Worst customer experience. They keep pushing the road hazard insurance even when you tell them you dont want it. Showed up on the work order after I said no.Bait and switch on Douglas tires also. Told me they had them in stock. But as soon as the car was in the bay... They didnt have them. Total scam.

I would say dont go here but its not like you would be able get in even if you tried.

Understaffed. Waited an hour just to have a question answered. In the end, they couldnt help me with their own tire warranty, I have to do all of the reordering myself. Itll be weeks before I can get my tire fixed.

Vista Knolls Walmart Auto Care is 👌👌 They were fantastic!

Friendly and helpful employees. Very competitive prices on tires. They also have no problem taking used oil.

The wait was only about an hour, which is about average. The tire people were very friendly and knowledgeable. One even went and got me a cart. Another one was able to get me a great deal on 2 tires. And the other older one always has a smile on his face. I had a good experience.

Walmart Automotive, even though they are packed with customers most of the time. Joan did such a great job by taking the 2 hour wait in her own hands by changing out my battery for my car. It’s great to feel like the workers actually care for the customers and they put in effort for customer service and making a valued customer happy. I would recommend the automotive section to anyone who is looking for any questions on anything!

Not extremely knowledgeable, but were happy to help. Got my new battery and was back on the road in less than 20 min form start to finish

I saw bubbles coming out of my tire. They couldnt find the hole. So they sent me on my way. One week later I ended up stranded with a flat tire. I was upset but this Walmarts asst. Manager of the store and manager of the auto center went above and beyond my expectations. Excellent customer service skills. They are both great employees. I hope Walmart is training their employees to follow in their footsteps.

Ordered online 2 tires and they arrived seperatly. One a day later. 4-5 days shipping, they should always keep 2 to 3 people there. Place is busy. They have stocked less items forces on to order online.

Tire center could not find my order for two days when finally did they said 2 .5 hr wait.Bad servcie

Arrived at 7:03 to the tire center and was 3rd in line told it would take 2 hours for a tire patch, came back at 11 and they hadn’t started working on the simple patch instead bringing in other vehicles in front of me and telling me it would be another 2 hours. I definitely would tell anyone reading this just don’t waste your time

Im not one to complain but they were the slowest I have ever seen and they werent busy, it took 3 hours to put on two tires but the longest part was waiting for the lady at the front desk to figure out what tires to sell us, then once the car was done we had to ask to have it taken out of the bay because well i forgot was the reason.. not a good experience .

Good service, long wait, but they warned ahead of time.

While living in the North Valleys I always counted on this location for oil changes, battery replacement, and tires. Great service!

Ive been trying to get in at this on since its near my home and they keep telling me its going to be a 2 to 3 hour wait before they get me in and to come back tomorrow. Been coming back tomorrow for almost a week now. I called Walmart hq in Arkansas to let them know. If they have a staffing problem then they need to fix it. Walmart has lost my business for auto care. I will be looking elsewhere for my oil changes unless they have a staff and management change.

Awesome! These guys always help me find the cheapest and best options. They are extra friendly. I would recommend them to everyone.😀

No carts anywhere lady employees smokingband cussing and being rude

Questionable. Good pricing, however two out three times there for service, staff has proven to be unknowledgeable, unprofessional and downright RUDE.

Walmart Auto center takes care of the tire and lube services at a great price.

Charged for a patch in the tire, got home and took the tire out of the trunk to find it had gone flat already on the trunkride home. Come to find out they never patched the tire at all and even left the nail in it! When we went to complain they denied any responsibility accusing us of putting the tire back on the car and hitting another nail, all within a 1 hour time frame over a $10 job! They would not accept any responsibility and started to threaten to call the cops and locked the doors to the auto center attempting to detain my husband, completely unwarranted and extreme b ehavior, most unprofessional place on the face of this Earth. With practices like that they are going to seriously hurt if not kill somebody. I will never allow anyone I know and care about to take their vehicles here.🚫

Never enough counter stafd here, always have to wait longer than necassary.

Under staffed. Get there early on a weekday to avoid the rush, forget it. 3 hour wait every time I try to buy tires. Im done trying with all Wal-Marts!!! Especially if they cant fully staff their tires crew, separate from oil changes, and they dont accept appointments, Ill go elsewhere. Im done. Lemmon Valley Wal-Mart SUCKS anyhow. Never have things in stock most of the time I go there to Lemmon Valley. I am so DONE!!!!!!!!!!

DO NOT GO HERE!!!! Went for a patch on my tire and they said they cant do a patch cause theres chunks taken out of the tire. Then they cant put the spare on cause they dont have tools to get it down. So i buy the cheapest tire they have there for my truck. They then bring the tire out and tell me that if i choose the tire with this tread on it that itll mess up my suspension.....what?? Nice way to try and get me to buy more tires genius but im not falling for it. So they Get the tire put on and they ring me out. (Keep in mind this is over 2 1/2 hrs after i dropped off the truck there in the first place). And as im walking out the tire was over 30 dollars more expensive then what they quoted me. So i go back in and show the mechanic and they figure out he put the wrong tire on my truck. He then says sorry its gonna be a bit. I give him the keys and say this is ridiculous. He then has the audacity to then say. “Hey man your the one who messed up the tire not me.” I then tell him “hey man your the one who put the wrong tire on there. “ if you feel like wasting your day and having stuff done wrong to your truck then go here. Otherwise go somewhere else.

They have no idea what tjey are doing!! Go to a real auto place not this junky stuff

Great tire prices and finished much sooner than expected!

You remember that saying the customer is always right well not at the Walmart auto centers they will argue with you so they dont have to do the job you require

Not sure.. You cant see what they do or use om your vehicile. You talk to a cashier not a mechanic. And you are asked for your keys Wayyyyyy ahead even when you have to wait 3 hours...

Waited 45 min in the auto department to get my oil changed and my tires rotated, to get told that they could get to it to, making it too late for me togo anywhere else,

Good deal on trailer tires.

Came in right after they open. Say it is gonna he an hour and it takes well over 2 and a half. Another gentlemen here just came in for a tire rotation, said he would need to wait 2, and he told me he had been waiting 4 hours.

Clean, friendly, and helpful staff and store.

Made up a lie to avoid doing my oil change due to the amount of customers. Lost my business

Regular discount automotive department and shop at most Wal-Mart stores

The employees went out of their way to run cutomers off I was the only customer there I was told that it would be 3 or r hours to get two tires.

Tires done at the time they said even though it was black Friday. The woman was a little off on the total price she quoted my wife, it ended up 11 dollars more.

The service there was super slow, the mechanics were rude and disrespectful. I will NEVER use Walmart auto center again😡

I assume they have certified mechanics

Get there early if you can or you can have a two hour wait.

Customer service was terrible. Had to wait a very long time.

Cheap oul changes

Thank you for fixing my daughters tire!!!

Very good crew

Quick Service

Excellent service

2.5 hours for 1 tire

Helpful

Lackadaisical counter help

Poor customer service

You get what you pay for

It succks

Horrible customer service

Great place

Fix a flat