user
Meineke Car Care Center
395 S State St, Provo, UT 84606, United States
Appearance
Meineke Car Care Center
Comments
Ma
Review №1

Very professional! They got me in super quick and kept me updated throughout the process of fixing my car. I would highly recommend anyone go to Meineke!

Ka
Review №2

Super friendly and fast service. Wifi & goodies to keep you entertained while you wait. Best price on an oil change I could find, and they helped diagnose some other problems with my car. Will be sending the homies to this place.

Le
Review №3

Friendly, comfortable atmosphere with snacks for waiting. Lindsey was extremely helpful, informative and not pushy. I overheard her helping other customers and shes just a solid employee. Receptionist very kind and thorough. After changing my oil and road trip checking, they pulled my car back into the garage to look at my bumper that I was worried about due to previous damage. They quickly checked everything and gave me peace of mind to go on my road trip. Awesome staff and great value for the quality you get!

Ju
Review №4

They were above and beyond accommodating. They found the issue when other companies couldnt. They were honest and brought my car to me when they were finished. Good, honest people and businesses go a long way with success.

Ka
Review №5

My a/c went out & I called around to get it fixed, everywhere else was booked out for like 2 weeks! I called these guys & they were able to get me in that day & had it fixed within a cpl hours, they did amazing! The gals at the front desk were very helpful & did a great job. I’d definitely come back to have repairs done on my truck.

Al
Review №6

Meineke is the best auto repair shop we’ve ever used! Every employee is always so kind, honest, and understanding when we go in. They also take the time to explain why things have to be fixed so that we can better understand it too! It’s made me feel much better about where we’re putting our money - especially knowing that we’ll have a working car after they’re done. All in all, Meineke is pretty much the best. It’s easy, and no stress. If you’re looking for a place to go, check out Meineke in Provo!! You won’t be sorry.

Pe
Review №7

Always the best time here. Anna and Lindsey are awesome at what they do! Thank you for the great experience.

Em
Review №8

I had a wonderful experience here at Meineke! When I walked in, they were so friendly and they made the process very simple. They kept in communication with me the whole time they were repairing my car so that I always knew what was going on. They were honest, produced quality work, and wanted to help me whatever way they could! I cannot recommend this Meineke highly enough, and I will definitely be returning for future repairs and tune-ups.

Sa
Review №9

This place is one of a kind. If you want quality work performed on your car and beyond amazing customer service, then this is your place!! These guys never disappoint.

Jo
Review №10

The staff was very efficient and seemed to enjoy what they did. Prices were very fair and they even honored a coupon that had expired the previous week. Ive been there twice and they did a great job, let me know about any issues and I never felt they were trying to push unneeded services on me. I trust them with my car.

Am
Review №11

Ive had a hard time finding a repair shop I felt like I could trust until coming here. Lindsey takes the time to explain everything clearly and is very upfront and honest about which repairs are necessary and which could wait. She also helped me find ways to save which is so different from my experiences at other places. She goes out of her way to be helpful. Its so nice to have peace of mind when taking in my car. The best customer service, car service, value, and trustworthiness I have ever experienced.

To
Review №12

Anna has good vibes. She gave me a quote before I dropped off my car. My brakes were done faster than I expected. Thank you guys

Br
Review №13

Lindsey was extremely helpful with everything. They replaced my rear brakes quickly, efficiently, and gave an update on my front brakes. Everyone was very friendly and professional. Would definitely recommend and return for future service.

We
Review №14

These guys are AMAZING! Shout out to Lindsey and her team for doing such a great job on my car. I had a blown head gasket, and needed a new flywheel and clutch plate. I was kind of picky on because I drove a Mini and Lindsey totally understood and supported it. My car runs better than it did when I bought it. Lindsey was excellent at communicating everything that came up and gave me updates often. Ive already recommended friends to come here and I know Ill be coming here from now on. I live out in salt lake and this team is worth the drive — if your car can make it lol. Thanks for the great work!

Ay
Review №15

Amazing experience. They were recommended by a friend and I would recommend them to everyone. I don’t know ANYTHING about cars and they explained everything and we’re patient and didn’t make me feel stupid! Great place, great people.

Ba
Review №16

The lady at the front desk was very nice. However, I only gave them 3 stars because I had a friend with me that saved me over $150 because they were trying to sell me services I didn’t need. They didn’t know it, but I had bought the car from him, which he had owned for several years and he’d carefully maintained the car very well when he owned it. He knew I didn’t need those extra things done. Because he had already taken care of them just recently.

Ol
Review №17

I love this place. I’ve been going here for years and the staff is so nice and professional. Good prices and good service.

Br
Review №18

These people are awesome. They are so nice. And clear. They also are truthful and not just trying to sell stuff. They defiantly have their eye out for the customer.

Ka
Review №19

This is my favorite car repair place. So honest, clear, and a good value. They only charge for what they need to and have done a few things for me few of charge. I trust them because of their integrity and good work. Their waiting area is clean and has nice food. Highly recommend!

Am
Review №20

I love Meineke! Lindsey is so friendly and not pushy/aggressive like many other auto repair owners. They always do a great job and have coupons that have saved me money every time! I highly recommend coming here!

Sh
Review №21

Cant recommend the Provo Meineke enough. I’ve been using their services for over a year and they’ve always done a great job.Most importantly, they are VERY honest. Today, I went in thinking I needed a car oil change, but the staff at Meineke told me I didn’t need one at the moment.They even offered to fill my tires for free since they were a little flat. 10/10 recommend the Provo Meineke!

Ch
Review №22

Prices were great, and the workers are knowledgeable and really kind!

Br
Review №23

My one and only favorite auto repair shop! You wont find me anywhere else.

Ho
Review №24

Meineke has really stepped up their game. I got emailed a photo report of the condition of my vehicle, which was awesome! They also noted a couple things Ill want to take care of as soon as possible, which, for me, means after the snow stops flying and I can out our other tires on. :-) Great service--very speedy.

Tr
Review №25

The repairs were done well, they did happen to accidentally break my shift knob and part of the shift boot assembly. They at no cost repaired the broken parts and gave me a good discount. Good service, kind employees working with costumers.

Ja
Review №26

Super friendly and helpful. We were worried about our brakes but they took a look at them for free and reassured us we didn’t have any problems. Emissions were cheap and they gave us the option to get the stickers there for free instead of the DMV

Ke
Review №27

They were very helpful. They were willing to call around and get the best price for a replacement catalytic converter. They were informative and got it done quickly.

Da
Review №28

I had a great experience with them here! They have fair pricing that is highly competitive with other shops in the area and they offer a wide variety of services. I found them to be very transparent and open. I didnt feel like I was being ripped off or kept in the dark at all, and they were very clear with their assessments, potential services, and pricing.

Ra
Review №29

Lindsey was super helpful! Super quick, did a great job and the job was super inexpensive. Would recommend ten out of ten

An
Review №30

I am now a repeat customer after having an initial positive experience. The staff are very friendly and helpful, nicely addressing my questions. I asked if someone could help me make sure I was reading the oil levels on my dipstick correctly... and they did! They seem thorough and let me know of any possible concerns, but not pushy. A report of what they did was texted to my before I even left the building! Yep.. I’ll be returning to Meineke for my car needs.

Be
Review №31

These guys made my car feel brand new with the shocks and struts they installed on my car!

Li
Review №32

Lindsay is awesome. she always calls before she does anything on your car, she is very nice and does a really good job. She is very honest too!

Al
Review №33

We love Meineke! They’re always super nice & professional & do great work! They don’t try to talk you into unnecessary repairs, yet give you as thorough of a diagnostic of your vehicle as possible in the time they have. The prices are great, especially when they have specials, & they can be trusted to take good care of your vehicle. Everyone in the office is very knowledgeable & helpful & the mechanics take extra time to check things specific to your needs. They provide pictures & extra details with what they find could need repaired to show they aren’t just trying to drain your wallet on things that don’t really need fixed. We appreciate their honesty & how well they accommodate us waiting on our car- having snacks & color pages for the kids helps a lot to keep them patient!

Sa
Review №34

Incredible! Service walks you through every problem they will check for to instill full confidence. They are efficient, getting the job done quick and right. Service is absolute wonderful, such kind and helpful people. Best place ever!

Gr
Review №35

Staff was friendly and happy to help, they even gave me a ride home so I didn’t have to wait in the store. They were quick and explained what they were doing and the pricing was very fair. Overall positive experience.

Co
Review №36

This place is wonderful! I had them do an oil change and tire rotation. They look over the whole car and let you know of anything that may need attention. They give you a quote to make any repairs and theres absolutely no pressure whatsoever to fix anything through them. Lindsey explained things such as a few leaks and let me know how my brakes look and how much longer I have on my tires. Definately reccomend. Make an appt though!

Al
Review №37

Super honest mechanics, and amazing customer service, I always feel like Im taken proper care of.

Me
Review №38

I really loved my experience here. I had a simple oil change and tire rotation and was so happy with it. The prices were fair, making an appointment was easy, they were on time, and finished the job quickly. The cute drinks and snacks were a nice bonus! I loved getting an email with the results from my inspection. I want to come here for all my car needs now.

Jo
Review №39

A friend had recommended me this place to get my car fixed and Lindsey helped me. They checked the car to see what could be wrong they identified the problem and “fixed the issue.” Costed about $500 I picked up the car and drove it a few miles and the same problem came back up... of course I was upset and called Lindsey to let her know. She mentioned that they could take another look at it for no extra charge and after said it was a transmission problem and they don’t handle transmission problems... to take it somewhere else she even recommended a place.However I just paid $500 for nothing basically that if they “inspected the car” properly would have saved me money instead of saying it was something else when it wasn’t...however I wasn’t able to pick up the car because my wife was in the hospital and Lindsey didn’t mind the car staying on her lot for about 2 weeks. So I appreciated that of course she’s a good person just upset about losing $500 I think anyone would be..

Ka
Review №40

Both, mechanics and office manager are highly skilled in all the intricacies of auto maintenance and repair. What a team! We have had the finest service there!

An
Review №41

Dishonest in the most laughable way. My wife took her vehicle in to drop off for an oil change and I went to pick it up. Their tech came out of the back with a printed multi-page list of things that were wrong with the vehicle that they should fix before I left, such as having no appreciable fluids in two reservoirs. They took pictures of the dipsticks for those fluids which had obviously been cleaned off, and I was able to verify for myself that they were perfectly fine. Tried to upsell more than $100 worth of unnecessary service for the vehicle because they thought their victim didnt know enough to tell them no.

Pr
Review №42

Fairly priced. Worked us in right before a trip!

St
Review №43

The companys name is hard to pronounce and hard to remember.. so its hard to refer them because its like what were they called again?. Other than that, they were great. Got my car fixed up and they seemed responsible and trustworthy and competent.

Mi
Review №44

I love Meineke! It’s the only place I trust with any car issues now. The service has always been good and they’ve never tried to over charge me.

Ge
Review №45

Fast work, done well at a reasonable price and very informative about what is going on with your vehicle without high pressure upsell. Probably my best experience with an auto mechanics shop.

La
Review №46

I ventured in on a Groupon oil change deal 2 years ago and have been taking my cars in ever since. I have some better than average car knowledge of how and what makes a car run, and Ive never had any concern or qualms about their diagnosis or repair costs. Lindsey is top notch. Excellent service.

Jo
Review №47

This is the best shop Ive ever been too, professional mechanics. The manager Lindsay was involved to make sure all my needs were met. Thank you Meineke team, your the best.

Ja
Review №48

Good service, did it on time, but it cost way more than I was quoted.

Br
Review №49

We love this location. All the staff have been good but Lindsey is amazing! She always give me an honest opinion of what I need versus what I can wait on and explains how long I can safely get by before repairing it etc. I have never once felt like they were trying to charge me for things I didn’t need. We’ve used a lot of car repair shops, until a couple years ago when we started taking our car here. I will continue to go back to this location because they have such great customer service.They also have great deals on oil changes and other discounts through their car care club. Sometimes they are busy and it’s hard to get an appointment same day but they always seem to get repairs done very quickly and have parts in stock so I don’t mind making an appointment for a day or two out. It’s worth it to me to know they’ll take good care of me.

Da
Review №50

Got a text phishing for reviews. Have never used them, don’t even know where they are.

Ji
Review №51

They are so honest!!! I will never go to Jiffy Lube again. They really do tell you what’s immediately wrong and if there’s anything that may need to be fixed up in the future, then they will give you a quote and timeline so you can prepare.

Jo
Review №52

Update: I came for my second oil change here and was met with the same warm service as my first time. They had fresh baked cookies and warm apple cider for everyone while they waited and had the best prices in town for a basic oil service. Ill certainly be back!

Cr
Review №53

My oil changes that I had paid for had expired because we didnt use them with the pandemic. They still gave me my oil change and were very understanding. Also I didnt realize I needed a emissions for my car and all I had to do was call and they took care of that at the same time without a separate appointment.

Ma
Review №54

I go out of my way to seek service at this location. Ive found them to be honest, fair priced, and extremely helpful. They finish my car on time. I may have to wait a day or two to get my appointment but Id rather schedule later than not have my car finished on time.

Ha
Review №55

Very helpful staff that went above and beyond. I especially liked working with the two women who were employees, making this the first time I felt confident that I was given accurate pricing information.

Qu
Review №56

Great deals, great service. found them for an unbelievable oil change special and always treated with good straightforward mechanical advise. They know I do most of the work on my cars, and they suggest like they know. Great work guys, ill keep coming for a long time.

Xr
Review №57

We took the truck into Lindsey and they quickly addressed the issues and made the necessary repairs. When they could have made a replacement instead of repairing the existing part it showed to me that they aren’t in it just to make money. They care about their customers and want to satisfy them which in this case they did. Thank you Lindsey and the whole crew at Meineke. You got us back out on the road.

Da
Review №58

I wish I had learned about this place sooner. Inexpensive and knowledgeable. Check their website for coupons. They have snacks in the lobby while you wait. Theyre busy, so youll want to make an appointment.

Jo
Review №59

We love this location! Well never use anyone else. Theyve always bent over backwards to accommodate us and get us back on the road.

Re
Review №60

Im SUPER impressed! Im always wary of trying new auto service places, but I needed an oil change/tire rotation asap as my schedule has made it impossible to get in for a few weeks. Theyre right next door to me so I ran over in a spare moment. They not only took my car, in spite of no appointment and being fully booked, but they had it done in 30 minutes! Theyre prices are very reasonable and Im very happy with the service. The employees are friendly/great to work with.Ill be recommending them to my friends for sure.

Id
Review №61

Lindsey is always the best. Get the einspection. Its definitely worth the trip.

St
Review №62

I came to Meineke for an emissions test in order to register my vehicle at the DMV. The worker I spoke with was very polite and was prompt with setting me up an appointment. I even called back and rescheduled my appointment and they were very accomodating. The emissions test itself took about 35 minutes.

Wa
Review №63

Courteous service, timely work, and they solved the problem at a fair price. They came recommended, and now I see why.

He
Review №64

I love that Meineke of Provo is a woman-owned auto repair shop because Lindsay speaks my language and explains things about my car in a way that I can understand.Plus, their customer service is top-notch. Ive always been treated well and feel like a valued customer.

Ca
Review №65

It was alright not bad! had some extra issues with my car but they did a good job

Sh
Review №66

They are so accommodating. Friendly people and stand behind their work.

Ga
Review №67

Such a friendly and professional place. Customer service is rarely a strong point of mechanic shops, but Lindsey and the team are truly an exception. Their lobby is clean and they usually have warm cookies for free. Everyone Ive worked with is pleasant and communicative--definitely my go-to shop in the area.

Bi
Review №68

Always a good experience at this shop!

Tr
Review №69

Performed maintenance effectively at a great cost. They go above and beyond here and care about their customers. Highly recommend.

Em
Review №70

I always use this Meineke for all my car repairs, oil changes and general maintenance. They have quick turn around time. They are honest and great to work with. I highly recommend coming here.

Jo
Review №71

Did my emissions testing here and WOW! Amazing, quick customer service at an incredible price! I was out the door in 10 minutes and paid $10 less than I did last time for emissions.Lindsey runs a tight ship. If in doubt, give this place a shot! You’ll be glad you did.

Br
Review №72

I needed a simple oil change and got just that. No BS about what fancy oil I should use or any other up sells. They got the job done quick and for a great price. Im very happy with these guys and gals.

Jo
Review №73

This shop always go out of their way to make sure Im taken care of. They have completed many repairs on my vehicle and always done a wonderful job. Thank you!

la
Review №74

Super friendly and honest. I did a Groupon Oil change and got in and out quickly and they even told me a few issues my car had that I might want to get fixed but no pressure like I’ve had at other places. Definitely will be coming back as I was treated quickly and professionally!

br
Review №75

They were awesome from the moment I stepped in the door. Chocolate chip cookies baking, drinks,, pleasant greeting, got car right in. Out in 45 minutes. Watched handling other customers professionally. Gave excellent advice to one customer with problems.. Reported washer reservoir leaking. Real service came after 2 miles down the road dash lit up with all kinds of error codes. Went back and Brian checked everything out. Computer malfunction. No extra charge, and Brian said to bring it back if it did it again and theyd see if they could run it to ground.

ar
Review №76

Careful they remove parts without you knowing then say you need those parts and charge you alot

Lo
Review №77

We had the brakes changed back in February. It’s normal for new brakes to make noises for a short period of time. I called a couple of months later and Ashley at Meinike said to give it a little more time, and if they were still making noises to bring my car back in.My husband and I traded use of cars so we could take advantage of better gas mileage for further daily travel. So several months went by and we switched cars a couple of days and I noticed that the brakes were still making noises. I called Meineke to set up an appointment. Meineke checked the brakes, couldn’t find anything wrong with them, and then switched them out for a new set at no extra expense to me. I am very happy and relieved at the way I was treated. Thank You Meineke.-LoriAnne

Wa
Review №78

Did a fast great job. at a awesome price.

Br
Review №79

I always go here for my oil changes. Theyre fast, affordable, honest, and do great work. Theyll let me know any issues my car may have, but I never felt any pressure at all from them to have them fix them, which I really appreciate. Plus they have snacks.

Ju
Review №80

I went for a inspection to get my car registered. Everyone was great. Very professional and very nice. Best price on inspections too.

Ch
Review №81

The owner, Lindsey (I think her name is) is awesome, amazing customer service skills! Not only to me but as I sat and waited for my brakes to be done, she was so great in how she treated each customer! It was exceptional! I set an appointment and they were on time and quick! Very impressed! I will be a customer for life, you should too!

Vi
Review №82

Owner was wonderful and explained options very well, and is doing everything to save me money while helping me do what’s best for my car.

Ki
Review №83

The employees at Meineke are so nice! They kept my car clean and I didn’t get in my car to find oil across my steering wheel or my seats dirty like I’ve had with previous oil change places. However, they didn’t top off my power steering fluid even though every other shop I’ve been to includes this in their service. They didn’t rotate my tires even though I paid for it and they didn’t offer a discount on the price I paid for my oil change and tire rotation despite not getting my tires rotated. My tires have to be rotated to be in compliance with my warranty. I don’t think I’ll be coming back here.

Ya
Review №84

The staff is friendly and professional.Took my car for an alignment and they were done in less than an hour. Very affordable prices.

Br
Review №85

Wow, after coming to Meineke, I’ll never go anywhere else. The office was nice & cozy and the receptionist was so kind. They got my oil change, battery, and light fixed SO quickly and were so thorough. They were really honest and helpful.

Ky
Review №86

I love taking my car here! Lindsey is always so kind, listens well to concerns, and makes customers feel valued and important. I don’t know a lot about cars and the staff here always explains things well to me and helps me understand what’s going on. Highly recommended!

Br
Review №87

Lindsey spent at least 15 minutes and on the phone with me helping me get quotes for repairs our car needs and explaining what certain parts do and what they typically do to fix them. I dont know much about cars and she never made me feel dumb and helped explain things I didnt understand. She was extremely patient with me and helped me figure out what I needed. Fair prices and great service. Im so glad we gave them a try! We plan on being customers for a long time.

Je
Review №88

Loved their customer service. They are honest and always willing to explain so I can understand. Very flexible and reliable.

ju
Review №89

They helped in every thing from a kind greeting to professional assistance. I would recommend them. They are awesome. Also the most reasonable price

So
Review №90

The employees at Meineke were very nice and understanding! They kept me informed of what was going on so that I could feel more comfortable. They’re awesome!

Da
Review №91

Called a bunch of places around town and Meineke got me in the fastest. Fixed the vapor management valve for more than $150 less than the dealer offered to do it for. Great communicators. Big fan.

Ga
Review №92

They gave me a really good deal through Groupon where they changed oil, rotated tires, and checked general car condition for only $25.25. The staff was very kind and helpful. They dont try to trick you into spending money on repairs, which I feel like a lot of auto shops do. Awesome!

Se
Review №93

Theyve done a great job taking care of my cars. Lindsay always makes sure Im aware of what work needs to be done while making recommendations that help me save money.

Au
Review №94

Big fan of this place. Used to go to Jiffy Lube, they were too expensive. This Provo Meineke has been my go to for the last year and I’ve been super impressed every time! Cheap, fast, super friendly, and the staff aren’t abrasive at all. While waiting, I’ve seen Lindsey (the owner) interact with many customers and I’m always very impressed. UPDATE: Still coming here with 3 vehicles. Today, I brought them an older van with some problems for a quick oil change (always such a good price.) The emergency brake light on this van ALWAYS flickers on and off while driving, even if it’s disengaged. I never mentioned this issue. As I drove away after the oil change, I noticed the light was gone. The e-brake now feels smooth when engaged. These guys are amazing - they noticed a problem, fixed it, didn’t charge me, and didn’t even mention it. This shop is too good.

Fr
Review №95

Very professional, first time using! Lindsey was prompt, very clear and easy to work with. Definitely use them again.

La
Review №96

Ive only done oil changes and tire rotations here, but they have great deals on those, the staff is very friendly and nice, and the snacks are a nice perk!

Gr
Review №97

Front brakes developed pulsating. Meineke shop that did original work had since closed. Lindsey replaced required parts and honored warranty. Fast, professional. Too bad her shop is 40 miles away or I would return regularly.

Ch
Review №98

Caesar has diagnosed my car PERFECTLY, 2XS. Im very pleased with the service. I recommend them 😁

Da
Review №99

Fast & efficient.

Ja
Review №100

Great price, no hidden fees. Only thing I didn’t like was that they were a bit slower than other car repair shops. But their lower prices mad it worth while.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:395 S State St, Provo, UT 84606, United States
  • Site:https://meineke.com/locations/ut/provo-2781/
  • Phone:+1 385-482-0232
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations