Great people and services at affordable prices. Highly recommend.

All the advertisements Ive heard on the radio are true! Dan, the owner, helped me set up an appointment however he diagnosed my car over the phone! This is not a man who just wants to take your money. As it turns out I didnt need to keep my appointment with him because of our phone conversation. But I will definitely go there want to have a real issue.

Around this time last year, Automax replaced one of my 2 O2 sensors-- they normally replace two at a time but one of mine seemed to be in good shape. My car started acting up again this week while in the middle of moving cities, doing the exact same thing as last time. I called Dan this morning to let him know the same problem is happening. I asked when I could come in for a diagnostic and he said not until Monday. He was very abrasive when I explained what was going on and said no, thats a transmission problem. Since I am in the middle of a move, I began to ask him if he knows of any other mechanics in town but he cut me off and said-- you called right when I was getting my guys ready for the morning - let me know if you need me and hung up on me. I did not appreciate that he didnt even listen to what was going on with my car as it was the exact same thing as last time. And regardless of what time I called him, if its during open business hours, providing professional customer service should be your top priority. Thats how you retain customers.Theres no need to be a jack*** to your customers, especially if you want them to return.

I had a great first experience so I decided to bring my car back for a second time to get an oil change. During that appointment I called to check on my car because it had been about 5 hours since I heard from them and I was told it would take an hour to get the oil changed. The owner (Dan) answered and asked if I had heard a clunking sound on the left front side of the car, I told him we were looking to get it fixed. He then cut me off in the middle of my sentence and said Oh so I just change your oil? Great. I started to say Well I was actually going to ask how much youd charge for the job. Before I could get through my sentence though, he cut me off AGAIN and said Im eating lunch hunny, Ill call you when its done. and hung up on me.I waited for a call until about 4:30 that afternoon before I went in to get my car because I had never received a call back from Dan. When I arrived, I was told he had left for the day. I then asked the mechanic who was there (not sure of his name) about the work on our car and how much it would cost. I told him we were pretty sure it was the intermediate shaft that needed to be replaced. He laughed at me and said well Im pretty sure its the strut tower and that Dan will have to give me a call about pricing. Never received that call (not surprised).This shop was convenient as it is within walking distance of my job but I wont be back after such rude behavior from the owner and workers.We found a fantastic shop in Prescott Valley who were nice, respectful, and welcoming to my husband and I.Oh! and it was the intermediate shaft that needed replacing, so clearly they need to work on their mechanic skills.

Dan is an awesome guy! Very trustworthy and straight to the point!

Best place in Prescott to take your vehicle for repairs. Dan is very honest and quick.

Fair and honest. Great service. I would highly recommend Dan and his crew!

Honest, stands behind their work! Been goinghere for many years. Trustworthy and capable.

Friendly honest and knowledgeable auto care

Been going to AutoMax for 15 years. Honesty and fair pricing has been standard operating procedure for Dan. Ive tried three other shops in Prescott, but end up back at AutoMax because of the honesty and fair pricing!

Honest, honest, honest. Not only is Dan a darn good mechanic, but he is honest and that is rare in most car repair shops.

Been using Dan at Automax for my delivery truck and several personal vehicles since about 2004. Work was always done right and on time. Easy to work with and knowledgeable. I would highly recommend Automax.

Did diagnostic work and was honest. Very helpful on all matters.

I own it and take pride we do in our community

Dan and his crew have serviced my vehicles for over 12 years. Excellent shop...BEST in Prescott by far!

Been a customer for over 10 years, Dan is honest and an excellent mechanic. Simply the best.

In an industry that is constantly ripping people off with horrible service, Auto Max is fair, honest and with great customer service.

Dont do it. Very unprofessional and rude. My car runs worse then when I took it in.

I called Dan to make an appointment and when I explained my cars problem he didnt want to work on my car and hung up on me. Wow, really?

Dan at Auto Max is the absolute best

Owner is rude!!!!