Jeanette took such great care of me! I also want to give a shout out to Sandy as well! They both helped me have a wonderful experience purchasing my Spark!

My salesman Tim Weller was helpful, and answered all of my questions. The finance guy was very nice too. My wife and I both purchased new trucks.

Ive been coming to yall for years and I have never been let down and I really appreciate that I definitely recommend yall all the time and Im very Thankful

I appreciated that I could get my oil changed as a walk in. No appointment needed. Thank you!

We were very satisfied with the experience and will use them again for the pick up service for our vehicle. It was so convenient to be at work and have the car picked up and delivered back to me before I left work for the day!

Derek was top notch! I was in quite a pinch and needed a vehicle fast, and that was JUST THE TIP of the iceberg regarding my situation. He answered any an all questions I had clearly and concisely. He made sure I understood everything and was completely satisfied with my purchase. Best car buying experience Ive ever had!

Just bought a used vehicle from Bob Fischer Chevrolet. Had one of the best experiences with the salesman Derek! Would highly recommend him if you’re in the market for a used or new car. Took care of all my concerns and went above and beyond to make sure I was satisfied!

The service team was extremely nice, was able to accommodate my schedule when a check engine light popped up, and I was quite thankful for the shuttle service home so I didnt have to wake the rest of my family up to get me.

Jules was the best! We did most of the dealing over the phone as I live close to 2 hours away, but Juliet made everything so easy and inviting! Frank in finance was so personable and made the financial part of the sale so seamless! Did I forget to mention that I had my 2 and 3 year olds with and the whole staff treated them like part of the family. Bob Fisher Chevrolet has earned a customer for life! My wife will be getting her next vehicle from Juliet for sure!

My experience with Bob Fisher Chevrolet was not what I expected. I asked the sales man, Tom Cotter, to provide me a quote for a fully outfitted landscape dump truck including Western plow and salt spreader. He assured me all was done. However, what I received was not provided.The dump body never came with a roll up tarp which is required by DOT. This should be nothing new for a commercial dealership to provide. In addition, the trailer package was shorted as well.... Their was no hitch. Not sure how a trailer package for towing doesnt come with a hitch.After bringing all these issues to the dealerships attention, they said we would get back to me. What that meant was I had to follow up a week later only to be told Sorry, but we cannot provide this to you.For all future personal and commercial consumers, please make your way around this dealership and go to a more trusted and fulfilling experience somewhere else.

I was informed about what I needed to get my car inspected and the price.

Had the traverse in for the first visit a month ago. Ac light would blink but AC would not blow cold. The tech cleaned the blend door and did a electronics update $128.68. Went on our trip to NY having not used the AC yet.. No AC in 92 degree heat. Brought the car back $805 for rear evaporator (which my husband had to tell them was a known issue for this model), AC Charge, oil change. Drove from bob fisher to home to cableas... Warning lights came on AC Shutdown engine hot. Called to bring the car back for a third time. My wife was told over a week until they could get it in again?????? Bought the car from you, you worked on it, but its my issue to not have it again for a week because of not fixing it? The only positive so far has been the Sales person was nice and the service writer Will was nice.

The staff at Bob Fisher Chevrolet are very knowledgeable and care that my car is well maintained. I appreciate their fine service and recommend them to my friends and family.

I cant say enough good things.It was a very easy and pleasant experience dealing with Bob Fisher. I love my new 2022 Trailblazer.

Derek, Gailen, Frank, and Robert were all great when working a deal for my Bolt. Derek was particularly helpful, kind, funny, and most importantly transparent during the entire process. It was the first time I used a dealership to buy a vehicle, but I never felt too in the weeds because of the great work that Derek was doing.I will also say that out of the four dealerships I was reaching out to, only Bob Fisher provided an out-the-door price for the car when first quoting.

I experienced some noise in my front end and told the service advisor Steve about it during my inspection. The vehicle passed inspection and nothing was addressed. This also was while my vehicles bumper to bumper warranty was in effect. Two months past and the noise was louder. I asked for it to be evaluated again. Now at 40,000.miles So within 4,000 miles of a STATE INSPECTION, my vehicle needed a complete strut replacement. The warranty had expired due to mileage and a part on back order due to high demand was now all on me. $600.00 later, I am looking for other GM dealers for any future service for my vehicle

Check engine light was on. Repair made. Part was under warranty.

Update on the experience I had at Bob fisher.The team at Bob fisher has been working with me on all the issues I have had on the car and I can truly say that they have gone above and beyond helping me with everything.I can say without a doubt thank you Bob fisher dealership.💯 Hands up.

Difficult to schedule routine service. Finally used my GM app on phone to schedule. Did not receive a response. Left mssg at service No. & finally received return call and they confirmed (after a long delay of that person searching) that yes, I did have an appt. I made it 3 weeks in advance and stated we would wait. Arrived precisely on time at 1:30. Routine oil change and inspection. We were in waiting area and saw others come and leave. We waited 2-1/2 hours. NOT one single person (we saw many office staff in the service area) came to inform us why the delay. When the person finally brought our invoice and key I asked why so long? He said they had trouble with the emission control machine, took 3 tries. It would have been nice if someone would have came and informed us why the delay. I went to see service manager in person the next day. She apologized, gave her direct no. to schedule service in the future, and proceeded to give us a $50 gift card. I wasnt after the $...I simply prefer that the service office personnel function more efficiently. Usually very pleased, this time not so much.

Everyone in the Body Shop is alway friendly and helpful. They always go above and beyond great group of people representing Bob Fisher Chevrolet

The service adviser was informative, and congenial about my vehicles service needs and what I needed worked on my vehicle.

Ralph Horn is by far the absolute best salesman on the planet! We had quite a difficult sale to pull together and he went far above and beyond to help us! While I have dealt with many sales people in the past, this guy will have me coming back for the rest of my life. I highly recommend going to Bob Fisher and talking to Ralph for any car or warranty sales needs. He is helpful, honest and full of integrity. He will go the extra mile because he genuinely cares. A good quality in a sales person rarely found. Bob Fisher Chevrolet should be proud to have Ralph as a part of their team and this man definitely deserves a raise! Thanks Ralph! Wishing you the best of luck this year and know that I will be spreading the word and sending all my friends and family your way!

Very pleased with staff and service. Service men were great but cashier needs an attitude adjustment. She was rude

I recently purchased a car here that I’m extremely happy with. Ralph Horn has made the process seem effortlessly with a lot of patience and care. I think what we all look for in purchasing just about anything, is someone to guide us with their expertise on what’s the best and most comfortable buy. The customer service I experienced here with him exceeded that, I highly suggest others to check this dealership and see if he’s available, you will be happy. Thanks again Ralph, hope to buy my next car with you.

I worked with Dave and Chuck...I had alot of restrictions and necessities to work around and my situation changed over the course of the time I worked with them on finding me a car, which made my situation difficult. At no time did they act frustrated with me. They took time, and used creativity to think outside the box and find a solution and got me into a truck I love! Couldnt be happier...

The service was great. The waiting room Seats were comfortable. I like that the emissions are included with the inspection price and didnt have to pay extra for it like some local garages do. It saves money. Staff was friendly. I will keep coming back, for sure, with both my chevys from now on. Thanks for a great experience.

Well I have always been pleased with the body shop and it’s personal. However this time not so. The workmen ship and repairs all good.The delivery and quotes, not so much.1. They gave me a quote if like $1200 to do the job. Except when the other insurance company gave them their estimate, they fixed it for $782?Not sure how this happens and I’m sure you will be able to excuse the issue.2. They told me 3 days for the repairs and I had no reason to doubt them as they always delivered before. So I dropped the car off at 9am on Monday and figured 3 days and maybe an issue day would bring me too thursday pm. I made plans on a trip to Delaware on that Friday on my Motorcycle leaving early. Well no call no nothing We’d. Saying it will be done Thursday and no call Thursday saying it was not finished.When I called they said Friday???? What could I say? So Friday rolls around and no call!!! I call at noon and the girl says they need to put it together???? Really …. I said I had to not go on my trip because of this and I want my car, I went over around 4pm to get it. No car it was done no call. Not happy

I bought my Corvette at Bob Fisher in December. Every single time I bring it in for service, everything is handled in a timely and professional manner. Ashley Todt is always my advisor and is super knowledgeable about her product, which has become very uncommon in the business. The work is always done correctly and I couldnt be happier. If youre going to service your Chevy in the Reading Area, do yourself a favor and give a call to Bob Fisher and ask for Ashley.

Feel comfortable with the professionalism and good work done on my vehicle. Will keep continuing bringing my vehicle to Bob Fisher.

I was 100% satisfied with how my wife and I were treated during the buying process! We love our truck and feel we got an amazing deal. From start to finish A+ service.

Great job by the service team. Steve was very helpful and courteous - made me feel appreciated as a customer. Thank you!

Went in to get my cars oil chenged and tires rotated. I was impressed at how fast it was done and the honesty that my tires didnt have to be rotated. In other places they probably could’ve charged me for the whole thing but they charged me only for the service provided! Would definitely stay with them for my car needs

Fast, friendly,professional,service however no new trucks to look at guess thats at every dealership right now...

I enjoy taking my Chevy Trax to get serviced. The staff have a great personality.

I appreciate the fact that my vehicle was picked up and delivered back to me. It helps right now since I work from home presently and only have the one vehicle. Very nice convenience that you provide. I have no complaints.

My service rep was very friendly and helpful. I was there for an inspection and oil change and while my car didnt need tires to pass inspection they were going to need replaced soon, which I was aware of before coming in, she recommended they be changed and I agreed given the weather we have been having. Unfortunately the tire machine broke down while they were working on my car so she offered me a loaner car and my car was completed once they got the tire machine repaired the next day. The results were good and the service was excellent. Unexpected things happen, I appreciated the loaner vehicle to get home.

Update 1: I really appreciate that they took the below issue seriously and have worked diligently to correct the issue. Linda has been great and an order for exactly what I want at a great/fair price is done. Increased the overall rating. Ill continue to update as I go through the process.Previous: I found a truck I wanted online. Put in a price watch and reached out through the web(July 18th) and got Gailen who responded quickly. Truck was reported as in Transit so no biggee..Ill wait. I was ready to pay outright cash for it. Reached out again Jul 19, 20, 28 and on Jul 29 at 747Am was told its still in transit. At 3pm that same day...price watch notified me the truck had already sold.I gave one star because they responded quickly but not too impressed so far since the truck was sold that I have been asking aboutfor the last 2 weeks..and was told its still in transit. Idont know how the rest of the process would have gone...but Im very disappointed...especially as a guy who has only owned Chevy trucks since the 90s.

Great experience, everyone is friendly, and all work is done properly and completely.

I had my vehicle serviced. I had one issue and the service manager was very accommodating in resolving it. Sometimes things dont go perfect, but having people that have your back is key.

Jeanette worked very hard to get us the vehicles we wanted. She went above and beyond taking calls and texts even on her day off. She made the proccess of buying easy and was very patient with us as first time (dealership) buyers. She was so pleasent after buying my truck 2 months later we came back for a new car for my wife. She truly made the entire experience wonderful

I did not want to go to Bob Fisher because I had numerous negative experiences in the past, but I went to two other shops, and they said that they could not fix my problem because there was something wrong with the body so I should take it to the dealer. The good thing about the experience was they were able to pick up and drop off my car, which was amazing because I have a 2-month-old and I do not like taking him out of the house. The bad thing about the experience was they refused to report it to the warranty program I purchased through them because they would not cover water leakage, which makes no sense to me. Water leakage is not something that can be repaired; it is a sign that there is a problem with the car. If my window shattered during a rainstorm, would my window not be covered under warranty due to “water leakage”? I was very angry, but all they would say was, You signed a contract. It was infuriating but not surprising based on past experiences. THEN, a month later, water started getting in my car again. I called them back, and they told me in an extremely condescending tone that if it were a different issue, they would need to charge me again to fix the car. Do they just keep finding things to fix but not actually fix the problem so they can keep taking my money? I cancelled the appointment and found another dealer 45 minutes away. I do not want to make the drive, but I never want to deal with Bob Fisher again.

I am a single recently retired individual who only owns one motor vehicle, namely my 2019 Chevrolet Equinox. Unfortunately, in the midst of the winter weather affecting our part of the country, I was involved in a one vehicle accident that caused significant damage to my vehicle. After it was towed to the dealership shortly after the accident, personnel at the Bob Fisher dealership provided rapid and outstanding customer service and repair service from the outset, providing me with a rental vehicle on the date of the accident, obtaining the necessary parts even in these times of the pandemic, and then promptly completing the repairs. For the second time just in the past six months, they really helped to bail me out of a terrible situation.

I called twice to speak to a tech about the reason my vehicle was brought in for service. The first time I left a voice message, and the second time my name/number was taken down and I was told someone would call me back. I never received a phone call.

Robert was very good not pushy and answered all questions, overall everyone was very helpful and nice made the process very easy and pleasant

Very professional. Very thorough in explaining everything. Very satisfying experience.

Wait wasnt badcheck in was quick

First off, the body shop work was excellent. However, it took three phone calls to get an appointment. I entered the body shop at appointment time and was ignored by three employees who were doing nothing for over 20 minutes. Finally, when I said something, the service provider that I had an appointment with wasnt even there. He showed up 40 minutes after the appointment time. He walked in, was told his appointment was waiting, looked at me and then walked out of the room.Again, if you can work through this ridiculous lack of customer service, the actual work is great!

Our salesperson yogi was the best ever. Very accommodating and personal. The dealership is lucky to have him!!!! The service dept has also been fabulous!

They did a great job with the service. There was a failure of communication when my cell phone was muted and I had not realized that the service department was trying to reach me. Maybe next time they should take both work and cell numbers. Otherwise, excellent service.

Every thing was great.

Overall great experience. Very friendly staff. Great communication. I appreciate that the service department seemed to actually care about my particular issue and didn’t treat me like just another number.

It was pleasant, friendly, and everyone work together well.....body shop always do a excellent job!!!!!

Friendly and non-pushy service and sales. They were honest, gave lots of options to help me make an informed decision, and gave me a great deal.

Jeanette was a pleasure to work with again. She listened to me and got me exactly what I wanted

Steve in the service dept is very thorough and gets the job done.

Great service, and job .

I recently bought a vehicle here and have been using their service department for years. Always have had a great experience with the staff and quality of work done. Specifically, Harold in sales and Anita in service have always been great to work with.

Derek, our salesman, was excellent to work with and helped greatly through the purchasing process. Finance manager, Frank, had all paperwork ready for a quick turnaround and was great with explaining all charges and making sure there were no surprises.

I always have a good experience, the staff is very friendly.

Great experience and friendly service. This is the second vehicle I bought here and both it was a great experience.

A great bunch of work here .I am so glad I came to buy a car here .Bob treated me like family. I am looking forward to buying another car here soon. Thanks guys, I appreciate all your help, Dave M.

I had the worst experience with this dealer ever. Nationwide directed me to them for body work. After booking an estimate appointment in Sat., Monday my insurer siad they said they had no record of the appointment. I called the office, the service department, and the body shop and got no answer. So, I drove over to see what was going on. The person that received me at the shop confirmed that they had no record and proceeded to explain to me the forms he needed from the insurance company. And his colleague quipped that they had all the estimates they could deal with. So, I told them I would just take my business somewhere else. Caliber scheduled me immediately and courteously.

Everyone was respectful and helpful

From the start Anita took good care of us. She got us in the schedule quicker than expected. They turned the repair around in a great time frame . Very pleased from start to finish job well done!

Andy hums did an excellent job in assisting me with my lease. located a vehicle for me from out of state.

Fast appointment and friendly staff. Fixed the recall issue right away! I have a dealership not even 2 miles from my home, but they couldnt get me in for 2 weeks! Definitely, worth the 30 minute travel for the friendly service and efficient team. They made sure they had the parts before wasting my time as well. I will get my car serviced here from now on. When I am ready for my next vehicle purchase, I will come to Bob Fisher as well! Keep doing a great job! :-)

Very professional service and answered questions when I had them

I schedule an appointment to repair or replace the radio or touch screen, but instead was told about a low battery voltage. No one even addressed my issue and i left without a repair made to original problem. Truck runs on an alternator not a battery when running.

Reggie was great! Five stars for him, but only him. We both felt as if he was the only person in the building that cared about our needs. We knew what we wanted, and we already had financing. Should have been easy. It wasnt. I called to check availability of the car and told the very polite woman I live about 100 miles away. She assured me our visit would be appreciated and the car was available. It wasnt. It had not been through the shop and we didnt find that out until we said wed take it.Management seems to be disconnected from the customer experience and solely concerned with the bottom line. Ive been in sales for 15 years and know how hard this can make things for the salesman to overcome. Reggie did an awesome job, despite having a staff that seemed to be working against him and his customers.After all the chaos, a few days, and another 5 hour round trip, Reggie went way above and beyond and actually met us after-hours to deliver the car. We love it.Reggie, thank you for everything you did for us. I hope you soon have a crew that will actually help you make a sale. I know how frustrating it is to work for management with the just get them in the door and sell them something attitude.

Great place to do business! Dug deep to find all the rebates they could find for me to get me into my brand new vehicle for less than what I was paying for my previous car.

They were fantastic. They got me the vehicle I wanted in less than a day. All I had to do is sign the paperwork.

Almost bought a car from these guys and couldnt due to some personal reasons. However, the price they offered was incredibly fair and Mr. Hamilton was incredibly forthcoming and helpful!

Steve hill is the only reason I come to bob fisher he takes care of what needs to be done and cares. My car came in for warranty work and left in worse shape than it showed up in with more things broke. Everything was dirty and there was a few scratches on my paint. Steve Hill is still taking care of this I am waiting to hear back.

They did a great job taking care of a problem that was out of their control. Great customer service.

Courteous and helpful.

They always want you to pay for SOMETHING THEY SHOULD OF CHECKED. IN THE 1ST PLACE. StealerShip is only good for big issues with a warranty.

Oil change special completed staff was super as usual my appt was for thurs the morning of the 4th storm but i called on wed am and requested to come in that day due to the expected storm and staff accomodated me. Thank you

Perfect. Timely and efficient. Great communications.

I was really upside down in my car and I went in thinking nothing could be done. After going through a few scenarios we got it done.

Always very fast and friendly

Took my recently purchased 2018 Chevy Traverse in die to a message on my screen stating to put the car in park when I turned it off which was already in park and I had to constantly turn on the car, take it off of park and back into park until it went away.Had to wait for the part that was picked up at another dealership to get replaced.The only thing that bothered me is that I told them that I would wait for the vehicle that way I wouldnt have to bother anyone to take me home and bring me back.

Had to drop off truck and leave it there all day for inspection. That was fine. Wasnt quite ready at time I requested, ok. Grease smudge on my A-pillar....easily wiped off with cleaner.

It was great we r from NY and you made it very easy to buy a car from PA

Service Department was good. When my husband talked with a sales person, I think his name was Tim was really terrible. He did not offer any specials or information on the cars. He told my husband to look at the label on the window. I probably will not buy a car from Bob Fisher any longer with this experience. There is 2 other Chevy dealerships in Berks County that I can deal with. This is the second time I was working on line with another dealer earlier in the year and he kept calling me and when I gave him definite numbers he never called me back. I believe his name was Victor but not positive.Christine Lichman

I just love your waiting area. Clean, neat. The repair took just a little less time than expected, so that was nice too.

Fast courteous experience. Very helpful and friendly.

They were very busy, but still took the time to talk to me.

They fixed exactly what was wrong with my vehicle

Great Service at a great price!

Everything fine. Fast great service

This my 5th vehicle 3rd lease and every time the experience has been awesome everyone is great and can’t do enough for you

I always thought that the dealer could tell you any problem you having with there products but I was wrong I took Chevy suburban to the dealer to find out what’s wrong with it and they told me they couldn’t find a problem they would have to charge me by the hour to tell me what the problem was and couldn’t give me a definite estimate of what the problem was very disappointing I had to take my truck to another auto service place in Douglasville which has the equipment to find out the root of my problem I would much rather have done business with Bob Fisher Chevrolet Inc Chevrolet but they couldn’tFind out my problem that’s what’s most upsetting

Very nice people to deal with and was happy with the deal we made. Thanks

Quick work getting recall done. Thanks

Great experience. Incredible service. Will be buying my next Tahoe here as well!

Easiest lease trade I’ve ever had. All the employees I interacted with were super friendly and helpful.

Went very well, fast, efficient, courteous, and Covid Safety measure were in place.

Had an appointment and your service department did the work. All was good.

Service advisor was friendly and very helpful.

Ralph was an amazing sales men.