Michael has always been there. Just helped me with a new printer andgetting the internet signal out to my shop. Extremely helpful!

Really honest down to earth guy: brought a gpu in for a potential repair, in my case he recommended I get a manufacturer repair, however he still outlined specifically what he would be able to try and the likelihood of it working. It takes a really transparent person to recognize that somebody else may be able to help your potential customer better than yourself, rather than taking their money regardless. This place has my respect, I will certainly be back if I need some form of work done. Thank you!

Thanks again Mike for helping this old Vet get his computer back up and running! Im sure it wont be the last time! Great doing business with you and your staff. Happy Memorial Day!

I called to make an appointment to have my printer repaired and the technician patiently walked me through the steps to troubleshoot the problem over the phone. I was able to fix it without having to bring it in, no charge. So grateful!

Mike did an awesome job cleaning up our laptop so when our desktop was in need of replacing, we went to him. We got an excellent deal on a laptop and monitor. He got all of our old files moved to the new computer while logged in remotely. Mike is very knowledgeable and personable. We loved doing business with him.

Michael worked on my computer today and I couldnt be happier. Excellent customer service! Not only did he modernize and customize it but he also walked me through the boot-up once I got it home. I am older and not that computer savvy... but he explained things clearly and had a lot of patience until I got it! He also has a good sense of humor.... which made what could have been frustrating actually fun. -- Norm

Michael is such a great guy to work with. The first time I came here he got me set back up after my hard drive was failing, all for a good price and fast turn around. Currently I am upgrading my computer and he is helping me get the best bang for my buck. Obviouslyy would recommend because Ive come back a second time. :)

I am so appalled at the service I received at Redmond Computers. From the lack of organization, to the talking down to me-- he verbatim said you look like the sort of person who needs my help, to the blatant swindling, I will tell everyone to AVOID THIS PLACE! I was promised a free diagnosis and that I would hear back by the end of the day on what the issue was. I called back before closing that day and Michael said he would text me that night with the diagnosis, and would give me a run down of what the fix would cost, and then I could reply back with a yes or a no. That never happened. I called back several times for the next couple days and never heard back. Until I did, and he said it was done. And THEN after saying it was done, he asked me to describe the problem I was having. When I arrived at the shop to pick it up, it was still on the workbench, updating. He told me it was very behind in its updates. It wasnt. I updated my computer the very day I brought it in. He then rambled on (and by rambled I mean, he talked very fast in computer jargon as a way to make me feel inept,) about all that he had done, and said he swapped my antivirus software for his own lifetime protection, whatever that is. He then explained that if the cost was under $100, they just go ahead and fix it. I was never given the option to say yes or no, or even the knowledge to know what it was he fixed, nor was I informed of this policy. So I paid their fee, and left my computer there to continue to update. When I went back AGAIN to pick it up, they had lost my charging cord. While frantically searching for it, and no luck (probably went home with a different customer, I think,) they offered me a brand new cord. That was fine, until now, when plugged into the new cord is causing my computer to flash black for a few seconds every few minutes (only happens when it is plugged in.) What a disaster of a place. Also very minimal COVID precautions being taken. Learn from my mistake - do not take your business to Redmond Computers.

Quick to diagnose the problem and repair. Very professional but with old school customer service. I will definitely go back for all my computer work.

BendBroadband dosnt deserve you!

I am so happy that i found Redmond Computers & Internet Services, they have helped me when i needed the help, very very good and i sure will recommend them.

Im retired and rarely complete reviews, but I must say that Redmond Computers and Internet Service provides simply excellent, speedy and dependable service. The owners are great folks who tailor their services and product to your computer needs. They are trustworthy and dependable folks, and Im recommending them highly to all who need computer services.

Mike did a great job setting up my system for my Dental Practice. Very Patient and came in and spent the weekend making sure I was up and ready to hit the ground running!

This place is awesome! Micheal is great. I needed a weird cable that you caught buy in central Oregon. I bought one on the internet. I couldnt wait three days. He knew what I was working on my raspberry pi zero. Thanks Michael. My keyboard is connected.

Miracle worker saved my 12 year old data! My computer is now running faster than ever! Michael is very nice and professional and works with your needs to get you where you need to go!While I was in the shop he handled several customers and was very polite to an elderly lady who was having trouble. He walked her right through her needs over the phone with incredible patience!Very best place to go!

They managed to track me down an uncommon cable adapter and had it at the store for me in about 75 minutes. Friendly over the phone and in person.

Pretty good, friendly and they do free diagnostics

This is a fantastic place for computer repair and upgrades! I took my computer in to see why it kept shutting off, Michael figured it out within seconds and gave me the best suggestions for upgrading. They took it in about an hour before close the night before and have had it done within the next day! He kept my budget in mind and they all have done a great job there! Highly recommended!

Took my MacBook Pro in for repair and was greeted with wonderful service and environment. Michael and Donna make you feel like family. Very knowledgeable and helpful.

The guys there were very polite and helpful. My computer was repaired in one day.

Beat computer shop Ive ever dealt with. Dont EVER go with Geek Squad before calling them!

Mike and his staff have provided us excellent service. They were recommended to us by a friend and have proven their worth. We went to them because we heard they work with various businesses around town. Their prices for their components and service were the best we were quoted in central Oregon. This has proven true. Their service is excellent and they are very congenial and wonderful to work with. Thank you Mike.

Best service ever! Never disappointed with the service or quality of expertise received by Redmond Computers.

Absolutely, positively the best computer experience weve ever had! A wonderful personal experience too -- Michael treated us with respect and great patience (even though were computer dummies). We have every confidence that were in the best of hands in all of Central Oregon and beyond. Were very thankful to have found him and his staff! We will not hesitate to recommend Michael and Redmond Computers to all of our friends and family. And our dog loves him, too!

He stayed late on a weekend and made sure my stuff got done. Gave us a lot of much needed help for a reasonable price. Would recommend them highly.

Repaired my laptop in good time. So happy to have the backup service available for a year. Laptop is working very well. Thank you Michael!!!

Michael and his team always get the job done right. They stick with you till the job is completed. We have this weird, old sticker printer that we use for business that quit working that I thought was done and he was able to figure it out by contacting the printer support team.

If you are looking for a computer store, just stop here. No need to go anywhere else. I checked out other stores and just had a good feeling about this store. It worked out perfect.My computer needed fixed and they checked it out and helped me make decisions about what I needed. They are very fast and keep you updated. My computer came back better than when it was brand new. Im so happy with the results. Wonderful people to work with!!!!!

Very good service. Eased my fears and got my Mac up and running fast.

I have been using Redmond Computers for the last 16 months and have always been extremely pleased. Mike, the owner, is a very knowledgeable individual when it comes to solving computer issues that I have had. He is most responsive. For example, this past week he built me a computer system that is a beast. He added special features and innovative upgrades the I will find most useful in the future.I heartily recommend Redmond Computers when you have computer issues. Having a local place for service is a real plus. Thanks, Mike.

We moved here two years ago. Redmond Computers was there to help us get our computers vip and running. Mike is amazing! His knowledge of everything computers is beyond outstanding. I have told all my friends and will recommend him to everyone. He makes you feel like family.

I had problems with my computer connection to my printer and Michael came through for us again - fixing it remotely, as well as fine-tuning it. My wife and I needed help setting up our entire system a while back, and Michael was very helpful and very knowledgeable. I have recommended and will recommend his service to anyone who need service... You can count on him!!! - Thank you Michael.

Excellent service

Michael was totally awesome! He stayed on the line with me and helped me set up my new Mac computer. He was professional but very fun at the same time. He made it very simple to set everything up. He even stayed on the line with me with Apple Support when needing to fix some additional items. I highly recommend Redmond Computers to anyone who is needing support or services for their devises. I will never use anyone else ever again! Thanks again Michael for all you have done and all you do!

Staff and management very kind and helpful. Detailed information provided for my computer repair needs and upgrade. Opened my laptops in front of me and provided very detail information throughout the assessment regarding the issues and repair requirements.I appreciated this service style very much. Great down home, friendly customer service that makes you feel like family.I highly recommend these knowledgeable and helpful people and business, at Redmond Computers.

I am very happy and impressed with the services I received from Michael at Redmond Computers. He was personable and knowledgeable. The turn around time for my computer was extremely timely and the rates are very reasonable. I definately recommend this local business!!

These guys know what theyre doing and they know how to help. I was not happy when I walked into their store. Since my computer is only 5 months old, I was tempted to shatter the thing in the parking lot, just on principle. I depend on the computer for business and I use it as a tool, so all I want is for the thing to be working effectively and efficiently, and when its not, I need it fixed now. Michael is thorough and effective. Brent has the patience of a saint, especially against my lack of patience in this recent situation. Mine was a small case for them, but they took the time and did the job, despite more major jobs they were engaged in. Thanks guys. Glad youre around.

My wife and I are full time Nomads traveling in our RV. Our computer took a dump on us while on the road, we took it to Mike at Redmond computers and he had us up and running again by the end of the day. Mike went way up and beyond the call of duty, he upgraded the ram, installed a new hard drive, backed up all of our data, gave us a years worth of free tech support at a huge discount price. Mike is not only a great IT professional and very knowledgeable in his trade, he is a great guy that Im very happy to call my friend. Thank you very much Mike!Steve and Tina.

These folks came out right away, same day we called, and made the hook ups we needed, quick and easy. Very helpful, I would definitely call again

We were very satisfied with the complete experience we had with Redmond computers. Our problem was solved very quickly and professionally. We would recommend Redmond Computers to anyone.Our remote help was incredible. For a illiterate computer person like me, these are the people to talk to!

Purchased a printer from Michael and he helped me set it up. Then he took the time to clean up my computer and got it running faster for me. I highly recommend his service.

Great service received here. They built my laptop and have repaired other computers I use at my clients places of business. Highly recommend them .

Such a great experience here. I called last minute needing a disc drive and they managed to get one installed for me same day so I could get homework done that was due the following day. Fast and friendly service and I will not hesitate to go back in the future.

Mike was so helpful and kind! They fixed our laptop in a very timely manner while making it run better than it ever has! We had amazing customer service. If you’re having computer troubles or even want to buy a new one I highly recommend them! We love shopping local and with their work we will definitely come back!

Absolutely stellar experience. Had an issue with a new graphics card not working, and the issue was resolved faster than I expected. Not only is the staff extremely knowledgeable, but they are friendly and as down to Earth as they come. Definitely the place to go for all your needs!

Greatly appreciate the service and willingness to help especially when i walk in without notice. Works through things so i can understand.Micheal understands his business isnt only about fixing computers but helping other get back to work

Super experience; I used them while in Oregon but have now transferred to Ca and they were able to clean my computer remotely.they are efficient and knowledgeable and friendly

Mike did an excellent job for us! Both with our personal and business devices. He went beyond what we anticipated and delivered even more than he promised. We feel very fortunate to have found Redmond Computers & Internet Services. THANKS!!!!

Finding Michael and Krystle was a heaven-sent gift. They are always there for us and in such a timely manner. Years ago, my partner and I published a local free newspaper and in so doing had the need for computer help often. Never found anybody who was as willing to help and truly cared for their customers, no matter what time someone calls or emails. They sure are Johnny-on-the-spot and so respectful and compassionate dealing with customers problems and solving them quickly.

Great customer service. Had me back up and running my business in no time. Definitely looking forward to working with Mike for my IT needs in the future.

Michael and his team are great. Helped me with laptop and internet speed.I highly recommend.!

I lost my whole year of personal quicken and was sure i would have to take the rest of the year to replicate it. But NO!!! Michael found it all cleaned up my computer and i am good to go. He is amazing! my sincere thanks. Judy Duncan

This place is one of the best computer repair shops I have ever been to. I went in and got welcomed right away. They give free diagnosis which is a really helpful feature that not many other computer shops offer. Overall outstanding service and one of the most understanding and nicest environments I’ve seen. If you have computer problems let me tell you this is the place to go.

Awesome service.Very knowledgeable and a great help.Thank you so much, I appreciate the awesome work you do.

Unbelievable service. Fantastic knowledge and consultation. And I made new friends/family while happily waiting for my repair to be complete. I would recommend this computer repair store to people who live 100s of miles away because it was that good. My name is Jim, I am a real person with a real message about this review; Redmond Computer Repair is the best repair service I have ever experienced and I am grateful to know mike and Krystal.

My wife and I are both employed by Portland law firms, working remotely from our home here in Redmond. Internet is an absolute must. When ours went down, we called Mike and within an hour he was here. Thanks to Mikes unbelievable service we were back up and running in no time. Great guy, personable, knowledgeable, and honest (he told us how he could fix our old stuff if we wanted to go that route). No hesitation recommending Mike to all others with computer, networking, or security needs.

Great job recovering a old burned up and stuck magnetic mechanical 1 TB hard drive and transferred it to a new solid state for me. wicked fast turn around even during the holidays, and at the estimated cost. great job.

Called Redmond Computers in panic as they were open earlier than other places and spoke to Michael who was calm and assured me I had not ruined all three of our computers and everything would be ok. He came out to my house, cleaned up the mess I had made on my new computer, wiped an old one and took the seriously messed up computer back to the shop and it was fixed a day later. All is well, and I know who to call now; no more stress. Wonderful people.

Michael had my computer fixed in under an hour! Easy process, and had me back up and running!

Mike did a great job helping me out with data recovery on my thumb drive. I will be back to see them for all my computer help.

Ive been working with Michael for almost 10 years now. He has always completed work on time, and good pricing for all my computer needs and now my kids gaming and computer needs. In addition he is funny and kind!

I brought Mike a failed power supply that was custom built for an Aegis 3. He was able to find a PSU similar in size and Watt, found or created an adapter for the 24 to 10pin connector, which helped determine that the MB had also failed and needed replaced. All in all a great experience.

Sometimes you just need a little help. Sometimes you need a lot of help. Michael is there for either. The. Best. Customer. Service. Honest and dependable. I trust his knowledge of computers and components.

Helped out a ton, fixed my motherboard and was very reasonable.

Just dont do it.....Used, 3rd party computers have a myriad of challenges.Glad the amazing team at Redmond Computer and Internet Services saved my bacon (computer as well!).Service FAR surpassing reasonable charges, focused on determining what is most important to my personal computer usage to leverage a very cost effective with high quality solution.THANK YOU!!

After our computer had been unplugged and moved and all the connections lost, Krystal came to our home to untangle a very large mess of wires. She was incredibly knowledgeable, very efficient, so pleasant and fun to visit with. She had us up and going to no time at all and even returned a few days later to ensure everything was working as it should. Superb service in every way !!

It is wonderful to have Michael at Redmond Computers always available to fix my technical problems. He is a genius!!!! and ALWAYS has put me back in business with my computer at a reasonable rate. Krystal is very knowledgeable, sweet and helpful too. Thank you Redmond Computers and ...Michael!

Michael and his staff are the BEST!!! It doesnt matter how big or small our computer issues are they are right on it!!!!! With this amazing team there is NO wait time for their assistance with ANY computer issue which is HUGE for our busy dental practice!! Thank you again Michael!!!

If there was one word to say about Michael and Redmond Computer it would be FANTASTIC. The support from him and his company are very upscale. Very easy to get hold of, dont make you feel computer stupid, and so VERY VERY helpful. I would and do recommend him and his team very highly.

Just recently I took my Dell laptop into Redmond Computers to get it cleaned up and also to have more memory installed.Their service was outstanding and included expert technical advice of what I should have done and then the finished job was great as well. I can strongly recommend Redmond Computers if you need service for you laptop or desktop.

The gang at Redmond Computers are awesome. I bought a laptop and received a years worth of tech support. The best part is they remote into my computer and I dont even have to leave my house to get help! Great service is hard to come by, and worth every penny.

Michael knows his stuff. He is a great trouble-shooter and was able to restore my Dell laptop to its previously humming ol self. Thank you, Michael!

My husband and I were given a “gaming computer” from our grandson since he got a new computer. We wanted to use this computer for ourselves and took it into Redman Computers and Internet Services to clean up and service. These guys are truly amazing. They are experts on all kinds of computers and software. Their service is very accommodating and of high quality and reasonably priced. I will be using them for all future computer needs.

Oh my gosh! This place is the greastest. They help me out to get my computer back up and running again. I was down for 3 weeks. And back up and running in 2hrs..This was most awesome help that I have every had. It is better to ask for help than try to do it your self. I will recommend you to very body I know. You guys are awesome. Thank you so much for your help...

Great customer service, excellent computer repair. They went above and beyond on the service and repair. Highly recommended.

Michael and all the staff are amazing. They have helped me and my business with hard drive issues, internet issues and broken laptop. Im so thankful to have this service.

I can always count on Michael at Redmond Computers. I have a retail store in a small town 60 miles from Redmond and that doesnt seem to matter. Its really nice to be able to count on Redmond Computer (Michael) even though we are far away. Thank you.

I had a problem with the screen hinge on my HP laptop. It had been assessed by another repair facility and I was told it needed replacement. I visited Redmond Computer and within 3 minutes they discovered that a mounting screw was missing - replaced it and viola! it was repaired. They cleaned the cooling fans and off I went - no charge. A refreshing experience as it relates to computers.

I would highly recommend Redmond Computers! When I brought my daughters computer in a week before school started, I was distressed to find that there was no way for it to be fixed before the start. However, Michael lent us a loaner at no extra charge! He worked with me to fit my budget and went above and beyond to make sure we were satisfied. If you are looking for quality work and above average customer service, look no further! I have a different computer with a problem and there is no question in my mind where it will be serviced, see you soon Redmond Computers!

Did a great job !!!! Even with my old slow computer ... I would tell everyone they are the best, You guys ROCK !!!! Thank you

Michael has been an amazing resource for keeping our company running smoothly. Very knowledgeable, helpful, and great to work with

My experience was awesome he work with me and my budget set with a laptop that works phenomenal they have a great warranty nice pepole i am a life time customer

Just when all hope was lost, these guys came through for me. Unbelievable service and extremely skilled at what they do. I would not hesitate to use these guys again and again. I wish more companies had their type of work ethic and personal service.

These guys are the best.I have gone to Redmond Computers for a number of years. They always respond when I need help, big or little, they are patient with my questions and problems and never make me feel foolish.Last month my computer crashed and Michael came to my house, picked it up, checked it out, left with it and I had it back the next day. All files intact. He even helped me organize things the way I like them not the way he felt they should be. Love that about these guys. I would recommend them to anyone.

I needed a desktop computer for my office. Michael set me up with a whole new system. The price was good and the service was great!

Michael goes way beyond to satisfy the customer. Super friendly, and really has an old school type of way of doing business of making sure the job gets done right!

Took my laptop in on Wednesday and they had it fixed by Thursday. Quick and friendly service from Krystal and Michael. Weve had our HP Pavillion laptop since early 2018 and its been problematic. Tried fixing it ourselves and finally when it would not boot up, took it in for repair. After a reinstall of Windows 10, a new hard drive and a wipe of the bloat ware, it works like a dream! On pickup they took the time to talk with me about my machine, the windows 7 shell they added and questions I had about auto updates. They gave us 1 year free assistance on anything we need plus 3 year warranty on the hard drive. Though not used to the cost of computer repair, I did research to find what they charged is on par with other repair shops in town. Id recommend talking with them to see what they can do for you if seeking help with your computer.

My only regret is that I can only give Redmond Computers & internet services five stars. I have been an engineer for the past forty years now and Cad and the computer it runs on are my professional life. Over the years I have use many I.T. personal and never And I do mean never have I had this level of competency. If you use your computer for a living like I do, do yourself a favor when you have a computer issue, take it here to Redmond Computers & internet services. You will never be unhappy you did.Mike Ekstrand.Design Engineer.

Crystal was great. I had a water damaged phone and was in a panic to get my data off it. She saw me right away and had results back to me within hours. Unfortunately my phone was beyond ruined. The awesome thing was she didnt charge me anything for her time! Would definitely go back!

I went in to upgrade my hard drive, i didn’t have the computer to install the new OS, and the owner helped me out and stayed an hour after closing and even bought me and my little brother shakes, highly recommended and will do more business in the future without question, thanks again.

I went to Redmond Computers when I was having computer problems on a recommendation from a friend. I really thought my old laptop would have to be replaced as there were several issues going on. The guys at Redmond Computers had my computer fixed in two hours and it has worked great ever since. They have a really great support system in place and have been a real pleasure to work with! My computer continues to work perfectly!!!!!

I love Michael and he was the smartest most pleasant guy! Fixed my computer right away. Definitely recommend for a business its important.

I could not conduct my business from home without these guys! They know their business extremely well and go out of their way providing generous costumer service. They can be trusted to fix any problem, and I would highly recommend them.

So helpful and knowledgable about all this computer lingo! Michael is also extremely patient and, for me, that was really important.

Remote services and prompt attention are a couple reasons I would recommend Redmond Computers. They take care of us and allow us to conduct business as efficiently as possible. Would highly recommend them.

Honest and forthright, completed work on time. Im very glad i went to him, he repaired my computor thats others said could not be repaired.

Best computer shop ever not like other shops out to Jew you this guys the real deal knows everything funny and the best

I needed a laptop for my wife Michael had me one shipped to my home in utah in 3 days it was in my hands...He made my wife a very happy person~! Redmond Computers has the best service in the industry they always take great care of me thats why a ALWAYS buy only from Redmond Computers for over 20 years now~! Michael McGee is what makes this place rock~!

What a great experience I recently encountered at Redmond Computers. Knowledgeable, honest, and conscientious with common sense consulting, and they saved us money. Thanks Michael we’ll be back.

They are the BEST!!!!! If I have ANY problems I call and they walk me thought it right away or they are at my house ASAP!!! Everyone there is so helpful and so so nice!!! I would recommend them to anyone !!! Thank you for everything Michael and your awesome team!!!!!