Worst customer service EVER. Needed inspection stickers put back on after windshield replacement, took a week and half to book first appt., Then I had to reschedule due to contracting covid and they made me wait ANOTHER 2 weeks for the next appt. You get 5 days to put your stickers back on legally and they didnt care one bit about trying to accommodate the time frame. I called another shop and they put them back on same day. Never going back there.
Took my car here for an inspection. Staff is friendly and they were pretty quick too! Only 4 stars because they quoted $900 for repairs that I could have had done elsewhere for $600, but ultimately did at home for less than $300. However, inspection/emissions pricing was very reasonable.
$100 oil change... seriously. Greasy mechanics. Not recommended. Unsavory. Not trustworthy. Rude. Diminutive. Dishonest.
Exeter Automotive is a great place to get your car fixed. I had my car towed in and drove it home the next day😁 The service technician explained every thing my car needed and what they did for me. Very courteous and professional.
This place rips woman off. I went in for an inspection. When being inspected they found my top radiator hose was swollen and needed replacement. They said $150.00. I replaced the hose myself along time ago. I took a look at it and told them no way 150. Ill do it myself. I went to auto zone pd 9 bucks and it took 5 minutes to put in. They also said they needed my car there most of the day. I was annoyed for sure.
Honest, reliable repair shop! We have been taking our vehicles there for years! They get our services needed done in a timely matter and I wouldnt trust taking our vehicles anywhere else!
I have been looking for a reliable shop for my cars for a couple of years. Gave Exeter Automotive a try simply because they are so close to my home that I just moved into. Was impressed from the moment I made the appointment all the way to the end. The facility is neat and clean. The staff is friendly and knowledgeable. Most importantly, they are fair, honest, and have the customers best interest in mind. This is the only place I will take my vehicles from now on.
Great service. Never had a problem with oil change or carwash. And they have discounts at certain times of day.
I always take my car here. They are great. Love them.
They will give you an estimate and it is right on
Exeter Automotive inspected and serviced our cars, a Chrysler 300M and a Mercury Marquis. They are competent and thorough. They make and keep appointments. The shop is very clean and well equipped. I needed some small replacement parts for the Chrysler (now 14 years old) which they located and installed. I recommend them.
They did an $1,100.00 break job on a 17 year old beater station wagon with 124,000 miles with out first informing me of the price. When I picked it up they then informed me that the car would not pass inspection because the state is going back to including body work as part of the state inspection. Well, an estimate on the body work now needed was $1,500.00!! So, to pass inspection I will have had to spend $2,600.00 on a now 18YO beater car which, had I know about the body work thing before deciding to go ahead with the break work, i most likely would have junked the beast. I returned to discuss this with them. The mechanic came out to the parking lot and apologized for the oversight, but it was too late by then.
Love these guys. Just moved to the area in October and chose them because of their online reviews.We have 4 vehicles and I have had service performed on all of them. They are fair, prompt, polite and do top shelf work while keeping our budget in mind. Tires were right in line with the super discount tire shops and the service was better.Not a single complaint. I recommend them very highly for anything you need.
Trust, confidence and friendly customer service is why I continue to take my cars to Exeter Automotive even after moving 10 miles away last year. There are dozens of car repair businesses closer, but with EA l am confident that my car will be safe and reliable when I turn the key. I also trust that the price will be fair for the work done, with no padding. Finally, Ross & Dave accommodate my travel by servicing my car promptly at the appointment time, keeping my wait time to only what is necessary. Thats good customer service.
Poor customer service & communication sucks. After being a loyal customer since the beginning, will no longer be using this shop. And shame on you for thinking this is a big joke when we tried to address the issues (on more than one occasion). We are a 5 vehicle household and so happy to make a change.
Quick, reliable serviceI went here on the recommendation from the owner of a local auto parts store. Id had the car worked on elsewhere (with questionable, very expensive results) and was contemplating doing some of my own work. I went to Exeter and they took care of me! On time, on budget. Theyre all friendly and helpful. Their waiting area is small but clean and well kept. I could likely get an oil change/tire rotation for a little cheaper at a chain store, but I like to support local business and these guys are great!
Always professional
Quick Service, Friendly, Helpful, and Fair Pricing.My drivers side window fell down and never came back up. I called other places, none would help that same day. They were too busy, couldnt fit me in etc. I called Exeter Auto, dropped the car off, diagnosed it, got parts and fixed all the same day. Yet they were very busy... they fit me in. So awesome. Thanks again!
I went here with power steering issues. They quoted me $550 to change out a power steering line with a second line that may also need replacing. This seemed extremely high so I asked them to not do the work. When I went to pick up the car they charged me $61 for diagnosing the issue. The guy who took my money was extremely rude like he was personally offended that I thought their price was outrageous. I took my vehicle to another mechanic who fixed the problem for $169. Not sure why they were trying to gouge me but BECAREFUL with these crooks.
Dave runs an excellent garage with the best customer service in Berks county. Prices are more than fair. The only place I take my car to when I dont do the work myself.
Ive been looking for a reliable and honest garage for years. This is the best, bar none.
Took my 2003 Corvette ZO6 there to have it tuned. I am very satisfied with the results, runs like a ZO6 should.
Great customer service, very competent in solving problems in a timing manner!
Great, friendly service at reasonable prices.
Trustworthy and honest, been a customer for years and they are straight forward and reliable. Have gone above and beyond on multiple occasions
Wont install parts you order yourself...
Professional workmanship and trustworthy.