Crowded but its Costco. All check stands were open and checked right out. Checkers here are quick! They have samples again!!
Clockwise, Car Wash, Gas Station, Propane.This is our go to Costco. Its about five minutes farther than Carmel Mountain, but worth the drive. This is a bigger store with a lower body count of shoppers who tend to buy more per trip. The new self checkout means you can usually dash in for one item and be finished and out of the store in just a few minutes.The parking lot is arranged a little differently than most with a separate section close to the front of the store.Usual staff friendliness and attention that you expect from Costco.
I didnt care for this location. I will stick to the Carmel Mountain location as my store. I really cant put my finger on why this store isnt to my liking, but it just doesnt feel right or welcoming.
Ive been a Price Club/Costcoholic for more than three decades. The warehouse in Poway is especially good because of its unusual car wash and propane filling capabilities. There is also a Home Depot next door which can make a trip there even more useful.
Costco has always been my Disneyland. They just never disappoint. The very few times I had to return anything, everyone is extremely courteous and professional....love all the super fresh groceries and the meat/fish/poultry department is amazing. I know Ill be shopping at Costco for a many more years to come.
We love Costco and the people who work there. My family is on a first name basis with many of their staff. They are friendly and help. They will go above and beyond to help you. Recently they were out of stock of Rockin Protein Shakes (the best protein shake I’ve ever tasted). Brian (one of the supervisors) checked several of the the other Costco’s in the area to see if they had some. We ended up buying our protein shakes from the Carmel Mountain Costco. Thank you Brian for helping us find them! Now if only Poway would carry the protein shakes again.
Found great deals, as always but I was hoping to get keto chocolate and asked an employee who checked for me to confirm they did not have. It was nice she took time to check.
Need more parking for drying and detailing. Always full. Sometimes I have to wait to pull into a spot
My daughter & I loved it.this Costco has almost everything we needed & wawnted.wr will be visiting again .
Best shopping experience! Staff is helpful and organized store
Called Friday and placed an order of five pizzas for pickup on Sunday at 10 am. Lady confirmed it was the pizza on Tech Center in Poway. Got to Costco about 10:15, said I was there to pickup five pizzas we called in on Friday. Guy at the window says they are coming out now. Paid for them. Lady on the side window says she had no order of five pizzas. She then said we must have called another Costco. I told her it was the one off tech center. She then calls other locations with no success. She offers me a free drink for the inconvenience. Im like no, I just want the pizzas we called in for on Friday for a birthday party. Finally left with the pizzas just after 11:00. Never again.
Wow.Before Covid hit us.This was the best HotDog and Pizza. In SanDiego County.Now.Its old Hot DogsAnd cold Pizza...What the heck???
I was there for TP none. Paper towels none. Cannot come back until next week.
Really busy today and I hope people dont drive their cars like they push their carts. Costco employees were nice and everything was stocked very well. We used the new self checkout which was really quick and easy. Then got a hot dog and churros.
Like every COSTCO store most products are distributed nationally - meaning you will find them at all COSTCO stores in the US - .... however there might be a few exceptions due to regional providers. In this store at POWAY in San Diego County, I was very disappointed of the variety and quality at the butcher shop. They didnt have too many different steaks and the products they have were pinkish in color instead of a the deep red, characteristic of a fresh product. I ended up not buying any steaks this time. On the positive side the parking lot is very spacious, people very friendly and the place is spotless.
Excellent professional service. Food well prepared. All five of our party over 60 were able to order the old fashioned way.
By far the best costco Ive been to.
Best Costco in SD. Short lines inside and at the Gas station. Love this Costco
Love Costco freshest best quality items in town everything from the produce to shoes best quality for great prices . I like the cheese pizza at the food court . yummmmm.....wish they woild bring back the salad....missing it ....
This location is always more organized and less crowded than other area stores. Has a car wash. Plenty of parking.
I enjoyed shopping at this Costco. Staff was really helpful finding my items. Easy check out and overall great experience.
People at cash register are so rude sometimes. I wonder why? Some people are nice also but I dont understand their dry attitude sometimes. I know they are in rush that doesnt mean you are so rough with merchandise. I dont like it but I dont say anything.
Didnt know I could have called ahead to order my Pizza. Waited about 40 minutes after ordering.Did have a bit of trouble trying to order the pizza through the Ordering Kiosk. That didnt work well at all. I went to the Cash Order Window, and everything worked out well. A- =)
So many choices. Peaches amazing.
Poway location seems a lot less busy than the crowded Carmel Mtn location.
Has many bulk items if needed they are at great price.
People were very nice and the staff followed safety guidelines. However, although customers were wearing masks almost all people dont properly socially distance except in the areas where the floor is marked. They did a great job making sure people distanced themselves. In the eye glass areas.
I must have got here at the right time, not very crowded and I didnt wait long in line.
COSTCO Poway CA hasnt 1gal waters for a long time, no Kirkland brand clothes detergent in a tub.
Want to fill your 5 gallon propane tank here? Well guess what, you might get two gallons tops even if totally empty! Apparently the level of incompetence is so high that the the refill station lady says the machine stopped at 1 gallon on the almost empty tank and stopped at 2 gallons on your completely empty tank... so thats all I can fill them. What? Why? ”umm thats all the machine would go to”. Training fail Costco. Imagine getting gas and having that response.Training fail. Costco fail. Total waste of time.
Just my favorite Costco for shopping, big gas station, plenty of parking etc
Great costco with very nice staff. Gas also. Ample parking and easy to access.
Fast checkout, lots of registers open. Great selection.
The employees here are extremely polite and professional
I always enjoy my Costco visits. We live far from any Costco so when we go we usually have a baskets and a flat worth of merchandise. Im giving 4 stars because the cashier was making rude comments under her breathe to her coworker about the amount of stuff we had got. Which I just ignore because yes it is a lot to do. Other then that. I love Costco.
Highly recommend, mich quiet than the Carmel mountain ranch location.
Easy in and easy out in mid-afternoons. They were fully stocked even with paper products and disinfectants.
Love Costco and samples are back
The staff couldnt give me directions to the carwash.
Good place to get clothes at a decent price if you shop the clearance racks. Also, if you have the 30% off coupon or return an Amazon package, theres a one day great coupon! Limited items on the coupons though!
Exelente customer service and the company products are great quality and extra good🥰👌 prices 💱 al # 16 stores are great Nevada California and Baja California 👌👍
Costco is Costco. It has not a big variety of products but everything is of excellent quality! If you dont like anything you can always return it!
Groceries were the same. Able to find items that were not being carried at my normal Costco.
Nice store, not too busy.Employees are friendly and helpful
Costco got great price and high quality a pair of jeans 👖.
I went to Costco today to pick up a couple items after I got my Gas...when I returned to my car much to my surprise I had a flat tire...the guy taking in the carts saw I was in trouble so he went to the tire shop and a young guy came and drove my car in the shop...I have Never send such an amazing guy..his name was Jeremy B...he was soooooo nice, very knowledgeable and so friendly...I do really appreciate your help and kindness..GOD Bless you my friend, keep up the Good work.
I ordered a patio heater online at Costco for $200. When I went to the warehouse and the same heater was $130. I love the warehouse but buyer beware of online Costco!
Photos are good quality, cheap and includes shipping
What’s the point of ordering over the phone for pickup, if showing up at the designated pick-up window you are told to wait in the 20 person line because we didn’t pay yet. Beautiful logic.
Its a Costco. If you are having issues, maybe you are the problem.
Very open and bright. Always clean and well stocked.
I love my Costco warehouse! Filled up my truck at the gas station, got a car wash, and lined up at the food court just in time to pick up my pizza order, fruit smoothies, and churros.
The best time to shop is first thing. This location in poway isnt busy at all unless you go later in the day when everyone else shows up. Worth being there in the morning. Loooove their chicken.
If youve been to one Costco, youve seen them all, right? Not necessarily, the folks at this Costco are particularly friendly and the store impeccable.
I was dreading going to Costco Poway because it has been crowded the last few times Ive went. I got there around 3:30 and was surprised to find it not so busy. I noted that there were only 2 people at the food court windows with no line. I got my cart and started collecting the items on my smart phone notes. They were out of corn...seems to be a regular thing lately. I had a hard time finding the mashed potatoes which are usually next to the roast beef. My daughter wanted me to pick up these individually wrapped waffle like cookies but I couldnt find anything like the picture she texted me. (She couldnt remember the name). So I enlisted the help of an employee who couldnt find them either. I rang out after going through the snack and bread/ cookie aisle 1 more time. I had everything on my list except corn and cookies. Not a bad day of hunting.
Did a return, got propane, and some stuff inside. Incredibly easy, everyone helpful and cheerful.
Similar to any other Costco. This one is preferred because the one in Carmel Mountain stopped selling Arrowhead water. As with most Costco parking is a challenge during weekends. There is plenty of parking but on weekends you will most likely end up having to walk a bit. The line to get gas on the weekends also extremely long. There is also a car wash at this Costco. This is a newer Costco built in the last 10 years.
This Costco Tire Center has very poor customer service. I have been twice now and both times was treated poorly to the point that I did not give them my business but went elsewhere. Customer service training for the tire center staff could be very helpful.
Very uncomfortable with door man. I am a senior citizen with a service dog and he stopped me with commands. . You have to have this and that. I had everything, !! I am here to become a member. Not happy not going to name him ☹☹☹☹
Love this Costco. Only problem theres no one to help or guide us to the products. Was difficult to navigate.
They have a stable and cheerful workforce. Some have been with COSTCO for many years. I think because the workers are treated well, paid good salaries and get decent benefits they do a better job. All companies should do that. Even with the tremendous stress on them, they stay kind and efficient. I love shopping there. They are doing very well handling the people waiting in line so it goes quickly.
Hannah from merchandise returns handled a return interaction earlier with extreme rudeness and should not be in a customer facing role, let alone customer service. Rather she should be stocking shelves or cooking rotisserie chicken in the back.
Not to crowded. Friendly staff
They had all the Kirkland paper products today. So excited
Come here on an almost weekly basis. Their meat section is usually well stocked but prices have spiked during the recent epidemic which is understandable. As everyone knows Costco is the go to for large bulk purchases and I usually stock up for two weeks between runs. The Costco gas station here is consistently 30-40 cents lower than surrounding gas stations.
We found everything we needed
They were very helpful I acumplys tha emergence I had today thank you cossco
Good price cost
I use the pharmacy at Costco a lot. The line is fast, the clerks are nice, theres no fuss. I like it. Usually the pharmacy is semi near the registers so the only down side is having to cut through the lines if youre not buying anything else. I will continue to use them.
This one has great service, parking is easy, and never too crowded
Great selection. Quick checkout.
I love the fenton parkway location mission valley! All the employees are super nice, helpful and always remember me and ask about my son. Its like walking into a family store 🥰
Poway is little higher than other Costcos. Great return policies. They have nice office furniture, They do delivery service locally.Groceries, meds, hearing aid dept, glasses dept., bakery, large and small appliances, TVs, electronics. Books, footware.
Shipping was easy and quick. Lines were very short.
Not too crowded, usually well stocked, compared to other stores in San Diego, easy to get in and out of the parking lot.
The lines have been better to nonexistent ... although I do not go there in the morning. Plenty of space when navigating through the store. Paper products are no longer depleted. Appreciate all who got what they needed and left some for the rest of us!! :))
Love Costco. Always clean environment. Staff is 99% friendly. My favorite thing about shopping here is check out at the register. The cashiers focus on you & getting you things rang up in a timely manner. In Other stores they tend to just up and walk off.
Gas lines are so quick
A Great shopping experience as any other Costco would also provide but I did notice that certain items available at other Costco stores werent available here. But this costco does have a car wash and a gas station.
The employees are great !! Always willing to help any way they can . Quick service & friendlyVery clean store restrooms always well stocked and clean . I would not go to any other Costco !
Costco prices are excellent, and all the employees are always eager to assist you .
These guys did exceptionally well thank you got me in and out ASAP early even thanks team
Its Costco....come on...what more needs to be said.
Horrible customer service.
Busy but well handled. I stopped by the membership desk and had a great experience.
Always the best quality, not much waiting late in day
Never crowded, always friendly staffAlmost always find what I am looking for.
Love the fresh fruit, in season.
Good branch. Lovely team. Tons of parking
I feel like it can be a hit or miss at this place with helpful employees but the last two times I have been here the employees have been super helpful and have ran around the store helping me find everything I needed. I wqs very very grateful.
Costco is the best nobody can beat their prices and above all phenomenal customer service
Great service.