We were visiting from Florida and our trunk latch broke we could not close the trunk. We could not drive back to Florida with our car in this condition. I called the service department at Savage Kia and was told they would not even look at my car because they had to cancel appointments because they were working on engines. They expressed no sympathy for our dilemma. We called another Kia dealership in the area and they were able to fix it within a half hour! It was disappointing that Savage Kia would not go the extra mile for someone in this situation. How a dealership handles service is important.

Went in for an oil change. They changed the oil, so one star for that. The tech had a bad tone, but I ignored it. When the survey came out I filled it out. Ended up with the service manager sending me an email saying they did nothing wrong and everything was my fault. When I responded setting the record straight, there wasn’t a response or anything. Also, pretty sure they broke my filter door and claimed “it was broken”

First visit, they left parts under my engines covering.Second visit, the service was not well timed. Tech gave no expectations of eta. Vehicle was done a day prior to picking it up, I never got a phone call or voice mail saying it was ready.Communication needs work.

READ your contract! Take it home with you READ it again and again until you understand every single part of it. They will rip you off if you dont. This was my first and last car loan.

I am so happy with our recent purchase. The staff was friendly and knowledgable. They were not pushy. And were extremely patient. They got my husband into his dream car. And we are beyond excited and grateful for the ease of the buying experience. Heidi was wonderful and easy to work with. The whole staff was fantastic. Thank you Savage Kia!

LOVE 💝 it cant wait to go back and make something happen with them...

Awesome place! Service department is top notch! Bernie always goes above and beyond to take care of us. My car is six years old, and they still treat us like we just bought it yesterday. Outstanding! Would definitely buy another Kia, and always at Savage!

Always good customer service and nice staff...clean atmosphere

Service department is awesome! Kia has never failed my family and were customers for life thanks to the great customer service from the time you walk in the door (thank you Bernie!) to the end of your service appt. I highly recommend service at Savage Kia!

Just got my Optima turbo serviced here for inspection and oil change. They have a nice waiting area that has coffee and free snacks. The waiting time was very good.

If you are ready for Shocktober...go no further than the service department! All I needed was my key fob put together and programmed, but I was told I needed to purchase one from them. I left their zombie like after dropping over $200.00. No one could give me a definite price, so of course I had to pay the highest one. I wont be back & of course the waiting area is comfy in order to soften the blow from the bill. Do your research and protect your pockets ladies!

Was there today looking to get into a use vehicle! Brian was excellent! Very knowledgeable and cared about what I wanted to find in a car. He was comfortable and made me feel at ease!!! Thank you Brian! Highly recommend him!

Shout out to Brian Palumbo. One of the greatest car salesman I have ever met. The atmosphere was friendly and there was no pressure at all. He made sure that I walked away with the car that I ABSOLUTELY WANTED at my budget price. He was very professional and polite; as well as, very attentive and went above & beyond to help me. Brian is very trustworthy, he listened to my needs, and the process was quick and easy. There was no games and the final price was exactly as negotiated (there was no last-minute surprises) or changes. After I bought my car, Brian called and checked up on me and made sure I knew how to operate my vehicle and all the features in my car. I definitely recommend Brian. I will definitely be visiting him in the future when my lease is up. 10 stars all the way.

I had a great experience at Savage Kia. It was my first time leasing so I had a lot of questions and Mike was great about answering all of them and walking me through the process. I never felt pressured into anything or pushed above my budget. The car I ended up leasing is everything I wanted and more. Mike was also very knowledgeable about all the features of the car and showed me how to use them. He even helped me move and install my daughters car seat! Couldnt have imagine working with a better person and the great experience I had has definitely made me a long term costumer.

Savage Kia was very nice with helping to fine a new car, very good deals, very clean and very nice to talk to,, very clean rest rooms

A big shout out to Anthony for helping me get into a new car! He was proficient and professional in all aspects during the process. I was in my new car in about 2 hours. Everyone was friendly and courteous. Thank you again for all your help!

They sold me a lemon, 6 month after purchasing 2012 Hyundai Accent, I had to get a new engine luckily insurance covered it. When I purchased the car the car lighter outlet, did not work, I was told to not worry about it. Now none of my charging outlets work and neither do my turning signals or hazards, over $1k to repair. Then they want to offer me only $500 if i trade it in. I dont think I will be purchasing my next vehicle here. Do not let me get started on the slow auto service.

Excellent customer service! They really work with the customer to give them what they want. Heidi is the salesperson with whom to work!

I was very happy with my whole experience there, they worked within my price range. They had the exact Kia I wanted. I will recommend this dealership to all my friends.

I never met a salesman that understands and laughs at my bad jokes as this man does. He got me not one but two cars at this dealership and always is willing to make my price as low as he can for my budget. I love Anthony and always look forward to working with him in the future. Praise Anthony

I couldnt have asked for a better car buying experience. Anthony went above and beyond to make the buying process easy. This is my second purchase from Savage Kia and I will definitely be back for more!

I absolutely LOVE my Sportage and all of the extras it had come with. This is my first SUV and I couldn’t have asked for a better one along with the experience and professionalism of Mike who helped make the deal as smooth and as easy as possible. He seems to love what he does and knows the Kia name so well that I don’t think I had one question to ask him once he told me all about the car. I would recommend him and this dealership to anyone who would need a car with a pleasant experience to go along with it!!! Can’t speak highly enough of my new car or my experience Mike!!

My husband and I purchased a brand new Optima from Anthony a few months ago. He was super friendly and personable! He got us a great deal and a great interest rate on our car. I’d definitely recommend.

Im so glad I went back to Savage Kia. I bought my second vehicle with them..and the second time around my experience was even better. Mike was very accommodating to my budget. They worked really hard to get the car and price point I wanted. I would totally recommend Savage Kia. I got a 2019 kia soul and Im thrilled. Thanks Savage Kia.Ask for Mike and Omar!

This place has a great atmosphere. Everyone is friendly and helpful. Ive always had excellent buying and service experiences here. Ask for Mike!

Thank you Savage Kia!! Anthony and Omar are the best! Nice, warm and welcoming! Took great care of me and my family! You guys are amazing! God bless!

My experience at Savage Kia was second to none. Mike is a pleasure to work with and has been for all THREE vehicles I have purchased. I highly recommend Savage Kia for your next new or used car. And ask for MIKE!

I was looking to buy a pickup truck but the dealership didn’t have any available.Mike tried to find one for me. He couldn’t locate one through Savage Kia but saw one at another dealership and told me about it. I ended up buying the that one. I appreciate Mike helping me find the truck even though I didn’t get it there.

Great place. Nice people. I appreciate all that they did to help my family. You are the best.

My family is a Kia Family, and will always be. There service and willingness to help you get into a car is unmatched. I highly recommend Mike, as he will do everything he can to seeyou in a Kia.

Best car buying experience that I ever had! James G. was the best, courteous, and most knowledgeable salesman that I ever came across. He answered all of my questions, little to no haggling with the underwriter, and test drove 2 vehicles and was in and out within 3 hours. Where, anymore, can you go car shopping and leave in 3 hours!? Great experience overall!!

My experience with Savage Kia was wonderful, they got the exact car I wanted, made the purchasing process very easy, and got my monthly payments in the price range i could afford. Also before I left it was detailed to perfection and the gentleman who sold me the car stayed a bit after hours to show me all the bells and whistles of the car. All in all my purchase at Savage Kia has certainly been a positive one, I will certainly be returning in the future.

Great people. Not pushy at all and very very professional. I took a car for a test ride and loved it . Unfortunately it was out of my price range so they worked and lowered the price of the monthly payment. Anthony Castro is the sales man I delt with and I would go to him again. Hands down my favorite dealership by far

On October 24, 2018 my wife and I have purchased a new KIA SOUL.We were served by Mike Kunder. He was very professional and tactful.Mike was very approachable and took the time to answer all of our questions thoroughly. He gave us a detailed tour of all of the cars features. He didnt pressure us like most salesmen. He made the buying experience enjoyable.Mike, thanks for your excellent service!Congratulation KIA on having such a salesman !!!Elizabeth and Remi

Great place. Friendly and service oriented. I have always had good experiences here.

I Just recently purchased my car at Savage Kia. Brian Palumbo was our sales rep. He was upfront & excellent customer service. I highly recommend if your in the market for a car ask for Brian!

Great people! Great customer service, great everything! I wish I could give more than 5 stars!

We called early on the day and made an appointment for 4pm. We went in not knowing what we could really get, not thinking we could leave with a brand new van. Anthony had everything prepared for what we were looking for when we got there. He had us approved in less then an hour. They cleaned up the 2018 Sedona and made it look amazing for us. We are beyond ecstatic about our new van and the deal they got us. They had us in our vehicle taking it home before 630pm. I would recommend anyone to go see Anthony. Hes an amazing sales man and did everything he could for us. Made it the quickest and best experience weve had buying any car. Thank You, Ryan and Athena Tyrrell

Anthony was a really good sales man and a great person but only bad part is the service department isn’t great, my fiancé and I have been waiting two weeks to know if a part for my car came or not and we called them and they said they have the part. Even tho they said they would have called to schedule us to come in and get if fixed, before we called them. Just frustrating, I feel like they don’t want to help fix my car just because it’s still under warranty. I now have to revise my review I got the catalytic converter fixed on 11/9/18 I have only drove it 3 times and today I tried to drive my car, it wouldn’t start when I tried for three days to start it, it started to work again randomly b/c I have had my car for less then a year and now I’m having nothing but issues with it. Update 12/7/18 still having issues car has stopped working AGAIN, service department told me last month they couldn’t help me because said they never heard of a KIA doing this issue and that it is strange. Anthony the car salesman tried to help me get out of this car but in the end no one can help this 🍋

Product Specialist Jim Evans gets an A+ from me. He took his time explaining and answering my questions which made buying my 2nd new car in life very easy. He wasnt pushy to make a sale. Everyone that I dealt with was very friendly.

Our family has worked with Mike Kunder on several vehicle purchases. He is professional, asks great questions so he understands our needs and is able to provide us with insights so we make an informed decision/purchase. Big thanks to Mike!

Savage Kia was great to deal with and Anthony Castro, our salesperson provided us with top quality customer service making it a great experience. If you go to Savage Kia ask for Anthony to make it ainformative and great experience!!

I had a wonderful experience at Savage Kia! Aimee Jones and Jason Vanatta were extremely helpful and bent over backwards to make sure I got the Kia Soul I was searching for. From sales to financing to service, this dealership will exceed your expectations. I would recommend this team to anyone in search of a new or used car. Keep up the excellent work!!!

Savage Kia staff are the best of the best when it comes to customer service in sales and service. My wife and I have now bought 3 cars from them and appreciate the time and personal effort given to us to ensure we are completely satisfied. Thanks very much Savage Kia, we look forward to doing more business with you in the future. #3

Service was good. They told me my car would be done in an hour and a half and they got it done sooner than that.

They just blew our mind again. Went in for service, blown radiator, extended warranty not valid...no problem...these guys took care of us...they are the best in the business.We bought 2 cars!! Aimee Jones, Jason, Jeremy and Joey are awesome. It was the first time we have ever enjoyed buying a car, and Ive had 5 in 3 years. They really went above and beyond, catered to our needs and wants, and made the deals happen. We are Savage Kia for life!!

I have been buying/leasing Kias for many years now with Savage Kia and I have never been disappointed in the service, attention to detail, or selection. Mike Kunder has always been our sales rep and he is phenomenal at his job. Not only does he explain all your available options, but he goes over every detail of your purchase from the vehicle itself to the financing fine print. I would highly recommend Savage Kia to anyone looking for a great car buying experience.

After a bad experience with another dealership, Anthony, Omar, & David helped me get the car I wanted and made my experience very pleasant. This is my second time getting a new car with them and Im glad I did. They helped me get the veicle and lowest Apr posible. Thanks for all your help.

Im looking for a vehicle my wife and I have very specific and challenging limitations. My wife is 5 foot tall and Im seven feet tall so trying to find a vehicle that we can both be comfortable in and operate is definitely a large challenge. Over our 100-plus years of Driving Experience we have limited our choices to one of the big three American manufacturers. Im looking for a vehicle this time we had an excellent referral from a very good friend who suggested that we try Savage Kia and speak with salesman Mike Kunder.I reluctantly said okay Ill take a look. I had spoke with Mike before we arrived explaining our situation and he started working his inventory to come up some ideas for my wife and myself.Long story short he introduced us to some options and we settled on the Kia Soul. What a fantastic machine! It fits us both like a glove which has never happened. The one flaw was my wife is 5 foot tall and she could not reach the tailgate to close it. Mike went over and Beyond 2 address The Challenge and came up with a design of his own that allowed her to reach the gate and close it safely. In addition the gas pedal wow reachable was a challenge for my wife he went online and work with handicapped accessories to find a way that we could extend the pedal.He already had the sale without the hatch or the gas pedal example. However he went over and Beyond to satisfy our needs.What a refreshing experience. Yes they need to sell cars to stay in business. But should be treated by a staff that truly enjoys what theyre doing and goes beyond the norm to understand the needs of their customers and do their best to meet them.I cannot say enough how pleased we are with our experience and I would highly recommend not only a Kia but more importantly The Savage Kia dealership and theyre salesman Mike Kunder!

Mike kunder was wonderful and went over and beyond to help me buy my Kia optima. Very welcoming place to buy a car.

Great & Fast!! My Car Was Finished Within An Hour With Everything Like New & Vacuumed. 5 Stars

Got a call from the dealership about a car we had been talking about. They wanted to know if I was going to swing by. 15 minutes later I arrived and come to know that the car was not even there, but had been sold to someone else. 34 mile drive for nothing.

I had a wonderful expierence and will continue to bring my car there for services, I recently took my car for an express oil change and ended up getting my car cleaned as well one less thing I had too do! Customer service is very friendly and on top of things.

Everyone that I worked with was awesome and explained everything to me. Kumar was a great salesman! He even came in on his off day to get me in my Stinger a few days earlier than we anticipated! Want to thank Kumar and everyone else that I worked with or talked to during my time at Savage Kia. I will definitely tell people I know to check this place out if they are looking to get a new/used car in the future.

Just bought a 2018 Kia Sorento & I couldnt be happier! James in sales was awesome...very knowledgeable, friendly, & quick to respond to texts & calls. I had a 2014 Kia Sorento before & I always brought it to Kia Savage for service. The service dept is also always helpful & quick. Love this place :)

Dont buy here they are over priced and dont go over their vehicles very well. Even when they say they will fix something they either dont or dont do it properly. Make sure you take pictures at point of sale and move all the seats to make sure there is no rips in the interior and anything they say they will fix get it in writting and take pictures after they fix it. Just dont buy here. Your money cpuld go further else where. And whatever you do DONT finance through Kia financial.

The best thing about my experience here was the waiting area. I waited 2 hours longer than they said and only needed to have stickers put on. That was after my vehicle being there for weeks. I have only ever had good experiences before with other Kia dealers. I am so disappointed. I have had my Sorento since 2005 and recommend Kia to EVERYONE. I will NEVER recommend Savage. Not to mention the attentiveness of the service counter attendants was subpar. I give this one star for the popcorn!

Fantastic service

Anthony at Savage Kia made things so easy buying my first new car nd made everything very quick. I recommend Savage Kia to anyone, especially if you go to Anthony.

Savage Kia has gone above and beyond for me. I have had some car trouble in the past and was offered a fresh start here. All staff remembers made me feel at home, like I had known them for years. There is no other place I would start car my journey but here.

I really wanted to like this place. Sales staff are very nice. The general manager is nice. IMO The service department is totally bizaare. They misplaced my car key (they eventually found it).... they took me outside to explain why they couldnt fix my car under the warrenty excepting that they went to the wrong car! I want to use this place for service but I dont trust their work. Please correct this. I want to feel confident with your service.

Anthony helped me out and it was another great experience buying a car here at Savage Kia ... will definitely keep returning!

Very friendly, talk a little fast and aggressive, had to come back in twice to fix paperwork and prices seemed a bit high based on Kias online quotes. Not super quick once you choose to buy but very friendly every visit and in the end I did get a good deal

Anthony Castro was the salesman for whom I was attended with much respect and happy with my new car kia soul.

I have brought my Optima here twice after having a tire issue diagnosed at my usual tire shop. I explained the issue to the service dept. when I scheduled my initial appointment. I brought my car for the appointment thinking they were going to fix it, but an hour later they had only rediagnosed the problem that I had already explained to them. They ordered a part and told me to come back when it comes in. I came back to have the part installed, sat there for an hour and a half while they also addressed a recall, only to be called to the desk and told that they couldnt find a problem with the tire. I reminded them that I was there for a new part, not for an evaluation of a problem, and after another twenty minutes I was told it was fixed. Now, three weeks later my tire is STILL leaking. The car is only 8 months old, I should not have to deal with this many trips to a service department. I will be making a longer drive to a different Kia service department that is hopefully competent enough to listen to their customers and do things right the first time.

Nice waiting area with TV, free popcorn, cookies, water,coffee. The labor charge is high $93.00 hour.

I had a great experience with Mike kunder he always there to work with me . He makes sure I am comfortable with the results of the situation and the financial and the finalization of the car sales whenever I come to home for a purchase . I always can count on mike . I just had an emergency situation this last time and they are always and willing and concerned on with their customers leaving with a smile and being happy with the purchase when they leave for the day . I always can count on Mike when I have a situation. Omar and Jeremy really helps mike to give those numbers for ne to leave with those smiles. Thankyou SAVAGE KIA

Mike is the best, thank you so much for your help and patient.

Love the kia sorento

Going to Savage kia was a great choice,James the sales person was very professional answer all my question. And was able to work a great deal.thanks to the great team I drove out with a 2018 kia.

The wife and I were thinking about getting another vehicle since the growth of our family has increased to 6 members, so we needed something bigger. I was ok with the vehicle we already owned, but she wanted something with more room, since she was the main driver. I agreed, and she began to shop around. After looking for a bit, she noticed Kia had two particular models that were what she was looking for. She never was a minivan person, because of the way they looked and rode. So she called Kia in Reading to see if they stocked what she was looking for. She got ahold of James, and he was so helpful to her that when we decided to make the trip, we linked up with him.James was our guy start to finish and was very informative of Kia vehicles past, present and future. When she told him what we were looking for, he took us to the minivan area. While on our way there, I was wondering how it was going to go over with her. Once we arrived, he explained how they arent what the conventional minivans used to be. Going over the spec, and walking us around the vehicle, I could tell, that the 2018 Sedona he was showing her, was the one for us.For us the experience was great, we got the vehicle that had the room for the growing family, AND best of all it doesnt look or feel like a conventional minivan. If youre in the market for a great family car, with tons of gadgets and room, go talk to James.

My experience at kia dealership was awesome the salesman Brian Palumbo helped me with choosing the vehicle I was searching for and not a vehicle he could have made a large commission on I appreciate Brians value of customer Thanks Brian👍👍👍👍👍

I bought a Soul last Labor Day. I had it in for two oil changes and they never noticed any problems with the alignment. I waited forever each time so I took it elsewhere for the inspection. The mechanic I have used on my cars for 10 years said the alignment has been off since I bought the car and it has ruined my tires. He said I should contact the dealer to make it right. They refused to make the situation right.I bought Saturns for 20 years and never had any issues with sales or service. After only one year I am disgusted with Kia sales and service. I will never buy another.

If u got half decent credit n a job theyll get ya a car!

5 Stars because Im so happy and just wanna be in the car all day. I went in looking for a three row car to fit all my littles and its been tough but Anthony got my family and me In a beautiful Sorento thats even better than we had planned for. Im super gratefeul that he had our interest at heart and didnt get over on us, he got us a better deal then we went looking for!!!

I am THRILLED with savage kia! I bought my first brand new car and am sooo in love with it! Anthony was so helpful! He was just as excited for me as I was! I LOVE my kia Optima! I definitely recommend savage kia!

Ok, so I’m a Kia return customer. Recently my Kia Soul, that I absolutely loved was involved in a hit and run and instead of paying my insurance deductible, I decided it was just time to move into a vehicle with a bit more space. I travel the Tri-state area very much and was in need. I went into the dealership at about 2:30pm with my parents this past Friday, November 9th (my dads birthday) with the thought of taking a look at the Kia Sorento and going from there. We had dinner reservations for my fathers birthday so I knew, having only an hour and a half to spare, we would not be closing any deal that day. Upon entering, we were very warmly greeted by Anthony Castro. He was eating but promptly stopped to attend to us. I was clear on my expectations and let him know that I was only there to look, that we had dinner reservations for my dads birthday, and that no matter what, I had to be out of there by about 4:15. Anthony took care of us as if we were family. He was very down to earth, answering all of my questions with a truthful response. He was very knowledgeable on all aspects of the vehicles. Anthony kept his promise. We were out of there on time. He gave me different options of vehicles that I hadn’t even considered. He took all of my information and said he would work on the numbers that night and not to worry, that by the time we would meet again in the morning, I would have several options. We left and proceeded home to get ready for the birthday celebration. Within half an hour of leaving, I receive a phone call from Anthony. He tells me that he had great news! He had different financing options on the vehicles I liked and that he didn’t want me going out to celebrate my fathers birthday with any worries, as buying a car can be stressful. He comforted my worries and made me feel confident in the decision I was making. I had made an appointment to see him upon the dealership opening at 9 am and by 8:30, Anthony was calling to ask how the celebration went and that he had wonderful news. My one major request was that my payments remain in the same range, even though I knew that I would end up still owing from my Soul and I would have to roll the additional into this new loan.... Can I tell you, once again, Anthony came through on his word. I arrived at the dealership right at 9. I was shown three vehicle options. I ended up loving the value and space of the Kia Optima! The trunk is huge and it is so roomy inside. It has the feel of a luxury vehicle without the price. I took it for a test drive and the handle it has is beyond compare. He told us that his wife owns one and she loves it. After the test drive, we sat down, did the numbers, and once again, Anthony followed through with his word. I ended up with payments only a few dollars more, even after added Gap insurance, and 10 year/ 100,000 miles BUMPER TO BUMPER Warranty! Not to mention, free inspections and first year of oil changes free of charge! Can you believe that all was said and Done by 11am!!!! I drove away with a brand new 2019 Kia Optima in Snow White HASSLE FREE! Honestly, Anthony Castro and the team here are above and beyond capable, knowledgeable, warm and friendly, by far, the best car salesman I have ever had the pleasure of doing business with! I highly recommend to all that if you are looking to purchase, finance, or lease a vehicle, look no further than the Kia dealership on Route 61 in Reading! Ask for Anthony and tell him I sent you ;)A very happy 😊 customer,Kenia Fernandez

I visited the dealer not knowing what I was going to be able to do. Kumar was exceptionally knowledgeable and patient, and had just the right volume of assertiveness without being pushy. Kumar worked hard with his Sales Manager Dave and Finance Manager Omar to get me in a new vehicle I wanted and with an affordable payment. For being young, I was extremely impressed with Kumars professionalism and ability to explain his product in such great detail. I highly recommend seeing Kumar for your next vehicle!

Been buying and having our cars served there for 9 years . Would recommend to anyone looking for superior service, no pushy sales team and they remember your name when they see you. Thats a plus!!

What a wonderful experience I had, it was the easiest car buying experience Ive ever had..... Jim Evans was great to deal with and the whole entire staff was very friendly....

They were nice but we didnt get a car

They got good deals in Berks

They were so nice to me in the service department!

Excellent and personal auto dealership. Customer service, sales, service, parts, all work together as a team to satisfy individual customer needs.

I bought my car in 2012. I have used the service department regularly since. The service department employee, Kelly, TJ, etc, have always been very nice. On one occasion I was having my car worked on and I was waiting for it. The service took a little longer than anticipated and Kelly was very apologetic and gave me a future discount on an oil change. More recently I really learned that customer satisfaction was number 1 in their book. A mistake was made and I had to wait quite a long time to get my car. Kelly, Bernie, and the whole dealership did everything they could to make it up to me. Thanks Savage Kia

Easy scheduling, everything was done swiftly.

Avoid this dishonest place! Bait and switch when it comes to new car sales. They tell you one thing via email then jack the prices up when youre in there trying to make a deal and they fail to mention the new car is a demo and has 3,500+ miles on it.The service department is also dishonest and they try to trick you into getting extra unnecessary services. Also, their service estimates are way off, e.g. $262 isnt around $200, its over 30% more!!

Fast service and the personal are great.

The staff their treated me with respect and got me a Kia Soul that fit within my price range. I would highly recommend to all my friends.

Mike was great to work with! Very friendly and very knowledgeable!

They took good care of us, every employee was very friendly and it was a great experience.

Fast good quality service..

They was very well respectful and good service

💙 I enjoy Savage Kia. Very nice

Good conversation with Omar!

Very helpful. Good work.

I had a terrific experience here!!

Just read a reply to my response over a year ago and aj youre full of it on how you say you went above and beyond to help I just will never come here again due to the service department and its funny that Im not the only one that had complained about it.

Hate this place well I shouldnt say everything in it the sales were very friendly took time to know me we his name is Adam now when you need your car serviced thats a different story I scheduled a appointment two weeks in advance they took my car to see what was wrong with it they could not figure it this is 3 days later I called them for a update no one knew what was wrong yet so they called dodge get my car there and dodge serviced my car this is in the process of 7 days it took them 7 days to flush and restart my transmission so 10 days total not one phone call or anything I called them they say my car is done spoke with a j the manager he started talking as I was talking and we both talked at the same time for a good 10 seconds and I finally said I will come in tomorrow he laughed and said I wont be in tomorrow so I said I will talk to someone above or equal to you and he laughed again and said ookkay so I go there the next day and told a sales manager and he was very nice said hell take this to the Gen manager and I was leaving a mechanic named Eddie started insulting me saying you dont even know what you bought you bought a snowmobile on wheels and started arguing with me saying your lucky we even took your car to dodge to get fixed and well you should have bought a kia not a dodge its sales fault for not telling you its a snowmobile on wheels all while Kelly is trying to stay neutral I asked Eddie I said I need your name and he said hold on I will get it for you and walked away the disgust in service I received with them is unbareable I will never ever ever ever ever recommend this places service department to anyone like I said the sales is fine the service department sucks a real big waste of time huge headache

I dealed with mike. He took the time to know me and my family. he didnt play games with me like the other dealerships did. he work to get me the best price for my trade in. if you go ask for mike and say i sent you there alec piontek