Its enormous. Its convenient in that you can get EVERYTHING for any DIY/home improvement project you might have. It might be a bit too big...whether that is a positive or negative depends upon you. I havent been to any other Home Depot...but I assume they are all almost identical.
The Home Depot is always my first choice when I have any kind of home improvement project to tackle. The store is kept fairly clean, and is usually well stocked, but getting a helpful employee is sometimes hit or miss. Also, the Home Depot has jumped on the bandwagon of having mostly self service checkouts.
I came in for a pick up order and the order I received was incorrect. They were quick to help fix the problem and not only did I leave with products I needed, but due to the AWESOME customer service, Ill be shopping here much more often!
Helpful, polite, and affordable.That is the simplest way I can explain my experience with them. I will most definitely be using them again in the future.
The store is clean, well-kept and organized. The employees are helpful and professional. The prices and selection are very good.
Tired of no purchase options other than made in China. All these big hardware stores are the same. Everythings from China.
Great prices, super friendly staff, very professional honest with accurate repairs . Love these peoples
We had ordered a ramp online and had it delivered to the store. I tried the curbside service and checked in on the app well 20 minutes went by and nothing. I had to go in the store and finally got someone to bring out my order. Whats the since of offering curbside service if you dont follow up on it.
Had fast and attentive service right when I walked in! Stacie definitely seems like a great leader at the front end!
Cheers isnt the only place... Where everybody knows your name! Shop here all the time. Staff are so friendly!
Buy my Weber accessories here. Have good selection of smoking woods
Had an amazing shopping experience with my man Frankie at this HomeDepot! Extremely kind and generous. Always have a pleasant time here, super convenient and efficient!
Thank you Don and Stacy for all the help with the water heater! Krista the manager thank you as well!This store is the best! Everyone is helpful and kind, I appreciate everyone of you! For having a broken water heater and having to return one I can’t complain! Don I owe you a beer!
I needed a piece of plywood cut and the two gentlemen were very nice and helpful. And the price of wood went down alot.
My rating explains why.... I have addressed issues with management before and nothing changes, I will take Menards ten times over this.. 🙁 people just seem miserable, employees and customers...
Has everything I need for home and garden.Love the friendly and helpful people
Very helpful worker! He assisted two customers at once!! Myself and another man. I love Home Depot.
Employees very helpful in project budget when it came to remodeling bathroom and kitchen
Rather than walking all over the paint department, I asked the paint gal for what I wanted. She went right to my requested item...gave it to me...and I used self checkout. In and out five minutes flat? I love HOME DEPOT!! 🥰👍
I like going here to get things but I also like that I can bring my dog, she gets out, she likes walking around and just watches and sniffs the air as people walk by. The staff is friendly and all before petting or approaching her, as she is a nice dog but can be protective of me by her. She could just sit in one spot and watch everyone and smell the air of she could lol
Mostly always have what I need. Online pick up orders ready fast
I loved coming here to get paint, but after today I wont be coming back. Customer Service in the paint section was terrible, two people working. The older lady was helping the phone rang she answered while in the middle of “our” conversation, the younger lady just stood there. I would also like to point out I was the only one there needing assistance. Need to do better Home Depot. Im not the one that makes a scene in public but if I am not valued as a customer then I dont go back.
I will give 3stars at Home Depot they deserve to have five stars. But, the employees are so lazy to help customers you have to fish themLike fish in the bowl it looks like they run away from you when you need them.. Home Depot is one of my favorite stores
Have a few projects going on at a few different properties the experience and supplies and rental equipment and home remodeling project awesome so far
Usually fairly well stocked. Staff can be nonexistent at times, though
Went here to check out the floor tile selection and was not disappointed. Fully stocked, competitive pricing, and almost 2 full aisles to choose from. It was nice to see in person, as it was the type of purchase you cant really make online. The cashier at the checkout was very helpful and friendly.
Never had a bad experience here. I think his name is Todd. The man is everywhere and always helpful. The team of others follow his lead.
Had what I needed, but no one working the checkout lanes. Borderline deal breaker for me, especially when 3 employees were standing 20 away just hanging out. Cmon guys, this aint walmart. Step up your game. I dont work there, I dont wanna play store checker. Maybe Ill give menards another go.
Found everything I needed. The cashier we had name BECCA was supper helpful and friendly.
Easy to find everything I need. Courteous employees.
Great deals and very knowledgeable employees. Definitely worth a visit for any home improvement over other retailers
You look for help you say something and they take ok employees dont know the products they say dont know and wont look for someone to help them l have to try to get someone myself to get help and they dont know either poor customer service
Pretty much useless if you ask for help. I like Menards a lot better.
Very nice and clean, love there Garden center. So ready for summer.
We wandered looking for gas cans, finally found someone to help and they only had a few large or small. But we found everything else quickly and check out was great!
Shopped the garden center. They had a nice selection of perennial flowers
If I could give 10 stars I would. We are updating bathroom and had a list of plumbing and electrically parts/pics from my brother to pickup. Don was fantastic and helped me find all the things one myself list so much faster than I ever would have found the list
Great selection in the garden area.
Zach and Carina in the lumber department were so helpful@@ thanks soooo much
Worst Service Ive ever had.
Asked for price differences and sales associate left and began to avoid me
Very nice people attending your every need and questions
I love their selection and service but I Loathe their website. I think some sale guy runs their website not an I.T. guy. When I try to. Look deeper at.any give product it immediately kicks me over to Frequently Bought To Heather and I have to dig my way to find more info. Half the time the info I find is frivolous fluff. I want to know the exact sizes of your what ever wrench set not between this and that and oh you should buy this and that .
Never went and their closed. Not because of me.
I can appreciate all 3 major hardware stores for each of there little niches they are known for.
One of my favorite stores to go to. Customer service is wonderful and very helpful
Home depot is the place to go to for products for your home I purchased all of my tools for my yard from here and I havent had any problems with my tools the customer service is amazing yesterday I needed some shelves cut to fit my cubbard my handy man measured the size shelves I needed cut and we went to Home Depot to get them cut they fit perfectly in my cubbard so I was able to get that project done yesterday now Im going to be moving on to my next project
Gary in Home and Garden department did an excellent job sharing his product knowledge with me so i bought the right electric mower. Not only was he helpful with that, he also brought it up front for us. We love our new mower and all tge things Gary told us was true. We also bought out side lights for our house which look amazing.
Not a bad store for hardware but prices are very pricey however the employees are professional.
Im a happy customer. The staff took time to help me make the right purchase, they didnt rush me away like they were too busy doing other things, I will definitely go back when Im in need of there service.
Nice upgrades to stock and checkouts. Dont be afraid of the self serve lanes, easy breezy. Garden center is really nice and well stocked. A Tulip and Pear tree are coming home with me today.
Terrible customer service. Made my elderly mother wait outside in the 85 degree heat for 30 minutes trying to fix a problem. Entire time, employees and customers were wearing their masks wrong or not at all and the manager right in front of me wasnt enforcing the mask mandate. Filing a complaint with the Racine County Health Department tomorrow.
Love Home Depot. Reasonable prices and very good customer service.
After people enter with a mask, they remove the mask. Asked an employee who was looking at the customer with no mask and Did nothing! She turned to another employee and they both walked away. Seems like all the signs are for decorating.
The employees are very unorganized. It was a nightmare with any large purchases made during preparing a house for sale. We NEVER had any problems with Menards. Customer service at Home Depot needs a lot of work.Except for Tyler at the customer service desk. He was ALWAYS kind and smiled no matter what I had going on.One time an employee next to him sighed as she was trying to take care of a customer and announced very loud that she was going on break after THIS one. I felt bad for the customer but also was in very similar situations many times with them before.
The fellow in lumber was most helpful getting wood cut to my specifications.
It was good found what I needed
Anything you need they have. Much friendlier than menards. Price is a little higher but the products are better quality also.
Very helpful! Do not frequent this store and when we asked for help those who couldnt help us called for someone. Ended up with Dom helping us through our entire shopping experience!! Very helpful and were very grateful to have his assistance!! Thank you Dom!! (Doorknobs and pvc moldings!)
Went two different times on 11/28/20 and excellent help from Dennis in the electrical department. He was warm and friendly, he made my day better!
All Refrigerators on floor out of stock. No one will even wait on you. The lady one phone. Just says oh we do not have those. Left got a great deal somewhere else.
I really like the quality of plants Home Depot carries.
One of the most friendly HDs Ive been to. Well stocked and super easy returns
Ive barely been in Home depot but I noticed they have some stuff that lowes and menards dont, so Ive been keeping them in mind when I cant find something. Also, you can rent some pretty serious equipment. I really liked their app and curbside pickup.
Great prices on tool boxs
They seem to have kept a nice group of folks who have worked here for a few years. I like the big box concept with that kind of small town feel.
It has a good selection of items.
I love The Home Depot. They have tools or equipment I can rent (recently a log splitter and a jack hammer, to drills and sanders to buy. Quality Rigid and Milwaukee products. Thanks HD.
Im here often lately with fixing my house and my friends house while Im off work.
They never seem to have what Im looking for. Also disappointed that there were only self checkouts. I doubt Ill return.
Had a return and made a purchase. Easy in easy out. Staff was professional and courteous. A gentleman in plumbing was very helpful and answered a few questions, pointing me in the right direction. Great visit.
Home Depot always has good selection of what I need. I ordered a deck box online, for in store pick up, and it was available very quickly. I also ordered a Coleman portable tabletop grill and it shipped to me 10 days earlier than predicted! Yay!
A builders dream come true. Very helpful and friendly.
I have to say Frankie was the nicest most helpful person I have ever ran into at Home Depot. Thank you very much for all the help and great customer service.
Excellent customer service and friendly employees throughout the store . Its my home away from home on the weekends when Im doing all my home upgrade projects
Courteous staff.
Had to truck outta my way looking to obtain a product my 2 Local Improvement Stores just didnt stock. Arrived not long after the store opened, rather nice and quiet with a handful of customers. Had a vague idea where I needed to wander and once at the isle i quickly found everything i needed. Staff was friendly when I enquired about a specific quality product to apply one part of my purchased items. Dont normally go this far out of my way but the store is rather nice as well as Dog friendly. Their Garden Center had an outstanding variety of everything as well. I may have to keep my mind open to seldom change more often, great day out and enjoyable little ride and a happy successfull shopping experience.
Mash optional. Very busy today(sunday).!
This store has everything you need at great prices.The people. are knowledgeable and very helpful..
Part of the menards exodus, been loving home depot
I love going to the Home Depot they have everything and the staff is always very professional. However, on my last visit I was looking for a gas regulator for my grill, and when I asked this lady in one of the aisles for help to find what I was looking for, she was rude and dismissive. I will continue to shop there I dont think one bad employee that probably was having a bad day reflects the spirit of the whole company
There very helpful
Got help from a female employee in the paint department about my concrete sealing project. Was told which product to use and which roller. My project turned out great! Thanks gmdor the guidance!
No problems! Melissa at the pro desk has helped me and are company for 2 years now .Shes customer and contractor focused and allways a great and pleasant experience.. William Paddack...Clayhartleybuilders@gmail.com
Received help in two departments from Lois and especially Tina outstanding thank you
Clerks took time to deal with a problem! Not always done these days
Its home depot.. if you scene on you pretty much scene them all.
I found What I was looking. Great help from Emma
I like Menards better. More of what I need.
Always a great place for building needs an great service
Great costumer service
I came here to purchase a few hundred bucks worth of paint and was carded for ID in which I responded this is my 3rd time here today and to type in my birthday because I left my Id at home. 1hr 35mins away... then I had to travel 30mins to the next store... just lost my companys account and business! Menards is where were shopping at from now on !
Pretty much youre large hardware, plumbing and garden store that sells appliances, one thing they have here that others dont they will cut wood for you to size the first cut is free