Great service, sales staff very knowledgeable.
Friendly local hardware store that has most everything you need. Like doing business there instead of the big chain stores. Great folks to help you out.
Store personnel assisted with my entire purchase; I know, I needed the help! Extremely Friendly! Love shopping here, they know what I need and where to find it!
Love my home town hardware store very helpful always figure out just what I need to do the job !
Needed 4 keys made. They all worked.
Always friendly and helpful!
Had all the plumbing supplies that I needed for my job great service
Absolutely appreciate the people and location of True Value of Radcliff, knowledgeable service plus convenience.
Awesome service and knowledgeable staff!When I came in they were busy but someone helped me find what I needed right away!
Very helpful employees and they always have everything we need.
Friendly staff. Very helpful. If they dont have what you need, they will direct you to the place you can get it
Staff always knowledgeable, quick to ask about your project. In fact I dont think you can get in and out of the store without them knowing what your project is. Good prices and if you dont have time to shop its the perfect hometown hardware store.
Great down home folks. I try to do all of my small engine business there. Great selection of hardware as well
Seems like everytime 8 go needing something they never have it
Shop local!! Great place and service.
They are a hidden treasure in Radcliff excellent customer service ♥️ They have anything you need
I went in for 1 item and from a picture off my phone, was given exactly what I needed in under 30 seconds. Even explained what I needed to do to make the glass door secured from these strong winds.Upon checkout I found gifts for my 2 grandkids, brother, sis, best friend and secret Santa that are so unique I know they will be truly enjoyed!There is so much knowledge they have about all kinds of projects and the people there enjoy helping you and love to hear your details to give you the best product at a great price in quick time. Time is precious to me and I dont want to spend a hour or 4 looking for 1 item. Love this place!
The one hardware store I can go in and ask a question and there employees have the answer
Shopping for weed eater trim
I was ok with the astronomically high prices here. I would make an occasional joke about financing but the last time I went in I was treated pretty rudely. I understand it was 20 min before closing (I know that because it was angrily mentioned as I walked by). I went ahead and grabbed the things I needed (two furniture casters and two nuts) and went to the register. When I heard my total I was beside myself. 20 and some change. I made my little joke about taking out a loan and was told if I didnt like the price I could go somewhere else. I took that as a joke at first but the more I thought about it the more I thought that this was no way to talk to your customers as I am also in the business of customer service. Now mind you, Im just a tattoo artist but I see and talk to hundreds of people in a week and sometimes I get irritated but I never talk to my customers about going elsewhere joking or not. Needless to say in the future I will take my business elsewhere like to Walmart where those furniture casters are 2 dollars a piece.
Clerk was very knowledgeable very pleasant and so helpful. Was very pleased. They are my store for all needs. Lowes is not helpful and unknowable.
Friendly, knowledgeable, experienced staff.
Staff was knowledgeable and super friendly. They were old guys who knew their stuff. Not kids from the box store that says this is not my department great service!
They are so helpful and friendly. Everyone is always in such a good, happy mood. That is so important, especially when you go places now and everyone has a scowl on their face. Its different here.
Always has been a helpful staff and were able to answer my questions. I feel their prices are fair as well.
Friendly helpful service. Great place for some of those items that you might not find elsewhere. They were the only ones in the area that had a key model in stock to make a copy.
The staff is super friendly and helpful. They are honest and truly do their best to help without pressuring you to buy things you really dont need to make a buck. I walked in looking for a spark plug and an air filter and because of their help was out in 5 minutes! All my hardware business will be done through them from this point on!
Not bad but it seems like they think youre going to STEAL something. They watch you like a hawk!
They are always so very helpful always and quality is very good it is always my first place to go and everything I take home I am proud of the quality Amen*
I love this place. Very nice and friendly people. Keep up the good work.
Very friendly staff. Eager to help. Many t imes out of the item Im there for.
Great service and very helpful employees. Everything you need in one stop. The only downside is they close at 4:55pm which sucks if you have a normal job from 9-5.
I love True Value. The staff is friendly and knowledgeable.
Fantastic customer service and outstanding staff with smiles galore
Extremely polite and helpful. They always have hard to find hardware for automotive applications.
1/2 ID galvanized steel bushing. 2 minutes. Best hardware store around. Friendly staff, too.
Great place, the people are so nice and helpful.
Found what I needed. Friendly and helpful.
Great place to shop very friendly people
Went in and had fast and friendly service. Great place to go to
Very helpful service people, only store around with decent selection of chrome hardware bolts, spacers, nuts and more for street rods. cheaper than online prices. Spent upwards of $2,000 slowly changing out stainless hardware 2 stars due to a rude manager there telling me not to buy different sizes and return the ones that dont fit. Restoring old cars can be a pain and two years of going here i guess he got feed up. Coxs in Brandenburg carries the same chrome now. No more Radcliff true value for me. You will have a good experance with customer service just not managment. I think his name was Bob or Rob threw the bolts away i brought back making a big seen and said to give me the money for my trash. I told him keep my money because that was the last he would see.
Very experienced and helpfull staff throughout store
Excellent customer service, fair prices, knowledgeable staff and fast reliable repair service. Thanks Devon and crew.
Closed at 4pm on a Saturday with all the lights in and a shop full of workers.
Shopped here in the past and still do business with them. Always was treated with curtisy and they were always pointing out where I could go if I couldnt find what I was looking for.
People working their very helpful
I will always bring my business to True Value. They are friendly, nologable and go beyond for each time I visit.
Great local business
Great service
They always give a good treatment, very friendly and help you according to your need. I recommend it.
Suitable and courteous service