The employees were really nice. They asked if I needed anything and told me how to sign up. I got $2.00 coupon and a free shopping bag. The have books, beauty products, household items and more. I like that they offer plastic bags that are biodegradable! The store was clean and smelled good, it’s cold in there though so wear a sweater. Anyways I like this store, they have a lot of good, healthy food. Glad we stopped by
Great quality and selection of food and supplements, for all sorts of diets. Store staff very helpful. Sometimes items are a little pricey, but sale items are usually priced the same as other stores, and occasionally Ill find a fantastic deal. I can often get hard-to-find items here.
I am glad Natural Grocers has still remained in business after heavy competition from other health food stores. I frequent this Prescott location very intermittently, but Ive always loved the customer service. I believe this is part of the reason they remain in business in such a small town.On this particular trip I only needed a few things. I grabbed my things and was in line within a few minutes.***This is where my 5 star review comes from.***I spent a solid 10 minutes in line before the cashier, Allyson, was able to ring me up. As a cashier or any employee providing customer care to a service that requires people to wait in line, I understand the panic and anxiety that can come from lines getting longer.The two lines grew longer and each new customer being checked out seemed to either be paying by hang written checks or had detailed returns. It didnt matter to Allyson though! By the time my items and I made it to the sweet-sweet conveyor belt, Allyson was patient, calm, and still very welcoming to me! Although the wait was long, I left feeling very happy and hopeful that Natural Grocers can remain in business with customer service like Allysons!In conclusion, long lines are apart of life. Long lines can be frustrating for those in line and the ones servicing the long line. How we process the waiting is what is important in my opinion. And in my opinion, the cashiers and floor employees of Natural Grocers in Prescott are handling everything great! I hope management realizes this : )
Appreciate Renee, who provides loads of information on vitamins and supplements,and more. Today Madison was my cashier. She was fast, engaged, friendly, and professional.
Just another natural grocers store to buy all your organic produce, meats, dairy, frozen, bulk, etc. Small store compared to the one in used to though. Cashier was really friendly but the staff on duty could of ask the customers for help as I didnt see this happening. But over all good store.
We really like this store! It has so much variety and is a fun shopping experience. Also they carry Aldens coffee chip flavor ice cream which is the best.
Probably one of the cleanest and best laid out organic stores weve visited.
Never thought i would love a supermarket so much but I do!. The staff is so knowledgable and friendly and the product I know is alway top notch. Even if the wife sends me to shop I know no matter what i get is going to be healthier choice then it would of been if i went to a different big box store.
Natty Gs is .. well, magical.How to describe such a place? Its easy for me to forget the luxury of having such fresh, living, energetic food.. I come here just about every day. There are many places to live without this kind of access to real food.Their produce is all organic, which is really cool. Also a lot of options for super healthy vegan snack food, and the best chocolate Ive ever had (Honey Mamas). Its incredible.. theres good supplements, all kinds of oils and lotions, frozen foods, medicines, whatever you may need.Its easy to run into friends. The people who work here are beautiful souls. Im blessed to be able to shop here.🍁
They did not honor the 2 dollar sign up bonus. They told me to call customer service. That wsd was the manager saying that. I am debating on going back. CERO STARS TODAY.
Very helpful staff, its weird that they close at 9:06.
Natural Health and Grocery Store.Small but lots of great selections- produce, frozen, dry goods, etc. Some friendly team members (a couple not so much). They have a large supplement section as well as a good size natural face and body care section.UPDATE: 5/2021, lately theyve been out of many items that Ive specifically gone there to buy. The team members havent been very friendly or helpful and they make returns a HUGE Hassle, making me hesitate to purchase most items at this store!So I go there just to see if theres anything I want/need thats on sale!Small parking lot.
They seem to be popular. Had what i needed at a reasonable price.
This was my first time here but I loved it! It was great to have a nice young lady (Layla), who greeted customers and sanitized the carts. She was very friendly! It gave you the feeling the store cared about health and safety. Nice selection of healthy food items for the small size of the store.
Nicely stocked store. Natural Supplement selection is phenomenal and most of all the staff is very very informative
Small location and limited selection compared to other Natural Grocers in larger markets. Anyway, came in for three items a Natural Grocers should carry like the rest of their other locations I shopped, but seemed the Prescott location has a picky clientele when it comes to catering to the locals. Overall, I wouldnt recommend this place if you do not live town. Shop at your local Natural Grocers.
The lady that helped me in the store was very knowledgeable very friendly and very willing to help! Cashiers were just as friendly! I will definitely be back!
I was looking for rice cakes and asked a gentleman stocking lunch meat if he could direct me. He walked me to where they were located and even explained what they had in stock, and what they were out of. I thanked him and he said if I needed anything else I would find him back where I first saw him. To me this level of customer service is above and beyond my expectations and experience at other stores. Ive never had anything but a great experience at Natural Grocers on Gail Gardner. Thanks!
1st time in (: not bad, healthy foods & drinks, natural products for all your health needs
This place has got a lot of great quality organic food. This is the only place in town where I can get the organic bacon, among other delicious Dankness.I feel much safer in this store since they started enforcing a mask policy for the protection of their customers and employees. I know a few customers had thrown temper tantrums about having to wear masks, but it was the right decision.Sorry about the people in this town who do not understand simple science!
Best place for Organic, everything.Best tasting fruits and veggies around.👍👍👍👍👍
The best natural food store in town. They are somewhat pricey but the products are worth it. One downside is that they allow a woman to solicit for money on the edge of their parking lot. I believe this is against city policy.
Quality grocer.Great stock of supplements with Helpful advice.
Everything is ORGANIC.Prices beat Trader Joes, Sprouts, Frys and Safeway.Service is always exemplary ❣️
Nice store, had everything we needed for the rest of the trip.
My review is about this particular Natural Grocers. Ive been in a lot of different sister stores in different states including AZ. I love this chain, but this store in Prescott is a weak link.As noted by others some of the checkers wont be bringing a smile to your face. Ive noticed that across the board that retention and reward reflect attitude vains that vary widely... Some are a true pleasure to visit, and others make you wonder how it got so bad.Employees kicking product even fresh produce on the floor and then put it right up on the shelf or stack.The water filter machine had not been serviced I over 6 weeks when I checked it, as I always do. This could be a potential health Hazzard. I would caution against using this water machine here, and this store should be fined for neglect. I did talk with a person in charge about this, and got a brush off.The whole store here displays that attitude, and I can only guess its a sour stream flowing downhill. Its not at all like other Natural Grocers.You will find products you love and travel especially for, to be out of stock. We had to return moldy yogurt,.....Look, this place needs a review on food handling, a freshen up of stale management, and a clean reboot on traditional Natural Grocers values and commitments to community.Sorry to have to be hard on this one, but someone needs to know a crash happened here.
When we shop for groceries, its common that we spend $200 - $300 a week for the two of us. Natural Grocers has the type of food that we prefer including organic produce, grass fed meats, pasture raised chickens and eggs and fresh, nonprocessed package goods. We NEVER buy groceries with the intent or desire to return any item. This past week we learned that Natural Grocers has a very unreasonable return policy that limits returns to one item per receipt. And Natural Grocers demands that they keep your receipt. Not at all reasonable or customer focused. As a result, were now spending more money at Sprouts and Trader Joes.
Nice place to shop, good natural things to buy
Everything was fine I needed to buy a product I called triphala its one of the only places in town that I know I can find it service was fine great no problems
Love the place always get butter from New Zealand its so fabulous and the milk tastes much better and lasts longer
I go there for vitamins.
Zombie land.. Cant see faces. Feels like stepford wives.. Yuk... Frys is way better
All the produce is organic, and some of the prices are fantastic. The got a whole isle of fresh hard to find herbs . This is the only place that has that. Their only real weakness is pastry
As an instacart Shopper, the store is absolutely the worst to shop in. The app gives locations of items that are not in sync with where they Actually are in the store.It makes it very difficult to locate items and complete the shop in time.On top of thatThe customer is required to bag or box their own items and the cashiers act like its an inconvenience to help
Fantastic organic grocer with reasonable prices.
This is a GREAT store.Employees are always helpful.
Nice store with a wide variety of organic products. They will allow people with medical conditions to shop without a mask. Friendly people. Fresh produce.
Always get my boocha here
This place is awesome!
A conscientious natural food store. With only organic vegetables. Not to speak of best vitamin prices in large vitamin selection.
Great experiences, as usual. Been long time customer. Totally worth the money.
Great prices and great quaultily on produce. Everything is organic. They dont fool around. They also got a whole isle of just herbs.
Great place to find unique items that you cant find elsewhere.
Pretty disappointing bulk selection, was hoping for split lentils like moong or toor dal but they only had red. No tvp either.
Very calm nice environment. Great produce!!
It’s great to have the store in Prescott, they carry items you won’t find anywhere else in town. The people in their health and wellness departments are extremely knowledgeable and always take a great deal of time with the customer.The one major drawback is that their prices tend to be be on the high side (although when they offer something on special it’s usually a smokin’ deal.) Even for the items that they have in common with other stores in town they are always higher priced.
Organic food, Great Place!
Natural grocers is a very good store and the staff is friendly and helpful
Fair prices mostly friendly staff. Great variety too!
Michael is an awesome employee. Kudos!
Everything is so over priced or not of the quantity they want you to spend on it
Its decent. Didnt have what I was looking for.
They always have what I am looking for and the staff is very helpful and knowledgeable.
Great place to shop for all natural products, foods, drinks and much much more😊👍👍👍👍
I really wanted to love this store. There was an amazing one in Laguna Niguel, in the 90s. Yep, Im aging myself. They had a great vitamin section and an amazing deli. If you were vegan or vegetation, you had it made, even then.I was expecting the same here, but disappointed. I think the owners would have to spend some $$ in this store to make it what it should be and I know it can be.Still hoping.
The best of everything all in one store. The smell is amazing. Its true, you get what you pay for, so work hard and spend it! Theres a reason everyone who shops there looks good. And the employees look good too. Remember, you are what you eat.
They got a whole row of herbs here. Great organics veggies too.
Love this store. Great choices and prices, and the employees are always friendly and helpful.
Grocery store that is definitely a go to place if youre looking for better than average quality on produce and products. They have quite an extensive array of natural vitamins and Healthcare products. Even theres snack food is good for you.
Products are good, cashier was a little rude.
You can find many healthy foods and other products here that are unavailable at most other stores. The selection of non-GMO dried beans are terrific. There is also an incredibly extensive selection of supplements and health care products here.
Great sales, wonderful produce, clean, friendly stadd
I LOVE Natural Grocers! Just being in the store gives me a wonderful feeling. Amazing selection of organic products in every department...being the only store in the area that carries certain food and health products...one item that cant be found anywhere, not even on Amazon. Amazing prices and fresh, organic produce all the time. This is my home away from home!
Some prices are better than Sprouts. Less insane too! The staff is always friendly and very helpful. I wish the stores produce section were a bit bigger though.
Fair prices. Their spa items are the best. Huge selections in skin care and vitamins. Fresh food is fairly well.
The best selection of organic vegetables in the try-city area. They also have an extensive HABA department and natural foods. They have superior dairy products. Always clean and friendly.
Id say, overall its a pretty nice little store, but I absolutely hate the way they have all their vitamins and supplements arranged... Every time I go in there for supplements, Im looking around forever and often need someone to help me because I cant figure out their system... since its arranged by different issues, instead of alphabetically, which I think would make it much easier... like heart stuff and liver stuff and sleeping stuff and sometimes I dont know what category my stuff might be in...:)
It is really nice to be able to walk into the store and know that all the fresh food you buy is going to be organic. You dont have to double check everything. The prices are okay - not great not terrible. They do sell some bulk foods, but theyre all pre-packaged, so you cant choose the amount you purchase. The only time thats really a problem is for spices because you end up buying more than you need to fill your spice jar. All the staff are cheerful and helpful.
Nice place to shop and really enjoy their fresh vegetables and fruits. The people who work there are also very nice and helpful!
I really like this store there is a lot of vitamins and supplements and just organic and natiral health supplies as well as hygiene products to choose from. As far as price goes? Well understandably the prices are another subject. Some things are not so affordable so I havent tried many of them, because some things can be found online at a more affordable price but the return policy for the store I cannot comment on as far as the hygiene products go. However I can say the vitamins or supplements are refundable as long as you have a receipt and half or more than half of the product still is inside. But I can say that this place has the most affordable pasture and open range grass fed chicken eggs that I have ever encountered and all you have to do to receive this benefit is to become a member. Very simple process. I always come for my eggs here. And they are always big brown and delicious.
This place is a dream come true for the health conscience shopper! 100% Organic produce, organic grass-fed beef and organic pasture-raised chicken! I am a savvy shopper and tend to save a lot of money by shopping online but I have found Natural Grocers to be CHEAPER than my online retailers and they beat the heck out of Sprouts!!! The employees appear to be very happy and after seeing them closed on Easter Sunday (hooray!) I can see why. The stores mission statement to provide affordable and nutritious foods clearly puts their fellow man ahead of profits. Imagine that, humanity over capitalism and they still make money! Bravo, Natural Grocers or Nat-Gro as we call them in our house! You have earned our loyalty!
Better prices than the nearby Whole Foods, however a much smaller selection overall. They didnt have lemons the other day when I was there. The quality of goods sold is great though.
Recommendation of my wife who shops here and enjoys the products and foods that are available.
Awesome selection. I love that all produce is organic. They often have specialty vegan product not available at other health foods stores in town. This shop is sweet.
Nice place. Competition for Sprouts and Trader Joes
Really cool store, but not a wide variety. Great prices and friendly faces too!!! I try to get what I can from here. Great deal in the morning on coffee and muffins too!
The employees there are very helpful and friendly. The store is clean and laid out well.
The freshest veggies in town.
Great Selection of vitamins and probiotics!
The cashier, Lynn, must have been having a really bad day?? Asked her a question about a vegan product and her response was very rude. She made it obvious that she doesnt like her job or helping customers. As much as I enjoyed shopping at Natural Grocers, I will never go back. Lynn needs mental help and a hug!!
Went in on November 24th at about 10am the only cashier that was in the store was a younger dark haired girl. Wasn’t friendly and down right rude. I will Not return to this store. So this rude employee has lost you a customer.
Best price on pine nuts
Love this store. Great products and staff is very knowledgeable about the vitamins and supplements. Go their weekly to shop
I grab all my oils and other essentials here. Chain store but with a nice feel and helpful employees. Has a great selection of food, produce and natural health care items.
A very good place to find a wide variety of healthy foods & suplements. Not expensive like one might think. Always a treat to sop here.
There is a lot of healthy choices and easy to find by what they do. If I cant find something, there is always a sales rep in the aisle or next, willing to help. I wish things could be cheaper maintain good health. Nobody wants to have bad health. The government wants us all to pay for insurance. But then if its a natural health remedy that keeps you healthy, insurance doesnt pay for nothing. Dr.s kill more and maim more people than ever get healed with their witches brew pharmaceuticals. Because of this, its like Im having to pay insurance twice plus paying to eat healthy.😨
All the produce is organic! And there is a wonderful array of healthful groceries and supplements. The customer service is great too.
Love the produce at our Natural Grocers.
Clean, provides a variety of food choices. Somewhat pricey. Nice staff.
Staff was lethargic and unfriendly. We hadnt been there for awhile since we had found another source of low-fat goat milk closer to home. Since that is no longer available, we decided to go back to Natural Grocers and see if the attitude had changed. It had not. Instead of just buying the milk, we purchased close to $100 worth of items. The milk was not good, with a chemical taste. We called the store and were put on hold by Josh. First time we held the phone for about 15 minutes and tried again. Second time we finally shut the phone off after 37 minutes after being put on hold again. Such potential for this store. Such poor management.
We shop here weekly. Decent selection overall. Great for Prescott, though. Produce, while 100% organic, which is GREAT, it is hit and miss. It is not rare to get over ripe or bad produce.
Veggies fresh and like natural skin care.
We have spent a lot of money in this store. They had marked down some packages of meat and we grabbed them up and headed to the register with the rest of our items. As soon as the cashier saw what they were marked at, she scooped them up and said she would not sell them to us. She said the price was a mistake. I asked to talk to a manager to figure something out and she picked up the phone, talked to someone for 15 seconds and hung up. No, we wont sell them to you. Really? Manager wouldnt even come talk to me? Fine. You want to loose a customer over a few bucks? Done.
Great selection of organic produce. Lots of vegan options. Friendly employees.
But lets close by not a big store but lots of good organic stuff in there reasonably priced not expensive for what I want if you know what you want you can find it there
Great prices and selection of only the best organic produce, coffee, chocolate and a wide variety of of other holistic products.
My favorite place to buy fresh ginger root, good chocolate bars, herbal teas and beautiful body lotions. The organic produce is always tasty.