Everyone here was amazing! I’ve been through the rounds with eye doctors and this place was great. Thorough, fast, and informative! The doctor answered questions I had and gave me good advice of issues I was having with some pretty severe dry eye. I opted to get new glasses while there and the guy that helped me was ALSO fantastic! He pointed out options, helped me choose a good fit and didn’t do any pressuring on higher price points - even after I said “I don’t care about $$, I just want a good fit”. This is 100% my new eye doctor!!!
I had a super great experience here. The staff helped me right away when I walked in and was super friendly and welcoming from the beginning. Dr. Shams was very kind and described everything she was doing as we went through the eye exam. In the end, Jordan helped me pick out a pair of glasses that fit my needs really well. It was overall a really great experience thanks to the staff!
Very quick and professional. They got me in on short notice and were able to get new contacts ordered. Fair pricing and great customers service/experience.
Ellesse was so very helpful, kind, caring, efficient!! She took time to put a lens back in my glasses! And now I can see so my better! We will come back again! Your place is very nice.
What they did was amazing. At first, I was a bit skeptical about what would happen, but it turned out well. They gave me good glasses, and for a good price along with insurance. The doctor was also very good, gentle and very descriptive. I highly recommend this eye doctor for its good price and amazing customer services.
I got a contacts training with Jordan. I was nervous because this is my first time wearing contact but his outgoing personality made the whole process very stress free, he was also very informative and gave great tips on how to put my contacts in. This is my first eye doctor’s office I’ve been to and I definitely recommend coming here because ALL the staff are very friendly and professional.
Came in to get some glasses and Jordan helped me out. He was super informative and helpful! This is an amazing place to go whether your looking to get a new pair of glasses or prescription for contacts.
Doctor was listening to everything I said and answered all my questions. Went with gas permeable mono lenses after 44 years of regular gas permeable lenses. Other optometrist s tried to sway me to soft contacts even though I specifically said I tried them, didn’t like them and wanted gas permeable. Staff was warm and friendly and very very attentive. And very knowledgeable. I loved that they have embraced new technologies in the exam process. What?? No blowing puff of air into my eye??!!! Love this place and will be a customer for life.
Walked in to get a pair of glasses on without an appointment. Ellesse gladly attended me on the spot, they have a variety of frames to choose from. Found a frame to my liking and checkout was super easy.
Thanks Jordan Redila for your time and helping us out on our glasses and picking really nice frames for us. Highly suggest you see him if your picking out new frames has a lot knowledge of glasses and will help you to find the perfect frame.
I highly recommend this business. From the moment I arrived, everyone was super helpful, professional and just plain nice. The staff here seem to genuinely care. Dr. Sham provides in-depth explanation for each test and result and answers every question clearly and completely. Jordan was incredibly helpful in helping me pick a frame that suited me. He even repaired two pair of glasses that I already owned at no charge. My appointment was an incredibly positive experience!
Absolutely amazing experience. They acknowledge me by name when I walked in and were expecting me, even though it was my first time there and even as busy as they were. Even though they were busy, I did not have to wait and I was assisted at my appointment time.Jordan (I hope I got your name right!) was particular patient, friendly and extremely helpful with me, explaining and going over my insurance options in detail, and assisting me with picking the right pair of glasses. The doctor was fantastic during the exam. Super patient, kind and she truly shows that she cares. She listened, made sure I understood my results and my options and that I was happy. Amazing.You guys have set such a high standard for me for optometry visits, that I don’t ever want any to go to a different optometrist! A sincere thank you for how amazing you all are. Made this visit extremely pleasant.
Dr Shams and Eliesse were great! Made me feel comfortable throughout the whole exam and helped me pick out some great glasses
Great overall experience. Clean, well lit, and comfortable office. Very professional and kind employees. Elise (spelling?) Was very helpful over the phone and in checking me in and explaining the new patient paperwork. Dr Shams was so lovely and professional and explained everything to me as she was giving me my check up, but also afterwards. She went over the exam results, and showed me a picture of what my seasonal allergies were doing to my eyes. She then gave me eye drops for my allergies, and explained that their price matched with Amazon. 5 out of 5!
Kind and friendly service. Appreciated the patience in helping me choose the perfect frames.
Amazing office! Great eye doctor, great staff and selection of glasses. They are so helpful when choosing frames and take their time and have patience while trying on pairs of all glasses. Highly recommend this office.
I got contacts from the best Jordan and dr. Shams! Great service
It was my first time of eye exam and I had great experience with Ocean Optical team.
Awe man it was cherry!! 100%!! I would recommend a lot of people to come back here. The hospitality is first class. I will be coming back. Jordan helped me get new glasses and repaired my previous ones. He also trained my Son to put on his contacts, they took care of my family and I really appreciate that. Great place to be, love it here.
Everyone at Ocean Optical were so kind & so professional.The Dr. was so thorough& explained everything so that I could understand & was so patient with all my questions.The best experience was working with Jordon from making my appointment to helping me pick my glasses with no pressure to purchase more expensive frames. He made me feel like he really cared every step of the way.
This experience was amazing! My first eye appointment and my first pair of glasses and it couldn’t have been more smooth. Everyone was so kind and helpful, and there were no hiccups along the way. Thank you, Ocean Optical!!
Not a good place for myopia management for pediatrics, if you think your kids will need myopia management, dont go there, because they dont have all the options out there for myopia management.The optometrist is an Atropine Drops advocate, and when we ask her what are the other options if we dont use atropine eye drops for myopia management, she told us that the only option we have left would be watching our kids myopia to progress.I believe at then end of the day, what kind of treatment parents choose for their kids, is about what they are most comfortable with.**If you just want get regular vision checked and glasses ordered with your insurance, this is a good place, the place is clean, and staff are nice if you have good insurance.
Pick them as your vision service provider. Period.First time visiting, picked a pair of glasses from them, extremely patient staff and also very knowledgeable about all the brands, materials, and insurance coverage. I feel I got support from them when making my decision, and I trust their recommendations.Second time I visited them because one of the screws of my wifes glasses falls off. I made a phone call and Jordan simply recommended dropping by whenever I can to get it fixed. We did, and it only took 2 minutes for us to get the problem solved which was amazing.I tried asking if he could also fix the problem of my wifes sunglasses, which is not even bought from them. he said no problem at all and another two more minutes my wife sunglasses was also fixed. I truly appreciate Jordans help
I’ve been coming to Ocean Optical for years to get contact lenses and have always had the easiest and smoothest experience! Everyone I’ve worked with has been super knowledgeable and has done a great job of working with my insurance and budget to make sure I use my benefits as effectively as possible.
I always get my glasses fixed here. I get the best service. The people here are the absolute best. So patient and kind!! Its a joy getting glasses and I always want to be back and being my whole family.
They were all very welcoming and friendly and explained everything to me in detail. They were patient with me and very helpful throughout all the tests and when choosing glasses. Recommend!
I had a great experience here! Dr. Shams and Jordan were great and took the time to explain things and to answer all my questions.
I got my specs repaired. It was very smooth and easy. Everyone was nice and would recommend this place to all.
Our doctor recommended us to ocean optical and we received professional services, so we made 6 more pairs of glasses. They care about customer feedback. They are very accommodating and they warrant their workmanship, I would recommend my friends and family here.
My experience at Ocean Optical is truly one of a kind. Jordan who has helped me is truly one of a kind. He has helped my with my glasses, has put my concerns first, repaired my glasses and gave me more than what I wanted. He reminds me of my own son! I will bring my whole family here. What more could I ask for? Dr. Shams, is truly a delight, so kind and thoughtful for what I need. I love it here!!
I think they changed the owner in recent few years. It is very neat now! They did some upgrades for decoration. The staff is very friendly .I was impressed by the efficiency.
Dr Nicole is amazing. She takes care of my son as her own. Jordan was very good with our contact lens training. He patiently explained to my 8 year old son how to put contacts on and off. We feel that we have the best care.
Awesome service and enjoy shopping together for my frames
My first appointment in was great, super chill and friendly staff. They have a 45 minute training session for first time contact users which is also super helpful.
The whole staff was very professional, responsible and quickly helped me with my glasses. I highly recommend my friends and family here for a your eye provider. Jordan helped me with a repair as well!
Were really nice and interested in me and my well-being! Definitely recommend
There very good news every time I come in they give meNew glasses real quick. Very good service and they really help out
I went to Ocean Optical for the first time to get a checkup on my eyes specifically to screen for Glaucoma and Macular Degeneration. Also, to see how much vision I lost being on screens during the pandemic. I was met with a warm and friendly staff and Dr. Sharms did a very thorough exam and a detailed explanation of my results which was much appreciated. The frame choices are beautiful and I found several that I liked. I am going to continue seeing Dr. Sharms also because I can walk their from my downtown home and the parking is also easy.
Excellent customer service from Jordan!! Fixed issues with my specs, and made them good as new. Highly recommended, and I know where I will be going for my next pair of glasses!!
I had a wonderful first experience at Ocean Optical. Dr. Shams was so kind, she explained every step of the exam and the results in a way that was easy to understand. Then, Jordan was incredibly patient and helpful as he walked me through the process of finding new prescription sunglasses and frames using my insurance.
Dr. Sham was really nice and professional. I love how she explained stuff thoroughly. Her staff were very nice too. Made me feel comfortable and taken cared of. Everyone was awesome.
Very friendly service and looks super clean inside! Delivery for contacts is super fun quick and I always appreciate the extra trial ones :)
I had an eye exam with Dr. Shams last week, she was very nice and patient helping me checking my first contacts fit. Jordan helped me to choose a perfect frame, and he also walked me through all steps of how to put in and take out the lens, that make the process way less challenging than I thought. I think everyone will have pleasant experience with Ocean Optical!
One of the best experiences I had! Dr.Shams is super nice and friendly and all the staff are nice to help you get the best deals for glasses and or contacts !
My experience with Dr. Shams was excellent. She has all the latest greatest equipment. In her office you no longer have to dilate your eyes, which is a plus. The gentleman Jordan did a great job helping me pick out the glasses best for me. All and all a great experience.
We have been to this location many times to purchase glasses for myself and my daughter. They have a great selection and the staff is very friendly. It is always a quick turnaround also.
Most friendly optometry I’ve visited from last 10 years. It was very quick to get my annul exam done. Not going anywhere else going forward. Dr Nicole is AMAZING and so is the front desk. Highly recommend this place to everyone.
Great experience! Helpful service and wide selection of frames.
Fast service. Didn’t want to wait to get my eye exam so I called about walk-ins. Came in the next day. Eye exam took 10–15 minutes. The doctor is very knowledgeable! Though because of their fast service you may end up standing for a bit due to their small office if there are other customers sitting.Great selection. As someone who has a big head I always have an issue finding places that sell eye wear that fits my head and is “fashionable” to my taste, while also is comfortable with headphones on. They showed me a selection that were customizable, so I could mix and match to fit my taste while comfortably fitting my big head. They’ll also give you great input on what suits your style more. They also have frames on sale as well.
Everyone was super kind, welcoming, and helpful! Definitely coming back :)
Fantastic, love the service and products.Got my favorite frames and the training of how to put up my contacts. Definitely a game changer for a rock climber.
I found ocean optical one day by driving by and I will never go anywhere else! I get all my glasses here’s for my family. Lovely staff!!! The reviews are true!!!Theresa McCullough
Loved everything about this place. Staff & Doctors are amazing and friendly. Careful and thorough examination and detailed explanation. Today was our first visit to this place, and we will be surely coming back for any eye needs.
Jordan helped my 4 year old daughter get her new glasses today and he was so kind, gentle and patient with her. She told him many stories and things about her life and he was caring and listened to everything. It was the best experience. We have had nothing but great customer service here each time we have come. We will definitely be back :)
I just got a new pair of glasses and frames, plus the eye exam, and for everything it COST LESS THAN 1/2 THE PRICE FOR MY OLD GLASSES!! (Without the eye exam!) The Dr. was so informative, and I even got to see 👀 pictures of my eyes- the retinas, blood vessels, which I didnt realize before how much they have to say regarding your health! Your eyes 👀 can show that you have DIABETES OR HIGH BLOOD PRESSURE, AND GLAUCOMA! How amazing! Besides the great exam, I enjoyed the staff very much too! Jordan was very nice, as was the rest of the knowledgeable team! It was well worth the long drive to have such spectacular service!! THANKS, OCEAN OPTICAL 🤓😎🤟
Had a screw come loose and I needed emergency repair. Was able to walk in, get them fixed and was out in less than 15 min. Got a new screw too!
They were very helpful! Great music and good service, Jordan was especially good in helping me with what I needed, would recommend.
My glasses were repaired and the service was very helpful and nice.
I had gone here once before a couple of years ago. There is a new doctor who is amazing. Using the latest technology, she was able to show me pictures of my eye and clearly explained what was going on. Great selection of glasses and great support staff. I usually dont give reviews for medical, dental or vision care, but Ocean Optical is worth a great review.
Wonderful service! Wonderful people !Strongly recommend!
I had a fantastic experience at Ocean Optical for my vision tests and picking out frames. Everyone there, Dr. Shams and the technicians, were professional, knowledgeable, and friendly. I would recommend them for your vision needs!
Very satisfied with our exam and prescription service. The staff was very friendly and professional.
I CAN NOT say enough good things about my first experience with Ocean Optical. I had an eye exam and picked out a new pair of glasses. I looked at many places in Woodinville and Redmond that were in my network. What made my decision to go with Ocean Optical was that I stumbled upon a review that I friend of mine left just a few weeks before. I trust her opinion so I decided to go with Ocean Optical. The doctor there was very thorough and answered all of my questions. I experienced just about the best customer service I’ve seen in years from Jordan, who helped me with my glasses. I’m always indecisive in picking glasses and he made suggestions and was honest with me. I didn’t feel rushed at all. Just an overall wonderful experience!! Will go back and bring all my family members there from now on:)
Dr. Nicole is super nice and sweet. She was thorough in my testing and did a great job explaining everything to me. The overall experience was smooth and happy!
I had a very good experience with dr Shams. She is really professional and patient. She explained everything to me, and we went through all the details and exams together. I recommend her to everyone looking for a professional eye specialist.
I had such a great visit. Fast and friendly staff. The doctor helped me to feel relaxed and prescribed a great pair of glasses which where really cute. I would definitely recommend Ocean Optical.
Awesome facility, amazing staff, everything looks new and well maintained. Dr. Nicole Shams explained and answered all my questions!
Great friendly professional service recommendations optical to anybody in everybody
The staff was very welcoming and accommodated me throughout the whole process of finding glasses. Dr. Shams is so kind and was thorough in explaining findings from my exam. Best experience I’ve had in an optometrist office! Their front desk staff welcomes you with warmth and smiles that you can “see” even through their mask!
I had a very good experience at Ocean Optical. I worked with Jordan and he walked me through each option throughly to fit my needs. Would definitely recommend!
I have to say my visit with Dr. Shams was the most comprehensive and detailed eye exam I’ve ever had. She explained each step, walked me through my retinal scan explained the technology she was using and to top it off I got advise on some trendy new frames. I can’t recommend her practice highly enough!
Great experience. Quality products and customer service.
The staff is professional and super-friendly, the selection of frames is great, and Dr. Shams is just the best! I had an outstanding experience that put me totally at ease, and the staff have remembered me personally ever since!
Affordable and helpful. The wait was short (I had an appointment) and the office was tidy. They updated my prescription and provided a range of affordable choices for glasses since my insurance did not cover them. They take Medicaid at the time of this review.
The doctor and staff are great! Very friendly and helpful picking just the right frames. The prices are also great! My husband and I would highly recommend Ocean Optical.
This team is on point! Friendly, honest and fast!! Couldn’t ask for more. Doc was informative, methodical and just all around great. I’ll be back!
The store has gotten a makeover and it looks great. It’s bright and clean and spacious. The staff is very nice, and one of them went out of their way to make my experience the best and I greatly appreciate that.
They were very knowledgeable when it came to the exam and what is wrong with my vision, but when it came time for me to get my actual glasses...lets just say they didnt let me know upfront that they didnt take my STATE insurance for frames just the exam. So after the exam they told me, Oh, BTW we dont take your insurance for frame! Your going to have to pay $500 out of pocket. Like really!?!? Im a single mom & have children with medical problems & disabilities...I cant afford that...so needless to say, I still dont have my glasses which I really need 😔
The very best optical services Ive ever experienced. Professional, kind and thoughtful staff. I will continue with Ocean Optical permanently.
Love is wonderful very helpful
This was by far the friendliest office I ever visited. All billing was thoroughly explained and they were helpful with picking out new frames.
Absolutely wonderful staff very polite and helped me very quickly. Making an appointment was simple and when i showed up they helped me immediately
Front desk team was so sweet. The Dr. was amazing and so patient with my twins. Highly recommended ♡
Quality service, got the new lenses to me quickly and earlier than anticipated. Good staff.
Great experience. Professional and friendly staff. Very knowledgeable doctor. Learned a few eye opener things. Clean and organized. As far as optical needs, this is the place for me. My 81 year old mother agrees with me. She got her exam and glasses there and she is so very picky.
The very best place to get an eye exam and prescription eye glasses. Dr. Nicole Shams is very knowledgable and I enjoy the teams customer service. 5 stars!
Staff is super awesome and really friendly! Would definitely recommend to anyone seeking a new optometrist. Will be going back! :)
Great customer service all care teams are professional and friendly .
Awesome service! Staff are super friendly and kind. 100% recommended by me!
It was the fastest and most comprehensive eye doctor appointment I’ve had. Also, the people who helped with the insurance and glasses purchases were great.
Great Service and Staff!!
Super positive experience! Highly recommend, everyone there was knowledgeable and friendly!!
Went for my contact lessons today - so helpful and patient!!
Service was awesome!
Friendly and very helpful. A+
Calm, quiet interior atmosphere - very knowledgeable professional Dr Shams!
Great experience! Highly recommend! Thanks!
Kit always tries to find the best deal and apply any discounts applicable. Like the new Doc and investment in new equipment she has made.
Excellent service, highly knowledgeable, and very friendly....i was impressed how Dr. Shams discovered my astigmatism when non of my previous doctors discovered it. I can see well at night now.
Great service and very helpful.