Absolutely dissatisfied with my experience. I brought my 2017 Dodge journey in for a horrific shake in it while driving. Ive had my car at two other mechanic shops but due to both of them not being a certified Dodge dealer, they couldnt fix my car. So I brought it to Red Wing. They came back with, they balanced my tires.... umm, no thats not what I wanted. I new something was wrong with the driveshaft. I was told this in the beginning. I went to a third non Dodge dealer in red wing and they told me it definitely not the tires. So i made the trip to Eau Claire WI to their Dodge dealer and they told me its definitely not the tires. Come to find out. They replaced parts on the driveshaft AND my rear differential was leaking, so that was also fixed. Im not pleased what so ever with Red Wings job. I need a reliable vehicle for my children to ride in and I now know NOT to ever bring my vehicle back to Red Wing again. Poor quility of looking over a vehicle and getting the right diagnosis when its been to two other mechanics and they both said the same thing about the driveshaft.
I had such a great experience here! I brought my car in for some warranty work and John Goeman was so helpful. He got my vehicle in right away and everything was fixed perfectly! I would recommend this place to anyone.
Friendly service and they will take care of you
I was involved in an accident with direct collision to drivers rear wheel. I had it towed to House Ford to have the drive train looked at before it went to body shop. The vehicle returned to Ford after the body repair for inspection before it was released to me. I drove it 150 miles when warning lights started for rear wheel brakes. I returned to Ford, where they informed me THE AXLE WAS BROKEN AND THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKES!!!!! When I asked if they had looked at that after the accident, I got a shoulder shrug. They fixed the axle, and when I picked it up, the wheel still had all the brake dust on it that it had when I brought it in. I had to go back in and ask for a rag so I could clean it myself. There is more to the whole story but this in unconscionable!
Very satisfied with service . They took care of the problem in an hour.