Great Service indeed and definitely went Above and Beyond !!! Highly recommend them!!!Amazing Staff

This is where I take my vehicle for the things I cant fix myself. Jason is always friendly and very knowledgeable. Women are often taken advantage of because of their lack of knowledge about vehicles. I would strongly encourage women to take their vehicle here to get it repaired. Jason will be upfront with you and will not minx words or talk above your comprehension. I have nothing but live for these guys. Today, it is difficult to find a mechanic shop that does good work without trying to take advantage of the customers. Jason and Tony, those are my guys.

Living up to the GREAT in Greatwood!Was quite impressed getting me in the same day for a quick oil change. New to the area - was recommended by several people. Jason knows his customers by name and treats them well. I will return and would definitely recommend.

I felt like a daughter again watching dad fix the car. They never overcharge you they dont lie and its the only place I will take my cars too.

The service seems honest but slow. Im done with them. When they promise to get something done and they dont do it it is very irritating.

Great service Greatwood Auto provides! Everyone there is cordial and knowledgeable! I only wish they would get a bigger place! There is always so many vehicles there making it a challenge to park! But it is a testament to the great service they provide and the returning customers!

Where do I start, to say this place is awesome is a understatement. Kind friendly knowledgeable honest and professional are just some of the words I would associate with Greatwood auto. Jason and Richard are great but honestly all the guys are. They treat you like family and it great to see a company that values honesty and customer service as these guys. I wouldn’t trust anyone else with my vehicles. Great wood auto is the best.

These are kind and professional folks who have earned my trust and business. I stopped in for advice on how to replace a small part. The gentleman came out to look and said, let me grab a screwdriver. Next thing I knew he had the part replaced. When I asked how much, he replied, its on the house. Thats a wow factor if you ask me.

I have been a customer of Greatwood Automotive for many years. They are an outstanding group of people, honest, knowledgeable and friendly. I would highly recommend them to anyone who is having any type of automotive problems. They will give you a diagnosis and explain everything in detail. I, together with my wife, really do like these guys.

Auto Service Nirvana! Jason and his team have kept our cars running at their best for years at the best possible value! We have never been pressured or upsold to unnecessary add-ons. I love knowing that I can leave my car and truck in his care and only pay for what I need at a price that is always fair! #Blessed

Been here a few times now and want to like this place but the service is always apathetic at best. No greetings or pleasantries any time I come. Additionally, they have a sign on the door saying masks are required but none of the staff was wearing one in the office while I was there. Good price for an oil change and convenient location, but customer service needs improvement.

Brought my Mini Cooper in for a state imspection and an oil change the very next day. Excellent customer service and excellent treatment of my car. Clean facility and everyone wearing masks. I highly recommend!

The customer service at Greatwood is second to none. Jason is certainly the catalyst for front desk service.

Took my BMW in for rear bumper repair. Chris and Christopher worked with my insurance company and did a great job on the repair. Highly recommended. Say hi to Chris for me.

Will be coming here from now on for all my auto maintenance and repairs. Great experience every time I come here. Hard to find good honest shops these days but this is one of them. Keep it up Greatwood auto

Quick and friendly service. They were pleasant when I called to see availability and took care of the work efficiently. The staff was friendly and the waiting area was neat and clean.

Fast, professional, and reasonably priced, this place is excellent!

They have good service and reasonable price. I would recommend this place for your auto service and repairs.

Its a very busy business, but their customer service was great and as great as the service on my car! I liked that a small repair was done quickly and without complication. I would recommend being patient with them answering their phone and possibly placing you on hold; its worth the wait!!

The service was great and right on price. This would be 5 stars except there was profanity-laced music blaring from the service bay while I was waiting.

Best Auto Shop in Houston !Jason and Christina are customer service pro’s and the service dept. are top notch. I recently moved to the area from Michigan and can honestly say that I will use Greatwood Auto Repair for all my vehicle needs. Thank Greatwood Auto you guy’s ROCK !

Great service

They messed my car up twice and when I called about it they hung up on me, nice people but Will do you wrong

Great place to take your car for repairs. I have been taking my vehicle there for several years. Grate and very honest.

Honest and knowledgeable. Diagnosed an overheating problem and found problem. Repair was easy and inexpensive but symptoms could have indicated a much more expensive repair had they not persisted in finding the actual problem. They know what they are doing and more importantly they are honest.

It was a blessing to find a trustworthy auto repair shop such as Greatwood Auto Repair. Jason Hudson is an excellent manager and I value his professionalism and knowledge. I became familiar with the staff over the years (9yrs) and they all conduct their technical skills in auto mechanics very well. Ben is an excellent owner of this place and he employs great staff. All of my vehicles are well maintained through Greatwood Auto Repair.

Great job repairing my dent.

I stopped in today for my state inspection. The service was impeccable. I was in and out super fast. Ill definitely return when I need more auto services!!!

Jason and his staff really care and take amazing care and consideration for you and your vehicle I trust them fully to work on my car and I know they will do honest work and not fix it unless its broke great prices great service you can trust and depend on and they stand by their work what more can you ask for

Jason and everyone here do quality work, and are trustworthy in the extreme. I know Ill be fine with Greatwood.

Been going here for years cause the service is unbeatable! Jason always gets me in and out quickly, and the price for the service you receive you cant match!

Very friendly staff that provide efficient and honest service for your vehicle. I have been utilizing their services without any problems for many years. I do not hesitate to recommend this business for reliable, honest work.

Been going here over 10 years. Upfront, Jason will treat you right doing his best to provide all details.I dont take my vehicles to the Dealership Service Department as they only look to capitalize on issues versus work for the customer. This is my go to for an honest locally owned shop for all my work.

Greatwood Auto Repairs has been our go to service for many years. Customer service is excellent. Jason is the man! Prices are competitive. GWA provides rides if service time is long. Thank you everyone at Greatwood Auto Repair.

Great service and staff will recommend to friends and family.Jason is a great honest manager makes you very comfortable, prices are very reasonable.

Jason ALONE is worth gold. The knowledge and the way things are explained.... in my opinion this is the best car shop experience the industry offers. Nobodys perfect but, these guys are damn close. Ive been using them for at least 4 years now and I have ZERO complaints 💣💣🔥🔥👌👌

Great service! I went to get my car inspect and they were extremely helpful. They were able to quickly help me and I was on my way!

Great people, great service. My go to place for my car from now on.

I have used Greatwood Auto since we moved to Sugar Land over 14 years ago and I have found them to be dependable, fair, and interested in their customers on a personal basis.

My dad was my mechanic until he sold his shop, retired, and moved a few hours away. After a fender bender, my insurance agent recommended Greatwood Auto Collision for my body work repair based on their own history and experience. The body shop did great work, and from that point, I started taking my vehicles to the Auto Repair side of the business for my regular work. Ive done business with them for about three years now (since 2013 or so). Greatwood has always done excellent work on my cars, they turn around the work on even major repairs in very reasonable time, and their prices are spot on for the work they are doing (my dad was a mechanic for about 30 years, so we know what the parts and labor rates should be). Ive had everything from regular maintenance to major engine repairs done at this shop. Theyve never tried to sell us something we didnt need. This business is honest, fair, very knowledgeable, and completely competent in their work. I refer friends and family in the area to them whenever I can.

As an entrepreneur I understand how important quality of service has to be in order to secede and Greatwood Auto dose just that, their workmanship is on point. And if for some slim chance there is a propblem they will fix it.

Ben and Jason and everyone at Greatwood Auto do a fantastic job; I would not take my truck anywhere else. The service is always quick and efficient and everyone is very polite and professional. If you are in the Sugar Land, Richmond/Rosenberg area you should avail yourself of their service.

Twice I have taken my care to Greatwood Auto for service and both times the little guy running the front counter told me it would be ready at a given time and each time I have gone back (and wasted a lot of my time to do so) just to have him tell me WITH A SMILE that they havent touched my car yet. And after being given a whole lot of excuses buy the irritating little guy with the glasses, he rudely shrugs it off letting me know that wasting my time is NO big deal to him. It would be so nice if they are not going to work on my car in the given time they PROMISE to, to at least give me a CURTISY call to let me know before I waste my time in finding a ride to take me up there to pick up a car that they HAVENT EVEN STARTED WORKING ON YET!!Good customer service doesnt come with a big smile when your telling a customer that YOU screwed up on not calling the customer to tell them their car wont be ready when promised and you came back to the garage FOR NOTHING!!!!

It was good. As is always is. And friendly. And honest.

Super fast service and friendly staff.

Staff is super friendly and knowledgeable

Excellent service as always.

Ive lived in the area for 16 years and have had my vehicles services here for about 7 years after using various other shops. This is a family owned business and the people here are extremely honest and helpful. Their prices are excellent! Ive had my Fords, Lexus, and Toyotas serviced here.

I went there after NTB told me I needed a new pump which would have cost me over 400 dollars. The owner himself came out and showed me that nothing was wrong with my car! It would have been so easy for him to replace my pump but instead he showed integrity and told me there was nothing wrong with my car. It is hard to find companies that service cars that are honest these days. I will be coming back to this place from here out!!!

Went in because my check engine light was on. They were friendly, honest, and took the time to explain everything they were doing to fix the issue. I will definitely be back!

The nice gentlemen in the office fixed my drivers side mirror for me with out cost. I think he was the manager. Thanks again!!!!😁

I always get treated with utmost respect & honesty, I really appreciate having Jason & his team to help when needed!

Best ever!!!!!!!!!! Thank you so very much.... The wait was great!!!!So friendly... AWESOME..

Filled out online appointment scheduler twice to try to book an appointment over the course of two weeks or so, then I called and left voicemail. No response to any inquiries. Going to another mechanic down the street, they got right back to me and I have an appointment this week.

Good @ Jason. But dont love the price.

Excellent service! I just recently had an oil change and check up and I was told I had no problems. I started hearing some noise with my brakes soon after. I took my vehicle to Greatwood Auto repair and the found the problem right away. They told me what needed to be fixed right away and what to keep my eye on to prevent future problems. They even picked me up from my office when they were done with the work! I will not go anywhere else for any of my auto repairs.

My favorite place for all my vehicle issues. I trust what they tell me because they are honest. I would say a little overpriced but I trust them so I stick with them.

Great customer experience and very knowledgeable staff

Did fine with the body work. Was disappointed when my car was returned. Covered on water stains (had been raining the past few days) and the owner insisted they were there before even though the seats were damps when I sat in them. :(Also, Left dust from auto work on seats as well as scraps from moving vehicle. Will not be coming back.

Been impressed with this shop. Personable, and fairly priced. Id recommend.

Low choices of foodQuality not as good as usually. Very disappointed in this visit

Good, honest, quality service

I finely found someone I trust in this business 100%. Referred by a friend and he found and fixed an AC problem for $100 that others said needed an entire AC system replacement for over $1000. Knowledge and Honesty - what a great combination!

Jason and Employees are Great

They were awesome. Didnt overcharge me. Service was quick and employees were friendly. Highly recommend.

Excellent service and staffThey do a job satisfaction GuaranteedThank you 🙏🏻🙏🏻For the outstanding Service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Attention to details of customer request and delivers.

Always great service and great prices

Quick state inspection.

Every time my car is brought in Im met with professional and speedy service. These guys know exactly what theyre doing no matter the vehicle or problem I bring in to them.

Fast and good service

Great service here

Great service every time!

These guys are the best wouldnt take my car anywhere else.

Great experience!!👍

Always do great work.

They have always been very honest, treated me and my wife great and done a fabulous job.

Not honest at all. Ladies if you go there and you need to bring a man with you or you will get scamed, he see you are unsure,he will get over! I went there with a nail in my tire, I saw the nail.I turned my back and he came out saying I had 2 nails and charged me 10.00 per nail. He put put in plugs when because of the tires I had he should have put patches because of the tires I had. I asked to see the nails and he could only show me 1 which he had put on the table (I thought why not both, if there was really 2) These are brand new tires and he just ruined 1,cause I watched him later dig and dig till he got through the mesh. This guy has truly lost a good customer, including my family, friends, and every one I run into that has a tireproblem. I realy think if people would just provide there best service for there business it will grow. It wont happen with that guy!

Been coming here for years, Jason and the staff are truly the best.

Jason is my go to!

Friendly. Honest.

First time there, treated fairly. Owner nice fella!

Honest and professional. They know their craft!

This is the most helpful and honest shop in the area .i would refer anyone to them.

Great service, Simply look at their name it even starts off Great. 😃

Not the fastest but nicest and competitively priced.

Mr Muscles at the front counter is very rude. I would advise going to Christian Brothers in New Territory as it is very close and they seem to want return business.

Great autoshop with knowledgeable staff members.

Nice people. Honest. Courteous.

Fast service

Great place and reasonable prices

Great honest people!

Quoted one price on phone, showed up to drop off car and price increased, and then picked up car and price increased again. Very expensive too! Stay away!!!

Convenient

These guys are awesome!

Great customer service!

Very honest and helpful!

Got my inspection done in 10 min

Simply the best

Simply the best!