Absolutely amazing service. This coming from a former tire store manager! Joe, and his crew are the best. Wish I could give them 6 or 7 stars. Good prices, and good service!
I took my car to an oil change and check a noise in the back wheel, ( this was the main reason)every time I hit a pathhole or a speed bump,sounds like something is lose or broken. Still the same problem. It didnt get fix or explanation about what was the problem.Why is it really hard to find a good honest mechanic? I tried Goodyear and other places.Now I have to go somewhere else.
I went here this morning for a tire rotation, balance and alignment as it had great reviews. I got there just after they opened at 7am and was told it would take 1 to 1 1/2 hours so I went to get a bagel. I came back after an hour and they hadnt looked at it yet but said it was next and to come back in 30 mins. I came back about 45 mins later and was told it was next after one other job at that time and they could look at it in maybe another hour or so. Sorry, but I dont want to spend 3 hours or more before they can maybe even look at it. I asked if there was a better time to come in and was told right around opening, like I did this morning. I had high hopes given the ratings here, very disappointed!
I came all the way across town to get my new tires from Redmond Tire Pros because the energy and vibe of the environment felt good and safe! The customer service is fabulous and the work is fast and efficient! I can trust that the work is done right and that their feedback and suggestions are sincere. I am happy with my experience! I still feel safe and Most importantly I don’t feel ripped off 😃😃😃Thank you Redmond Tire Pros!!! Please keep up your great work🙏🏽 👍🏽👌🏽
Easiest car shop ever! Walked in, got my brake pads and rotors changed in 2 hours at a great price! Highly recommend!
Excellent customer service! I had an appointment for new tires for today (purchased online). It took less than a week to get my tires in & get scheduled. Wow! I arrived a few minutes early for my (afternoon no less) but was checked in immediately. I waited less than :10 before I was directed into the garage for my new tires. The either process took less than :45 from check in until my service was complete. ALL of the staff were friendly, courteous & very efficient. Due to Covid I was even given the option to remain in my vehicle during the service which I much appreciated. I never disappoint. So efficient, friendly & easy!Will Recommend
Honest auto care! Love this place. You can trust these guys to tell you the truth about your car and treat you with respect!
Highly recommend this small business! They truly care about you, and want to help you make the best decision possible, to save you time and money, when it comes to your car. I’m so glad I stopped in, I will be going here instead of big tire stores for future tires, alignment and oil changes. Can’t recommend them enough!
Not only did they get us a much better price then anyone else on tires, we had an alignment done and still saved money compared to anyone ones else. 10/10 for all services and 11/10 for customer service. I would recommend this business to anyone hands down.
Superior service. Great staff. Highly recommend. I grew up around a tire shop with my dad so I can confidently say my recommendation here is sound ;)
Great people Super prices. Very knowledgeable
I had a low pressure tire wasnt sure whats going on. They told me in a very short time that the valve has to be replaced and they did not charge me a penny!! Really nice people ! They dont overcharge when they dont need to.
Great service for my jeep for its spring tuneup....
No appointment needed. Got the brake pad and rotor changed within 2 hours.
My stock valve has been replaced with low quality ones. They cause me lot of trouble since they randomly leak air after inflation.
Seriously the best most honest brake place around. Pricing is very competitive considering theyre in Redmond. I would never go anywhere else. Thanks again for the great work on my truck!
Long ago in Berkeley, CAL in the Seventies there was a car shop called Beyond Repair. Joe-and-company at Redmond Tire Pros should be called Beyond COMPARE! Consistently fair, always expert and LOVELY to know these guys are the perfect pick-me-up for cars AND people during COVID times! Joe is a former Navy Seal and was a medic so he understands much about Life and what counts. His team is WON-derful! Guys! You are THE best! THANK YOU for all!
Loving the new tires. The Falkens are making a big difference. For a small shop, we were in and out quick, got great customer service from the two brothers. I recommend these guys and will definitely be back!
Very honest & professional
I wish I could give them 100 stars! The best service ever! Feeling so blessed by them and specifically, by Joe Williams! He genuinely cares about his customers- no doubt about it! You know when you interact with someone and they just make your day better? Thats what its like with Joe! And the mechanics took great care of my car (I did a balance and alignment) and they even took care of a screw in my tire I didnt know about! If youre looking for a tire place- look no further! Call and ask for Joe right now! PS- We got our winter tires for both our cars there previously and we are so happy with our purchase!
Considering my first time here, Joe was very accommodating. Got there and told Joe what I needed and what he suggested for better service. He took the time to explain each level of oil and lube services and everything from there on was smooth. 20 minutes and I was out the door! Friendly and courteous. Drove the car back to work and already noticed the clanking went away. Car was happy! Thanks Joe and team!
A very professional gentleman made me feel at ease when I took a flat tire in to have it evaluated and repaired, if possible. I did have to wait, but he did let me know up front that they were very busy, and I dont ever set any rigid expectations when dealing with car problems. The flat was repaired and I was charged $21.00 and some change. Seemed perfectly reasonable, as I had not purchased my tires from them. I probably will in the future, however.
Extremely unprofessional customer interaction. They certainly did not earn my trust or any future business.
The PERFECT COVID CAR destination!! True and expert.These guys are the creme de la creme of car service. They are lovely, decent and fair to the max, expert in their work-- in 20 years of knowing this place they have maintained superb standards of car-service + customer- service! A place to feel safe with! THANK YOU Redmond Tire Pros!!!!
Came in for new brakes and instead they informed me that the drum brakes just needed to be adjusted. Glad they didn’t charge me for new brakes when I didn’t need them.
Great place I highly reccomend. They are honest sincere and kind. Did not BS me on what needed to be done and looked to see the best they could do. If you are looking for a place with honest people to work on your car this is it
I have been getting my tires here for more than 10 years. As a woman who knows a bit about cars, they treat me with respect and value my business. They trust my choices and dont talk me out of my favorite brand. They also give me the best price so I win! Many thanks for the continued great service, Tire Factory now Tire Pros on Redmond Way.
The ONLY place I will go to for tires. I was able to get better performance tires than leschwab for a significantly lower price. The customer service was great and they finished in a timely manner. I LOVE my tires. The car drives so much smoother. This is the only shop where I genuinely felt cared about. Not just looking for ways to get more money out of me.
Joe and the team at Redmond tire are excellent. I have purchased several oil changes there. Each time the work was done quickly and for a nice low price. They did not pressure me to get additional repairs done, as you can expect at Jiffy Lube or Firestone, and they were always friendly and respectful.
Very professional with their Service. They fixed my tire timely manner. I would go back there to get my service again. Thank you so much!!
We have bought all of our replacement tires here. They recommended great tires that were noticeably better them the originals and the price was reasonable. They just repaired road hazard punctures in two of the tires at no charge. An example of the excellent service.
I have recently moved out to the Seattle area and when I was having a problem with one of my newer tires I called around to find out who dealt with my brand because they were still under warranty and I found Redmond Tire Pros. They told me to come right over when I called and they looked and found a Hole that my dealership had missed when I had brought the car in to them that morning. They got it patched right away for me! No drama, no struggling back and forth about the warranty-just good quick, efficient and courteous service! They will definitely be the place I go to when I need a new set of tires!
Joe helped me find the tires that I needed at a fantastic price. While there I mentioned an abnormality with the steering linkage and the team quickly solved the issue while the tires were off at a very fair price, $0.I have been a repeat client for over 25 years and will continue to use and recommend Redmond Tire Pros.
Tire Pros Redmond are fast, and informative every time I’ve brought my car in for either oil changes or tires. They aren’t pushy and don’t try selling you something you don’t need. They are always honest and hardworking.
Ive always come here for all my cars needs. Every time Ive tried somewhere else I find myself coming back here! They always get the job done right and very quickly! Prices are low and always get the job done professiinally. Theyre the one of the only places thats not out there just to empty your pockets. Theyre always really nice and care about my actual needs. Most places are so focused on the business rather then the customers. Ive always noticed they truly care about their customers! Thank you for all your help!
Redmond Tire Factory is a great place to fix your tires. I got my flat tire fixed there without any hassles yesterday. I would certainly go there to get the next set of tires as they know how to treat customers!
Chris and Joe are true professionals who take customer service to the next level. When they didnt have our Falken Wildpeak H/T02s in stock, Chris and Joe researched how to get them delivered as fast as possible. I cant imagine a tire place being more accommodating and friendly. No wonder theyre always so busy! Would highly recommend Redmond Tire Pros to anyone who values service and professionalism. Oh wait, isnt that everyone? 🤩
My car’s tire pressure alert was on multiple times constantly after almost every engine oil replacement. Despite having to come back after replacement, all the staff said was that the tire pressure sign is on due to cold weather - everytime - and that the alert would go away after driving for a few miles. It did not, so we went back multiple times having to wait approx 30 mins per visit only to receive the same old answer. We finally decided to visit Costco Tires to inspect the tires alone, and guess what? The engineers at Costco found some work that tried to cover for the non-repairable damage to the tires on both the front and back of the vehicle’s right wheels. Staff at Costco said it’s unsafe to drive with the front one immediately replacing it with our spare tire, and advised us immediately to order new tires and get them replaced. Some work that tried to hide non-repairable damages to two of our tires were done to our vehicle, which could have proved dangerous, yet the only answers we got from the staff was that the tire pressure alert was on due to ‘cold weather’. Thank goodness we found this out early enough and never betting my family’s life here again.
Brought my own tires in. Went to Discount Tire first... They quoted $40 to mount and balance 1 tire! Times 4, thats $160. My tires were 60.00 each... Highway robbery.I called Redmond Tire Pros from the lot of Discount tire and drove right over. They got me in immediately and I was out the door faster than I have ever been at Discount.
Amazing service.. definitely recommend
I needed my brakes replaced, and this was the cheapest place to get it done by far!! They did a really great job, they were friendly, and fast. The only reason this isnt a five star is because they didnt call me to tell me I also needed my rotors replaced. I would have liked to see if I actually needed them. But, even with the rotors it was cheaper than Les Schwab!
Got some quick service here and already thinking of coming back to replace our tires. The techs were helpful and straightforward, and I never felt like I was getting nickle and dimed for any reason.
I love these guys!!! I wont go anywhere else. Such gentlemen and so good to my family...Great prices, great service!
Joe is running an excellent operation to say the least. I was in need of two tires, a wheel and a front end alignment. He took my vehicle in right away and completed the service in minutes not hours. My car now drives straight at any speed versus pulling to the right for many years. I highly recommend this shop to anyone who wants outstanding service at a good price.
I have been doing business with Redmond Tire for several years for winter tires for 2 different vehicles and they have always been extremely professional and great to work with. They carry or can order Nokian tires (one of the only tire shops in the area that has them) which is a great winter tire. I would highly recommend them for any tire / wheel needs.
Great place to buy tires! Competitive prices and the best service, be sure to ask for Joe. Very professional and works his butt off!
Redmond Tire Factory service manager Joe was very helpful in helping me choose the right tires for my 2008 Cadillac DTS .The chrome wheels were rusted inside and they did a good job removing it. Their work was efficient in good time. Would recommend again.
I’ve been coming here for tires and repairs for 8 plus years. The name has changed a few times, but the great service Joe and his team provide has stayed constant. They never sell you anything you don’t need and the customer service is top notch. It’s the best tire shop in the Northwest.
I called to ask if I needed an appointment to mount some tires I had purchased online. They told me to just come in and they got right to my car. Yes, they charge more than Costco right up the street ($24.99 vs. $14.99/tire) but the service was fast and friendly. I have always been happy with their service and attitude even though they are bit more expensive than the alternatives.
This place rocks. I was on my way home from work and was pulling a trailer and started to have break issues. I stopped in and explain and they looked at my truck and notice the problem. They order parts and went and got them and stayed hour and half after closing time to fix my truck so I could get home . I highly recommend joe and chris. Thank you both.
I have used Tire Factory for many years now. I trust them fully. They have always done a great job for me and have always been honest when it comes to what my car needs. I trust them 100%. I really would not consider going anywhere else.
Seems as though the Redmond Tire Factory can always get you in the day you call. Often I have driven up and theyve got me in as well. The best thing is that they are fast. Today I had a tire going flat they got me in right away and I was out the door in 35 minutes, flat fixed tires rotated.
Always a good experience working with the people here! Was appreciative of the quick and friendly service. Good price and great work! Thanks for your help keeping me on the road!!
Quick, professional and friendly. Open on a Saturday.
Very happy with their service. Joe immediately helped me with my Honda CRV. The last time I had the automatic transmission fluid changed was about two years ago. Seemed like the car was not shift like before. They changed the fluid and looked it over. Car runs great now. Thanks Joe!
Fast service, cost effective, and friendly staff. Highly recommend. The only negative may be they close at 5 PM.
Fast service and didnt leave me in the lurch like another national chain with a shop in Kirkland who refused to order the Michelin Energy X tires I needed. Great job guys.
Couldn’t be happier with the service here at Tire Factory! Joe fixed my tire right away - they’re our go-to place for car maintenance. Always courteous and helpful!
I have had the guys replace brakeson several cars multiple times. They are very honest, and provide the best experience i have had replacing brakes and tires. I will always come here first with any brake or tire issues.
I had very good experience with the shop in the last ten years. The owner Joe is an honest man. I think his leadership has shaped the shop into a reliable resource for car maintenance.
Service was friendly and SO quick! I had my winter tires changed out and do this every November and April. I have always waited at least 1.5h for this service (typically 2 hours) and Redmond Tire Pro did it in about 35minutes. With exception of Sears who changed them out once for $60 (b/c i bought a set of tires from them), I have always paid between $120-$150 for this service, Redmond Tire Pros beat them all! I have used Costco, Sears, Firestone, Big-O, Goodyear and my nborhood garage. NO one has come close to value and service of these guys! They were a true blessing to me this morning!
Everyone there was friendly and professional. My tires were replaced quickly and their prices were competitive. I would definitely recommend them to my family and friends.
Joe, the owner, was very welcoming and very prompt at greeting me and helping with my flat tire. Loved their service. Thank you guys!
Had major brake work done. They got me in and out of there the same day. So Friendly and Honest and didnt take advantage and do unnecessary work . I will definitely go back for future car repairs .
This place was awesome. Ps. I dont usually use the word awesome with car shops.
Had a flat tire. Came in, they told me 35min and it was done or in about that time. I asked them to rotate the rules while at it. It cost me $20 for the flat tire repair and $20 for rotation and inflation check, they even have me the brake pads status as part of it. Great service and price!
Good, quick service. Reasonable price. Awesome staff.
My dad is a mechanic, and because of that I often dont trust other mechanics to look at my car. However, I went to Redmond tires and they were so amazing! They were very honest about all the options and took good care of me and my car, in the end they ended up fixing it without the need for major repairs and thus did the labor free of charge! As if that werent enough! I was 30 min late to picking my car up AFTER they closed and two employees waited for me and told me it was no problem at all! Genuine, honest service, with an understanding for its customers! They definitely deserve your buisness!!!
Excellent service. Really looks out for the customer with sensitivity to cost and safety. Highly recommended.
These guys give really great service at a low price. Its definitely much better than all the other tire shops that Ive gone too.
Great people, professional service and affordable rates 👍
Joe, at the front desk was very professional, honest and a pleasure to deal with. Overall a great experience. Thanks Joe!
Tires were decently priced, but the service was absolutely terrible. I called for an estimate for tires and an alignment, told that my tires would be in shop the same afternoon. I made an appointment to get them installed the next morning. When I dropped my car off at 7:30, the man at the front desk told me that my tires wouldnt be in until 11. No big deal, brought my car in later in the day.When I picked up my car, the alignment was $30 more than they had originally quoted me. They had given me the price for a 2-wheel alignment on the phone but sold me a 4-wheel alignment. I protested the price, but the man wouldnt budge on the price despite the fact that they had never told me that there was a difference in price or a difference in what they had quoted me vs. what they actually did until AFTER the fact.My friends car also needed an alignment and a control arm. I took him to the shop for the alignment, and they told him that the control arm would be ready and in shop the next morning by 11. So we left and went back in the morning (this morning). They just told us that the control arm wont be in until at least 5pm tonight. So, two cases of missed time promises in two days. Not good business at all.
The owner Joe is very professional and courteous. If you have any work that needs to be done, bring your car here.
Spectacular customer service, the manager was professional, work was performed as promised. They are the only wheel repair company I will use for all my wheel repair needs.
I have been to so many Auto Shops, never met anybody as honest or professional as the Store Manager Joel. Highly recommend this shop!
Had to get my car towed here for a flat tire. Was in and out in just an hour. Told them I wanted the cheapest tires they could get me. Gave me a great deal on a set of used tires.
Fast and friendly service. My wife hit a flat and she was in and out in 10 mins at no cost to her.
Friendly staff, fair pricing. Way better than ping to a dealership.
Jared, the manager is the most honest and trustworthy manager I have ever worked with in retail / service. The job quality is ultimately a reflection of managment. I always go back because I can count on fair, quality work. Check it out for yourself.
My family and I have been coming to Redmond Tire Pros for years, I am a new car owner and have had my car serviced there now. Friendly staff, great service, good prices, reliable work!
Good service, used them multiple times definitely will be back. Always get a great price.
They have an awesome owner, friendly, helpful, great customer service skills, quick, efficient, Good quality tires & great deals.
Very happy with how I was treated, super service, and below average prices across the board. Ill be taking my truck back there anytime.
Always awesome customer service with a smile! Today I was in and out in as long as it took me to drink a coffee. Thank you!
Professional, respectful service. Will definitely come back.
Great customer and technical service for tires. They also honor quotes and take the time to get you the best deal possible
Great service and extra efforts! I was very pleased with everything!
So these guys helped us immediately in an emergency! The two other places close by said two hours even though I explained I was transporting already stressed live peacocks!! THANK YOU REDMOND TIRES!!
Amazing service! Better prices than Les Schwab
They got me in quickly accessed my problem super fast and did the work for a fraction of 3 other quotes I received!!
I went to Redmond Tires trhee times, for oil change, for tire repair and tires change. Each time the service was timely and excellent. I do recommend to friends and neighbors.
Great place for flat tire repair. quick and only cost $20
Great service. In and out for a flat tire repair in 50 mins
Excellent service!!!! Good prices....way more reliable than les Schwab
Very friendly staff...Joe goes out of his way to help you. Affordable price and service you can trust.
Amazing staff. These people really care about their customers.
Friendly, competent folks. Quick turn around time.
Great service!