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Nene Towing & Auto Repair
36 Neversink St, Reading, PA 19602, United States
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Nene Towing & Auto Repair
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Aa
Review №1

Great service! The driver showed up within minutes of me calling off the side of 422. I highly recommend this company they are quick to act, very professional and have competitive pricing.

Ma
Review №2

Highly recommend! Called to change a flat and came right away. Fast and professional service.

Au
Review №3

These guys are incredible. I dont normally leave reviews but this guy earned it. Super nice guy very personable and professional! He had to deal with so much nonsense and still gave me a good price.He got hassled by security at my job when he came to pick up my car, we went through heavy traffic and an accident, and to top it all off pulled a slick maneuver backing my car and the tow truck into my driveway thats a pretty sharp turn. Great guy! Definitely gonna be my go to tow guy. Never knew I needed one but I got one nowGood stuff brother 💯

Mi
Review №4

Great service. Fun to work with. We enjoy using Nene.

ma
Review №5

I called and told them I was in the highway, the girl immediately said they had no tow at that time. I dont know if that was because I was at the highway and they didnt want to go, but if there were no available tows, why did she answer the call

Ke
Review №6

Ive used this business a lot and can say there the best there is in Reading! They are always on time and dispatch is kind and so are the towing guys, prices are very reasonable and not to high unlike some other towing companies that over charge me! Will definitely keep using Nene Towing!

Ro
Review №7

Appreciate u coming fast to help me get into my car. Very professional and I’ll definitely recommend him to anyone that needs assistance. He was quick and helpful

fa
Review №8

This place is not even worth calling, they tried to charge me 175 to take my truck 3 blocks away but MATOS towing only charged me 73 dollars, I only use Matos for towing any other company in reading is garbage.

Ja
Review №9

Amazing people, fast and make sure you’re taken care of. Highly recommend these guys if you run into vehicle trouble.

Go
Review №10

Speedy service with care. I would recommend these guys 100% to anyone

Ty
Review №11

Nenes Towing open 24 very they was definitely there for me when I need

Je
Review №12

Worst costumer service ever I call to ask a question and the guy answer very rude 😡😡

St
Review №13

Showed up within decent time, were polite and did the service needed just fine,But questionable business practices... Young guy who showed up in the truck seemed to know nothing about the business side of the jobWe wanted it towed less than 2 miles, he called his boss about price and was smirking like he knew the price was ridiculous at $295Told him no way and he walked off and came back for me to talk to his boss who was being reffered to as she, but Im now talking to a man. Said 175$ and write a good review or Ill get in trouble with my father...Wrote a good review now Im editing it...Wanted cash and no paper work was ever doneGood service, nice polite kid with little knowledge of the business and shady business practices

Ma
Review №14

I highly recommend Nene Towing fast and reliable my car got towed today and it totally was my fault I ignored the signs that were posted all throughout the private lot I called the police because I thought my car was stolen but I was informed that my car was reported that Nene Towing had removed my car from the lot they gave me the number I called them the secretary explained to me thoroughly why they towed it I was upset but again I understood because I was in the wrong she told me what I needed to do to pick my car up she sent me the location I paid got a receipt gave them proof that it was my car and the gentleman drove my car out the lot.... Very professional fast and reliable.....

Co
Review №15

Very nice came quickly when I locked my keys in car with my two dogs! Good price and came quickly. Thank you

Ni
Review №16

Very professional and I did not have to wait long at all!! Definitely recommend

Sw
Review №17

They started towing my car with my engine still running,I stopped for a minute outside my apartment had my engine running because I had to drop off something I came out and they were towing my car with the engine running and charged me ontop of everything.

Ca
Review №18

Called today for a tow fast dependable and reasonable pricing, highly recommend thank you guys

Ch
Review №19

I have used Nene Towing previously and always thought they were great but I have to say this time around I am severely disappointed in them. They towed my Jeep, which was my fault, no problem, I admit that but Im in the middle of places, staying at a friends and all of my stuff is in my Jeep, including my money, blankets, my clothes and everything that I need and they would not let me in the Jeep. They would not let me in the yard. Im going to have to sleep on the street, all night and with shorts on and its cold out, until they open the next morning. They said I had until 11 to come and get some stuff out if the jeep or to get my Jeep and when I got there, around 10:45, the lady on the phone said they went on a tow that was really far away and they wouldnt be back for a long time, but no specifics. It just sounded like a complete lie so they could keep the jeep over night and charge me another ten dollars. I said I would wait until they came back, that I need at least my money so i can get a hotel room. No can do, theyre not allowed to take anything out of the Jeep and youre not allowed in the yard. They didnt give a care at all that I had to sleep on the street.So as a follow-up to this experience the next day I went back to get my Jeep and they informed me that the jeep was not located on neversink Street that it was somewhere else. I was walking so I asked them okay well let me know where its at and Ill meet you there. They refuse to give me the address they refuse to give me a street, so basically I asked her what direction? Oh North they told me. So as Im walking North they called me and told me to meet them at Turkey Hill at 5th and spring streets in Reading. I said okay thats a little weird but okay. I get to the turkey hill and I call them and they said okay well were on our way and Im like, well do you want to tell me where Im going here and they would not tell me. They made me wait at Turkey Hill for 15 minutes so they came from their other location and once they were at the second location then they told me the address but they told me 1526 North 5th Street highway. that ended up being right between the car wash and a car dealership. Theres nothing there but a strip of woods. I was very confused. So I called them and they said oh no its on 6th Street down over the hill. I am 100% sure she said 5th Street highway. Theres a big difference between 5th Street highway and 6th Street; theres no highway on 6th street. so I have to walk all the way around the block to get down there because theres no way to cut through there, all the while shes calling me and asking me how much longer till I get there. And when I got there they were nice. Im not going to say they were rude or anything like that but I think they were playing a game with me. For whatever reason I dont know but it was ridiculous. I dont think anybody should use their towing service. And I actually looked at the lot where I got towed from and they claim to have an agreement with the church that they tow from that lot. There is a sign there that says that the police will ticket anyone parking there but there are no signs about a tow. I will be talking to the church about this and I probably will file a civil suit, not only for the needless tow but also for the lack of consideration that forced me to sleep on the street for a night. They had no concern about my health or well-being at all. This is not the kind of business I will ever take my money to. And I hope you wont either.

Fr
Review №20

Unlocked my car but did not tell me before hand that all they accept is CASH! They dont accept checks or venmo! They do not say this on the website or on the phone when I called or I never would have had them come out! Lesson learned!

Au
Review №21

My car was towed from a parking lot . I am a visiting nurse seeing a patient in need and they charged me $110 to get my car back . Then insisted on taking a picture of my license and registration after I paid before they would let me leave. Shady practice for sure! Verging on extortion!!The only positive I will say is Juan did allow me see Him delete the photo he took, delete the deleted and delete picture from the text .

Ke
Review №22

Doesn’t care about customer, charged me extra $75 for delivery address change within few miles. Had a bad experience with them and I won’t recommend.

Lo
Review №23

Good service 👍 affordable price Good customer service

Am
Review №24

Nene. Has a strong work ethic and always personally answers his phone you know the professionals that he is sending out to take care of your car has been in the business for years I think him and the work that he does here in the city by not letting abandon cars become eyesores it means a lot to have someone around that you can trust quality service.Thankful for the free 🐈 Cat he was a beautiful gift and I hope who ever has him takes good care of my lil’dirtballDon’t call the 🚓 😂

Jo
Review №25

Quick service! - came out to tow my truck in a matter of 10 minutes

Za
Review №26

Nene was very fast to respond and get my vehicle towed as soon as possible. They were very professional and were cheaper than any of the other towing services. Would definitely recommend and use them again.

Vi
Review №27

Came out within minutes . Great price, nice guys !

Co
Review №28

Very nice, fast and professional service. Would recommend business with them.

Ma
Review №29

Great service! Very professional & answers the phone quickly and gives a fair price. 10/10 would recommend to anyone in the area of Reading!

Di
Review №30

They answered the phone immediately and did not hesitate to come out right away despite the weather. I appreciate the service.

vi
Review №31

Very quick response. They jump started my truck and gave very fair price. Highly recommend. The best service in Reading.

Ru
Review №32

Its scary enough to wake up and find your car has been towed when your told you can park there. Nene and Charlie made it so much easier. They took good care of us. Thanks guys.

El
Review №33

I called several different towing companies to compare prices. They were by far had the best price. Not only did they have beatable prices, they were friendly and educated me on which was the best way to toll my vehicle. I felt that they cared about my need and I wasnt taken advantage. Definitely will use them again and recommend them to anyone.

ma
Review №34

Bad terrible they over charge and the secretary is extra rude. They are bad bad bad

ma
Review №35

Im absolutely glad that this was the first towing company i called, they are very professional answered all my questions accordingly.i am very satisfied.

Jo
Review №36

They came quickly with no problems and gave me a discount, How can I not speak the truth.

Ch
Review №37

Very nice people, fast service. I loved how they worked with me and the price is the best around that I have found. I highly recommend this company for your towing needs!

Pe
Review №38

Nenes was very quick to respond when we needed our truck towed to a storage lot. Antonio, the driver, was friendly and professional. Highly recommended to anyone needing towing services!!

Ch
Review №39

WORST CUSTOMER SERVICE EVER!!! I desperately needed help and was willing to pay well and they HUNG UP ON ME!!! If you need a tow dont even bother with this company call Weavers

Go
Review №40

There guys are awesome, really got me out of a jam when I was stuck and had no other hope, they carefully towed my luxury car without damaging anything which was was happy about, 5 stars

Ja
Review №41

These Guys Saved Me Today! They Were Fast, Professional, And Great Customer Service! Would Recommend To Anyone!

Ro
Review №42

Great job ! I was in a spot and needed my car towed and they came right out for me ! Nice and friendly service! Great price also !

No
Review №43

This towing company is amazing. Very respectful and professional. I wouldn’t deal with any other company. They did me and my vehicle justice. I appreciate them. Best in READING PA.

Xa
Review №44

They seem very good at what they do for business.Better prices than other towing shops ...

A
Review №45

Came out after midnight. Awsome service. Highly recommend, made my experience much less stressful.

Li
Review №46

4 lugnuts out of 5 broke off and left our family stranded. Nene himself came in his personal vehicle to take us to a safe place to wait for pick up while the Tow truck took care of our car. Thank you! Best Service Ever!

Me
Review №47

Never picked up my truck. FOUND ANOTHER COMPANY. MATOS TOWING. TRY THEM PROFESSIONALS.

Br
Review №48

This is a good guy to call when you need a tow. Honest and fair and willing to work with you. He didnt keep me waiting around and was easy to work with. Would call him again if I ran into problems

Ti
Review №49

Amazing, friendly, fast and patient service! My car was diagnosed unsafe to drive by the dealership after getting work done, leaving me in a bind to find a last-minute tow service. Nene arrived and waited to receive my car from the dealer then transported it to my local mechanic (out of their way), and also was friendly and brought a welcome smile to my face after a frustrating day. So glad I found Nene Towing. Highly recommend! I would use them again and again! Ten-star service for an affordable price.

Jo
Review №50

The only company who answered their phones! We were stuck in a parking lot a few hours before leaving to go out of state. They were extremely nice, quick, and helpful! They will be out go-to if we ever need towing again.

Er
Review №51

Charlie the owner was outstanding, prompt, fast and courteous. He even allowed me to work with him to come up with a fair price. On the hottest day of the year they came through. Nene towing comes with a high recommendation. Thanks a million.

Ma
Review №52

Excellent job and very professional. Carlos and his team will work as hard as they can to get you into a better place. Very low prices and very good worker. They got to me in a timely manner and worked tirelessly to get my truck out of the ditch. They are definitely the people I’m calling if I need to recommend someone. If you need someone who’s going to give you a good price and great service, Nene towing is your best bet. Good guys.

Bi
Review №53

Professional respectful and very attentive to details

Bi
Review №54

Best towing service around. Came immediately, no hassle and very professional!

Mi
Review №55

Awesome people help me out a great deal I gave them five stars

Ed
Review №56

Amazing job, time efficient. Kept Communication up to date and have no issues. The price was very good and they are flexible with payment such as over the phone. Will definitely use again and recommend to everyone in the area ! The driver had creative ideas and owner/manager were very direct and active. Great job guys!

Fi
Review №57

I ended up popping a flat on my way to work and shredding my tire, these guys answered the phone quickly, they were kind and they knew what they were doing. Cant thank em enough!

Jo
Review №58

I don’t know about anybody else who had to deal with towel company but this one is definitely the best one I have ever come across professional, on time, and my favor part they have the best prices in the Area. Will be saving their number for a raining day for a fact!!!

Ca
Review №59

Available on a holiday, definitely a life saver, great quotes highly recommend over anyone in Reading. If you need help hit them up they wont give you a bad offer.👍👍👍

Se
Review №60

Quick, fast, and efficient, came out to assist me in a thunderstorm, when all the other towing companies kept me on hold, Charlie came right within 15mins and made it happen! Thanks guys!!

Ch
Review №61

Great service!

Ta
Review №62

Fast service, reliable, and was able to do for a reasonable price. I definitely recommend this place for anyone who needs help fast. You know who to call NENE TOWING & AUTO REPAIR!

Re
Review №63

I’ve been a logistic Broker in the transport industry for over 10 years. This was my first time working with Nene Towing, extremely professional, very prompt service, Nene sent a truck out immediately following our phone conversation. It was a pleasure doing business with him, I would use this company for all my future local clients. Highly recommended! Thank you for a smooth process.

Pa
Review №64

Thank you so much, highly recommend. They came to tow me but discovered that a stone was stuck in my shift gears and solved my problems. Saved me money that I honestly didnt have to spend. Thank you God Bless.

Ja
Review №65

Great experience with this towing company. Reasonable price and quick service. Everyone was helpful and nice

Co
Review №66

I called Nene towing to pick up my truck because they had the best rates compared to other companies. Charlie was prompt and very professional and he came during a crazy storm thank you guys 🙏🏽

du
Review №67

Service was excellent and very quick. The man I called was at my location in less than 15 minutes and he was really kind and helpful.Would definitely recommend to anyone in need of a towing service.

Ad
Review №68

I had to move my classic car and they did a great job. They were careful, polite, and scheduled me quickly. Also fair priced, I will definitely use and recommend their services again. Thank you guys for the help!!!

Ya
Review №69

Answered the phones quickly gave me a price quite right away.

Ch
Review №70

All around great people helped us out alot

Ta
Review №71

WOW - So much to say about this company!First off, I was going through a lot with the insurance company and miscommunication about dropping my car off. It was late & they had already drove many miles to make sure my car was safely dropped off. Then the manager from NENE literally helped me/stayed on the phone with me to deal with the insurance company (almost 1hr), had my back to make sure I didn’t have to pay any more money out of pocket and made SURE my car was towed safely at the destinations w/o issues and reassured to me that everything checked out nicely before they left.AWESOME CUSTOMER SERVICEAWESOME WORKERSVERY PROFESSIONALVERY PATIENT & Good hearted people.I’d recommend them to ANYBODY who needs their services!!Thank you so much! ✊🏾💯💯

Cr
Review №72

Very happy with Nene Repair service. Called for a jump start for a commercial vehicle and he didnt hestiate at all to respond. Dont hestiate to call them if in need. Thank you for the honest rates and service

Br
Review №73

Nene was great. My mother would like to thank him for his kindness and generosity in her time of despair when her vehicle got towed. The City of Reading deserves to have an outstanding business like Nene Towing. They were very respectful when dealing with her situation. I am glad it was Nene towing because no other towing company would have given her such a break.

cy
Review №74

Very nice people and very helpful. Definitely recommend using this nene towing!

KK
Review №75

Great Prompt Service! Nene Towing sent a tow truck out as quickly as they could!The price charged was reasonable!

Dr
Review №76

Got a tow from them the other day and considering I remembered to review them here means they left an impression. They were real professionals and knew what they were doing unlike some others I have dealt with towing my vehicles. Will be using them again. And they were there fast didnt have to wait hours.

Ma
Review №77

My tow man was so kind and assisted me quickly. This company is absolutely fantastic. Thank you

Ra
Review №78

They answered the phone right away and sent someone out as quickly as possible! Definitely would recommend.

Ca
Review №79

Hooked me up late in the day after having no luck with getting my car running and got some one here fast and reliable to get my car in ASAP. Nice service and great price. 100% would recommend and always be my go to call in a pinch.

Ji
Review №80

Answered the phone quickly, fair prices, quick service!

Ja
Review №81

Just spoke with a gentleman and received amazing customer service. Made the call quick and easy .

br
Review №82

Almost an hour and a half after the first tow company didnt show, Nene was there in under a half hour. Communicated with me through the whole process. Even towed my trailer. Definitely would recommend. Great service.

Ti
Review №83

Prompt service, even on the weekend. The towing truck was in great condition, and Nene took every precaution to make sure my vehicle was safe. I highly recommend them!

Ba
Review №84

Quick service and good prices! I highly recommend NeNes Towing

Ph
Review №85

I cannot thank the people of Nene Towing.I was in an accident in my work van yesterday. They saw the accident happen, called the police and made sure that everyone was taken care of. I was very shaken up and he was reassuring and kind.My work van has all my tools to do my job and he assured me that they were safe in his lot. The next day I was able to drive to his lot and transfer all my tools out. I was there until almost 9pm! He showed me the camera system that they have to ensure the safety of the vehicles in his lot.He is good people and I am thankful that he was nearby when I had the accident.I wont forget them!

mi
Review №86

I called right away and they came quickly. I was very pleased with the service.

Dy
Review №87

Antonio was great. Got me back in my car super fast

Jo
Review №88

I did not like there professionalism, dude watched me park in a invalid location. Near my home went in to pick up my work id came out to find same tow truck i just passed 3 mins ago putting my car on truck. Have detailed proof of going inside not even 5 mins. Instead of being money hungry should have just said dont park their or i will tow. Now adays ppl need more respect!

Am
Review №89

They were very quick and did a great job! Good prices too. Got us unstuck from grassy/mud that we thought we could drive through.

Bo
Review №90

Very quick and reliable. Pleasure to deal with through the experience. Reasonable rates.

Je
Review №91

Lightening fast. Showed up within 20 mins of calling and got me to the garage before it closed. Highly recommended

Su
Review №92

I called them up and pito Cruz came over over quick and unlocked my door and i was on my way

Ac
Review №93

I got an tow from Wyomissing pa to reading pa that was $70, but from Perkiomen to 5st is $75 ? When Vincents towing was charging $60 ? Never again !!! Then waited an hour !

AJ
Review №94

Very fast response, very professional and friendly. Will use them again.

Li
Review №95

Stated 35 minutes ETA -it was 90 minutes. Abrasive on the telephone.

Ka
Review №96

Great experience. Speedy and helpful. Great company

Eu
Review №97

Best tow truck company in town!!!! I recieved services exceptionally fast, great customer service, speedy assistance, I couldnt ask for a better service. My car broke down unexpectedly and this conpany picked up on the 2nd ring and sent someone right away.. I didnt have all of the money that was required, but he was very understanding and worked with me. This company is the best, Thank you guys so much....

St
Review №98

Took care of the car towed it with efficiently no scratches no attitude willing to help with my car and even gave great suggestions on car problems definitely would recommend

Ma
Review №99

Thank you for helping me in a time of need. Reasonable prices and very reliable!

Ca
Review №100

They really great service and answers the phone with 1 to 2 rings. Comes very fast when you request the. Very polite staff and help you when you need it at the time of service. Love the service and highly recommended them for anything.

Information
19 Photos
100 Comments
4.5 Rating
  • Address:36 Neversink St, Reading, PA 19602, United States
  • Phone:+1 484-577-1786
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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