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Hungerford Heating & Cooling
1604 E Broad St, Richmond, VA 23219, United States
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Hungerford Heating & Cooling

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Gr
Review №1

Had 3 companies out to our house and had 3 different diagnosis, All were different and very expensive quotes.. Friday w/ Hungerford came to our house today and figured out issues quickly and resolved them all at a good price. Highly recommend Friday and Hungerford.

Er
Review №2

Love these guys, took care of me more then they needed 2. Im a customer for life. Use them and u will be 2.

Ro
Review №3

I had new indoor and outdoor units installed and they cannot keep my house at the desired temperature. They run almost constantly and on a 75 degree day I cant get the temperature in my house down to 70. They have been out several times with different reasons why its not working properly. SAVE YOUR MONEY AND GO ELSEWHERE. If you use Hungerfords, get the higher ton or higher SEER even when they recommend against it!

Br
Review №4

I dont know why I am getting this request to review your service when I have never done business with your company. Please stop sending me texts. You are wasting my time thanks.

Ju
Review №5

Hungerford service is the worst. 8 am heat was working fine. 8:10 am Hungerford delivered oil. 8:20 only cold air is blowing thru vents. I go under house reset system twice,still cold air. Call Hungerford . Lady on phone was very nice. Were going to have a tech come and get you heat right away. Tech came walk around outside my house. Gave me a quote for $2600. Did absolutely nothingNow I have 200 gallons of oil I cant use. A. night ago house was warm and cozy1 nightlater after their delivery we using space heaters and oven to warm house. So i chose service not listed. Cause none was provided. . And charge me for service call Hungerford will never get another penny from meI wouldnt recommend them to anyone for anything

Ma
Review №6

I had 2 guys come out to look at my oil furnace because it wasnt working at all. I was told that I needed a new motor and cleaning, which would cost over $2100. I asked one of the guys for the cost of the part, he said, he didnt know bcus the part and labor was automatically combined. I do know that he charged approx $600 to clean my furnace, so I guess the rest was for the part and labor.I called another company..paid $200+ for the part, and $250 for labor. This is a big difference from $2100, minus cleaning.I will not call Hungerford again. I dont see honesty at all!

Da
Review №7

I have been using Hungerford for several years now after having a bad experience with another company. They have always been excellent about getting oil to me when I needed it- even same day when necessary. I recently called them for an issue with the burner not staying lit. Jason came out and had it fixed in no time. Then he took the time to explain what was wrong and how he fixed it. I would recommend Hungerford and Jason to anyone.

Do
Review №8

Wow they have a driver who cut off traffic on 05/13/2020 in one of their company oil trucks that came onto Interstate I-64 that came off the exit to merge onto the highway right by the P.O. white interchange.. right before exit 185 Staples Mill Rd Cut us off around 8:30am then cut off the vehicle to our right lane and even flicked off everyone with his left middle finger as people was passing. There is no way I would want anyone with that type of non-professional dangerous behavior doing any type of oil delivery or work on anything that I own. During these times it’s extremely sad to this type of behavior from someone driving a vehicle containing flammable fluid.

Do
Review №9

Chuck was a good technician even though my heating system was declared unusable still a question what do I do now?

TC
Review №10

Horrible service. Had two different technicians come look at our oil furnace because of a strong oil smell in our garage. Neither could figure out what was wrong but on each occasion the tech told us to buy air fresheners to cover the smell rather than figure out what was going on. Completely unqualified and unprofessional employees.

Th
Review №11

Grateful to tech for getting my ac up and running on this Saturday afternoon. Special thanks to Monica for awesome customer service and making it happen!!

Co
Review №12

Do not let their service guy, Raven, on your property. He spends his time on his phone, up-sells you every time he talks to you and is incompetent. He told us we needed a specific part for our heat pump to which I said maybe later. I called a second company had it checked out and the part is in perfect working order.

Ja
Review №13

I can not say enough positive things about this company! We purchased and older home and didnt know anything about oil heat, so we called the sticker on the furnace of Hungerford since they installed the unit when it was new. From the initial visit when they filled the tank, and the service manager came out to introduce himself and walk us through how to use the furnace, to the friendly and courteous driver who delivers our oil automatically, I could not ask for better customer service. Even as I write this, a serviceman just left my home, fixing the small issue with our furnace, he explained in detail what was wrong, and even went in to detail to show us exactly how the furnace worked explaining the parts as he removed them, and what was wrong. My home was left just as clean as it was when he arrived, and he was friendly to my two dogs, who made sure to let him know they were there! 😀 Im happily willing to reccomend them to anyone!

Pa
Review №14

Always the best hands down...and I love their calendars!!

Ja
Review №15

I didnt realize until the day of a snow storm in 2015 that I was out of oil! Ray Anderson understood the situation I was in, and made sure that my oil delivery came before the first snowflake fell. Thanks Ray!

Cr
Review №16

I bought an old house that uses oil heat. While my experience with using oil hasnt been pleasant, this company has been. Good customer service and honest/knowledgeable repairmen.

Je
Review №17

Horrible technician showed up at our house and said that the inspection tune up didnt cover them actually doing anything to the unit. I was told it would cost $150.00 just to tell me if the freon level was low. Complete waste of time. I was also told that anything that they actually do to the unit would be an extra charge. It is no wonder they are trying to sell a Groupon to try to drum up business. BEWARE! This company will try to take your money without actually doing any work of any kind.

Pe
Review №18

My family has been using Hungerford for over 25 years now. When I recetly purchased my house I continued using them and from a homeowners perspective I feel they are extremely honest, nice, and understanding of your needs

Ja
Review №19

Excellent service very knowledgeable employees

Er
Review №20

Great folks, very responsive. Have been using them for 4+ years for service and oil.

Information
4 Photos
20 Comments
3.9 Rating
  • Address:1604 E Broad St, Richmond, VA 23219, United States
  • Site:http://hungerfordhvac.com/
  • Phone:+1 804-648-4703
Categories
  • Heating oil supplier
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:9AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4:30PM
  • Sunday:9AM–4:30PM
Offerings
  • Repair services:Yes
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