It took a long time to talk to somebody I was on hold for many many minutes in different occasion but finally I got in touch with Jerry and he was very helpful and he was very polite and also it was a lady took my information she was very kind and very helpful
Josh was so helpful, very professional and easy to work with! Would recommend Allied to anyone!
Great place they have every part I need. And if something is wrong they take care of it.Thanks
I had spoken toGabriel and asked to put a part on wheel call and that I would be there the next morning. He assured me I could pay for the part when I got there . Mind you I was already on my way from San Diego to Riverside. I was half way there when something told me to call and Gabriel answered and said that he had sold the part already.. I was Pretty disappointed. Now I cant find my part nowhere. I just hope they dont do this often to customers. I for one will never recommend them.Sincerely a very disappointed customer!!!
Great place they always have what I need.Staff is Awesone and very helpful.
Car part show a par available and i drive to them and they didnt have it,,,,, liars
Very helpful people
I dont think anyone works here.The phone just rings, and rings, and rings......and rings and rings.Ive called a few times on different days, but no one has ever answered the phone. I just listened to the pre recorded message with the menu options. I choose to speak to the next available sales person, and the phone rings forever.
Great customer service
Worst parts yard we have ever dealt with. Sold us a bad engine and after 30 days and over 20 calls still have not resolved the issue. Never buy the cheapest engine on car-part.com because its almost always the bad one. They knew it was bad yet sold it too us anyway. Use LKQ.
They dnt even let u look, and wont sell u small parts. And front office lady is rude
Great deals on auto parts and great people. We but from them regularly
If you need a part you can get it here but your going to pay for it little pricey for me.
Jerry was very helpful
Ive been in contact with several of the employees there had a motor priced out and ready to be delivered. On the day of delivery I cant seem to get a hold of anyone at the office Ive called 10-15 times a couple of times someone picked up and put me on hold but never returned to the call. Total waste of my time and money since I had a shop waiting for the engine and tow fees . Either way good luck Allied I hope you get your ship tightened up and not waste your customers time .
They did not open exactly at 8:00 AM as mentioned, I had to wait about 10 minutes. When I got in the service was horrible, the guy helping me was rude. He said the part I was looking for can be ordered for a ridiculous amount of money!!! Definitely will look for another junkyard next time in need of replacement auto parts.
Had a pick up scheduled in a nearby town, 40 minutes away from where I live. I was given a three hour window. I waited around for nearly 7 hours, hoping against hope that these guys would show up. They not only never even showed up, I never even received a courtesy phone call telling me they were going to be late or not going to be there at all. On top of that I never even heard from the company itself!Stacy, the dispatcher, was cordial and tried to be helpful, but that is the very best I can say about my experience with Allied.
Very very poor and rude customer service. Looks like the people sitting in the desk are doing us a favor by selling parts to customer. 4 people sitting in desk and one of them posing toward the rack even when I told them I do not know the size. Very very rude and impolite customer service.
So dustin is gone and the guys who are left dont understand their computer system and theyre also obstinately lazy. So theyre not going to try to learn it. After the Ebay guy sent me the wrong transmission I still wanted to do business. He didnt get back to me so I had to find the store. And I brought them the transmission to save hassle. I just want the transmission, and I would pay more for the right one. But these guys couldnt even look it up. If they tried they could learn how it works, but they dont even want to try. their system has a database to look up parts its a huge part of their job. So I said can you look up the part so I have the right one? Frank said he couldnt look it up. He just could not. But the ebay guy would give me a number and repeat the wrong make and model of the car. I would tell him thats the wrong car and he would say it again with a different make and model. And we did that a few times. Idk if its a joke or if hes sitting there from memory not touching his computer. I never got the right transmission. Hopefully I can count on him to send my refund like he said he would, and I can get it somewhere else.
A representative named Dustin helped me and is currently helping me for a part on my car, he is extremely helpful and courteous to us customers ! Great customer service !
I want to thank steve the tow truck driver. He was an amazing example of how to be a good person and a great representation of Allied Auto Salvage. Even though I have free towing with AAA I want him to handle my towing from now on
I have dealt with them for years and always had the absolute best experience. Highly recommend.
I work here got to say i love my job!
I had a good experience at Allied Auto Salvage. Valerie was very pleasant and professional and made me feel welcomed. Allied offered me the most for my car in Riverside and look forward to doing business with them in the near future.
Do Not Give Them Your Business!! Called in to get a tow for a totaled vehicle with title and the hung up on me!
Horrible service that cheated me on my warranty. I asked for it when I originally made the worst decision to purchase a part here. The axle immediately went bad just over 2,000 miles. You do not get good parts here, its up to you to jimmy rig any part they give you onto your car. If you buy the warranty and the part goes back be ready for them to act like they didnt sell you a warranty. Lots of fun.If they dont get you in the office, the first time I picked up my axle the forklift driver dropped it and ran over it damaging park of the e-brake assembly. This time he hit my car with his forklift. Youve been warned.
They went out of there way to assist me in locating a part needed when everyone else couldnt be bothered
Great and friendly service! Reasonable money for this typical car salvage transaction.
STAY AWAY!!! We purchased an engine for a customer... These guys offered a warranty for an extra $200... One cylinder of the engine failed (started making a rod bearing noise approximately 800 miles later/less than a month)... They told us that we had to leave a deposit to get another engine, but they said that the engine was not covered under warranty (how can they know when we still have the engine?!!)... Its true what Aaron said... They sell you extra warranties, but they dont honor them... THEY WILL FIGHT YOU ON ANY RETURNS... THEYRE NOT HONEST... STAY AWAY AND AVOID HEADACHES!!!
Steve was really helpful and thanks 2 allied auto salvage called just yesterday and came through today that fast
This guys are great to deal with, definitely a trust worthy company.Our company buys used parts from Allied in a regular basis & the experience has been excellent!
Excellent service friendly people go out of their way to help you
Sold 2 cars to them and prices were better than other places.
These guys are the best. Always quality service.
I deal with them all the time and I never have warranty issues. Remember youre buying a used so sometimes you will get a bad part.
Very fake think they better than you from a owner you would think she would show a little more respect and not act like your so dumb because she knows it all when it comes down to the salvage industry.. damn sleazy waitress ..they treat their employees bad dont even offer water to them they sell them water .after all that money they make for you and your going act like its not good enough but here you are buy a water cuz we dont want you passing from this heat. NOT A PLACE I WOULD RECOMMEND.
I love this place,I save money!!!and clients are happy.would recommend this business to any mechanic or body shop for parts! #AlliedAutoSalvage
Great prices for car parts and great customers service.
Excellent service nice employees thank you thank you.
Small place, good people and great prices
No bucket seats at all, really?, in a junk yard.
My experience was great, Valerie is the best, nice, friendly and pleasant, definitely 5 stars
They bought and hauled away 2 junk vehicles from my property. And I purchased an engine with 3yr warranty. 😎👌👍
Had my vehicle picked up by Steve at Allied Auto. Super friendly and he made it easy to get rid of our car. Thank you.
Salespeople with experience got me in and out pretty quick
Honest people in this place, sell your headache.
Its convenient and good prices.
These Yahoos have a 75 minimum?? They would not deal with me. I guess 50 bucks aint worth there time.
Great store and great service all the bad reviews didnt actually experience the true service of Allied Auto Salvage.
Pretty good spot and fast service
$900.00 bucks for a used automatic trans for a 96 f-150, I dont think so.
These guys are rude people and arent very helpful when you are calling for an inquiry on their inventory. I get youre a salvage yard. But have your employees get some training on customer service.From the call, I am assuming any of the reviews that are high here are fabricated. I cant imagine these guys selling anything to anyone.
Very helpful.
This place is always a life saver, they have everything and are really knowledgeable
Great place to sell an unwanted car
Good place to junk cars
Very nice and helpful people
Da guy look at u like piece of crap.
They are awesome.
Was fast and very helpful
Very helpful quick in and out
Transfer case I bought had a slip yolk eliminator installedscore
Staff is very friendly, and they always give you fair pay for your car.
Used engines at a good price,
Great customer service
They are so rude when they answer the phone
The staff are VERY rude, will fight you on any type of returns. Stay FAR FAR AWAY!!
I was there to serve them papers
This is the photo that I took
I have dealt with Allied for over 6 years and Gabriel has always taken care of me on warranties, never had an issue when it came down to any misunderstandings
Took awhile to get service.
They gave me the wrong parts..
Its a junkyard
Good
Staff was really rude
Dishonest people
They buy cars for out of service and have sale of engines, transmissions and parts of Vehicles wheels, tires, glass.
Good friendly service and they give you the best price
I recommend it
Very good service
Very good prices and customer service, everything very well organized, from what I saw, cars pay very well to browse.
Well if they dont have the parts they will get them for you
Everything I have needed I have today until I have bought for 4 years nothing has failed me
For parts used here they also have them.
Super expensive and their prices are not negotiable at all👎👎👎👎