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SweetFrog White Oak
4550 South Laburnum Road Ste 120, Richmond, VA 23231, United States
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SweetFrog White Oak
Comments
L
Review β„–1

Blew my mind with the lime flavor🀯. Please dont get rid of it. Always clean and nice staff.

Ro
Review β„–2

First time there. The associate (Jessica) was very helpful and very polite. Will definately return.

Wi
Review β„–3

Best SWEET FROG EVER Chole is AWESOME She Has the Best Customer Service I Have seen Since the Pandemic lol She greeted me in and out the door and my two little boys loved her !!! It was My oldest Birthday :) the establishment was very clean and my kids loved their frozen yogurt . Thank you Sooo much Chole for making our experience GREAT :) !!

Du
Review β„–4

Store was closed yesterday at lunch but had weatherproof metal tables and a few chairs on sidewalk out front. Was sitting at one of the tables waiting for food from next door and a lady working inside actually came out and told us we couldnt sit there. Incredible being that they werent even open. Asked us and another gentlemen sitting at the other table to leave. Still cant even get my head around that one.

Ma
Review β„–5

They ran out of lids, so I had to use their saran wrap from a dirty box. Almost changed my mind. Then they turned the machine around so I could Sign, and it forced me to give the cashier a tip!! What about a discount for no lid?

Ja
Review β„–6

Good store. Always clean and organized and they have a good selection of yogurt. One thing that really bothers me is the tip jar at the cash register. Tipping is meant for people who do work for you like a waitress, a bellhop, or even a cab driver. They get a tip because in some way they provided a service to you. The people at Sweet frog in no way provide a service to you. They keep the items organized and clean, thats not helping, thats their job. They cash you out at the end - again its their job. Do you tip the cashier at the grocery store for ringing up your it me? Remove the tip jar.

Mi
Review β„–7

I hadnt realized until this moment that I hit the 3 star rather than the 4 star. The reason for my 4 star rating is simply because of the lack of staff at the time of my visit. This seemed to add stress to the employee who was there which certainly showed. The dessert was delicious and the topping were aplenty but the staffing at that time left a little to be desired. I appreciate the owner offering to make it better but will be back regardless of a discounted treat or not. The frozen yogurt is awesome and thats why I shop at this store.

Je
Review β„–8

This place is great! Theyre always so friendly and helpful. We had my sons birthday party there and it was great! Their flavors are delicious!

Va
Review β„–9

The best step up from Baskin Robbinz and B.R. has some good quality. Something new where you make your own dessert. Its a great way to bond with your kids/family at this spot bcus you guys make all the decisions together about an item. 5 stars

Er
Review β„–10

Peanut butter was awesome... Very friendly staff

An
Review β„–11

I love this spot because it carries my favorite flavor... Original Tart. And it is conveniently located near me. I dont have to travel far. The customer service is awesome. I couldnt ask for better.

De
Review β„–12

We come to this location all the time. It is right up the street from our house. The staff is always very nice and tries to let us know about following on Facebook and signing up for the email list to get the promotions. But even with it being so close and the staff being so nice the store could definitely use a deep clean and a little TLC.Came back a few months later and the store could still use some tlc. The find the blue star promo in the board is for a drink so I was told although it doesn’t say so.

Na
Review β„–13

The employee that was working was very friendly and the place was clean. Many choices of frozen yogurt and toppings (bar style) which my kids love! We also really love the No Weigh Wednesdays that they do.

Em
Review β„–14

I loved this sweet frog when I lived here a couple years ago so we decided to stop through on our way home to Virginia Beach yesterday and it was the worst $10 Ive spent in a long time. More than 1/2 of the bar was empty. There was rotting strawberries in the container and the two young ladies were both at the register though neither greeted you or stopped gossiping about their personal lives long enough to swipe your credit card. I dont think a single customer in line had either of them say anything other than the amount their bill was to them during our time there. The back counter had items to fill the bar all over it but you can bet they werent making it into the container for the paying customers. Visited @ 6:37PM and will not be back.

Sh
Review β„–15

I loved the idea of having a sweet frog right down the street from my house, however, after receiving terrible customer service from one particular employee, I had to start going to the Carytown location instead. Heavy set woman who is usually the cashier is always very rude, never greets, leans forward on the counter while ringing up customers, just outright poor customer service. Ill stick to Carytown.

Ga
Review β„–16

Delicious fro-yo i go there with my family all the time!

Ph
Review β„–17

Great selection of flavors! Toppings as far as the eye can see! Ok, maybe a small exaggeration there. But the topping selection is awesome! Service ain’t half bad either.

Al
Review β„–18

Me and my fiance has been to this place multiple times recently the last two times that we went the service was awful has Messi I think from now on were going to be trying other Sweet Frogs the cheesecake bites Corner Bar and we let the lady know and she still did not change it so I think he just didnt care so because of that and some other things we will not be back to this week called it was an awful experience

th
Review β„–19

Reagan and Destiny Thank you so much it was great Will be back soon....πŸ‘Œ

Re
Review β„–20

Good place not too busy and everything was there and working. Very satisfied.

Ch
Review β„–21

Love sweet frog great service easy in an out clean and friendly workers

Te
Review β„–22

They have great deals, and always stocked up on the good stuff. Great people and great place.

Ki
Review β„–23

Nice workers, never a long line, clean facility.

Ed
Review β„–24

I SHOWED UP AT 9:19 PM ON SATURDAY NIGHT MARCH THE 31st WITH MY FRIENDS LOOKING FOR A GOOD TIME AND TO EAT GOOD NON LIQUID YOGURT. ANF THEN TEY WERE CLOSED!!!! ANDNOWIMPISSED1!1!1!!11! SCREW SWEET FROG GO SOUR TOADS!!!

Ja
Review β„–25

The location was clean and the staff was friendly and knowledgeable.

Br
Review β„–26

Love Sweet frog love the different flavors and toppings 😍

Ch
Review β„–27

What is there not to like about Sweet Frog! It was yummy!

De
Review β„–28

I love sweet frog everyone in there is very nice and they always have a smile when I walk in the door

Ar
Review β„–29

The service and yogurt with all the different toppings is good. The building could just use some updating.

Lo
Review β„–30

Clean venue- very friendly young lady

st
Review β„–31

Very good and well kept..nice staff

Co
Review β„–32

The young inexperienced staff made me change my mind about the place.

Ap
Review β„–33

First time in one of these places. Great service

Ma
Review β„–34

I have tried ice cream places all over the country and have yet to find one better than Gelati Celesti.

Tr
Review β„–35

Its completely self serve, employees are scarce, then they have the balls to ask for tips

Ev
Review β„–36

Am trying to get in shape and slowDown on the sweet sorry froggy

To
Review β„–37

Loved it for that to be my first time going

Ok
Review β„–38

I purchased 4 cups of ice cream and was told she could only give me 2 punches on the card. Act like that was an issue because I asked for a new card because I left mines. I guess i need to find another ice cream shop.

Sh
Review β„–39

I love Sweet Frog but they have gotten more expensive.

Ja
Review β„–40

The store is always so clean, and customer service is always great

Je
Review β„–41

A little pricey but ultimately delicious.

Tr
Review β„–42

Great choices but pricey if youre not careful

Br
Review β„–43

Average service and atmosphere. Seating is extremely limited.

Dr
Review β„–44

Clean pleasant and overall great place to stop by

Ti
Review β„–45

Great dessert for a little dough

Ta
Review β„–46

Sweet 🐸! Point Made.

Li
Review β„–47

Desserts good can b oricey

Ja
Review β„–48

Great for kids 3-100+

Ki
Review β„–49

Good ice cream and yogurt but too expensive

Sa
Review β„–50

Always a good experience. The cashier is always so polite.

Mr
Review β„–51

Nice to take the kids to on the weekends.

Ch
Review β„–52

Love Sweet Frog!!!! Kids love it too....

Ar
Review β„–53

My girls love this Sweet🐸

Kr
Review β„–54

To high in prive 25.00 for 3 smalls

Fr
Review β„–55

AWESOME

Je
Review β„–56

My favorite place to go

Om
Review β„–57

Best yogurt in town

Ju
Review β„–58

Very expensive...but good!

Be
Review β„–59

Was expecting more frogs.

Co
Review β„–60

The subs here are AWESOME!!

Mi
Review β„–61

Many of the machines would not work because they were to cold or to runny.

Th
Review β„–62

Very good customer service

Re
Review β„–63

What is not to love!

Cl
Review β„–64

Drove a long ways to find the place closed. This sucked.

Sc
Review β„–65

Clean quick and friendly

To
Review β„–66

Always friendly

Ja
Review β„–67

It was nice

De
Review β„–68

Delicious!!

Vi
Review β„–69

Good place

Li
Review β„–70

Awesome!😍😍😍

bo
Review β„–71

Great as usual!!

An
Review β„–72

Very good

Do
Review β„–73

Crowded

Sw
Review β„–74

Perfect

Information
19 Photos
74 Comments
4.2 Rating
  • Address:4550 South Laburnum Road Ste 120, Richmond, VA 23231, United States
  • Site:http://sweetfrog.com/stores/35125
  • Phone:+1 804-222-4808
Categories
  • Candy store
  • Frozen yogurt shop
  • Sweets and dessert buffet
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:4–8PM
  • Tuesday:4–8PM
  • Wednesday:1–8PM
  • Thursday:1–8PM
  • Friday:4–8PM
  • Saturday:4–8PM
  • Sunday:4–8PM
Service options
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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