Things are good but The actutufe of the management its so poor especially the adosiated and manager dont know how to treat and repect other people.
A great place to go for those tools that youll only need occasionally. The quality isnt always the best, but the price is almost always right. You can occasionally find something that works great and has a great price but dont expect that to be the norm. At least not from my experience.
Cheap tools and Ive never had any problem with. If you have any problems.. The hand tools have a lifetime warranty. You dont have to send anything in to get a replacement just go in and come out with a new one.
Nice people great service inexpensive to love it
Got what I needed, very organized! Friendly employees 👍
Loved it! I need needed some household tools and found them all here.
I like this store. The people are friendly and very helpful. Best of all is they listen to what I want, then take me right to it. They know what they sell, and the prices are great. I sometimes go there just to look at what they have and think about projects I could do with the tools they carry.
The manager Heather helped me out in finding exactly what I needed. She listened to my concerns and gave suggestions on other items I may be interested in purchasing. The prices here are more affordable than competitors so if you need some tools, equipment or hardware on a budget, this is the place to go.
Ive been to this one in ridgcrest and Im disappointed. They seam to be out of items I was looking for. Told I could drive to lancaster to find what I needed. This is the third time this year I went to harbor freight for tools, trailer parts, and electrical parts. Out. Out. And Im sorry we are out of that product. You can sure drive to lancaster to find what your looking for. How about ordering it for me and call me when it comes in. Sorry sir we dont do that here. Again I say Im disappointed.
Friendly helpful staff and they always have what we need. Great prices too!
Always a great experience... great service....very clean and organized store.
Very friendly and helpful staff; was immediately greeted and offered assistance the moment I walked in.
I honestly cant speak on the behalf of the staff of their knowledge on any tools or products because I knew exactly what I was stopping in for during my trip there yesterday. Though, I can opinionate on the stores appearance.This is the NICEST harbor freight I personally have ever been to. A few of the other ones being Yuma, AZ, Prescott Valley, AZ, Bullhead City, AZ.. it is larger, very well stocked and surprisingly, I think cheaper then any of the Arizona stores as far as clearance and selection. Definitely would recommend!
I dont like a lot of the tools but some things are ok
Very clean. Great service.
You know Harbor freight. The folks in this one are very helpful and friendly, like much of Ridgecrest.
The store is clean, the workers were great. When checking out Philip was so nice. Well be coming back for sure.
My hubby doesnt like to take me there because I always find something to buy. I love this place
Huge selection friendly service knowledgeable staff
I seem to buy a lot of extra cool stuff that i didnt know i needed whenever i visit this store. Cant complain though. Prices are great and quality of harbor freight tools have increased immensely over the years.
Great price for affordable durable tools
Nice place, nice people.
Good layout. Decent pricing on 2nd tier brand items. Limited inventory but good service at this location.
Really nice people
Theres really only certain things I buy from Harbor Freight because I dont like it when tools break on me. And ever since the Covid-19 BS started they havent had gloves in as regularly as they used to which sucks. It is what it is though. As far as the customer service is concerned, theyre absolutely superb! They go out of their way to help you if you need it.
While still recovering from my 5th hip replacement surgery using my walker, I found it very easy to move around in side the store. I appreciate that. Thank you
100% dank. Theh always return tools even without the plan. Great prices and the tools that dont break are amazing quality.
Great invemtory of tools!
Best Harbor Freight I have been to. Associates are very helpful and store is extremely organized.
Wandered in at my leisure for kicks.Browsed & explored without interruption nor Butt-Insky interference.Picked and grinned and filled my cart with consumables and equipment.When I finally did need assistance, a courteous, young retail attendant instinctively approached, inquired and directed me to the correct aisle, no smalltalk.
Well stocked with friendly, helpful staff.
Yikes! A great deal of $$ for low quality product. For comparable product w/ more features 1/2 the price on Amazon.
Staff here INSTANTLY know where to direct me to what I need! Friendly, helpful, efficient!
Came and found what I was looking for pretty nice selection
Customer service is awesome, prices are reasonable.
Wonderful experience
Excellent customer service.
There with a friend who was shopping. Really had no experience
Says open but have been closed odd is not worth wasting your time for a closed business call ahead
They are amazing! I was like a kid in a candy store, and in a girl! Love this place
They hire beautiful ladies at this location. The new manager is amazingly beautiful and smells like a angel
Great prices in tools. My husband bought a power tool thats great.
Saved money, but watch what you buy. Quality may not be the same as other tools.
Its a very clean place with friendly employees and great customer service
Food is descent. Service is good.... Oops, wrong place.Not much to say. Its Harbor Freight tools at a Harbor Freight store. Some are awful, some are not. If you use the magical powers of Google you too can find out which arent a waste of money.I will say that it is nice to walk into a store that is well organized and doesnt have impact sockets sitting next to the oranges.
Awesome workers over eager to help
Found what I needed at a great price. Staff was helpful in directing me to the right aisle.
Its harbor freight. Youll find what you want. Staff is helpful and friendly. And, they welcome my dog to help me shop.
Always friendly
This veteran was a loyal customer but today I got kicked out because Im not able to wear a mask and they told me that I have to wear one or get a medical note. I told them I cant get ahold of my doctor because of the lock down and a mask gives me a bad headache plus I have PTSD, anxiety, and depression.
Excellent saving & Service good they r very helpful!
Very clean, neatly kept, well stocked Harbor Freight with a very friendly staff.
Great place for some inxpensive tools. I wish I could catch a good sell on a drill press tho
The employees are super friendly and always seem genuinely happy to help. The store is clean and well lit.
Very helpful employees.
Large store, lots of stock. Clean. Friendly staff.
Love this store more than Walmart
This place is awesome. The new icon tools are really nice
Its all right, I buy a little small things out there that you need tools if you hear in there.
Best Harbor Freight Ive visited. Staff is friendly and helpful, store is well stocked and organized. As with all Harbor Freight tools there are some things that are an incredible value, some that are reasonable and some that deserve a pass. Be sure to check the product reviews!
Love all the tools. Staff sometimes not very helpful. They talk about personal things when I was checking out. Never ask if I found everything or Hi, How are you today? but on a positive note I found what I was looking for.
When I walk into a Harbor Freight I know how my kids must have felt when they walked into a Toys R Us. I love Harbor Freight. Always check out their fliers or put on your phone there app. Great deals are always to be found.
Went in and Phillip gave me great customer service. Great experience.
I REALLY LIKED IT. COULD SPEND ALL DAY HERE
Cheap tools love prices
CHEAP - Most tools are made in China, I would never buy anything that has a motor or very many mechanical parts. However, things like a hammer or screw driver can be cheap and are well worth buying here.
Staff of excellent humans,and goods, affordable.
Great place to get tools you need cheap & get free stuff toi
I love their store. great products and super service.
Great store very clean for a harbor freight. Very respectful employees love shopping there. Thanks harbor freight
Polite and nice, asked if we were looking for anything. Answered my question. Very helpful.👍💕
Love this local store in Ridgecrest -the people there are very helpful and nice
Every employee just seemed happy to be there. They were willing to help my son and I locating in locating an item, and even carried it to the car for us. Awesome customer service!
The best tool Chinese political slave labor can produce. Some of it is great, some breaks on first use... Buy the warranty and return it as soon as it breaks.... The people are great at the Lancaster, CA store!!
They have what I wanted at the best price.
Love this store. It makes me happy.
This is one of the best places to buy tools all hand tools are lifetime warranty and the Inside Track Club is fricken awesome always getting free stuff.
Very clean, Very well organized, and the staff is always super friendly and helpful.
Easy in, easy out, great people!
Love every Harbor Freight I come in contact with
The girl who assisted me was helpful and knowledgeable of the tools to help me get exactly what I was looking for and she was very pretty, so I got her number
Always a good value, this particular store generally has very friendly staff. The layout is a bit confusing, but I suppose on par with any other HF store.
Visited new store. Really big with lots of inventory. Great store for the area. Nice staff!
Great harbor location. Needed a few supplies for the road
Nice folks
The store was great, the staff was welcoming, but I felt like I was being watched and followed.
Great prices join club and get regular coupons for 25% off
Good customer service. Friendly and helpful staff
Cleanest store I have ever been in! Managerwas super friendly! Highly recommend!
Nice store good prices they offer a little bit of everything when it comes to tools and accessories no name brand stuff.
This place is dangerous. Tools are cheap and work good for the price. I always end up buying way more than I intended when I go in here.
Happy to have
One of the best stores that have been put in our town so happy theyre here has everything you always need very friendly great customer service
Well stocked. Friendly service.
Clean store, friendly staff.
Always have what Im looking for.
A fine place to get some good deals on all sorts of tools.