If you want anything printed other than an 8 x 10… stay away. The staff never knows what they’re doing. I’ve come multiple times, and each time the person “helping” me has no idea how to print. How do you get hired at OFFICE DEPOT, but you have no idea how to change the size of a file. Who tf is training these people? Why are they being hired with no proper training?
The printing service team is fantastic.I came in and Dylan provided very accurate, efficient, and professional service. I come in here at relatively frequent intervals for school work printing and Im happy every time I come in.
Jessie is an excellent worker...she was very professional, friendly, courteous and knowledgeable.I wish she was available to do all my copy/print services.
Caution Buyers! I ordered toner off of Office Depots website on March 8, 2021 and requested same day delivery, the website stated my toner would be here same day between 6pm - 9pm. I checked my online order and the delivery date was for March 18th, 2021. I immediately called to cancel the order & was told, I could not cancel it. Thats okay Office Depot, I just call my bank and cancel the charge. You kinda suck at delivery and your website does too!
I placed my order online and completely forgot to request my 100 copies get cut in half! By the time I realized this, the order already showed as shipped ...in a panic (because I was not looking forward to hand cutting 100 copies) I called the Racine store (3260) and spoke with one of their associates Joe. He was very pleasant and went up to their dock to see if my order had left yet. He was able to find it in time before they left and kindly took it out of packaging to cut and then repackaged it to ship. He could have easily just said it left already, but he went the extra mile to check and made my day! Thank you Joe and the wonderful staff at Office Depot!
General manager went out of his way to find an item for me, even finding me in the parking lot to let me know he had located it. Highly recommend this store
Was shipping off some Christmas gifts there though usps. Joseph went beyond his way to help and package the items. Good customer service.
I called on the phone and talked to Joseph in Racine. He was super friendly, professional, and helpful. Best experience I’ve had in a while! Thank you Joseph!
Great, friendly and fast service. Thank you Lisandra!
Service here is exceptional! The print manager Mr Williams is the best! He is always willing to go the extra mile while upholding the highest level of professionalism. The store is clean and well organized. I highly recommend this store, as I rarely give 5 stars!!
No one seems to know what they are doing there. I bought a computer and had them install the software, I was told that the install would be done with in 24 hours, well 27 hours later its still not done. I should of known that this was going to be a hassle when it took 3 people to check me out at the register. These employees have no clue what they are doing, your best to go somewhere else. Its not like they are busy I walked in and 4 employees are just standing around looking at the walls.
Office Depot had copy paper on sale. I went to go get some and they were sold out. Lisandro #900520 was helping me and she told me they were sold out, but she would make sure I got mine. She took my order and it was shipped to my house. I didn’t even have to return to pick them up. Thank you, Lisandro!
Excellent Service. I need several things copied and reduced in size. Taken care of right away and the job was done properly. I also needed several cheap USB flash drives and another person showed me where they are.
I tried to create some company business cards myself as a starter with a new company. Danny was able to to recreate my card better than the companys format. Flyers, Posters, or business cards ask for Danny the Expert.
Office Depot truly had one of the most invigorating atmospheres that I have experienced in an office supplies store. Previous stores have been lackluster with their printer selections, and their lack of quality reams was completely inadequate. But, let me expand on the staff here. Tom, one of the most motivated employees that I experienced in this store truly wanted to make sure that my Office Max experience was up to par. He made sure that from the moment that I walked in the door I felt valued as a Staples customer. I really wish that this customer service could have been consistent throughout my Kohls Department store experience. From the point that I met the customer service department, I was truly treated like a second class citizen.
Probably one of the best experiences I have ever had an office supplies store. Came in with a defective printer, and Tom swapped it out without a question! Best store to mosey around and shop for all your office related needs.
Clean store, good customer service: employees greet you, and ask if you need help finding anything. If you say no, they actually back off, and let you do your thing. Theyll check back every so often, but not so often as to become annoying.
I had some printing done. They got to it right away. The price was fair. I was satisfied
I purchased a home office chair from this location, seemed like a vary nice chair for the price, however the material that it is made from is cracking and breaking down. I notified corporate customer service of the situation and said someone would get back to me regarding this situation. No One did!
I typically enjoy shopping at Office Depot, but at this location, I had the pleasure of working with a very rude associate. In addition to acting bothered by my need to check-out, he informed me that I would not be able to use my store coupon due to a current in-store promotion on the items I was purchasing - I could only use 1 or the other. After ringing me up, contrary to what I was originally told, my coupon would have saved me more $ than the in-store sale- so I asked him to apply my coupon instead. He reluctantly agreed, and lo and behold, the computer actually applied both the promotion and my coupon. When I asked how this could be, after he insisted it was impossible, he said that their corporate policy may have recently changed. He then went on to say, without me requesting to speak with management, that it would be incredibly inconvenient to have a store manager come and explain it to me. Unbelievable...
Tom the manager really helped me out when I had a damaged desk that I purchased from another store. He was able to get me the replacement part I needed with zero hassle. I would definitely recommend this location
Was rudely treated by sales associate Adam he stated, I have had a long day and the last thing I need is to be yelled at! I asked why I was being charged over $5.00 to fax one page when it clearly states $1.49 on the counter? After that I told him I wanted a manager and he stormed off. Manager Josh came over and asked what was wrong? Told him what happened and asked for the corporate number because I have never been treated so rudely in a store. He tells me that corporate will just send it to them, I left and found the information myself on Google. Sent corporate an email will see what happens.
The employees seamed more interested in each other and not as much the customer.
Awful experience.. being from another city, it was the first time I had gone to a home depot. Being a couponer, Ive heard great things about the store. I went in to the store, went down 2 isles searching for items to repair my store when I began to notice that i was being followed down every isle by an employee. He did not once ask if I needed help, he just continued to trail my every step. I felt very uncomfortable, so i asked if there was an issue or had I done something wrong or unusual. The man replied no and walked away. About 2 mins later, he came back down the isle and stayed a small distance away. At this point I became offended and asked to speak with a manager. The young man brings me to the front desk to speak a man who gives me a dumb stare down and responds with an okay to my complaint of being followed. I go to the check out and tell the cashier of my awful experience when she informs me that the man I spoke with was in fact just the front desk help and not at all any sort of supervisor or manager of the store. Now, im furious. I ask for a manager, and explain very calmly and in depth my horrible experience, to which he just says well, I can help you find what your looking for. This has been the experience of a lifetime. Ive never been treated with such poor customer service and disrespect. Im in complete shock.
Overall nice, but the manager seemed bothered when I asked for help finding something.
Awesome Very Fast Service 👍🏽😉
Great service. Staff very helpful.
Love there clearance sections inks alittle expensive I go to target for mine
Helpful n good price
Good food. Great fries.
Very helpful printing out my resumes
Good layout. Kind of high prices.
Hilariously one of the workers knew my friend better than he knew himself when he asked for notebook brought up from the back, and the guy brought both the black one and pink one up -- my friend practically screamed PINK and I laughed so hard.
Good store and great service
Lots if people working and no one asked if I needed help.
Small,but a good selection.
Organized to make you shop the aisle and buy non pressing.itemsAlso limited selection of items need to shop online and.ask for unique items
Two associates walked past me as I waited in line in a department that was not labeled. One of the associates who just stared at me finally told me I was in the wrong section. My experience was horribly unprofessional and I will NOT be returning to this location.
Friendly and fast service.
Helpful with finding what I needed for my project with out being pushy.
Great customer service.
Good place, nice staff.
Very helpful staff
Very helpful employee
Turn your phone off before going in!!!
Everything you need for office or home or both.
Great warranty program!!
Bad customer service, Not recommended 👎👎👎👎👎👎👎👎👎👎
Customer service was pretty rude
Great service
Good service
Great
Had what I was looking for
Highly expensive
It an Office Depot.
Good place but I didnt find what I was looking for