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AutoZone Auto Parts
416 S Columbia Ave, Rincon, GA 31326, United States
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AutoZone Auto Parts
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Ma
Review №1

We had the best experience today. They treated us like family. Mr. Mark took great care of my car and helped me get a battery in my car. He was so personable and helpful. He is awesome and offered me and one year old a water after being in the heat!!! Thank you again so much for outstanding customer service.

Lo
Review №2

My car battery died and I got a jump then went to the AutoZone in Rincon GA. They quickly replaced my old battery with a new one. Thank you Beverly at AutoZone!

Te
Review №3

Melitza on the commercial side is fantastic,her assistant Michael is learning the right way.

Ya
Review №4

Great experience going to this location. Friendly and helpful staff.

Ga
Review №5

Definitely one of the rudest auto parts center I have encountered with the female that answered the phone that could not clearly say her name 1st time said cant hear you and hangs up Ill call back again and she just hang up without saying nothing, I call advance and had no issues. Got all my parts through them.

Fl
Review №6

Jason B. Was most helpful and polite. Replaced Wipers with a Great Attitude 👍

Ke
Review №7

Service is lowsy,employees walk around trying to avoid waiting on you

St
Review №8

Purchased a wiper motor from here. Installed the motor and the motor shorted my truck. Took it back and the employees acted like it was an issue to order a new motor. Had one transferred from another store. This box was open and missing parts. Tried to give me my original failed part back. Had to explain again what happened. Again acted like I dont know what I was talking about. Finally after a week I got a part from another store with all the parts and packaging. Installed it and worked just fine. Obviously quality control doesnt seem to be very important, nor does customer service. Waiting a week for parts and have them be damaged each time is ridiculous. Next time Ill go to Oreillys.

Br
Review №9

Good service and fair prices.

Ch
Review №10

They was great help.

Ja
Review №11

I got in the zone, nice store, always helpful. Can get what you need if they dont have in stock.

Jo
Review №12

A convenient location and good customer service. Cant ask for more than that.

Tr
Review №13

Id like to thank Cory for great customer service. He really came through for me and even made me a makeshift bag for my box! It worked perfectly! I truly appreciate the help man...keep making customers Happy!!!

Ki
Review №14

Great customer service

Sh
Review №15

I was blown away with just a phone call I made to this store. If you call and dont get Jason Bailey on the phone then hang up. I run a shop locally and was looking for a certain part # and he spent more than enough time with me to try and help. Although they couldnt get the part til Tuesday and we were heading out of town the next day, I considered waiting due to his help!! I asked to speak to the manager which at the time was Rick Voisine and said this customer service is unheard of these days. He had nothing but good things to say about his help and his company. Great job AZ !!!

Ka
Review №16

On vacation from Orlando and the air in our car went out while it was 98 outside. We have no tools and our dog, who is overheating.I called this AutoZone in hopes someone would be able to help, and had the ABSOLUTE pleasure of speaking with Lawrence. He invited us to come down and said he would take a look with us, and to bring our dog to help cool her down!He gave great advice, which was something no mechanic would do. Nobody wanted to even try to help troubleshoot. He even got our doggy a nice bowl of cold water.We still have not fixed the AC, but the customer service was great. With the advice, we will be able to when we get home. Thank you, Lawrence! You are so appreciated!

Ed
Review №17

Great experience a young man around 40 came out side and help me I offered him a tip he said no he needs a raise !

Ra
Review №18

I always love going into auto zone there staff is very good and knowledge

Je
Review №19

Excellent customer service. Cory helped us with a special order after we had issues with a different store. He promised that he would personally call us when the item arrived for pickup. He called once and left a message and then called a 2nd time to make sure we received the message. Very impressed with the customer service we received!

Fr
Review №20

Gave us wrong parts

La
Review №21

Good prices. Also good service except always seem understaffed.

Am
Review №22

Great service!! Corey was super nice and helpful... he even put out a chair for me to sit in while I waited for someone to put on my windshield wipers! The guy who put on my wipers was also extremely friendly and polite. Definitely will be back.

Wi
Review №23

Always got what I need. Staff was amazing. 2 young ladys was quick to help with my battery issues. Found that I had bad altinator saved me some time and money.

JO
Review №24

Cory understands customer service! He was friendly on the phone and didn’t talk down to me as a female. He was helpful and asked questions to make sure I had exactly what I needed. I will definitely do business here again. Thank you!

Ri
Review №25

Excellent service and I go above and beyond what are supposed to

Mi
Review №26

I stopped into this location a few weeks ago while on vacation. While standing in the parking lot, hood up, trying to figure out what was happening to my car a young man in normal clothes came up and offers to help. I was already frustrated with it, so I said sure. Cory, I found out is a manager for the Rincon location and works at a couple other locations also. He was passing through on his day off. I guess he needed something for his car. He not only found and fixed the loose wire, but he also found a small water leak in one of my hoses.I want to make sure that everyone knows that there are still decent and kindhearted people out there, who are still willing to help... Even on their day off. The next time I pass through that area and need help, I will be sure to be looking for this young man! Thank you Cory B.

Br
Review №27

The staff is very helpful. I just went up there and I was helped by an employee named Cory Benedict and he was very helpful and informative. He was very knowledgeable and give me all the information I needed for my vehicle on paper.

Lu
Review №28

Corey was great on a battery swap. I was caught at a bad time with a dead battery and a tired toddler in the car. He was quick and got me back rolling in no time. Thank you Corey for all your help

Si
Review №29

Cory B is an AWESOOOOOOOME Manager and he helps when needed most!! If it wasn’t for him, I would still be looking lost as ever! I recommend him before anyone, any day! Great customer service, I was highly satisfied.

Ma
Review №30

Cory was BEYOND amazing both times I’ve came for all my car issues. I had no idea what to even look for, and he even went out of his way to look at my car and tell me what I needed and helped me with ordering the parts. Definitely will be going back!!

St
Review №31

They always have what I need and are very helpful

Al
Review №32

Cory B. From Rincon Ga Auto Zone was very helpful. I had a problem with a hose off my car. He talked my cousin through how to take the fixtures off and I really appreciate it. Hes the best havent ever had anybody to really help us like that from out of a part store!

Sh
Review №33

Dudes a super quick hey maam were too busy to help you with your 2 second question would have gone along way and maybe made this 1 star rating a little higher .... But every minute standing there with zero acknowledgment .... Was a star down .... Wont be back instore or online.... ✌

Ma
Review №34

Always great customer service especially Militza. She is awesome. Always have what I am looking for.

ry
Review №35

I still prefer napa autoparts.#NapaKnowHow

Te
Review №36

I went into auto zone in Rincon and was helped by Cory. Great guy Great experience he made it very easy and convenient to get what I need it. I used to go to O Reillys by the house but I will definitely be making the ride to auto zone for now on THANKS CORY!

Ma
Review №37

One person working inside, and 7 people standing in line waiting. One girl is outside running her mouth when she needs to be inside helping customers. Me and atleast 3 other people just set our stuff down on the floor and left. Oreilly auto parts down the road had 6 people working and great customer service. Avoid this place.

Ke
Review №38

I always have a great experience from the AutoZone staff.

To
Review №39

Very helpful and the guy loaned us his personal tools to change the alternator.

Ma
Review №40

Always friendly service and they happily refunded my money with no problems.

Ra
Review №41

Is a great place to buy parts, it would be nice if their oil bin wasnt full so often.

Ry
Review №42

Great store, helpful folks.... but seriously under staffed. Took me 45 minutes to walk in and get brake pads. Usually very fast.

Jo
Review №43

Cory and Ken are amazing!!! Even close to closing they assisted me and my husband with a new battery and wipers!!! Thanks so much, I recommend everyone visits this location!

Sh
Review №44

Customer service was awful. When I walked in, the two older gentleman were so engrossed with a computer screen that they said nothing, but immediately greeted an older woman as soon as she walked in. A reluctant younger man eventually greeted me and offered to help. Ill just go somewhere else if Im not going to be treated the same as everyone else.

Ni
Review №45

Best autozone ever! Prompt and excellent service!

Ma
Review №46

I walked into the store which straight to the cash register to get help. I stood there for several minutes looking at a manager and I knew he was a manager because he had on a grey shirt. He walked past me talkin to another manager that was retrieving items off of the Shelf. Nobodys had not said a word to me as I stood there very patiently waiting for assistance after a gentleman was checked out before me I was then helped I got the items that I needed which were windshield wiper blades but no assistance in stalling them on the car. I probably will not be back

Ha
Review №47

Cory was very helpful! He found the antifreeze i needed and even went in the back to find a car for my son.

Re
Review №48

Adored this store. Ive never had a bad experience with this brand, but this, above and beyond, has been best place.There was a young woman who was friendly and shared our interests, she was willing to talk about it while looking for my OBD reader. She couldnt find it, but she suggested we get her manager out to have him take a look. He found the reader under my hood, loosened it up so that I can get it out on my own, and educated me in a very sincere, honest way that mine is an OBD 1 reader, which is older than what they use to test most vehicles. He thought they had one in store and went looking. He found it and checked us out, then answered some questions my boyfriend had about his vehicle as well.Very highly recommend this store for older vehicles.

St
Review №49

One of the best places to buy auto parts or whatever you might need For your vehicles

Wi
Review №50

Great place for what you need good staff there

Ra
Review №51

Very good store, with Auto parts stores it can be hit or miss based on the team that works there.This was a great team lead by a mindie when I came there.

St
Review №52

Very Good, they did not have the after market part I was in search of but went out of their way to help me locate the part through another high performance company, great job guys!!!

Ta
Review №53

The customer service was great.I recommend everyone to go there for your auto needs and questions concerning repairs for your car.

Al
Review №54

The secret to fixing your car is not to come here.

Ch
Review №55

Great service. One of the guys walked around the store with me and helped me get everything since I had my son in my arms

Jo
Review №56

Selection is great 🤙staff was extremely nice 👍

Ma
Review №57

Very oblivious help. Sold us the wrong wiper blades after we tried to tell the guy we didnt think they were right. We said can you please go out and see if they are correct BEFORE we purchase them and if they do we will walk back in with you and pay... he said no. Well, they were wrong and he already ran the $36 on our card. Just dumb.

Mi
Review №58

Great deals. Staff is very knowledgeable

Ja
Review №59

The assistant mgr Cory was a great help, he is kind, he explain things so I could understand.

PJ
Review №60

Came in with needing a new caliper, had one ordered and shipped to the store. Ended up being the wrong caliper. However, Cory was super helpful with the whole situation and I will be returning to this store if I need anything. Thank you!! 😀

Ch
Review №61

Good service but the are not consistent on putting your warranty into the system

Ch
Review №62

I shop at the one in Rincon. I am very pleased with the quality of service I receive when I go here.

Pa
Review №63

Helpful good price go

Su
Review №64

Very good people to work with me

Do
Review №65

Great customer service. Eager to help

Br
Review №66

Staff is always great, store is open when you need it.

Je
Review №67

Great service and friendly staff

DE
Review №68

A little slow when busy. They take your waste oil free of charge!

Ja
Review №69

I just want to think corry for helping my boyfriend set by set to fully understand wat was wrong with the car and what kind of parts do he need to get the car running again

St
Review №70

Great place to do business, fair prices and very helpful staff

S
Review №71

I’ve been shopping at AutoZone for over 10 years. And they are one of the most amazing automotive part stores. The customer service there is phenomenal. You will never be looked over as a customer. I have been going there so long, when I walk in if there’s a computer open I will help myself. I pay close attention at how they look up parts. And that’s how I have learned the computer system there. At some Autozone stores they know my name very well. You even get reward cash when spending $20 or more. It’s a way showing customer appreciation. Every part I get is from Autozone and if thy don’t have it then I will go elsewhere. But for the most part, It’s Autozone parts...

mi
Review №72

Great service but when lines are long you will be waiting

An
Review №73

Prefer auto zone over the rest they are always more helpful and trusting

Vi
Review №74

No customer service

Th
Review №75

Very Helpful, and Friendly workers.

As
Review №76

Cory was extremely helpful. Exceeded my expectations!!

th
Review №77

Always there to help and if they dont know the answer they find it. And they seem to always have the parts in stock

Mi
Review №78

I went in to get my brother an oil filter and oil with his gift card. Corey was rude right off the bat. He tried to sell me regular oil as synthetic. Tried to say the SAE stoodd for synthetic. It stands for Society of Automotive Egineers. If anyone was sold oil that did not say synthetic but charged for synthetic oil, take it and your receipt back. I filed a complaint with corporate. Hopefully, he will think twice before he does that again.

Le
Review №79

Pretty decent parts store, nothing special.

Aa
Review №80

I enjoy buying auto parts from them

Da
Review №81

I get good service with them.

br
Review №82

People dont know what there talking about

Ma
Review №83

Good Auto Zone but slow on the cash register

wa
Review №84

None of these people know what they are doing

Li
Review №85

Super helpful staff!

Bo
Review №86

Very helpful folks.

Vi
Review №87

Hit and miss store. But the people are great.

He
Review №88

Susan was super nice!

Th
Review №89

Great service, staff very knowledgeable

Tr
Review №90

My favorite part store

St
Review №91

Nice Freindly staff

Li
Review №92

Corey took me and my son under his wing and told my son everything he need to no about his car Great Service thanks guys.

To
Review №93

Great customer service

Da
Review №94

By far, the worst customer service I have ever received. People at corporate don’t care about the issue either... you can leave voicemail and send emails and nothing gets done. Customer service is obviously not a priority for this establishment.

Cr
Review №95

Staff is helpful.

Mi
Review №96

Great service.

Ya
Review №97

Associate (younger one)did not want to look for the parts I needed. He told me that they didnt have them and the store next door wouldnt either. They were parts that could only come from the manufacturer. I went next door and got the parts.

Ja
Review №98

Had the parts I needed

ch
Review №99

Great parts.

Kr
Review №100

The man checked my battery to verify I needs a new one and installed it. Took no time at all!

Information
16 Photos
100 Comments
4.3 Rating
  • Address:416 S Columbia Ave, Rincon, GA 31326, United States
  • Site:https://autozone.com/locations/ga/rincon/416-s-columbia.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4841&y_source=1_MjQ3MTQ2MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 912-826-5460
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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