I have not actually bought a mattress from here yet. Once we upgrade to a king size bed we definitely plan on coming back here to see Drew for our purchase. I have actually been here and talked with Drew 3 times. Once about an RV Queen mattress which he could get but not in the short timeline I needed but he did give me suggestions on where to find one in my timeline. I have been in twice about a pillow. He was the most helpful person I have talked to in regards to pillows in probably ever. He was not pushy at all. He was so much more focused on me getting what was right for me over making a quick sale. This is the kind of service that will have me coming back to this store anytime I need something they sell. It also will have me recommend Drew (and this store) to anyone I know that is looking for a mattress.
Never thought Id leave a Google review after buying a mattress but the experience was so good that I have to! My wife and I dropped by Mattress Land on Kietzke Lane not knowing what to expect as we needed to buy a new mattress. Drew helped us out and it was a great experience. I had no idea that a computer program could assist you with selecting the perfect mattress. Drew was so helpful, knowledgeable and kind. Id give 6 stars if it was an option.
My boyfriend and I were looking for a new mattress and knew little about what we were looking for. Debbie had taken the time to walk us through each mattress and asked how we felt about it while also being so welcoming and personable. We ended up finding something we really liked that same day and Debbie made our entire experience feel effortless and satisfying. We cannot thank her enough.
Drew is AMAZING! Not only is he highly educated across all the different mattresses, but he is so personable and so much fun and his prices are the best. Do yourself a favor and go see Drew at Mattress Land, excellent customer service!
We walked in with an idea of what we wanted and to our surprise Trinity was able to make it happen. This experience was so stress free and smooth it really made us happy with our choice. Just waiting on our delivery now! Definitely recommend going here!
Thank you Mattress Land for providing excellent service. We had a few unexpected issues with an adjustable frame...not the mattress...They stayed with us until we figured out the issue, even though the normal warranty time had elapsed. Mattress land kept their word and covered everything. I would highly recommend Mattress land for all your bedding purchases. I will definitely visit them again when I am in need of a new mattress.
My partner and I had been wanting a new mattress for awhile. Mattress shopping can be overwhelming. When we went today we were greeted by a very nice gentleman named Drew. He was open and honest with us about how to pick a mattress. He suggested we do the 4 min mattress study test they had in store. It took our weight, height, pressure points and medical issues into account and provided Drew with a starting point and mattress recommendations for us. He was very patient, understanding and kind while we tested out different options. We decided on the mattress and Drew walked us through the whole process and even threw in a free high quality pillow. Thank you so much Drew for your knowledge and professionally upbeat attitude. We will definitely recommend family and friends.
Drew was extremely helpful in finding us a great bed for a good price. First night on my new mattress i slept like a baby. The employees were very friendly and Drew helped us out the whole time and gave me a great recommendation of the Nectar mattress. He was a great salesman.
Shopping for my first mattress at Mattress Land was great. Trinity and Drew made the experience lively. They found me the perfect mattress within my budget and were even able to shift around delivery for me. Definitely recommend purchasing from them!
The people at mattress land are amazing. I got a great deal and I love my new mattress so much! I got free sheets and pillows I’m more then satisfied! Will recommend to others!!
Drew was awesome! Very knowledgeable, fast, friendly service. No pressure sale, he showed us all the mattresses in all price ranges, even though we did end up buying the most expensive one. I 100% recommend this store.
Salesperson Drew, took the time to provide sound information on mattress options, comfortability, and quality. He was honest, personable and made the experience enjoyable. Id highly recommend his service when buying bedroom furniture and mattresses.
Drew was excellent at listening to our needs and helping us find the perfect mattress quickly. Would highly recommend shopping here and especially with Drew.
I was buying a bed for a home-bound senior, so lots of questions and some negotiation, and the senior had an idea of what he wanted, so lots of phone calls and photos. Drew was so patient and calm throughout and showed me a range of prices and beds. Thank you!
My wife and I went here because we happen to be in the area. We were greeted by Drew and he helped us with a fancy testing bed to measure how we slept and what would be most comfortable. After we got our results Drew was able to make the selection process much easier. He was helpful and funny while trying different mattresses but also was straight forward with the prices. Overall great experience, we picked out a mattress that’s perfect for us and it will be delivered soon.
If you need a mattress, visit Drew at Mattress Land! Drew was both incredibly helpful and super personable. His knowledge and kindness made mattress shopping fun and easy. I got a great mattress at a great price. Thank you Drew!
Drew was such an amazing salesman. He was knowledgeable, polite and professional. He had us partake in the bed firmness computer scan to help decide the correct mattress for our needs. We walked out the door with a new mattress and frame at a very good price.Thanks for a great experience Drew.John and Shari
I needed two new beds immediately. I heard Mattress Land is a good store with great products and Good customer service, so I went there. I was meet by Bret, who greeted me warmly. He was fantastic. He listened to my needs and wants, and was able to match these to a mattress system that was in my budget. Overall, great experience. Thank you Bret!
My husband and I purchased king Simmons mattress. Drew B. was knowledgeable and was helpful. He was patient and told us of the differences in mattresses and gave us all the time we needed. He was not pushy and told us take our time. He made us feel comfortable and he made us laugh.We appreciated his expertise and thoughtfulness.Thank youChris and Scot
Drew was great and made the experience of buying a new mattress, quick, easy, and affordable. There was a large supply of mattresses to test in the showroom and we eventually settled on the perfect one.
Great experience. There was no up sell we got in have him our situation and we got straight to it. I will go back if need be.
Trinity and Drew had excellent customer service! They went above and beyond to make sure we got the exact mattress that was right for us without any pressure.
Bret, the salesman, was super to deal with, very patient, friendly and knowledgeable. I will get my bed on Wednesday and for a low cost they will not only deliver and set up my new one but will take my old mattress and box springs away, along with all the wrappings. Great place to find a mattress.
I made a purchase online after just moving to the Reno area and Bret was very helpful. I explained our situation with our moving company not getting here in a timely manner and he made sure that we could have a bed to sleep on. Even though the model we picked out wasn’t in stock, he got us something similar to what we were looking for in order to get the bed to us a lot sooner than it would’ve been. He is very professional, knowledgeable and extremely helpful.
Drew was super helpful, knowledgeable, and professional.Top-notch customer service and a wonderful personality. Thank you for helping to make our experience here in Reno great.. Will totally be spreading the word on this mattress store..
Drew was the ABSOLUTE BEST! From the first phone call asking questions to actually visiting the store, Drew was super friendly, very helpful and gave us the BEST DEAL EVER!! Thanks Drew… you’ve got a customer for life!
This store is amazing! We looked everywhere only, and after getting tired of it, decided to ask for recommendations to local people in Reno. Different family members pointed at Mattress Land and they were not mistaken. Drew Briggeman was very informative and very accommodating with our needs. We couldnt be happier about the quality and the price that we got. Win win!
Lets start with, DREW is awesome. We didnt plan on purchasing a new Tempedic but after he gave a great product review, made sure we met the bed of our needs with the bed match program. We got one that will fit us perfect. He stayed over for us coming back last minute and was polite and respectful. Definitely will be back in the future and will recommend to others. Thank you DREW! Post sale review on customer service.
Drew wasnt pushy about making a sale today which made us feel better from the get go. He was very open to us and helped us a pick what we are hoping is the perfect mattress using their Bed Fit technology. The price was fair and they were very knowledgeable about the products as well as the needs of many. Highly recommended.
We had EXCELLENT COSTUMER SERVICE….Thank you Trinity Johnson.!.!. We appreciate you and I highly recommend this place for getting a new bed!!
Was in need of a new mattress. I was warmly greeted and helped by Trinity. She was so helpful in finding me a new tempurpedic, better yet they had them in stock which was so amazing. No other mattress stores that I visited had these in stock. Not to mention no where near the high level of customer service that Trinity has. 10/10 would recommend her to being the one to talk to for a new tempurpedic mattress.
Went in to day to look for a great bed at a great price and to help me with the way i Sleep. Drew helped me tremendously and was amazing about explaining everything. Awesome guy! Amazing bed!
Today I bought my first mattress!! Probably not earth shaking to most but it was for me.. who knew so much went into making sure one buys the right mattress.. Art Crowder at Reno’s Mattress Land enlightened me on on the particulars.. I was so impressed with all the information he provided and i was analyzed on the “bed fit” that showed which firmness I needed for a good nights sleep. Then with Art’s guidance I found the perfect fit.. seriously I could of fallen asleep right there!! Can’t wait until it’s delivered.. I give Mattress Land 5 stars because I couldn’t give them 5 thousand 🌟🌟🌟🌟
My partner and I were out all weeked shopping for mattresses. Drew was the only salesman who listened to our needs. Every other store was stuffy and pushy. Drew helped us pick the perfect mattress for us within minutes and we had our new bed the very next day. The store has a wide selection and prices for every budget. Drew was incredibly helpful and entertaining.To Drews boss: give the man a raise!
My husband and I had the absolute pleasure of working with Drew Briggeman yesterday when shopping for a mattress. From the time we entered the business he was very attentive and answered all of our questions and addressed our mattress needs. My husband has lower back issues and he offered advice on what would for him. After using the BedFit Technology he worked with us what mattress would work for both of us. He is not only informative he has a great personality and made the entire experience great. Thank-you, Drew!!!!
Drew was very knowledgeable about the types of mattresses, the inventory, the discounts available, delivery and informed us about all our rights for returns. Very smooth and good experience
Had a great experience, with Trinity at the Reno Mattress Land. Great environment and vibes. Good selection of mattresses. Also, Drew was playing good techno. Came in, bought a bed. Done. Thanks!
Drew was awesome! He helped us pick out the perfect mattress. He was friendly and knowledgeable and provided exceptional customer service. Would definitely recommend contacting Drew for your future mattress purchase!
Bret was really awesome in helping us find a mattress and base within our price range without sacrificing luxury or comfort! It’s been a month with our new bed and we sleep much more restful than before. Super great investment!
Our experience with Drew was great!Mattress Land is the only sleep store carrying DreamFit sheets, and at a GREAT price too. We picked up three (3) sets for our Split-King.
Great service!!! Drew really helped find the perfect mattress for me. They have great mattress and equally as great employees.
What a wonderful day! We woke up sore and miserable and decided our mattress had to go... now! We called ahead of time to ask if what we were looking was available for pickup today. Not only did he check ahead and find the options for us, he had everything set up and ready to test out when we got here. He answered every question I had, (and believe me I had a ton after googling beds online!!) And I feel confident in the purchase we made. We will sleep so much better tonight and I could not be happier with the experience! He even called the warehouse so that pick up was easy and fast.. Thanks so much Art :) youre a hero today!
We bought our mattress last Saturday and it will already be delivered on Friday this week! It was a fast and simple process! Bret was excellent with his customer service and even called their warehouse manager to accommodate our delivery needs! Bret also listened to our budget and didnt try to get us to spend more than that which is so awesome to find in a person in sales.
Drew did a great job of explaining all the differences in mattresses, really felt like I was able to make an informed choice. Highly recommend this store
The team at mattress land are above and beyond great! Drew is such a good salesperson and made the decision for our thermarest so simple, breaking down the pros and cons of the mattress, and asking questions that really make you think of the importance of your sleeping habbits. In comparison of to some mattress stores we shopped at that make you feel like a used car lot.Once the delivery guys arrived I was blown away how courteous and professional they were. Most movers and delivery companies Ive had in the past leave dents and scuffs on the floors and walls but these guys were in and out like ninjas!Thanks Mattress Land!!
My husband and I had a really great experience buying our new mattress at Mattress Land. Trinity and Drew were super helpful, answered all our questions and gave us a great deal. Would absolutely recommend this location! Thanks!
Went in to Mattress Land on 3/26/21 to look at getting a new mattress. Brent was awesome to work with, he was vary informative and didnt make me feel pressured to buy or try to get me to buy features that I didnt want or need. I would recommend to my friends and family to go check out Mattress Land and the Sleep Fit system for finding the best mattress for you
Trinity was amazing and helped us pick the perfect mattress. Even better it was in stock! Thank you Trinity and Mattress Land!!
Drew was very helpful and made our buying experience fun as well as informative. Cant wait to get a good nights sleep! I will definitely recommend this store, and Drew, to friends and family.
Bret was an awesome salesman. He was very pleasant, answered all of our questions and concerns. He was very helpful and knowledgeable. We will definitely recommend our friends and family to see Bret for their mattress needs!
Art and his helper were AMAZING!! They set us up with there Sleep Fit and totally made looking for a bed the most amazing experience! They set us up with the bed we wanted and the prices was not as much as i thought it would be! Totally will recommend this store!!!
Art and Bret are probably the most professional people that I have ever had the pleasure of doing business with. They took the time to make a computer model of my sleeping habits and tailored a mattress to fit me perfectly. If you are in the Reno area, there is only one place to go. See Art and Bret at the Kietzke Lane Mattress Land store.
Bret is wonderful! He takes the time to make sure you get the right mattress. We appreciated his knowledge and the fact that we werent rushed to make a decision. Thank you Bret! We are excited for our adjustable bed!
Just purchased two mattress sets for our new home. Art and Bret were very helpful and knowledgeable, and they helped us find the right mattress within our budget. Highly recommended shopping here!!
Trinity had great customer service and had what i wanted in stock! 10/10
Great experience buying a new bed ! Drew was very knowledgeable and easy to work with.
BRET is an absolute life saver! Short notice and this guy went ABOVE AND BEYOND to take care of me during a major mattress dilemma! Love my mattress, the process was super easy and the customer service is unbeatable. Thanks again Bret, you’re the man.
From the minute my fiancé and I walked in Art and Drew were nothing but amazing. Having bought only one mattress before from Lull, we knew NOTHING about mattresses and they taught us so much. We left putting an order in for not only one but two mattresses!We 10/10 recommend going to Art and Drew for your mattress needs!!
Bret helped me find the right power base for my mattress. He was so patient and helpful. I highly recommend this store for their knowledge and no pressure to buy anything.
Bret was amazing! No hassles! He’s amazing! And will be returning for future mattress 😀
Bret was incredible! Sold me the best mattress and spent lots of time making sure I got exactly what I needed. I will be a forever customer because of him! Thanks Bret!!!
I went to Mattress Land today for a bed frame and it was the best experience. Bret waited on me. He had what I needed at his fingertips. He even loaded the frame into my car. I would recommend Bret and Mattress Land if you need a new bed.
Brett was amazing! He went above and beyond to help me find the perfect fit for my personal sleeping needs. I highly recommend his service, he was empathetic, thorough and informative. I’m very excited with my new purchase =)
We went into this store after trying to do our research online and in Macys! As we were in the process of changing three bedrooms it was so confusing and hadnt been able to really talk to anyone. I looked into stores that only sold mattresses and found Matress Land was rated the highest. It was a great choice - right in our neighborhood, only us and their representative who did not try to push into anything more expensive than we needed for childrens and guest room and we are definitely going back when our bed from the Amish is ready to be finished. We tried an amazing mattress for that bed and I think when the time comes we will most likely make a deal.
Best price, great quality and in stock. Trinity was friendly and informative!
I wanted to start off this review by saying that Mattress Land was not my first or even second stop, but it was definitely my last. Bret was definitely easy and great to work with. While I didnt buy the mattress on the spot, I did go home and think it over. I found that out of all the mattress stores I looked at, Mattress Lands beds were definitely more comfortable, had no sales pressure and great beds, especially with Bret helping me with my budget. The one thing I would say to any person looking to buy a mattress is to give Bret a shot. You having nothing to lose even if youre compare shopping. Thank you Bret! PS.Art was definitely helpful with all the questions I had as well.
I’m so happy I found my dream mattress even below my budget price! You need to come here to get your mattress and talk to Bret! He was super nice and DID NOT pressure us at all. I came on not expecting to purchase a mattress but Bret really worked with me and found me the perfect one!
Friendly staff who are knowledgeable about the different products. Great service! Would definitely buy from here again.
Very comfortable walking in, greeted friendly. The employee pulled out pillows and head covers for us to fully lay on each bed for the full experience! Would recommend!
Our salesman Bret was super cool. Walked me and my girlfriend through a bunch of mattress options until we found the right one for us. Very happy with our experience!!
I initially went in to Mattress Land to start researching prices and good quality beds. Bret greeted my mother and I immediately in a friendly but professional manner, told us to browse and while he quickly finished up with his task. He asked what my price range was gave me 2 options and priced out a whole set (mattress/foundation/metal frame). He even wrote it on a card and gave me his work scheduled. I NEVER felt pressured or like I was being sold something I couldnt afford. I went to 2 other places but no one really got close to the QUALITY and the price. I called Bret back about 1 week later, we did everything over the phone, he sent me all my receipts and even detailed directions for the warehouse where I could pick everything up.Hands down professional, amazing service by Bret and I absolutely can feel the difference in the amazing quality of my mattress. Thank you Bret!
I was immediately greeted by Bret who was helpful in answering my questions and discovering what would be the best fit for both price range and comfort I was looking for. Brett helped me find the beat deal and delivery was quick. Absolutely recommend!
Drew is amazing!! Took so much time helping me!! Found perfection!!
Came in looking for a new mattress. I was helped by Trinity. She was an absolutely amazing sales person who was not to mention extremely helpful.
Bret was an extremely accommodating salesman and he helped me choose the perfect bed for me!I was considering buying a mattress online and he explained to me why buying one in person is the way to go, I appreciate him helping me through the buying process! Glad I chose this store and not online!
Brett was awesome. Very nice and answered all the questions needed. Spread the word and come on down to get the bed you need. I did and love it!!!
Bret was so helpful and polite! We always call Mattress Land for our bedding needs!
So stoked about my new mattress! Trinity was so very knowledgeable and helpful with choosing the right one for me. Thank you!
We were really happy and pleased with the service we received at Mattress Land recently. Joe was friendly, knowledgeable and really helped us find the perfect mattress for us. My husband and I were very unhappy with our bed situation and with Joes help we left the store feeling excited for our new mattress and adjustable frame. Thanks for everything Joe and also Dante who added some coolness from the back of the store!!
We bought a new bed from Mattress Land on Kietzke over by Famous Dave’s. They have this bed fit program and it tells you what bed you should get. It was amazing. And the sales guy was Joe Pittman and he’s super nice and doesn’t pressure you on anything. He actually showed us the cheaper mattresses that would work better for us and he got us a good package deal.
Bret here at mattress land is awesome, he has excellent customer service skills. Highly recommend him to everyone I know. He is very knowledgeable about the products he sells
Thanks Art, a painless and great experience. Just put mattress in truck....absolutely great...thanksWill spread word about Mattress Land😊😊👍👍
My husband and I purchased a SleepFit mattress from Mattress Land a few years back and we absolutely love it. It is like sleeping on a cloud. It was a no brainer to return to Mattress Land when we decided that we needed a second mattress for our guest room. I called Mattress Land with a few questions before going into the store and Joe was extremely helpful over the phone - our mattress was no longer in stock but he was able to suggest a comparable mattress. When we visited the store to test out his suggestion, Joe continued to be helpful - he showed us a number of great options and shared his knowledge on all of them. In the end, Joe helped up pick out a fabulous mattress that I am sure our guests will love!
Great service. They sell quality mattress with cheaper price. Quick delivery as well. Highly recommended.
From the moment I walked in, Bret was professional, highly knowledgeable and easy to work with. I had just purchased another mattress at a different company and my experience here was much better. I felt I was getting a great deal and the right mattress.
Bret from Mattress Land in Reno, Nv did an exceptional job at finding the perfect mattress for me. His knowledge of the mattresses and his understanding of my budget and wants made the whole process a breeze. I highly recommend giving Bret a call when in the market for a quality mattress and a good laugh. -sarah aAnother 5 star review! After 4 visits to the store and lengthy coaching on mattress technology and comfort from Bret I believe I chose the perfect mattress for my sleep style. Stop at the Mattress Land and find a mattress for a great nights sleep!--susan a
Brett is a great salesman, very helpful and knowledgeable on what different levels of comfort you may need. We found the one that is definetly best for me. Thanks again ! Im sure delivery will be great.
I dont usually buy from a store like this, as I like to buy online for more savings.I just happened to be at a mattress land with a friend shopping. I know my friend does not like spending much so when I heard him say to the salesman thats way more then I want to spend, along with telling him what he wanted, Im thinking hes not gonna get a mattress here. Well to my surprise they had in stock just what he wanted, and for the price he wanted. Myself I was not planning on buying a mattress, but Im a bargain shopper. If theres a great deal Im bad about buying weather I need or not. So there was a sign that caught my attention $650. I thought no way in this store can that mattress with all it had be only $650. Well to my surprise it was discounted because it was discontinued. I researched (google) right there on the spot. For all the things built in that mattress, sure enough it was a 2 thousand dollar mattress in comparison to others. Ok, now Im interested. I told him yeah, but buy the time we get tax, delivery, removal now the 650 will be pushing a thousand and all I have is 650. Well guess what ? Art the salesman sold it to me for $650 out the door. I dont know if he can always do that, but I suggest before you buy a bed online you cant even lay on that you go see Art at mattress land in kietzkie in reno. They must have 50 beds on the floor you can try. A week later I am so happy I made this purchase. If money is a issue, for sure go there and check out whats on sale because I saw some pretty good deals I would not have found anywhere else
Super friendly service and also not as pushy as some places might be. I love my new bed its so comfortable! My salesman, Brett, even called me on the day of delivery to make sure everything went smoothly. Thanks Brett
Art and Brett were so helpful during our search for a new mattress. Unbeatable service and helped find the perfect mattress for my wife and me.
Bret did a great job helping me choose a new mattress for my sons new bunk bed!
I am very pleased with Bret and how he help me find the right mattress. I would recommend my friends and family to go there to buy their next mattress. Thank you bret.
My husband and I purchased a mattress from Mattress Land a few months ago, and unfortunately, it wasnt as comfortable as what we thought we liked and selected/purchased. I called the store and spoke to Bret Kulwin and explained our situation. From the time I initially spoke to Bret, up until the time we visited the store to figure out options for an exchange, we were more than satisfied with his customer service and ability to help resolve our request. If you are looking to purchase a mattress and want someone who actually cares about your experience, who will advocate for you and find the best comfort within your price point, PLEASE go to Mattress Land and ask for Bret. I know if any one of our friends ask, Id refer them to him in a heart beat! Thank you.
We did a fair amount of comparison shopping for my Dads new mattress and base.Bret was awesome! We will definitely recommend him to our friends.
I came into the store just to look for a mattress and was immediately met by Dante with a warm and sincere greeting. He was so knowledgeable and took all the time I needed to make decision and I feel great about my purchase. Really excellent experience!
The sale representative Bret was a great help to me. I purchased a great sheet set today. Thank you Bret.
Bret Kulwin was great to work with and made it very easy and affordable for us to buy two mattresses for our sons. We are definitely recommending Bret at Mattress Land for future purchases
Bret was very helpful and showed us options we didn’t know existed, which saved us money and allowed us to purchase a new mattress that day. Thank you Bret!
Had a really good experience purchasing a mattress from Mattress Land.Bret was beyond professional and patient and I would suggest everyone purchase their mattress from Bret. Super knowledgeable... Thanks Bret
Love the professionalism, swiftness and courtesy of Mattress Land and especially Joe Pittman who was very accommodating for us. We were worried we might get a pushy salesman, being a furniture store, and we were completely blow away at how well we were treated. With no unnecessary up-selling, Joe was patient enough to help us find exactly the right mattress for us. Great Covid19 precautions (we could smell the Lysol) and Joe wore a mask throughout all of our intersections. Will absolutely shop here again.