Drove from St. Paul to Red Wing to hike Barn Bluff, and stopped for lunch where our car wouldnt start. Called Riverside and Sara answered phone. Said she would drive to where we were and give us a quick jump, which she did and car started. Then she said there was no charge for her assisting us. She said after we made it to Barn Bluff and if the car wouldnt start again, to call back and she would come out again to help us. Sara you are the best! Not many places would help like you did. We got in our hike, the car started, and we made it home. What a great experience we had by calling Riverside. If we lived in Red Wing, you would be our auto repair place. Not many places would help like Sara and Riverside did. Our car dealer never even returned our call. So glad we called Riverside and received such fantastic customer service!!
Don’t waste your time coming here. They will rip youOff after they don’t fix your car but still charge you for it.Matt the little weasel behind the counter with shirt feet and slender hands made comments under his stank breath to my gf about the whole situation as well. Let’s not forget the window they shattered in my Pontiac g6 that I had in there to get aligned as well. They did fix it after having it for a week. My steering wheel is still not centered after paying them twice to do it right. I’m going to take it to another shop to have it done right. Do yourself a favor and don’t use this place. Tell all your friends as well.
When I did an Internet search for auto repair shops and saw that Riverside Auto in Red Awing MN had 25 years of service - it was a no brainer! I had an emergency ‘car healing’ before taking a 4-hour trip that afternoon and they were very sympathetic and understanding of my situation. I was in and out of their shop in no time. And shortly thereafter, doing my road trip south. I mentioned this to my Wacouta neighbor Nancy and she, too, had an extremely positive experience. THANK YOU ALL!! (PS - the lady that checked me out was one of the most kind-hearted souls you’ll ever meet.)
Had to have a key cut and programmed. Matt has always been very courteous and professional.
Im new to the area and needed a hitch installed. Riverside was great to deal with and got the job done quick. My only complaint is the place had no signage when I went, so it was a little hard to find. Otherwise, great experience.
Great people, prompt service and under cost estimate. I couldnt be happier. Thank you Riverside.
They evaluated an older car for me to decide if I should fix it or get rid of it. They did an excellent evaluation! We are fairly new to the Red Wing area, and have not had a mechanic company. I am happy that we do now, for sure.
Fixed the issues I had with my man van. Shop was recommended by other shops in town. They explained the issues and fixed them. Super happy to get my cruise control back and to have my stability control working properly instead of every time I turn the corner.Would definitely recommend to others. Great staff!
Love the people at Riverside! Technician Scott Murphy is knowledgeable and professional as are all the techs. Wouldnt take my vehicles any place else!
Had remote start installed. The whole experience was excellent! Great service. Trustworthy, knowledgable staff.
I was very impressed with their way of presenting information on what they found during the inspection. Quick and explained everything clearly of whats wrong with my car. Very detail invoice as well!
Great service!!! Very professional and polite. They took time to explain the best & most cost effective way to get the job done. They went the extra mile for me!! I definitely recommend Riverside automotive.
When I brought my beloved Morris Minor into Riverside I was filled with dark trepidation because I thought the bill might be gi-normous just for the few simple, minor repairs my classic old British people-mover seemed to need. Thankfully, when Dave saw my Morris Minor he became a wide beam of shining optimism and positive energy about the project. His positivity was infectious. Soon we were collaborating on the Morris Minor, with Dave confessing that he deeply feels that the 53 Morris Minor is a DEAD SEXY car and, whats more, after the repairs were completed he asked if he might borrow the Morris Minor for a an afternoon of cruising around the lake with his family, who are also bastions of positivity about the Morris Minor.If you have a Morris Minor in need of repair, be sure to take it to Dave at Riverside.
One of the worst places I have ever taken a car, no estimates given more expensive parts ordered and installed than what I was quoted at. If you want to get played like an old 45, take your vehicle here! It’s pathetic places getaway with this, do the right thing and avoid this business at all costs
Overpriced and rude... $700 for a battery and oil change. DO NOT GO HERE!
High quality work and very responsive team of people. Also fast! Personalized service - they drove me to work and picked me up again when the oil change was complete. Will definitely go here again.
Very professional and thorough. I would definitely recommend them!
Part ordered came quickly and they were able to get me in on the same day!!! Got my side mirror replaced!!!!!
I was worried I wouldnt be able to find a shop to get an oil change for my car before the weekend. However the first number I called was Riverside, due to its proximity to my home. They had me scheduled for the next day. I was able to drop off my car and received quick correspondence via text. They let me know I needed a brake fluid flush and gave me a quick quote. They were very professional and helpful especially in an already stressful situation. I look forward to working with them again.
I will not take my car back to the place for nothing
Was able to help us when we needed help getting a key made for our car. Great service.
I’ve been to Riverside for a few years now, every time that I have had car issues and their service is always outstanding. Very helpful, understanding, and flexible. I trust their services and they back it up with a warranty on parts and labor.
Actually had a great experience at a mechanic :)We thought we needed a compressor for the AC which would have been expensive, but they figured out it was a cheaper fix.The place is nice and the employees are kind and knowledgeable. They drove us downtown and recommended some places to check out :)Highly recommended! Thanks guys :)
They fixed my vehicle!! I was beyond frustrated with my Jeep. An electronic issue that left me stranded more than once. No other mechanic could find the problem and others would not touch it. Riverside had it just a few hours and fixed in the same day! Thanks so much!
Riverside automotive staff is courteous and friendly. Customer area is clean and tidy. Work is prompt and I was kept apprised of progress and findings. Pricing was fair along with quality parts and work I would recommend them for any car repair.
Great, prompt service from Dave at Riverside Automotive. Dave runs a clean, friendly shop. We were glad he responded so quickly and got us back in the road!
I was looking for a place to get a car starter for my mom. I live in Texas so it makes it a little trickier. I couldn’t have been more happy when I called Riverside. The customer service was amazing. They talked me through all of my concerns. I was shopping around but after a couple minutes on the phone I knew I found the place. Thanks everyone! I will recommend you to anyone!
Always get great service on my vehicles. They are up front with you.They always make you feel a home.
Riverside Automotive did a great job on my truck. It was not easy finding the parts they needed. I believe they went above and beyond to track these parts down. And once they put them in my 4x4 works great. Great service friendly people. I will go back in the future for any work i need done on my cars .
Riverside has serviced several different vehicles for me, and I can highly recommend them for getting the job done right the first time, which saves me both time and money. They do a thorough overview of the vehicle so I always know if there is anything that will need to be taken care of in the future, and they take the time to give an explanation of the repairs. I trust them to tell me what is really needed and what can wait. If you want your vehicle to be in good running condition but dont want to worry about how honest the recommendations and costs really are, go to Riverside.
Great service on a snowy day. Had an battery and wiring problem that was solved in friendly and professional manner
I am very impressed with these guys! Had a remote start put in my truck. Excellent service, honest, and very respectful! Gave me very good information on the cost and how things were done. Such great service!! Thank you!!
These guys are awesome. Great service, great work. Thank you!!!
Very easy to work with and very professional. Will always use Riverside from now on!
Courteous efficient worked fast listened to my concerns about my vehicle. Definitely recommend
I am so glad that I have found Riverside Auto for my vehicle maintenance needs. They were professional, thorough and trustworthy. I had a concerning, but intermittent issue with my transmission that would auto erase the error code after I turned my vehicle off, these guys were able to interrupt the end of their day and spend time to diagnose the problem while the code was active. I am so appreciative of their time and willingness to help. In addition, I think they offer a higher level of service than you find in many other places. Thanks!!!
They were great with keeping us updated on what my car needed and didnt do work that we didnt approve of. They even had my car started for me when I came to pick it up so it was warm. Very thoughtful!
They were friendly and very knowledgeable. Nice customer waiting room too!
Excellent Service!
From my first phone call to pick up of my car, Mark was friendly. My estimate was right on & the work done in a timely fashion. I would use R again & would definitely recommend them to others! Thanks guys.
Thanks for understanding me when I am trying to explain the noises my vehicle might be making. (LoL) You guys are awesome! Thanks for your honesty....and for taking such good care of me and my vehicle. Red Wing is lucky to have a place like this.... Riverside Automotive.
Did nice job on the car for a reasonable price and they get you in right away.
Professional and thorough service.
Craig went above and beyond to explain what they fixed, and had estimates prepared for me on for new tires without me even having to ask. This is an honest shop to go to. They are fast and genuinely care.
Excellent customer service! Will definitely go back and recommend to everyone!
The employees of Riverside automotive are welcoming, professional, and will not do any more work than is necessary. They also go the extra mile and explain to you any further risks to the overall maintenance of your vehicle.
These guys are great! Mark explained what the issues were and what was needed to fix them. He even spoke with the mechanic that had worked on the truck previously! A++
Very knowledgable and professional. Plus the shop is very tidy.
Reasonable pricing for a diagnostic, great online tool to break down exactly what’s going on with your car. Wouldn’t hesitate to use again!
Brought my 03 Grand Cherokee in with death wobble, I had it parked all summer because it was unsafe to drive.After a week at Riverside Im confident driving it again.They listened to my concerns and communicated with me very well to get the service the vehicle needed and stay in budget. I walked in expecting a complete front suspension replacement and they diagnosed the specific problem and prioritised the repairs.I will definitely be using Riverside for other automotive repair needs.
I brought my car in with a problem. I was told that I needed both rear trailing and tracking arms replaced along with a new motor mount and new oil change and plugs, etc. Your shop wanted me to get $2500.00 in repairs that the car did not need and had Nothing to do with the problem I brought the car in for. The Motor mount I was shown was in pretty good condition with both parts still vulcanized together, not completely separated as I would have expected. There were some cracks in the rubber, but was certainly fully functional. I was also told that both trailing and tracking arms needed replacing, but the next shop I took it to said they were in excellent condition and showed me as much. You also told me that I would need an oil change even though the car just had one less then 300 miles earlier. Synthetic oil changes go for 5000 miles not 300 miles. But your guy said that I really needed to get one along with new plugs, etc. Your shop also said the car was unsafe to drive and made me feel that my life was in danger if I drove it. So you call this excellent service? I feel that you lied to me, you certainly defrauded me out of my $600.00 for a part that I did not need. Lastly my ignition switch is also screwed up, but worked fine when I brought it in.
Excellent service and communication. The kid friendly waiting room is greatly appreciated.
They did a great job going above and beyond what I asked of them to make sure everything was done correctly
Riverside Auto are GREAT. They are very professional, friendly, courteous and very knowledgeable. I sure will recommend Riverside to all my family and friends. Thank you Riverside.
The River Bluff Humane Society (formerly Goodhue County Humane Society) is grateful for the generosity of Riverside Automotives friendly and helpful team in Red Wing. When our van wouldnt start, they took action and donated their time, skills, and parts to us to get it running again. Our van is necessary to our operation and our mission of supporting our animals. Thank you Riverside for your support.
Short in door fixed
High confidence in this shop. Go here if you want it done right.
Dave did a superb job in inspecting my car.. And he walked me thru step by step on everything he was doing!!Even let me hold the flashlight!! Thank-you Dave!!
Good place. I like it because it is clean and they are nice. They all ways fix my truck in a short amount of time.
These guys are so professional and down to earth. Everything is up front with no surprises. They even pick you up. Im very happy with their service!
Very accommodating and got me in right away. Took care of the issues I had. Very happy.
Dave and crew have repaired our Sequoia, Audi A6, CRV and Civic. Very knowledgeable and thorough. They spent extra time on vehicles without charging for my sons CRV. Riverside is the European experts in Red Wing area. I recommend Riverside.
Very professional, explained repairs in great detail. Prompt service and would use them again.
Im biased but I havent heard of another place that can diagnose a problem as good as they can. Have you?
The dealership didnt find the problem; Riverside found and fixed it.
I needed the wiring fixed on my trailer and the folks at Riverside Auto did a great job getting it all up and running! They took the extra time and care needed to deal with a little hiccup that happened and I would recommend them if you need something done in your car, truck or trailer!
I always have good experiences with riverside nice and professional staff
Mark accommodated me to make my schedule work installing my remote start on my 2012 Cruze everything was done the right way with a shop warranty that cant be beat.Thanks!
Riverside squeezed me in right away to fix my wipers. Fair pricing!
Very friendly and accommodating. Nice to do business with, trustworthy!
Great work, able to get car in for repair on short notice.
Very professional staff. Dont try to sell what you on goods and needless service.
Riverside Automotive is a family run business that treats me and all customers as part of their family! My wife and I are very pleased with the work they do on our vehicles! We have an X3 BMW, VW Jetta, and a Boxster Porsche. Every-time we bring our cars in for service, Dave and his team are not only professional and courteous, but bend over backwards to make sure our vehicles are serviced and running perfectly. Riverside Automotive has been in service for 22 years and I recommend them to all my friends! My wife and I drive from Eagan, MN to Red Wing, MN for their service for which we can trust!
Very helpful and knowledgeable!
I called to get my sons air conditioner fixed in time for his Birthday, they worked him in and fixed it same day!
Very helpful informative and great workmanship
Great service!
Poor service, dishonest and shyster
Its gone