user
Dollar General
2975 Irvine Rd, Richmond, KY 40475, United States
Appearance
Dollar General
Comments
Da
Review №1

I really dont like going to dollar general unless I have to. I had to get epsom salt and I had already been to a few stores I forgot it. We were on our way home I had to stop my son has to have detox baths due his mold poisoning from a local rental company. Every one I have been into is always packed. This one was no different. I know they remodeled the stores but they still are dirty too. The cashier was really friendly but she was the only one there the other 3 lanes including the other self checkout was down. My item was $2 for a 5lb bag so no expensive at all just had to wait in line 15 minutes. I really felt bad for the cashier I know she must have been very stressed out seeing the huge line of people and zero backup. Hence why I dont shop really at stores like this. I dont mind paying a bit more to see stores treating the employees better.

Ja
Review №2

They have friendly employees.and it is close to us .so if we need something fast we go their

Cy
Review №3

Clean. Cashier was ehh... towards my daughter and me. It was busy though so maybe he had had a long, rough day. Lots of variety to choose from regardless of what you were shopping for.

Ke
Review №4

Asked where to find scissors after looking for 10 min in the school supply section, looked at the guy at the counter and asked where could I find scissors and the response was if theyre not where youre looking we dont have them. After walking to the very next aisle lo and behold there were scissors lol. Maybe the staff should learn where things are located in the store.

Je
Review №5

I stop in this location often! Isaac is ALWAYS a delight, with a warm greeting when u walk in and a thoughtful conversation starter at check out!! He isn’t really chatty, he gets u in and out...he just does it with a unique ability. He is truly an asset!! I am always pleased with the service, and the other staff is always great too!! The only “bad” thing I can say, is stock/boxes being in the aisles and blocking things at times. (However, it seems this is every DG, and not the employees fault. This is on a corporate management level, and the company should not expect the employees to have so many duties.)

Ea
Review №6

They offer most of what I need and are friendly

Cl
Review №7

Close to work. Stop in all the time. People are nice but understaffed. Theyre stocking elsewhere when people are waiting to check out. Could be a security risk.

He
Review №8

That place is always poppin! Tasty. Fast. Awesome employees. Everyone who visits Louisville must grab a bite here! Amazing!

Su
Review №9

Found some real cute dog shirts for only $2,

Ka
Review №10

Little under staffed and under stocked but super friendly

Bi
Review №11

Staff is usually pretty nice

Ba
Review №12

Its pretty good for what it is.

Ga
Review №13

This door is always clean staff is very friendly and helpful great place

Ga
Review №14

Always the place to go to to get things for the house, new decor for the season, or just a place to stop and look around. Always something new and this store is always put together pretty well. No mess to navigate through, always clean and service is always helpful!

Ja
Review №15

Most of the ilses had empty pegs and empty spots where common products needs to be . over all cleanliness needs work .

Tr
Review №16

One cashier, line all the way down the aisle.

WI
Review №17

Great deals and friendly staff..

Je
Review №18

Great place very friendly

Jo
Review №19

Always helpful workers there

S
Review №20

Many empty shelves. Clutered.

Be
Review №21

This person that works there cat following me around like I was going to steal something. Im sure they get stuff stolen all the time. But the way she made me feel and singled me out. She was standing there just watching me. I asked her if I could help her. She said no my jobs to help you I said well at the moment I dont need no help but Ill let you know. She continued to stand right beside me staring at me. I finally got irritated and left I havent been back to that store since. I found the phone number and called corporate they said the district manager would give me a call back. And what you did. I started explaining what it happened. He wasnt even trying to hear me. He asked me. Well was you still in anything!! I replied no!! How dare you ask me something like that. He said weve had a lot of people stealing stuff lately. And hung up on me. So Ive been taking my business elsewhere.

Tr
Review №22

Always get ask if I need help.

Je
Review №23

Nice clean store an Friendly employees..

Sa
Review №24

Out of bottled water but no wait.

Ma
Review №25

Do they never answer their phonene??Day after day its busy signal.Would help business if you could amswer questions.

Sh
Review №26

Always a joy shopping there. Woudlnt be the same without them.

Mi
Review №27

I am actually a worker at this Dollar General. We understand the need for more employees but Dollar General does not want more than two people on a shift and do not give the manager enough hours in order to put more than two people on that shift. It is very stressful as a worker but when ever you receive a receipt, there is website for customer service and you can tell Dollar General that there need to be more than 2 people on a shift. Thank you very much and you have a wonderful day.

B
Review №28

The dollar store was packed and I found everything I needed....I was pleased

Sa
Review №29

Above average prices and just clutter everywhere you look. I have never visited a store that didnt have crowded aisles and too much product on the floors to go onto the shelves. I go here for the convenience of the location.

Th
Review №30

Great people (Isaac is awesome) good location and selection, there check-out time could be improved

He
Review №31

One of my favorite places to make a quick stop.

Me
Review №32

Seem to sell out of stock a lot, but their digital coupons are awesome and Ive always had friendly greetings from employees there.

Kr
Review №33

Friendly am great service

Ma
Review №34

The cashiers are so helpful here. Others that I have visited are rude and unhelpful. I give this store 5 stars just because the cashiers. Its hard to find people like them in this world.

Ja
Review №35

This store doesnt ever have all of their stock on the shelves and Ive gone in and not been able to get a thing I need because it just simply want there. Corporate needs to pay some attention here. Oh and never leave anyone alone in your store it only makes them a target.

Wa
Review №36

Very helpful

Be
Review №37

To crowded. Hard to get around. I would go more often but dont like be crowded.

Be
Review №38

Very busy, always, staff courteous but spend a lot of time chit chatting

Se
Review №39

Store is always a mess. I only shop here for odds and ends because its close. The staff is polite though so that helps.

Za
Review №40

I got treated like a thief as soon as I walked through the door because I had a backpack. I didnt even have a chance to ask if they would like for me to leave it behind the desk. Aweful experiance. As a former employee, you dont do that.

Ba
Review №41

Great nice sweet helping people.

Jo
Review №42

Cluttered absolutely a mess in most isles. Hardly an effort to keep merchandise neat and orderly.... I see this in many dollar general stores

Ph
Review №43

Price and friendliness and helpful

Ro
Review №44

They are busy but friendly

Ma
Review №45

Always clean can find what I need. Prices also labeled.

Jo
Review №46

Workers are very nice and good selection at this location.

Mo
Review №47

Its an ok place, ok service, ok selection. Wish it was better organized, cleaner and had more motivated employees.

Ja
Review №48

Good people there

Gw
Review №49

Good deals but slow check out.

Ja
Review №50

It is in a very very convenient location, instead of having too go into the city limits of Richmond, you can shop at this Dollar General,for most of your food and household needs.

D.
Review №51

Always have what I need in stock.

Se
Review №52

Its a Dollar General cheap stuff at cheap prices. Its only popular for those who do not wish to make the trip to Wal-Mart. Thats about it. Neither good or bad. Just there.

bo
Review №53

Fast and friendly

La
Review №54

Great value and nice people who work there.

Jo
Review №55

Great store close to where I lived well Stockedb clean

De
Review №56

The aisle are crowded and at peak times expect a long line when you check out. But, the employees are usually helpful and cheerful.

Je
Review №57

Great, got ice for beer, for me and my friend

Es
Review №58

They have a lot of the same products year-round. Its nice to know that certain things will always be there.

Ch
Review №59

One of the more organised stores.

Ma
Review №60

Things are easy to find and you can find bargains

Je
Review №61

Its close and the price of milk is great and they have good coupons.

G
Review №62

Its a mess, especially in the back. And everything is stocked in a really odd order and its difficult to find anything.

Bu
Review №63

Find all your house hold items and more for the best deals available!

th
Review №64

Thanks for being so helpful Donna

Me
Review №65

They were so nice...

Br
Review №66

Found the coffee pot mom needed

Pa
Review №67

Friendly people and will help you

La
Review №68

I always am greeted by a friendly worker when I walk in.

Br
Review №69

Dirty like all Dollar stores

ro
Review №70

They are always out of what ever I need most of the time. They say its corporate That first hour dont get it, when they are nothing to get..

DG
Review №71

Great for a little light shopping. I stop here often.

er
Review №72

The store is always clean and the workers are always helpful

La
Review №73

Handy to get to

Oj
Review №74

Good place to stop and grab something

Ke
Review №75

Great deals and friendly employees

Ma
Review №76

Typical Dollar general but damn kid at the register is quite uncomfortable to be around.

Ti
Review №77

Decent place

st
Review №78

Love this dollar store!

La
Review №79

Store was a disaster not clean bathroom was awful so unsanitary

Wi
Review №80

Its Okay

Ch
Review №81

Always a pleasure.

GR
Review №82

Items were easy to find.good service

Ca
Review №83

Great manager! Has done wonders with this Store!

Ja
Review №84

Had what I needed but personal stocking doesnt care that you cant get up or down the aisles which makes it aggravating

Te
Review №85

Too much stock sitting in the isles. Need to hire people just for keeping the shelves stocked.

Th
Review №86

They always have what I need

An
Review №87

Best dollar General around!

So
Review №88

Love the 1.00 clearance aisle.

sy
Review №89

Great people that work there.....

gG
Review №90

Always cluttered isles but friendly service

Be
Review №91

Great value, but its a little cluttered!

Ch
Review №92

Worst place in town. Every single 1 Ive gone to the people are so rude and unhelpful

G.
Review №93

Its a Dollar General store like the rest ☺️

AN
Review №94

This place needs help to the employee was awesome, he just had no help his other employee was on lunch break, I felt bad for him, he said hopefully no one had a difficult situation,lol

Ri
Review №95

The isles are always cluttered and the store is usually messy

D
Review №96

Very cluttered, several outdated foods and things in the wrong place, good thing is most customer service is a positive.

Sa
Review №97

Easy to shop, fast and efficient!

Ti
Review №98

Could use to be cleaned up some hard to get around. A little slow

Jo
Review №99

They think I was trying to steal $2 pop I had cashed in my my hands more than $2

St
Review №100

PLEASE get more employees!! Nothing is stocked, the checkout line is unbearably long, and the store is just dirty and unorganized.

Information
47 Photos
100 Comments
4 Rating
  • Address:2975 Irvine Rd, Richmond, KY 40475, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 502-517-8077
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations