyone. Thanks again Chad for all your help and all of the staff for a great buying experience!

Ja
Review №98

I worked with terry this past weekend. After a couple of hours he wouldn’t let me leave unsatisfied. We got down to it and got me in to our new vehicle. We will definitely be back.

Ha
Review №99

Great place, very helpful and patient with a first time buyer. Ask for Terry Koenig he is the man who helped me find a vehicle best fitting, he’s a cool dude! Good personality and friendly

La
Review №100

Drove my in laws down to get a car because of the weather. Craig helped them out and it was the best car experience we all have experienced. Thanks to them they finally have a reliable car!!! Fast and friendly will be coming back for sure

Information
90 Photos
100 Comments
4.5 Rating
  • Address:811 N Greensferry Rd, Post Falls, ID 83854, United States
  • Site:http://postfallsvw.com/
  • Phone:+1 208-773-4939
Categories
  • Auto repair shop
  • Volkswagen dealer
  • Car dealer
  • Car detailing service
  • Oil change service
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:11AM–5PM
Offerings
  • Oil change:Yes
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