Friendly, knowledgeable, cheerful and always courteous staff provide a pleasant shopping experience. Everyone is eager to help and take pride in their ability to satisfy your request.Brightly lit, Clean and uncluttered isles make it easy to navigate and locate everything you may need! I love this store!!!
Super clean and organized as most stater bros markets are. Plenty of cashiers so the lines stay manageable. Its a very pleasant shopping environment.
I am a weekly shopper at your store and I cannot understand the lack of training for your courtesy clerks. Why are they not trained how to bag groceries? Why are they not trained to do something as simple as bagging the cold items in the (provided) insulated bags? I have been shopping in your store since you opened and Ive seen many, many faces and I can honestly say, 2 at most used common sense and bagged correctly without having to be asked by myself or the cashier. I gave them kudos and a job well done! Ive even gone as far as praising them to the manager. After my shopping trip today, having to rebag my groceries because of lack of training, I hope you will take time in the future to consider a resolution for this issue.Thank you for your time.
Wonderful Staff. Beautiful clean store room to get around and enough space if you want to chat with another shopper friend. Produce especially, the staff is awesome. There is one older Hispanic man who is the epitome of professional and happy. So kind. My grandmom use to go to Albertsons but says your store is so much better in many ways. She also was so pleased with the kindness of your produce ? Manager.
A nice place to visit.Very courteous employees. Always busy. And prices are reasonable .
I always have a good experience, the staff is nice and its always clean. There are no long lines, especially in the morning.
Beautiful store. The best I have been.They are big, clean and have everything you need!
Without a doubt, a terrific store! Aside from the impressive selection, wide aisle ways and notably cleanliness, this team up here has no parallel. The team appears to like what they do and with whom they work with--they are quite conducive. Moreover, the store leadership has a noticeable presence and seems to be very good to their team members.I was particularly impressed during the early onset of Covid-19, the store manager was out early providing donuts to the customers who were waiting to enter the store. Jack Brown would be proud of how this store operates, treats its fellow employees, and takes good care of their customers.
The manager is rude and its not the first time, theis girl wouldnt smile, she doesnt smile and Ive had several dealings with her. She rather take a personal call on her cell phone, then to take care of an order that was ok incorrect. I spend about 1600Dollars a month, then some just smile, how she made manager is questionable
Stater Bros on Alessandro in Riverside is great. I have shopped at this store a couple of times. The store is large, clean and well stocked. The employees are friendly and helpful. I do not live in this area but know that Stater Bros is a great place to shop.
I love the displays and look of the store. The store is clean and they have a great assortment of produce and meats. The staff are helpful and friendly.
Well, I live in canyon crest, less than 1 mile from Ralphs, and have been a loyal Ralphs customer for decades. Recently the Ralphs here has gone way downhill with the quality of products and service. I wrote them a review describing my recent experiences and many others experiences who also have quit going there. For that review I have gotten no response or even acknowledgement that they look at them. So, at least States has shown that they know people are reviewing their store
The store is clean and organized, but the customer service is lacking. There are some cashiers that seem to have attitudes and others that are friendly. Some courtesy clerks can be rude or completely dismissive. Im not sure if the evening staff members are being overworked or they are putting less effort in because theres less management at night. I have grown tired of shopping at this store and feel it is not worth the money to be treated rudely, especially when I have not done anything. I wish they had kiosks so I could scan my own groceries and not have to interface with staff. Oh well. The search for a new grocery store begins....
The people who work at staters are truly great employees 👏
Not my usual go to grocery store. Clean store, friendly workers, good selection. I would shop here again.
I was short $1.06 and Jasen L., my cashier, paid for it himself with his own apple pay too quick for me to react. shoutout to you Jasen. give him a raise
The deli department is really great and the cut fruit Ive always found properly cut, no hard sections. Its better than other stores in the area.
Beautifully kept store and employees are wonderful!
Always clean and fully stocked. Welcoming employees
Belinda J. was the cashier today while I busted the stater bros on Alessandro. When I showed her my passport ID card, as it is an acceptable form of identification, she proceeded to call her manager to “verify” whether or not it was acceptable. Once she was told by her manager that it was ok, she then went back to “verify” it yet again taking time to read it further. I told her she could scan it and it’d be easier to see it is valid, if she needed to. To which she rudely said she didn’t have a scanner. After looking at the I’d for 30seconds she then asked me how old I am. She completely embarrassed me in-front of other guests. All of this to verify if I’m of age to purchase a drink. I couldn’t help but feel targeted. Once she was finished I asked her for her name as I was beginning to become defensive. She replied “Belinda, it’s on your receipt” then once she printed the receipt she handed it and circled her name with her finger nail. Belinda exhibited poor customer service and was very hostile. I dont intend to visit again but I do feel this should be addressed to her and considered while doing her review.
Great clean store employees greet you staff is well trained compliments to the mgr
This Stater Bros is the best store I have ever gone too. The staff there treats my wife and I like superstars! The manager, a man with a vision of greatness. All together, the Mission Grove area has benefited by the store and its employees.
Very nice great service my favorite store.
I never have any issues when I shop here. They always have what I am looking for and the staff appears to always be in a good mood. The carts are cleaned regularly and the facility itself seems to be well maintained.
I always know that Ill go through check out faster than any other location.
Fresh food, helpful employees, love shopping at Stater Bros. especially Mission Groves.
I love this stater bros its huge and its clean.
L9ve the produce always fresh. Very clean store.
Nice store, always clean, employees are helpful,always stocked...its always busy so parking can be a bear and getting in and out the parking lot is fairly easy depending on what time you go.
Customer service was great!
Very clean .. great store
Very clean fresh products friendly staff.
Great variety and pleasant people that work there.
Baggers need to pay attention when customers bring in their own bags. If a customer has cold food, they should check for insulated bags. I have to repack my bags in the parking often.
This is the most clean and well stocked stater brothers I have ever been to. Everyone here is always so kind.
It takes a super special above and beyond experience to get 5 stars. As in I will drive out of my way to go to a certain place. Just to have the best experience. This to say. 4 stars from me is also great. This is a very clean store. Its well managed and you will most likely find what you need. The staff has a happy demeanor, and are willing to help. The carts are clean and fairly new. Ive had a good experience every time Ive come here for the past 5 years. Please live like you are blessed, and the most important two days of your life are the day you were born, and the day you find out why. Keep going after your dreams like you are living them.Update: 01-08-2021.I have to subtract a star. Due to having less than good service. The cashier that helped me tonight was talking to another cashier,and didn’t realize he moved the separator and continued to scan my groceries along with the groceries from the guy in front of me. I was trying to tell him it wasn’t a big deal, and it’s kind of hard to multitask sometimes. I just wanted him to not worry about it. He thought I didn’t put the divider down. He said it’s actually better if you put the divider down. I told him I promise I did put it down. He said “you promise?” I didn’t want to argue with him about it so I just let it go. I know these guys are busy and they do all they can to help customers all day. But I was truly trying to be as nice as possible, and it seemed like he was irritated with me for some reason. I’m sure he had a long day, but I’m going to consider shopping somewhere else. Unless I really need something fast and have to go here.
I love to shop at this store.
We go to bakery section for my daughter birthday cake and the lady over there is really helpful and she wrote the name on the cake as well
I love all Stater Brothers stores. And this one is definitely one of the top one that ever been to! Perfectly organized all staff very friendly.
My wife and I frequent this Staters a few times a week and it’s always a great experience. The store is always super clean and the staff is amazing. Amber J, checker, is the best. Make sure you go through her line for fast service and a good laugh. She’s great!!!
This store is always clean. Nice people that work here..
Great place for Grocery shopping. Great food and prices for everything.
I really like that store its very clean and they have everything you need.
Love Stater Bros. Glad its here rather than the Ralphs of the past.
Love this store,very conveniently located and always stocked,cute and fine cashiers
Always clean and friendly.
Neat and clean most associates are friendly and helpful
Staff is very nice and helpful. They are well stocked and still disinfecting carts unlike other local grocery stores.
I shop here 80% of the time. Its always clean and the aisles arent clogged up too much when theyre re stocking during business hours.
Very clean place to do your shopping and very friendly ❤️❤️
Stater Brothers is always a great shopping experience. Every once in a while you get a staff member that had a bad day like today but basically I always shop at Staters..they are like my family.
I dont regularly shop at this market but I love it when I do because everyone is so helpful and extremely courteous
This is my favorite Stater Brothers Market. Just a better selection and helpful staff.
Customer service is the best. All employees are very helpful and friendly.
Friendly employees, clean store and overall great customer service.
The best.. always have what the fam needs
Their stuff is way too expensive and then they have like stuff in odd places I dont like it
Very nice store, well stocked, clean, lots of workers around and plenty of open check out lanes.
Just moved to Riverside & Ill be honest...it felt awkward the 1st time i went to Stater Bros (didnt see one mexican in there, lol). A few days ago i went for the 2nd time and left highly impress. The service from both the cashier and the bag lady (girl) has definitely won me over.
All employees are very helpful, especially during this pandemic. They will clean a cart for you, bag your groceries in complimentary bags, and frequently disinfect the conveyor belt. The store is always very organized & tidy.
This is one of the better Stator Bros. Very enjoyable store things are easy to find.
Very nice Store
Great store! Produce isnt the best or the best price.
The produce and meat look very fresh.
Great staff love shopping here everyone is so helpful, including managers, the cashiers are the best so positive and polite, and always great you, amber is awesome and would be willing to wait in her line even if its longer for the great service.
The scam is over. Im not wearing a diaper on my face to grocery shop any more. My fam and I have been shopping at staters for decades, however, rest assured, I will sue for violating my civil rights if you say one word to me. There is NO LAW that I have to wear a mask for the flu. I wont even go into how much cross contimation there is everywhere and with your plastic on the card machine, THAT EVERYONE TOUCHES. like everyone else, youre idiots.Its over!
Clean, friendly and the best for all... plenty of cashiers.
Everyone is always friendly and helpful here
Its Ok They Dont Carry Alot Of Items That Albertsons Vons Has But This Store Is Across The Street From My House So It Will Do.
Good meats, good produce, good bakery. Great customer service and checkout times.
Everyone that I talk to when I shop there is so happy and cheerful. That makes a difference to me. Always willing to help, with a smile on their face. The meat counter is always fully stocked and the clerks back there are so helpful. What I like about this Stater Bros. is that when its busy, they have plenty of meat counter clerks, as well as other staff. Last but not least, the store is always clean and bright.
Love love this store the customer service and well stocked food and they deliver❤
Great place for produce and groceries
The best Staters in the area.
Usually fast and friendly. Very clean store with nice selection for deli, meat counter, veggies, and of course, beer.
I come here 3 times a week minimum, its a very clean grocery store with a friendly staff. Their meat dept. is much larger than most other groceries and the butchers will gladly cut you a specific size rib-roast or grind up a selected meat or my favorite (rib-eye) into a fancier ground-beef than what you typically find to be prepackaged. The best part is that they sell Loma Linda Brand canned veggie meats! It sure beats driving all the way to Loma Linda.. Overall one of my favorite places to go and shop for healthy ingredients with a wide variety of options.
Some produce had Mold on it when I brought it to the attention of the worker in the produce dept he said oh thats what they sent us this morning we dont have anymore and turned to his co worker and ignored me .
Store was crazy for superbowl but they had plenty of staff to handle it
Too many items discontinued throughout store. Today last time
Great safe store to shop at. Its very clean and the workers are very friendly. In a crazy rush hour time theres this one employee there thats extremly helpful even with so many customers with tons of questions at once. She is our very favorite and she should definitely be promoted. #Amber you rock..
I love Stater Brothers. Ive shopped there for years. You can always find what youre looking for.
Clean store & I love the great selection at the meat counter
Found out that this particular store is closer than the one that I normally go to. I like how massive the selection is and how wide the aisles are. I should also mention that its a newer store thats been remodeled, so its clean and the upkeep is superb. The staff was very welcoming and helpful. Overall I would recommend this store over others and give it a 5/5 star rating.
THE STORE WAS CLEAN AND THE SERVICE WAS EXCELLENT
Clean, quality, and great prices, great product... And courteous employees
The store is always so clean and the employees are always so polite
Wow. Biggest Stater Bros store...ever. Ive shopped at almost all the stores in this area. Well worth the wait. Aisles are nice and wide. Unlike their competitor, down the road, that hurriedly remodeled the store. Really like the lighting and the double doors in the refrigerated sections. Lots of room in the butcher and bakery area. The seating area is a great concept. Somewhere to enjoy your selections from the food court. There are a couple of problem areas. But considering it just opened and its size, Im sure those things will be addressed. Making this store, my store.
Yesterday we were told that seniors would be able to shop early. Well, yes we got right in thinking that seniors would be their only for at least an hour. We were very disappointed because their was every one else there. NOT happy shoppers management. Your competitors Albertsons gives two hours you only 15 minutes. Really
Everyone seemed to be wearing a mask, employees for cleaning carts, employees were helpful in finding products.
Clean store friendly staff and great butcher shop.
Nice store
Moved out of town no stater bros. Stopped in to find some favorites I cant find elsewhere, but guess I picked the wrong day..
Stater Bros. Has good quality food, all the way. It is a standard for southern California area. The markets are clean and well organized. Good selection and prices are good. Definitely recommend shopping at Stater Bros if one is available in your area.
I love this Starter Bros, it has so many varieties. Of foods to choose from. In the seafood department. You can get your fish steamed right there. Im having them steam some salmon for me to take home. And they also have a great manager here his name is Mr. James. Mr. James really take pride in making sure his customers are satisfied.
Clean, courteous staff and easy check out.
Great store, clean carts, fast check out. Thank you Stater Bros. Markets
Always great service!