Concepts is by far the best clothing store in the Reno area! Itโs recently moved locations and changed ownership and let me tell you WOW ๐๐๐ผ the new store is absolutely stunning and has some of the best brands and designers! The girls who own it have done an absolutely amazing job with this new transformation and staying up to date on trends and always having something for everyone! They are so incredibly helpful and will give you a shopping experience like no other! Definitely check it out if you havenโt already! With the holidays are coming up I know Iโll be shopping here and supporting a local small business! Thank you Sylvie and Ruby for bringing the best fashion to Reno! โค๏ธ๐ฅ๐๐ผ
This store is owned, managed and operated by two amazing young women. They have such an eye for fashion and trends and do an excellent job of filling their store with beautiful items. If you have not shopped at Concepts since they recently took over and moved locations, you definitely should! Love this store and their customer service!!
I absolutely love this place. Sylvie and Ruby are the best. They can amazing brands and ambiance is fantastic!
The new Concepts Reno store is Amazing. Sylvie and Ruby did a great job on the inside. Love going into concepts and having them help me with clothes. Customer service 10/10.
Everyone at Conxepts Reno is always very kind and helpful. They always seem to find the perfect outfit for every situation and event. There is nowhere else I would rather shop!
Absolutely love this store. They carry amazing brands and have a great selection. One of the best clothing stores in Reno for sure.
Best shopping in town. Excellent staff, very willing to help. Ask for Sylvie, she is so sweet and provides extraordinarily customer service.
Iโm new to town and stumbled into this store on the way to Dillardโs. There is so much to look at, and the store is put together just beautifully. It reminded me of my favorite boutiques in Napa. A young, pretty, exotic looking woman with long dark hair helped me. She was the manager, I believe her name was Silvy. Ask for her if you need help with jeans! She really knows how to make you feel amazing. Overall great experience.
I enjoyed browsing the well chosen offerings here, and the sales woman was kind, helpful, and let me do my thing without over attending - THANK YOU!
TERRIBLE customer service. Not once were we greeted or acknowledged. Will not be back
BEWARE, this store doesnt accept returns on $200 dresses.
I was very surprised by the ratings I read. I have been going to this store, past location as well as the new one, and had nothing but a positive experience. I have referred many friends and they confirmed this is a treasure we get to have in Reno.
Best Retail Store in RENO
Shocking experience. The owner should not be in business. Horrible service and rude unprofessional interaction.