Ive worked with Matt and Bev on a couple orders for our company and I couldnt be more pleased! Im a perfectionist, to the point that I usually make our own shirts and other items. We had a large amount of shirts needed and I just couldnt find the time. Both Matt and Bev were patient with me to answer all my questions, adjust design changes to meet my expectations and still make deadlines! They are exceptional to work with and I will continue doing business here!
If you have any problems talk to the owner he will make it right.
Bev was a Rockstar and is the reason for this 5 star review. I had a hard deadline to get a couple jackets embroidered a week and a half after I came into the store. The original employee I worked with failed to place the order for the jackets and so a day before I needed them that same employee basically told me I was out of luck. Bev then came to the rescue. She pulled some strings and got all my work done the day that I needed them and they looked great. I went from probably not bringing work back to this place to absolutely coming back. Great work Bev.
Matt at Kettle Embroidery is amazing. Easy to talk to. Great communicator. And DELIVERS on any need I have. Ive ordered 2 shirts, Ive ordered 50 shirts, Ive done logo work and each and every time I am impressed. Their prices are right on and I am treated like their best friend.
I had a polo embroidered here and I loved how it turned out! Monty was super helpful and responsive to my emails as we coordinated the project. I highly recommend Kettle Embroidery!
Absolutely LOVE this place! Excellent service every time! Ver personable and professional! HIGHLY recommend!
Had my daughters volleyball bag embroidered and it looked awesome! Seen quite a few shirts with screen printing that are really impressive as well.
Monty and Andrea are amazing to work with. They are very knowledgeable and provide a quality product.
You will never find a better place and better people to work with
We have worked with Lane every time that we need to order more hats and shirts for our business. She does an exceptional job and is very thorough and detail oriented. Kettle has done excellent work for us and they have had very fast turn around times. I’m sure the rest of the staff are awesome, but Lane has been the bomb!
Great quality and service. Thanks guys!
Excellent customer service! I needed shirts done quick and Bev was very easy to work with. Call me a satisfied customer!
I live 2 hours away from Kettle Embroidery and I use them EVERY time. They do quality work and stand behind their products. Im so impressed with how they handle their customers and would recommend them all day every day. They really do work hard to make sure my projects meet my sometimes crazy deadlines. I feel like they care about my business so much that Im here telling you about it! GO TO KETTLE!
I had an awesome experience working with Garth. I had to change things with several of jerseys i placed an order for and also asked for it to be done in a week. Garth said itd be tough but hed do his best, sure enough he delivered what I asked him. And the jerseys turned out amazing, just what I wanted. Friendly, helpful and understanding, manager if you are reading this, give Garth a raise! I would definitely recommend placing an order with Kettle, I know I will again in the future.
We’ve used Kettle for both our personal and business embroidery needs. Lane has gone above and beyond to make sure our hats and shirts turn out exactly as we want. Even after moving out of Rexburg we still use Kettle because of the excellent customer service we receive and for their fast turn around times.
I love Kettle Embroidery. Every time I go in the people are always friendly and very helpful. I have never had any complaint about the work they have done for me. They always complete it within the scheduled time frame, sometimes earlier. Their prices are very affordable. Theyre just great all around.
So helpful and have fair prices. They will get stuff to you fast! I got some tshirts and they turned out great!
Very fair on pricing and great customer service! We have used Kettle Embroidery for a few different things and everything has turned out great. We love to support our fellow local businesses whenever we can.
I cannot describe how professional and just all around great business this is. Local Business usually carry heart when dealing with the local community, and Kettle Embroidery has a huge heart. They have a lady that works there, her name is Lane, she is amazing to work with, very accommodating and professional. My communication was terrible and instead of having me just eat it, they bent over back-words to help my company out. I defiantly would suggest going to Kettle Embroidery to anyone.
Pleasure to work with!!
Excellent customer service. You get exactly what they describe. They really can embroider anything on anything.
I came into this shop to order a couple of t-shirts for a Halloween costume; I had designed the graphics myself, and made sure that I had all of the materials (fonts, colors, etc) ready to hand over to the shop. I was asked to email the files to the shop; no big deal, so I did it. I called the next day to double-check that they had received the files over email and was told that yes, the files were in, expect the shirts to be ready in one week.When I returned to pick up the shirts, the font was completely wrong! It was just a generic typeface and not at all what I had designed. I asked what had happened; apparently the girl Id talked to when I brought in the order had left on maternity leave. Nobody had bothered to find out about the design for my order and use the correct font file.They apologized and gave me the shirts for free, but I cant use them. Im not pleased with the lack of communication in this shop; this is an oversight that could have been easily prevented. I wont be coming back here.
Kettle Embridery has been amazing with helping me find what I need for my business. They take their time with me and always ensure I am happy with my product!
I did not have a good experience here. I ordered something and was very specific about what I wanted it to say, they senty a proof of the item and because I have dyslexia I did not catch an error that they made until after I paid an overpriced amount for the product and brought it home. When I took it back to the store they made a fuss about re-printing it but they said they would do it. When I went to go pick it up, they wanted to charge me the full price again even though I never received the first product and it was their error. They finally cut a few dollars off, but they were very rude about it. Now whenever I look at this product, I only think about how bad my experience was.
I had a few shirts produced by them for a trade show that I was attending. The quality was amazing and the staff was very helpful. Highly recommended!
Great service. Fast turn around time. Wonderful new location, beautiful showroom. Precise, knowledgeable and friendly.
I’ve gone here a few times for shirts and other things and they always do a super good job. Would highly recommend!
Great people to deal with. Have been using Kettles for years for embroidery.
Good service; they got my shirt printed within a week.
Kettle Embroidery is helpful, professional and quick. They go above and beyond in customer service.I also like that they send a proof before printing.
They do a very good job, and have high quality stuff available.
Prices are reasonable, products are great, people are friendly.
Our company shirts always look great, the service is great, and their prices are competitive. Wont go anywhere else!
What a great business! They provided exactly what I wanted! I was very impressed with their options and service friendliness/advice. I wanted to gift a BYU-I Mom hoodie for Mothers Day but BYU-I only had pullovers. So I bought a zip-up that just said BYU-I on it and took it to Kettle to have the Mom done. Turned out fantastic! I will post a picture =]Thank You, Kettle Embroidery!
Tons of garments to chose from and great service and prices!
Kettle Embroidery always does a great job with great customer service. I would highly recommend them.
Picked up a shirt for someone and service was fast and friendly
The service and work has always been great, we appreciate Kettle Embroidery and the timely manner in which they get the work done for us!Julie, St Anthony Motors
They are wonderful and fast!
Great prices!!