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Lost Mountain Express Lube
55 Mars Hill Rd, Powder Springs, GA 30127, United States
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Lost Mountain Express Lube
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Ca
Review №1

This place was recommended by a friend after 2 bad experiences elsewhere. The owner, Bryan and his team were very professional and got me in and out without trying to upsell me anything. Got my oil changed, tires rotated and brakes changed in about 2 hours and didnt need an appointment. I highly recommend them and I will definitely be back

al
Review №2

Employees werent doing much but walking back& forth. Waited for about 20 minutes to get an emission test. Nobody cared to do anything so I left. You need better management & crew.

Mi
Review №3

The team was polite and kind. Very personable and fun for an otherwise mundane service. I highly recommend this shop!

El
Review №4

Andy, Joshua and Strange are amazing---need raises😉😉! I live by the braves stadium and the service I received was so wonderful I would definitely drive all the way over there for it again. They did not charge me a dime and would not accept any tips. And they said they just wanted me to get home safe! You never find this type of service anywhere!!

Jo
Review №5

Ive lived within 1 mile of this place for years but never used it, my car was making noises with the steering and I thought Id see if they can help me out, a worker named Josh was able to quickly diagnose it and hook me up. I didnt any more work that some power steering fluid and I was out of their in about 5 minutes. He just made me and my family solid return customers now! Now I can see why they have such high ratings. I highly recommend them!!

Ke
Review №6

We frequently use Lost Mountain Express Lube for our auto maintenance and repair needs. The team provides excellent customer service and quality work. Recently, we had an issue starting our Honda Accord and dropped our car off for a diagnostic check. A little later Andy called back with a diagnosis. He took the time to explain how he found the issue and what it would take to resolve it. Outstanding customer service! We love to support local businesses and its so much easier when you are dealing with a company you can trust.

Sa
Review №7

These guys are always fair and honest and do a good job. I have been taking my car there for several years and will continue to do so.

Ol
Review №8

These guys are great. Ive used them for years and will continue to do so.

An
Review №9

Great place, honest mechanics. Had some car problems and the team was eager to help me diagnose the issue. Will definitely be back for regular service.

Sa
Review №10

Fast but not friendly and they didnt check anything but oil (filters, tires, etc). Overpriced.

Ba
Review №11

Guys were knowledgeable, friendly, eager to answer any questions I had, looked to keep a clean shop. But what stood out most to me was that they did not try and rush me out even though I had arrived close to closing time. I will definitely be coming back to Lost Mountain Express Lube, not only for my next oil change, but for any mechanical issues I may have in the future.

Tr
Review №12

Amazing customer service, very knowledgeable and great prices. My family and I have been going 2013, and I have yet to have one bad experience! Highly recommend

Ci
Review №13

I popped in here to get my emissions tested today. They were able to get me in right away. The gentleman was very friendly and efficient. He got my emissions completed quickly. I had a question about replacing the battery in my key fob and he also gave me some very useful information about that. Good, hard-working, honest people.

Ja
Review №14

These guys are dedicated, hard working, and complete gentlemen. They helped me identify the issue in my car, and the owner stayed open late to let me wait for the locksmith in the shop, opposed to letting me sit and wait outside in the cold and dark. They have the best prices, and best customer service! Thank you Lost Mountain Express Lube, worth the hour drive always!

Ta
Review №15

These guys are great and care about what they are doing! My husband and I have been taking our vehicles here to be maintained, and oil changes, breaks changed, and ect.. and any questions we had they where there to help us!! They are AMAZING and this is a great place to get your vehicle worked on, we have trusted them for years!!

Je
Review №16

These guys here are great! The service is fast & affordable and the staff is incredibly skilled at what they do. Ive been coming here for years and will continue to do so!

Ma
Review №17

Love the work and the integrity.

Al
Review №18

Brian has put together an amazing Team with high standards. I have taken multiple cars with various issues over the years with satisfactory results and great value. I would highly recommend them for your automotive needs.

Ju
Review №19

Great service at a decent price.

Aa
Review №20

Sat waiting for 20 minutes to get an emissions done only for a vehicle to pull up behind me and have their emissions done before me. Completely unprofessional.

Ta
Review №21

Great place! I highly recommend! Needed brakes and rotors. There were many cars ahead of me and I only had a couple of hours before i had to be at work. The owner pulled out a jack and started breaking down my tire himself. Got me in and out in an hour! Thank you so much!

An
Review №22

I can speak for anyone whose asked for their service, that theyre probably the most reliable, the most skilled shop in or around the powder springs area, and they will fix any problem you ask them to fix without hesitance.

Am
Review №23

Amazing service as always! Brian is top notch! He went above and beyond to help my sweet sister figure out the “bells and whistles” on her, new to her, yet used, car! Thank you so much for being trustworthy and most importantly kind! Oatmeal raisin cookies coming your way! 🤗

Jo
Review №24

Brian the owner does a great job of taking care of his customers. Hes hands on so you know its being done right. Highly recommend this shop.

Mi
Review №25

We can not say enough about the staff here! They were kind, and took time with us. Josh was generous with his time and assistance. Brian made us feel calm and cared for the entire time! We highly recommend!

Ja
Review №26

This is one of the most friendly and honest auto service places I have ever been to. Brian, the owner and his staff has always provided me and my family with exceptional service and we do not take our cars anywhere else. I highly recommend them car if your looking for fast, reliable and most importantly, trustworthy service.

As
Review №27

**Now that Ive found this shop I can take a HUGE sigh of relief since one of lifes big struggles (expensive/stressful car issues) is OVER for good! **I will never go to another car mechanic, even after I move 40+ miles away. I have hands down never experienced a shop with this outstanding level of service and honest help. In a stressful time of facing a big expense in a subject Im unfamiliar with, Brian and his team have made me feel completely comfortable, confident, and grateful that I came across THEM. Eager to assist for free where they can, Ive never found myself gratefully trying to shove money to a car shop until now lol. Theres no price tag on the piece of mind these guys give with their service in a sea of sharks. It is truly a breath of fresh air doing business with a company led with a LEGITIMATE dedication to customer satisfaction. Ive taken my 09 Honda to them for an oil change, transmission check, clutch replacement, shifter knob/boot repair, wiper change, and transmission fluid flush.. and their quality workmanship is always second to none and their prices are too!!! 🏆My family and friends are now rerouting to this shop and you should too!!

Jo
Review №28

Always fast, friendly service for oil changes, emissions, etc.

An
Review №29

I wasnt a customer of theirs but Brian, the owner, stopped what he was doing to talk to me about an issue I was having with my Jeeps catalytic converters. Then he got down on his back to look under my car!! He told me they definitely needed to be replaced. We discussed pricing and he explained what full replacement or possible welding would cost.Brian and 3 or 4 of his mechanics are Jeep owners.

Wa
Review №30

Emissions inspection was immediate and the process was quick. Technician was courteous and efficient.

Ku
Review №31

They do all my oil changes and emissions. Been going there for many years. In and out quick. Theyre great people! Brian, Andy and the rest of the Techs are awesome! I was just there today with my Inferno Toyota Tundra TRD Pro and got the oil changed and emission done! They do other work also like brakes engine work.

Mi
Review №32

Brian is always friendly! Quick service!

Jo
Review №33

They are all very knowledgeable about cars and the owner is AWESOME!

Ch
Review №34

Brian and his crew are great.

Ma
Review №35

Very friendly, knowledgeable, fast, and helpful. My wife and I have been here half a dozen times and never had a bad experience. Customer service is second to none. Most places dont do good, cheap and fast comma but these guys will!

Mi
Review №36

This place is fast and reliable. I trust them. They let me know if there is anything that needs attention. They are about service not just trying to make extra money off you. Do yourself a favor and give them a shot. Everyone I know that uses them loves the personal service you get.

Ze
Review №37

It was ok

Jo
Review №38

Practical great service! Brian the owner had a great sense of humor and told me exactly what i needed to have my car properly service. Also topped off all my other fluids in my vehicle and put air in my tires. They care about their customers and got me in and out fast. Ill be back to this place!

ap
Review №39

I just left from Lost Mountain Express Lube & owe a huge thank you to them! I just purchased a car and was not sure if emissions had been performed on it and the owner Brian was very kind to me and very honest with me! I really appreciate everything he did and I appreciate his honesty! I will definitely go to them for any of my future needs!

st
Review №40

I have no doubt that I’m going to be doing business with Brian in the future. Pulled up with a warning light on my dashboard that I have no oil pressure and needed to immediately shut down my engine. 60 miles from home. He performed a diagnostic test and told me that I needed a new sensor and told me how to replace it if I wanted to go that route. Driving home was much better than the alternative.

Ke
Review №41

I love this place you can call them about whatever and they can tell you whats going on with your vehicle or tell you to bring it in and they get on it fast best shop around cool people too.....

sa
Review №42

My friend recommended this place for an oil change and an over all check up. I was impressed with their quick service and kindness. Thank you Brian

Je
Review №43

I love this place for an oil change, you dont even get out of the car! Fast! They check all fluids, and tire air pressure. They give you a heads up if they see a potential problem, Love them.

Yo
Review №44

This morning, approximately one week after an oil change at Lost Mountain Express Lube, the drain plug fell out of my car. My car has lost all of its oil and now needs to be cleaned from front bumper to rear bumper. I should have known something was off when none of the techs seemed happy to be there, and I showed up at 4:00 only to be told to wait so a tech could tell his friend something because “they were supposed to be leaving early.” This was a very rushed job, and honestly wasn’t the first time something like this has happened. I will no longer be taking my vehicles here. Thankfully my car is okay. I just advise everyone to stay as far away from this place as possible.

Vi
Review №45

Great service at a great price and FAST! I was done with the dreaded oil/filter change in less than 10 minutes! The owner is on deck to greet you and you get the sense that this is an honest, fair establishment. I will be back!

Ch
Review №46

Honest guys who do good work.

Ci
Review №47

Honest mechanics, always willing to help, good pricing!

Je
Review №48

Always great service, super fast and friendly staff. Prices are very reasonable too. Definitely recommend this shop!

Ja
Review №49

Fastest oil change Ive ever had. Nice folks too.

Am
Review №50

Very nice people. Great service!

Br
Review №51

Amber Faith. I am sorry your car broke down However in our computer system your name and car is not listed as ever been to our facility. I do see quite a few Fiats in our garage and keep plenty of filters for those cars. Also noted is you drove more than 200 miles from our facility not to mention the amount of miles you drove before you left for your trip. with absolutely zero issues in a car with less than stellar reliability issues. So is it possibly an issue with your car and not the facility you took it to? Once again I am very sorry about you breaking down.

Bi
Review №52

Outstanding customer service. Brian and his crew consistently do what they promise and often go above and beyond to make sure your issue is fixed. These guys are our family car care center.

Ar
Review №53

The staff at this place were really friendly and courteous. I had a spark plug coil pack fail and they replaced it quickly. It was about a 20 minute pit stop.

Ge
Review №54

Want to see a shop go down the drain! Lost mountain is the prime example. They once stood for quality, now they stand for negligence. Andy...can you check if i need brakes soon? Sure your brakes are good...2 days later car has no brakes... magic unicorn ate the brakes. LolJust dont forget to pump your brakes!!!

Pe
Review №55

A very friendly staff. They are honest, trustworthy and a hard-working family business. Reasonable prices. Hes conveniently located at Lost Mountain and Dallas highway right behind the Wendys and next to Mars Hill Community Church.

Am
Review №56

I drive a Fiat 500 and I went here to get my oil changed- the man working seemed offput by the car, saying that they didnt get fiats very often, but that they would be able to do the oil change. A while later, my car broke down smoking on the highway, 200 miles away from home. I am not exagerating at all when I say that the dealership I went to to get repairs told me that there was so much oil in my engine that I had to get the ENTIRE ENGINE replaced, due to almost 2 quarts of oil spilling everywhere from this change (I thank the universe every day that it was still under warranty, because it would have been an $8,000 repair). This is not my first bad experience with this place- they also put the mileage sticker for your next oil change much too soon, so that you come in more often then you need to. It is full of very nice people, but they are a horrific place to get your car fixed. STAY AWAY.

Mi
Review №57

Efficient, thorough, and convenient. Have used several times, and never been disappointed.

Sa
Review №58

I get all my oil changes done here, but these guys go above and beyond! If you have a problem with your car and need to figure out where to start with a repair, this is the perfect place to go. Brian is super knowledgeable and I have nothing but great things to say about this place!!!

Sa
Review №59

Great service here. Professional. I feel comfortable going here as a woman knowing they arent ripping me off. They treat my car and me with respect.

El
Review №60

Honest. Friendly. Wont go anywhere else.

ar
Review №61

Honest business doesnt try and sell you service you dont need. Very courteous and respectable.

Ri
Review №62

Incredible group of folks here... always friendly, always diagnosed properly, only give you what you need!! cant ask for more! Rick

Pa
Review №63

Wonderful people friendly fast service.

Th
Review №64

Brians team is friendly and is super helpful. They look up what they did last time to confirm and have always finished when promised.

Be
Review №65

These guys do great work and are very honest! They do not overcharge! Exceptional service!

Je
Review №66

Great people, trustworthy mechanic and super quick but thorough oil changes!

AN
Review №67

The people that work here have neen the same for years and they always remember me. Very friendly and helpful!

S
Review №68

Josh is excellent and outstanding at providing a wonderful customer service experience! My oil change took less than twenty minutes and will only go here in the future.

Ja
Review №69

Amazing work & customer service.

TA
Review №70

These guys really know what they are doing and always help us out!

Fe
Review №71

Awesome place. great customer service. super sweet staff.

Se
Review №72

They are fast. Work extreamly hard. So nice. Dont try and steal your money and tell you exactly what you need. Just so awsome and helpfull and will go there every single time. Not one bad exsperiance

Di
Review №73

The best in the business hands down!

Ti
Review №74

All 4 of the family vehicles are taken care of here, staff is terrific

Bo
Review №75

Very friendly, Honest & Detailed. Wouldnt take my vehicles anywhere else!

Ja
Review №76

Quick service and nice staff

Je
Review №77

Honest, kind, and fastest service Ive ever experienced.

Sh
Review №78

Will go above and beyond to help you out!

Lo
Review №79

Fast and price what you would expect.

Ja
Review №80

Great local business

Da
Review №81

Bad service and dont know how to work on vehicles

Ka
Review №82

Fast and excellent service!

Bl
Review №83

Used wrong weight of oil in my sisters car told me her car had a leak in the pan but I had it checked it was just residue from a loose oil plug.

Jo
Review №84

Great place, best SERVICES

Gr
Review №85

Great personal service

Ro
Review №86

Honest !!!

Information
6 Photos
86 Comments
4.7 Rating
  • Address:55 Mars Hill Rd, Powder Springs, GA 30127, United States
  • Site:http://lostmountainexpresslube.com/
  • Phone:+1 770-693-9299
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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