user
Maaco Collision Repair & Auto Painting
3045 Crossroads Dr, Redding, CA 96003, United States
Appearance
Maaco Collision Repair & Auto Painting
Comments
Th
Review №1

This place was great they were able to get my car in quickly and did a great job. They were friendly, kept me updated during the process and made it super easy. I had my car back in less than a week. Every other shop I called were booking weeks out. I would use them again.

Te
Review №2

I recently brought my car in to be repaired after a traffic collision. The damage was fairly extensive and it was an out-of-pocket pay situation so I was looking for a reasonable price. Michelle was awesome! She worked with me to get the needed work done at a price that was within my budget. She kept me informed throughout the process and really went above and beyond to ensure that I received exactly what I needed without breaking the bank. My car looks amazing! Better than before the accident! I am so, so grateful for the amazing work, customer service and overall results that I received. I would definitely recommend Maaco to anyone in search of full-on quality work and a top-notch customer service experience.

Ro
Review №3

I am so Happy with the paint job and body work they did, and I felt kindness, and felt my truck was in good hands, Michelle and Jerry are good people to work with, found hard to find parts for my old truck, they have very qualified workers, I would highly recomend this shop !

Ty
Review №4

Fantastic service and really helpful staffSave yourself the frustration and have the pros do it.Great recommendations from the staff and the project came out looking excellent.

St
Review №5

We had Michelle and Jerry paint our Honda, it had door damage and the paint was very thin. when we were picking up the car we could tell that they did a very good job. we will recommend Maaco to all our friends.Thank you From Julie & Steve Emery

jo
Review №6

Not only has Maaco been of amazing service to our company Securitas Protective Services by repairing our patrol vehicles in an incredibly fast period of time after every accident that has happened over the past 10+ years, but they also managed to give me a great deal on repainting my personally owned Dodge Challengers front bumper and parts, the entire left side of the vehicle. It only took them less than a week to do so. Michelle is always friendly and keeps you updated throughout the entire process and doesnt do anything without your approval first.Great customer service and quality of work, highly recommend!Extremely satisfied customer J. Hopkins

Je
Review №7

This is the best shop in Redding, not only was the quote for repairs extremely reasonable for out of pocket expenses but the work is amazing. I would never even know that there was damage to my vehicle. Michelle was knowledgeable, friendly and fast about getting my vehicle back to me. The staff was amazing with there skills on repairing major damage and extremely polite. I have never worked with a shop that kept me in the loop and allowed me to see and know everything that was going on with my car. Top notch service!!!

Li
Review №8

Great people with excellent service. My car was repaired in 4 business days! They even gave us a ride to pick up our rental while our car was being repaired. All around a great experience with them. Definitely recommend!

Ga
Review №9

They’re honest and professional, did a great job repair and repainting my car.

Ti
Review №10

I just got my car painted black diamond and it was an amazing paint job and looked amazing in the sun! Michelle and Jerry are so sweet and friendly and the whole team did a great job.

De
Review №11

Beautiful paint job Im my beloved car.Very professional & great valueWill definitely recommend to everyone.

Ba
Review №12

Excellent customer service. Worked with me to get a comfortable price & product. Absolutely beautiful paint job exceeded my expectations! Love my car now!

Cr
Review №13

Maaco is an excellent choice for collision repair. Michelle Arnold is an expert at providing a fair estimate right away, working with the insurance company, keeping in touch during repair, and, in my case, going over and beyond by delivering a vehicle that looks brand new outside and inside. Thank you Michelle and your team for providing such outstanding service.

Si
Review №14

I had an amazing experience with Maaco! The process was super easy on my end and they did a beautiful paint job on my car!!!! I couldn’t be happier. :)

Je
Review №15

My wife and I are rebuilding a go kart and decided to go to Maaco Collision Repair to see if they would be able to repaint the frame. They ended up giving us a good deal and did a fantastic paint job. I highly recommend Maaco if you want a very professional paint job!

Mi
Review №16

I highly recommend the shop. The owners of the shop are extremely helpful and friendly and tell you right up front when youre standing there how much its going to cost. They do an excellent job.

De
Review №17

They repaired my door after a collision. They did a great job, best price out of several and quoted and done in a timely manner.

La
Review №18

Fixed my bumper hella fast for hella cheap, their staff is refreshing and they even cleaned my car after

Ja
Review №19

I bought a 2002 Silverado with faded paint on the hood and roof. Maaco has transformed her into looking new again. I couldnt be more thrilled with the great service and outstanding paint job.

Li
Review №20

I got an ad online for a deal.on Paint .they wouldnt honour it.they charged twice as muchand gave me attitude .Do yourself a favourgo somewhere else !!

Ja
Review №21

Thank you Michelle and Jerry for doing a super job. I have a 1968 El Camino SS and was concerned about leaving my baby at any paint shop for a spot repair and paint. Dark cherry, not a easy color to blend on a spot repair. From start to finish Michelle, Jerry and the whole team at Maaco went out of there way to make sure that I was taken care of and the end result was a amazing repair and awesome paint job. I highly recommend the team at Maaco. Thanks again!

Li
Review №22

Awesome above and beyond service! Very detailed done nicely. Thank you truly.

Lo
Review №23

The owner was very nice, honest, helpful, great services, and friendly. This is a place I will recommended everyone one to go to. Friends, families.

ja
Review №24

Best value in auto restoration

NC
Review №25

Had to drop off truck and they returned me to my home. They than picked me up after the job was finished. Very friendly and helpful. Did the job on time and very professional.

Ro
Review №26

Great estimate, and sense of customer service. Thank you!!

D
Review №27

Excellent and honest customer service!

An
Review №28

Very pleasant experience and loved the results. Our car looks brand new!!! Highly recommend Maaco services! Great job!

Da
Review №29

Masco did a great job repairing and painting a difficult body panel dent. No sanding scratches, perfect paint match, and worked with my insurance company well.

Ma
Review №30

I have never been through a process of processing a claim for a vehicle. Michelle was very kind,h me through everything! The body work was phenomenal,f customer service was great,communication was excellent! I dont think I will ever take my vehicles to a different repair office! We even got a paint job separate and it looks fantastic!

Li
Review №31

I chose Maaco because of the reasonable price and previous excellent service. My 2014 Prius was repaired quickly and per my request. There was no pressure to “up-sell” me for a more thorough job. I was paying out of pocket so this was much appreciated! I hope I don’t need future auto body repair but if I do, I’ll use Maaco!

Li
Review №32

Outstanding customer service and work!! They worked quickly and did a fantastic job. They went above and beyond of what was expected. I highly recommend for any car body repair and will use them again if needed in the future!

Gr
Review №33

I have a used car lot here in town and I have had many things painted here. They have done spot painting and dent repair and painted hoods and bumpers. they always match them real good so you cant tell where they painted. They also have some good deals on cheaper full complete paint jobs and they can do really high end nice jobs also, for a lot less then the other guys in town. I really like the owners they are real nice family people. If your thinking about having some paint or body work done, check them out I recommend them. Also they are pretty fast too.

Sa
Review №34

I got in a pretty bad fender bender in my Honda Civic, and due to the circumstances had to pay out of pocket. Macco quoted me much less than any other shop, and the final cost was the same as quoted. My car had a custom paint color, and originally Michelle stated they would try and get it close - but they nailed it, it matches perfectly. Their repairs/ paint took less time than quoted as well. While I hope to never need their services again, Macco Redding would be my first stop should I.

Au
Review №35

Michelle at the front desk was wonderful. They did a wonderful job repairing my car. She was very informative and gave me the best deal. I am so glad I went there. Will go back and refer them to friends. Their employees were also very nice. Extremely Happy with the results. They get a 10!

To
Review №36

Excellent service in the offices & well as in the paint booth. Always courteous, pleasant, customer oriented. Third vehicle Maaco has painted for me in last decade. Very customer oriented, personable, pleasant to deal with. Most important: On time re. commitments & keeping them.

Ma
Review №37

Macco did a great job, at a fair price! I was very happy with their service. We will definitely be going back!

Te
Review №38

The team at Maaco was superb! The estimating process was quick, efficient and accurate. They even took the time to explain the process and make recommendations on ways to save me money! The end result was awesome and was done on time. Great work guys!

Mo
Review №39

Maaco is the best in town. I was recently in a bad fender bender and have never been through the insurance claim process before. I went to a different body shop and they quoted me a number that was undoable for the insurance and my car would’ve resulted in a total loss. Then I came across Maaco & I’m so grateful I did! Michelle was so helpful through the whole process. She knew how much my car meant to me and she went above and beyond so my car wouldn’t be a total loss. She worked so hard with the other party’s insurance to save my car. Michelle did everything she could so I can be back on the road with my sweet Corolla & I couldn’t be more grateful for her and the team at Maaco. They did an excellent job on my Corolla, it looks brand new. Also, not to mention they repaired my car in just a little over a week!! THANK YOU MAACO!!

Br
Review №40

Really nice people who took great care of us. New bumper and paint. Thanks you guys!

Mi
Review №41

The folks here were friendly, courteous, helpful, and perfectly willing to get on the same page as me. I needed some scratch and dent and a bit of bent-door-skin work done on a car with 170,000 miles on it (with probably 130,000 to go). I wasnt after showroom quality, I just wanted my car to be presentable. I went to a non-Maaco shop and got quoted over $10,000 for this car that cost me $17,000 brand-new.The nice folks at Maaco understood that I was after presentable not perfect, and quoted me a touch over $2,000. They gave it back to me at very nearly showroom quality. I did not recognize my car in their lot when I walked past it, it had been so long since it was that nice-looking. We had agreed that the repair of the bent door-skin would not be perfect, but the repair is so clean, I cannot tell that it was ever damaged.The folks at Maaco gave me a fair price, and then exceeded my expectations with what they delivered. The only downside is that now I cant just kick my door shut when my hands are full, anymore -- the car looks too nice!

Sk
Review №42

Michelle and Maaco made my 2013 Kia Soul look brand new after an accident tore up the driver’s side door. Great service and the job was completed sooner than estimated! She worked with my insurance company and made the entire process stress free.

Wo
Review №43

I took my fiance’s car to macco to get it painted, I’ve heard good and bad things about macco but let me tell you, Redding macco is awesome! They quoted me for all the body damage and I told them to take some stuff off quote because I couldn’t afford it. They took off hail damage on roof and hood and a big dent on rocker panel, but when I received the car back I noticed they did the body repair anyway, I asked how much extra it’s going to cost because I wasn’t quoted for it and they said don’t worry about it we wanted it to be perfect for you! Very happy with the job they did And I will definitely be coming back for any future body repairs or paint jobs!

Pa
Review №44

It was an overall good experience having my Honda Civic painted at Maaco. The price ended up being close to the advertised price which I selected. Michele was pleasant and cordial, making the whole process a positive one and worthy of recommending to others

No
Review №45

I am extremely satisfied with the service I received at Maaco in Redding. I have a 94 Dodge Ram and the factory paint was literally falling off and the exposed metal was beginning to rust. I had taken it to several painters for quotes and decided to take it to Maaco just to compare. I immediately felt welcomed when I came in. Michelle and Jerry were very professional and friendly. They explained the entire process- from the preparation of the metal to the actual application of the paint. They showed me the breakdown of the costs and the quote they gave me was much more reasonable than the three other quotes I received from other companies. When I came back to pick up my truck the following week, I was totally amazed by how good it looked. The level of quality was well past my expectations. I would easily recommend them to anyone who wants a really great paint job at a fair price. Thank you Maaco!

Va
Review №46

Repair from start to finish was handled in friendly professional manner. All details of repair were taken care of expertly. Would highly recommend Maaco to anyone in need of auto body repair.

Lu
Review №47

Great people and a even better paint job! I wouldn’t hesitate to use them.

Mi
Review №48

I wrecked my car in the recent snowstorm went to a couple different shops who didn’t impress me and didn’t seem my car was wrecked enough for them to deal with. MAACO took the time to look at it even Popped the hood and found a cracked headlamp due to the impact they even cleaned the other lens on the other side to make it pretty like new. My car is pretty once again even better looking now than before I bought it. I highly recommend MAACO, Michelle and her posse. They R an awesome team I give them two thumbs up-they even worked with my insurance company AAA and made it hassle free for me

Cl
Review №49

They do uncomplete work and dont finish the job what theyre paid for an they take advantage of their customers

He
Review №50

Amazing job painting my husbands truck! He is beyond pleased & they are amazing to work with.. A++

Gu
Review №51

Jerry and Michelle are great people and will take care of you honestly.

Ke
Review №52

I took my car into Maaco to have some repair work done to the left side rear of it. They straightened it and refinished it so well that you cannot tell where the original vehicle ends and the new work begins! I was helped by a nice lady named Michelle, The work was done in a very timely manner, and they were very professional, I highly recommend them to all my friends!!

Vi
Review №53

We are repeat customers. Just had our 2007 S2000 painted; it looks brand new. Michelle was friendly, knowledgeable, and noticed small details.

Jo
Review №54

Chevy Colorado turned out great after a deer took out the driver side front end. Michelle worked with my insurance company and got everything done. Very satisfied with the work and customer service.

Jo
Review №55

I brought my 1964 Buick Skylark to Maaco for a complete paint job. They did an excellent job! I have owned the car for 50 years(my first car). I had them repaint the car its original color(silver) and it looks better than when I bought it in 1966. Thank You: Maaco!!!

L
Review №56

They are super great! Really through and my car looks great. Great staff😀

Wa
Review №57

Good people.

Pa
Review №58

Right front fender was a different color, they said it was a different “shade” and wouldn’t fix it. Paint started peeling after a year when I took it back they said it should have been prepped better, I said you prepped it, he said I should have paid them more, they’d have done a better job. Stay away from them.

Ty
Review №59

Maaco fixed my damages extremely well and had great customer service along the way

Sh
Review №60

Awesome customer service and very happy with their work. My car looks great.

A
Review №61

It was so pleasing to me to find a business that is concerned about something other than the bottom line. You certainly have a loyal customer and I will highly recommend you to anyone I come across who could use your services.

Jo
Review №62

Easy to deal with quality work you get what you pay for

An
Review №63

My truck looks great. This is by far the best value for your buck. Happy customer, thanks.

Ed
Review №64

Not quite sure how to rate this company without it seeming like slander. Its a husband & wife operation, the wife being the somewhat rude and difficult to communicate with receptionist. We have a 2 tone truck; they were only supposed to paint one of the colors, but they painted the whole truck the same color, and the beading where the one color was to end and the other to begin was very visible. The one color looks great, but not what we asked for; I just dont think she understood our request. The emblems that had been removed for painting were put back on crooked and is very noticable. My suggestion to anyone that is considering a paintjob here show them pictures of what you want your vehicles to look like after its painted.

Li
Review №65

Not what is advertised! Not all paints are considered in the 299.00 paint job! Really theres no such thing as a 299.00 paint job as far as i could see. 600.00 to just paint the sides of my car! Outrageous!

Ra
Review №66

Awesome job done on a paint peeling Toyota. Could not be happier.

Sp
Review №67

We were drawn to your business by the competitive pricing. Your personnel were friendly, knowledgeable, and professional. We were very pleased by the work and the value.

Pr
Review №68

The paint match to truck appears to be as good as could be. Im happy with that. No complaints from me.

De
Review №69

We had an older car in need of a do over and Michelle and her crew brought it back to the new look when we drove it off the car lot. We are looking forward to doing another vehicle in the near future. Thanks Maaco in Redding, CA !

Ja
Review №70

Great service and repair job. We are happy with MAACO.

Du
Review №71

I got the budget enamel paint job it turned out perfect I would trust them with my other car

ho
Review №72

Had the premium paint job done on my 2002 Honda about 1 1/2 yrs. ago. Molding and hdwre. R&R for paint leaks. 5 yr. warranty. Took care of the serious sun burns and paint flecks. Have had two prof details since then and both said it was a solid job. So far looks very good.

Ky
Review №73

I struggled to post....but here it goes. I called in advance, spoke to a friendley lady. I just bought a shell off craigslist and wanted it color matched to my truck. Quote was 450.00 for enamel or 750.00 for 2 stage. When I got there all friendley and crew hopped into action and took my shell off and rolled it to the back. The lady (I am guessing co owner with husband based on other posts) told me to come to the back. She started pointing at scratches and very small chips and said they will paint over those chips and scratches, but they will show. I asked, dont you stand it before you paint it...she said it needs body work because it is fiberglass. She calls the body man over and they tell me 3 hour of body labor wich is another 450.00????? For scratches and chips at the very bottom edges??? I asked why didnt they say this before they took it off my truck??? I felt like I was at Camping World or a local car dealer where they got me in and started the ad-ons. I told them to load my camper back on. The Husband or co-owner came out and rationalized and apologized,,,not sure the wife is the right person for the job....tough one for him...This didnt feel like a good family business. Felt like If it was some less familar with body work would be taken advantage of. BTW, I just took it down the road, 450.00 2 stage and all scratches and chips will be taken care of

Ki
Review №74

Beautiful job tyvm and Michelle is great very knowledgeable

An
Review №75

Owners are amazing still working on kinks with paint job, but doing all they can to fix the kinks ... I would send anyone to macco due to the customer service and desire to do a great job . I cant not say enough on the customer service ...... above and beyond a pleasure to work with

Sa
Review №76

Rude !

ju
Review №77

I am giving this shop a generous 4 stars because overall the paint is good. HOWEVER, there is some not so good here. First, and most important, know be sure to know what questions to ask because the information will not be given if you dont ask the right questions. Your window moulding will NOT be removed unless you request it, and this will be an extra $40 per window. If you dont have this done you will see a strip of the old paint color below the moulding. Also, be sure you check THROUGHLY inside and out of car upon pickup to make sure everything was put back e.g.. door floor moldings, antennas for xm or whatever, (neither of these were put back on my car) Also, you will NOT get a little touch up paint for chips that DO occur on highway driving. You will need to ask for this at the time you write up the contract, and it is an extra charge. I never thought of this and now since I live far away from the shop I will need to go on a hunt locally for this item. And you will need this. You just need to be on your toes, because if you dont think of these things no one there is going to suggest any of it.

Ta
Review №78

Great service and loved how friendly they were.

A
Review №79

The work turned out very nice, it looks like a new truck. I am happy, thank you guys.

Br
Review №80

Good service, high quality workmanship, speedy turn around. Thank you!

Br
Review №81

Maaco did a great job at fixing our car after someone had hit us in a hit and run. Looking at the car now, it looks like the parts and paint are factory originals. The only issue I had was the low communication between when we dropped off the car and picked it up.

A
Review №82

I was very surprised at how well they kept on checking up with me on the status of my car. I was very pleased.

Da
Review №83

Quick service and quality work

Ka
Review №84

I weighed my conscience on this review. I dont want anyone else to go thru my sad experience, so concern for others won out. So sadly my gorgeous dark teal malibu went from teal to very dark forest green with metal flake. my husband sold his second vehicle to paint my car. After another company painted the roof of my car (due to scatches from a bad storm) they sanded the top coat so much it left big white spots all over the roof. so we tried MAACO for a complete paint job. We chose the 4 year warranty paint system. when I picked up my car the center console fell apart in a million pieces. (MAACO broke it and said nothing.) After I called them they replaced it from one of their friends (used). When we paid the invoice, then we were told it is a prorated warranty.My beautiful teal malibu is no more. I am so sad. Now in my mind it is an ugly dark (almost black) forest green. I dont want to make a legal issue of it because my husband paid about $1500 for the job. I dont want to hurt his feelings. Now my car it just a car.And the lady at the desk everyone refer to is the owner. Very Rude personI tried to upload pics of before and after. so if you see a teal malibu with door decal that was the original. The very blurry dark green back of the car pic is the horrible color after. I had the wrong shutter speed on the camera

Ra
Review №85

Reddings #1 Body and Paint repair shop....

Ja
Review №86

I had to ask a painter to find their office personnel, and when I asked if they could repair my bent door hinge the lady said to just buy new hinges.When I said they werent available for my truck she just shrugged her shoulders.Then I proceeded to tell her it was such a minor repair that I could do it myself, I just wanted a professional with experience to do it and she insisted that I buy new hinges.Never again will I return.

St
Review №87

I honestly Would NOT recommend Redding Maaco to ANYONE!!!! After talking to many unhappy customers and some employees their & actually witnessing it for my self how they treat customers an their vehicles I was very disappointed to learn how the place really worked. They like to pick ur car apart & mark up every bit of body damage an chip repairs then turn around & corners an not even do the work you ur paying for, & the quality shows it! Doesnt matter 500$ or 2000$ job the quality just wont be their regardless!!! Maaco actually excuse their lack of professionalism in writing. MAACO IN REDDING IS A PRODUCTION PAINT COMPANY NOT A CUSTOM PAINT & BODY SHOP & Maaco reserves the right to set the level of workmanship...witch is the lowest of low to save time & money!The lady Michelle that does estimates is very rude & totally unprofessional. Seems like she doesnt have a clue what she is talking about & she wont let u argue that & shes very hard to understand. Ask for Gary in their tho he is awesome, great guy an very easy to work with & understand.If you do get a Maaco paint job really just take the time to look at ur paint job an point out the flaws they try and hide & dont except it, till they get it right!I understand u cant get a show room paint job for 500$ but it should always be a professional job without runs,dirt, or fisheyes. if your paying a business for a trade, it should always be to the best of their ability without messing up someones car & excusing their negligence with the fact that their a production paint company not a custom body shop. Im not at all trying slander these people or any make false claims accusations to this is just how how it is at redding Maaco, an the owners of this franchise work harder trying to restore their reputation & reviews instead of restoring your car with a quality paint job so with that being said Maaco paint jobs look great from 20ft away tho Ill give them that, they just arent quality paint jobs

ch
Review №88

Poor quality work, and our brand new civic was returned with a large gouge in the hood, which they covered with touch up paint and denied. The rear bumper was being repaired! The owner is dishonest. Get what u pay for I guess. Never again.

Je
Review №89

They did a great job on my car!

Do
Review №90

This place is far beyond what I expected from a Maaco shop.

Da
Review №91

Great service and the highest quality!

Ka
Review №92

Just called to get a general idea of cost and the woman was rude and laughing at my question, then hung up. Horrible customer service. I will not be using them.

Du
Review №93

Very good and friendly service.

Bo
Review №94

Paint job cost allacart, advertised cost will be times 2 .

A
Review №95

More expensive for less of quality

Information
51 Photos
95 Comments
4.4 Rating
  • Address:3045 Crossroads Dr, Redding, CA 96003, United States
  • Site:https://maaco.com/locations/ca/redding-12371/
  • Phone:+1 530-710-9430
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations