DO NOT USE LKQ! BRIAN CLAUSON WAS RUDE AND VERY UNPROFESSIONAL.It all started on Aug. 11. When I called to find a rear bumper for my vehicle, Brian said sure, we can get one shipped, it’ll be here Monday. Well, the bumper didn’t arrive until Tuesday. When we brought the bumper home, it was the wrong bumper. Brian said it was inventoried incorrectly. Brian said he had another bumper, it would arrive Monday again. Also, instead of being a used bumper like the first one, this bumper was new, and would cost $150 more. This bumper didn’t arrive until Wednesday. When my husband brought it home, we realized it was only the chrome outside of the bumper, not the entire bumper assembly that had been promised. When I called Brian, his attitude was unprofessional. He actually said “I don’t know anything about these parts. I work with a computer all day.” When I complained about his customer service, he basically said, “We are a corporation, we don’t care about you.” LKQ was supposed to credit my credit card for the amounts I was charged, when they didn’t, I had to call my credit card company to cancel the charges. Do not do business with this entity! They are a corporation and they don’t care about you! Brian verified this!

Careful when using this big corporation, they will promise you one price over the phone and then charge your card much more. When I calle the sales guy MATT SMITH, to correct the credit card charge and refund the overcharged amount, he laughed and said, you should have been paying attention and hung up on me. My quote was saved in the computer so it should have been honored. Ill take my future business else where. The smaller business work harder for your money anyway

They just west your time they say something on the phone when you come here they tell you totally different

Parts were alot less than other places I checked. The ones that had to be shipped in came on time and I received great service. The guy who helped me even walked my parts outside and put them in my car for me. I will be there from now on...

Not worth doing business the quotes you get are useless theyll charge you for what the asking price is. Johnney spivey rude as hell yawning over the phone kept me on hold for awhile. Rude customer service as well as delivery guys Definitely not worth it

I asked for inner fender liner in the front for my infinity m 56 the gave me for the rear liner and when I went to return them and they wont accept it I even tried to talk to the manager!!!

Limited exposure, mind you, but they were dicks on the phone.

Awesome!