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Parts Authority
9518 Magnolia Ave, Riverside, CA 92503, United States
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Parts Authority

Comments
Le
Review №1

Received great customer service. They were able to find my part quick and when checking out they were friendly.

Th
Review №2

Called for a brake line so I can get to work …and a gentleman let me know they have a whole room of them but he doesn’t get paid enough to look through them I wouldn’t recommend them to anyone… like if you don’t get paid enough get another job

Jo
Review №3

Female worker was very rude the guy sounds like he knows how to talk to people

Ba
Review №4

Jose Gonzalez is one of the best employees working here. His customer service is amazing and always professional. He knew exactly what I needed to get and even though he was busy, he was still able to help me out. Thanks again Jose keep doing what your doing👍🏻

AM
Review №5

Semi rude customer service especially when its hard to communicated from a 12 feet distance

Ne
Review №6

You guys ate the best thank you

Je
Review №7

Amazing Customer Service The Management & Staff Members Are Always Accommodating & Go Over & Beyond Just Selling You The Product If They Do Not Have The Part In Store They Will Get The Part Making It Convenient & Hassle Free From Having To Hunt Around For What I Need I Always Recommend This Place😉

Bu
Review №8

I highly recommend this store, the Manager Anthony was very Helpful in seeing that I received Excellent Customer Service & he assisted me in getting a part that I was having a lot of trouble getting in a timely matter, I would definitely refer everybody here the prices are good and if they dont have the part in stock they make sure they get it for you.

Ju
Review №9

Great service, knowledgeable

Ed
Review №10

I have been getting my parts here for the longest. If they order you the wrong parts they will fix it asap. High quality parts and definitely good costumer service.

Be
Review №11

Bad customer experience.I went in with my broken part wrapped in a paper towel. I heard shouts for someone to help a customer. When the man came to the counter, I set my part down and unwrapped it. I was starting to explain what it was, and he interrupted me to say that they dont carry that.I tried to continue explaining what my part was, and he interrupted me again, saying hood latch, right? Youll have to go to a junk yard or the dealer if you want that part. Then he started talking with one of his coworkers.I waited a minute for him to answer his co-workers question, then I said that OReilly has the part (to see if he might try harder; OReilly does carry the part; I was just trying Star to see if I could find a better price). He once again told me in no uncertain terms that they dont carry my part.If Star is monitoring this, it was an older Asian gentleman who was helping me, but I didnt catch his name. By the way, my part is a trunk latch, not a hood latch.

D
Review №12

If you think you know you dont ask these guys 1st and they will let you know if your right or wrong. They always care about my project and there to assist.

er
Review №13

This place is great because if they dont have the part you need they order it and it will get there with in 2 hours

br
Review №14

Better price, parts, & staff then the competition not to name names or point fingers! Im sure you already know who they are.

Ma
Review №15

Great price, quick service.

He
Review №16

They are able to get any part needed in a day if they have to order it, and parts are cheaper

Je
Review №17

Best parts best prices why go anywhere else

Da
Review №18

Good service always trying to help find parts for us the guys at sinister garage and structures. Unlimited thanks

Jo
Review №19

Ivan provided awesome customer service!

Ma
Review №20

Great place cheep parts closes at 4 on Sat now though

Gr
Review №21

Jose Gonzalez - excellent battery service

So
Review №22

Have been getting parts from them for a while very happy with them

Ch
Review №23

Good,Reliable service and convenient location

Aa
Review №24

Been getting parts form them for years and have always geven me grate customer service and has a price match so never had problem with price

De
Review №25

Ive been here several times, the employees are rude, nothing is in stock, and their prices are not competitive. I will not be going here again.

Ji
Review №26

The manager and the entire staff is amazing

Li
Review №27

The staff is very kind and thoughtful

Da
Review №28

Pretty gd at finding parts!

Je
Review №29

When you call they always put you on hold for a very long time and never answer!

Al
Review №30

Great service over the phone

Li
Review №31

Very helpful, and knowledgeable staff. Live this little parts store

Sc
Review №32

Know this place very well

Da
Review №33

In and out in no time with great parts and prices.

Mi
Review №34

Waited over 15 min to finally get up to the counter to be helped and then the phone rang and instead of asking caller to hold the clerk went on to start looking up parts for the guy on the phone while the other clerk finally stopped what he was doing and started answering phones and just asking the caller to hold

Tr
Review №35

Wasted an hour of my time buying a battery and they sold me the wrong one talk about incompetence

Eu
Review №36

Wow, talk about a D-bag move. You could have at least told me sorry were closed, call back tomorrow instead of having me wait for 17 minutes before being hanged up on. Called at 6:52 pm, told to hold, then just hung up on. Assholes.

An
Review №37

Cheapest prices on all parts .

ki
Review №38

Love this place

Th
Review №39

Grate parts low prices

So
Review №40

Manager sucks at this place

Jo
Review №41

Very good service and attention but above all good prices

Lu
Review №42

Very good staff

re
Review №43

Very good

Information
8 Photos
43 Comments
4.2 Rating
  • Address:9518 Magnolia Ave, Riverside, CA 92503, United States
  • Site:http://partsauthority.com/
  • Phone:+1 951-688-5177
Categories
  • Auto parts store
  • Industrial equipment supplier
  • Truck parts supplier
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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