Locals spot. All your standard car goods. Helpfull staff that are forthcoming with crucial info.

Super nice helpful staff and help you find what you need

Good fast service. Even the new guy was not phased by what I needed.

The men are not as welcoming or pleasant as the women that used to work there.

The guy was very rude at the timeWas not helpful at ALL. I will go to Napa

Great service friendly staff

Very knowledgeable and very courteous. No questions asked if you return a part.

Great service, knowledgeable staff, lots of parts in stock.

Went in 11/02/19 looking for 2 specific items. Older Gentleman behind the counter did not acknowledge either myself or my boyfriend. When asked for a specific item the salesman all but grunted and said he only had what was on the shelves and did not move from his location behind the counter. When asked about a second item he did actually walk to a shelf and said hmmm, we had one, most have sold it, and walked off back to his counter. He did not offer to see if it was a stock item that might be on order or offer to look into ordering it. Thank goodness there are other auto part options besides Baxter in Redmond.

Fast friendly service, always get the correct part!

Went there for a quick diagnostics for my Jeep. Gordon refused to help because he was the only one working. I was the only customer inside, he couldve quickly taken care of me as his only customer, but instead insisted on arguing about OReillys not having their diagnostics checker and being combative. Thanks Gordon, youre a real help. Not. Never again.

My first experience with Baxters was alright, the young man behind the counter was very nice and had no problem helping me. However this last visit today leaves a sour taste in my mouth. The older man behind the counter was rude when he asked what I needed. When I told him I needed a locking gas cap for my car, he told me that it wouldnt be found on the counters very rudely. He went and got the gas cap and told me it was going to be $13.99 like I didnt have the money or something. To top it off he didnt even ask if I needed help to make sure it was the right part, since they were closing soon. Well the part doesnt even fit and of course they are closed. Going first thing in the morning and getting a refund and going to any other auto parts store, anywhere but there.

Probably some of the worst service Ive ever gotten. Thanks to Gorden Im a lifetime Oreilys customer. He made it very clear my issues was an irritation to him and actually refused to help me at one point until I went back into the store and explained to him that Baxters was the only place in town that had a Diagnostics Reader and that I needed it done and he threw a fit about it. Another customer walked in and he refused a second time to do a quick reading. So I left, and I can see from other reviews Im not the only person that had this problem. 02/12/2016

Cool place 😎

Just the best of the rest. Always good service.

This store steals your parts and wont admit it. They took a bearing I was using to find the right race worth $45 and refused to give it back saying that their inventory shows I didnt have one in the first place. Im sure that inventories have been wrong before. Ten years in the military and two tours can confirm that. I then had to pay $25 for a taxi to go to a different parts store across town and buy another $45 bearing. Thats $115 that Baxter Auto parts cost us!!!

They always have what I need, great quality, and better prices, Im liking them a lot better than Napa now days, and Ive been a Napa guy since I started driving and racing years ago !

Poor selection, grumpy manager gave me a hard time about returning parts. Will not return

Just spoke to a gentleman on the phone name Brandon he went over and above to try to help me even called Portland on a product To try to get an answer

Do yourself a favor and go to ANY other auto parts store.

Helpful knowledgeable staff

Good price.

They do not fill NOS bottles here.

Spendy, but they had right parts.

I have given this place half a dozen chances, I’ve tried to shop here because it’s a local Oregon business but they are just too unpleasant.

Great staff

Horrible