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20/20 Vision Associates Optometry
7379 Indiana Ave, Riverside, CA 92504, United States
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20/20 Vision Associates Optometry
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Ja
Review №1

My family has been seen by Dr. Everett for over 25 years. Her and the staff at this location are always very friendly and professional. Every time I visit, I have a positive experience.

Mi
Review №2

I have been a patient of Dr. Everitt for almost 20 years. She is fantastic and is always there for me. I trust her 1000%. She is thorough with my exam. I also get my glasses there and they are so helpful and quick to solve a problem if there is one. I travel almost two hours to go there since I moved in 2016.

Yv
Review №3

What a breath of fresh air! Friendly and efficient staff, I was seen within 5 minutes of my arrival. The doctor was patient and took the time to explain things in a way I could understand. Excellent!

Ti
Review №4

Highly recommended for eye exam and services. Especially recommend Dr Kim. Very friendly, personable, and professional with excellent feedback for the questions we had for my son’s exam and eyes. Also very pristine and good cleaning protocol in this time of COVID awareness.

St
Review №5

Positive experience very thorough and friendly. Do answer all questions. Dr Everett is very professional.

Ar
Review №6

Sorry first review was for other place. This place is immaculate. Very clean and organized. Dr Kim is beyond kind and patient. I recommend this place to anyone.

Ab
Review №7

Dont think twice if youre looking for an optometrist in the area! Dr. Eugene Kim is so friendly and calming (perfect for those of us who have a bit of doctors office anxiety). The entire staff is equally helpful and efficient. I had never ordered glasses from an eye doctors office before and the lady helping me out found me the perfect pair! Picked them up today and couldnt be happier. Youll be in great hands.

Mi
Review №8

Dr Everitt is the best eye doctor I have seen in my 30+ years of eye dr appointments. She took the time to listen to my problems and taught me a few things about eye care that nobody has ever done before. The staff was helpful and courteous. Highly recommend this place and I am very cautious about who I recommend.

Br
Review №9

I recommend everyone here! All of my friends/family and co-workers go here and we love the staff! Always and forever will recommend ❤

Sh
Review №10

I have been going to Dr. Everitt for more than 30 years and have never considered changing. The office staff is knowledgeable and friendly. Dr Everitt’s professionalism cannot be matched.

G
Review №11

Always, ALWAYS professional, personable, helpful, friendly, thorough, honest and caring. And in these crazy COVID times they take all the necessary precautions to provide a safe and clean environment for everyone.

E
Review №12

Im not happy with doing business with this company. I called to make an appointment to pickup my paid for in advance glasses and no ones available by phone nor after leaving messages! So, I go online to try another method and came across to schedule dispensing appointment but none are available! See screenshots... The 3rd picture is to schedule an exam so they can money but no appointments to pickup what is already paid for appointments. I see their priorities at my expense and this is by far terrible customer service!

Sa
Review №13

I have been going for 18 years and never disappointed. I have always seen Dr. Kim and always please with the outcome. The staff is absolutely amazing and friendly. I love going here, I’m known immediately by the staff who usually help me and that’s always a great thing. Can’t imagine going somewhere different.

Jo
Review №14

I have been coming here regularly for 3 years for eye tests, consultations, glasses, then switching to contact lenses. Dr. Kennedy and Dr. Kim are awesome people and very laid back. They answer all of my questions and give great feedback/recommendations. The employees downstairs are also very kind and friendly. I will continue to come here regularly.

Je
Review №15

I love 20/20!!! I’ve been going to them for like 24 years!!! They know what they are doing and will help you!!

ti
Review №16

Staff was amazing, doctor was amazing, equipment was state of the art, facility was immaculate inside. Couldnt have been a better experience.

Su
Review №17

Dr Everett provides excellent care and her staff provides excellent service.

sh
Review №18

Always enjoy coming to 20/20 everyone is very professional, friendly and caring.

Li
Review №19

I have been going to 20/20 for years. Dr. Kim is great; he is kind and patient. I have a very complex set of eye problems, but he makes sure I see the best I can.Victor is a great optician who truly cares about his patients and getting them the best glasses possible. I always request him when I go there.

B
Review №20

The staff was friendly helpful from making the appointment to leaving with glasses. I took my 14 year old daughter for new glasses and right away the staff at the front desk were friendly. The facility was clean and welcoming. The optometrist provided the most thorough eye exam I have experienced in 40 years, all the while explaining everything in a very professional yet friendly manner. Last, we were assisted by Richard, the dispensing optician in selecting frames and lenses. He was able to help us with such a great deal i bought 2 pairs for my daughter and they were able to finish both pair in less than an hour. Awesome. Richard is also a very funny and friendly person to talk with while selecting glasses. This place is loaded with helpful, kind people and i recommend them to anyone and everyone.

Ma
Review №21

First time visit here. The staff was very helpful and friendly. Doctor and staff were very knowledgeable and informative. I was able to come in for an emergency appointment and get the help I needed. Beautiful location and a lot of options to choose from for lenses. Very happy with my experience.

Al
Review №22

I have been coming here for the last 15 years (since I was 10). I love Dr.Everett and her staff. It feels good when I walk in there and they know me by name. I highly recommend them! Plus if you wear glasses they have an awesome selection! Ask for Richard he has great taste when it comes to picking glasses out.

Ja
Review №23

Amazing staff! Professional atmosphere, beautiful facilities. Dr. Kim and his staff have amazing bedside manner and are extremely knowledgeable. Make you feel comfortable and safe. I would recommend all my friends and family to this practice.

Je
Review №24

I called here yesterday morning date 2/11/19 at exactly 9:08am right when they opened, to get information about some glasses to see if they are able to do since my Prescription is a little high but the lady who answered told me to leave my number down and the eyes doctor will give me a call back at 10am i guess On their convenience but I never received a call back, well that was really Unprofessional, I had money to spend too! Ill just take my business elsewhere! One star for that!

Te
Review №25

WOW! Best Optometry service EVER!All the employees are so nice and helpful, but Dr. Danielle Leone was so sweet and patient and informative! She spent almost an hour giving me the most thorough eye exams and different types of tests to make sure my prescription would be perfect. I cannot say enough good things about this office, the employees & especially Dr. Leone!

Ky
Review №26

LOVE THEM! Have been with them for as long as I can remember. At least 15 yrs. Dr. Eugene Kim has always been my optometrist and I love that he remembers the little things about my life that I tell him. I appreciate the personal touch that this practice provides.

Ka
Review №27

This place has unreasonable billing. They increase your bill if you have insurance. They dont have standard print out of the charges. Eye exams are invasive and makes you nervous. The lenses are pricey. $ over 500 with AR, Transition, Hi- index etc.The lady optometrist was in a rush and told me that the insurance discount would be applied after the allowance - so unprofessional. I was in shock. Found out that it wasnt after all with another person. They tell you the lenses are premium which are simply bluffing to make you buy. After my discount and allowance with VSP, just the lenses add up to be over $100. Total for the lenses are over 500. What a rip off. Better off go near the University.Got into a traffic accident in the parking lot. I suspect it was due to the defective lenses. I went back and tell them they r blurry at the right side so The assistant manager titled the lenses for me. It got better. I went back to check with doctor, told the manager about the accident. The manager wouldnt refund unless I return the glasses. But that already wasted my last years allowance. Dont want to deal with them anymore.

St
Review №28

This review is for Cheryl Everitt.I went in January for an eye exam because I was having headaches. My vision has gotten considerably worse and I needed glasses for farsightedness and with a prism for exophoria. what I am upset about is that she told me (my cousin was there and he heard her say this as well) that I had spinal fluid in my eye. She told me to see a doctor and pulled up a list of them at Riverside Medical Clinic and said that if I called her and left a message telling her my appointment date/time, and the doctors name that she would send over all the information the doctor needed. I did this but come the day of my appointment, the doctor had nothing. My doctor had to call her and ask for all that information. I just read a note she sent my doctor and she didnt even mention that she told me about this supposed spinal fluid in my eye.Well after asking a doctor, neurologist, and ophthalmologist about this spinal fluid in my eye, they all said theres NO SUCH THING as spinal fluid in the eye. I even got a head CT with contrast so they could figure out what the heck was going on. She shouldnt be telling people anything out of her normal job scope. How is this even allowed? She even told me that hopefully they dont have to do a spinal tap. SPINAL TAP. My cousin was there and he heard this whole thing! I will be going somewhere else from now on for eye exams. She tried to push some neuro lenses on me that my insurance didnt cover and now Im wondering how much of all this was a gimmick to push these lenses. This has been so frustrating. Heres the thing, she was very nice but I believe she spoke out of turn here and caused a lot of unnecessary stress for me (not to mention medical bills). I will be going to another optometrist to make sure I have an accurate prescription.The additional stars are for the rest of the staff who were very helpful and kind. I had been here once before and was helped by Dr. Kim who I remember to be nice, so if you want to go here I would make an appointment with him.

Be
Review №29

Everyone is very nice and Victor is Awesome! He called and followed up and went out of his way to make sure my glasses were perfect for me. Very clean and modern office and equipment.

lo
Review №30

Great service! Everyone from receptionist to doctor to optician was great. They have a wide variety of frames and were helpful with selecting. They also made sure I got the most for my money. Overall a great experience.

Ma
Review №31

Very professional staff and they always give me all the time I need. I tried them once and never changed them after that. They have so many frame options with multiple price ranges.

Cr
Review №32

My family loves this place. Been taking my children here since very young, even before moving locations. Dr Kim is wonderful, patient & very down to earth! Staff is friendly. Their selection of eye wear also great!

Is
Review №33

My first visit to 20/20 was this past week. The service provided is top-notch. Dr. Kim gets right to the important facts and is very knowledgeable. The support staff is professional and friendly. My wife accompanied me -- she made an appointment for herself for next week. I recommend 20/20 and Dr. Kim to anyone needing a thorough eye exam and glasses or contacts.

G.
Review №34

Wow what a great experience. Excellent customer service. Thank you for helping me fit my 3 year old sun for his 1st pair.

Na
Review №35

People are very friendly and helpful especially my doctor. Dr. Cheryl Everitt is very thorough with her work. She is very detailed when she sees her patient. I am one of her patient and I like her work etiquette towards me. She helps me a lot and I trust her more than any doctor.

PV
Review №36

I have been using 20/20 Vision for going on 20 years now. The staff and other Doctors are friendly, courteous, and well trained. The office is top notch and kept up to date with all of the latest in vision technologies.But Dr Cheryl Everitt is who keeps me coming back. She knows her business and is excellent at it.She has had her eye on my vision problems for years now and the minute it looked like we needed another opinion she was quick to pass me on to a specialist.I, quite literally, trust her with my sight!

Ro
Review №37

Beautiful office with all of the latest technology, a helpful, knowledgeable staff and HUGE selection of frames. And of course Dr. Everitt is amazing! The only smart option for your vision care in the Inland Empire.

Jo
Review №38

My go to optometrist for the past 10+ years. Started going here back when they were across the street from the Riverside Plaza. Their current location on Indiana is quite nice. Dr. Kim is an excellent optometrist. I have been recommending this place to all of my friends and colleagues.

Ro
Review №39

I had Dr. Kennedy, and I she did a FANTASTIC job figuring out what glasses I needed to wear during my eye exam because I have never worn glasses before, and this is only my 5th day wearing them, and I was a little nervous about wearing glasses, but I can feel my eyes straining less and i wish I would have just gotten glasses years earlier now because they help so much. Oh, I forgot to mention she was very nice, personable, and knowledgeable .I am in my mid thirties and just joined the glasses club ;-)

St
Review №40

I had a great experience with Dr. Kim. He was thorough and kind. The staff I interacted with was wonderful as well!

cr
Review №41

They fixed my gasses for free. What a life saver, I got my eyes back! Evan after I confessed I bought my glasses somewhere else and I was from out of state. Good to find southern hospitality in SoCal!

Sa
Review №42

We LOVE Dr. Everitt at 20/20 vision. She has taken very good care of our whole familys eyes and has caught even the smallest eye issues. She treats us like family. I highly recommend this practice.

Ju
Review №43

Business honors there business hours and more.... Walk up to their doors at exactly 7pm expecting to be told their closed. To my surprise, they stay open pass closing hours.

do
Review №44

Dr. Kennedy was great in treating the difficult eye situation that I have and I appreciate the professionalism and care she put in to my diagnosis. However, I have been banned for life from receiving further treatment do to missing appointments because of financial hardship. It is extremely difficult to find an optometrist to get a valid reading on my eye situation and for this reason I rate them 1 star. To be told you can’t see a qualified Doctor when treatment is needed is very disappointing especially when you have the resources to be treated.

De
Review №45

Dr Everitt is an outstanding Optometrist. I have seen many over the last 60 years and she is one of the two best! Highly recommended.Dr Del W. CaseProfessor Emeritus

Co
Review №46

Everyone that helped me was very thorough and answered all of my questions. Since it was my first time getting glasses, I appreciated their help and guidance.

Al
Review №47

Dr.Everitt is very thorough and explains everything so well. I have never experienced any negative situations. Technicians are friendly and courteous. Clean and professional office.

Da
Review №48

I wouldnt go anywhere else. Staff is courteous and professional and the equipment is state of the art. Dr. Everitt gives the most in-depth eye exam that I have ever had. I have complicated eyes, so she brings in the optician after my exam to explain what she wants in my glasses.They offer a very nice selection of frames and lenses for a reasonable price. Another plus!

Ja
Review №49

They didnt try to sell me things I didnt need. They treated me like I was a newly formed friend rather than a new customer. Each individual helping asking about my daily life to ascertain how to best suit my needs and steer me away from potential problems in the future. Absolutely must recommend.

to
Review №50

Amazing eye specialist very polite and helpful treated me and my daughters like family. Will definitely go here again

Ma
Review №51

Dr. Everett, is AMAZING!! She has helped me so much!! The staff is so AWESOME too!!! Everyone is so kind and helpful. Thank you all so much!!! 👍❤️Jeannie McGreevy

Pa
Review №52

I have been a happy 20/20 client for more than 40 years. I have always been treated with the greatest respect and best talents of all the persons that work there. I highly recommend 20/20 to anyone seeking superior Optometry services.

Hi
Review №53

Dr. Kenned and the staffs were very nice and explained and answered well to all of my questions. My vision has changed a little bit since last year but they didnt push for me to purchase a new pair of the eye glasses.

Es
Review №54

Love the facility and doctors. I would like to see receptionist a little more proactive instead of say that my insurance might not be taken. Please research first before my husband has an anxiety attack and calls me.

Ni
Review №55

20/20 vision is a very professional and well maintained location. Their staff is very friendly and accommodating. Kendra the optical assistant was very kind and explained all of the steps very well. I was seen by Dr. Kim this week and everything went very smoothly. I will continue to utilize 20/20 for my yearly exam.

Ar
Review №56

Dr. Everett is one of the best i have seen for the past 16 years. Not only is she professional but friendly and knowledgeable. My entire family attends 20/20. Thank you for your services.!

Kr
Review №57

I’ve been waiting here for 30 minutes trying to get my glasses adjusted. They take them with my instructions and come back about 10 minutes later with clearly not listening to me. This has happened now 4 times. I’m not sure if they are all just incompetent or lazy. Either way I do not recommend this place whatsoever.

Ja
Review №58

I saw Dr. Everett and she is the one who properly diagnosed optical neuritis and Multiple Sclerosis in 2004. She is an amazing doctor and I am blessed I got to meet her and will continue the Doctor Patient Relationship

Ch
Review №59

It was top notch VIP service from every member of Dr. Everitts staff. I was particularly impressed with the elite escort service from waiting room to the treatment area. Her staff is extremely friendly, knowledgeable and compassionate. I would highly recommend family and friends to 20/20 Vision Associates!

Jo
Review №60

Dr. Kim is the Best O.D in Riverside so passionate extremely skilled and easy to talk too . So grateful even with Keratoconus thought would never see clear again thank God for Dr. Kim gave me 2020 vision with Hybrid Lenses. Please Do Your Eyes A Favor Make A Appointment with 20/20 Vision associates get 20/20 vision...

Da
Review №61

A friendly and well cared for facility . Pleasant employees and Richard the optician is top notch. As usual Dr Cheryl is awesome, 😊

Ra
Review №62

Lost the nose-piece to my prescription sun glasses. The part was ordered and came in quickly. Service was fast and courteous! The new facility is really nice!

De
Review №63

Dr Everett is Awesome! She always takes the time to help me out when I have a question about my eyes, Love her!

Ch
Review №64

Love this place. The doctors are so knowledgable and friendly. My kids love going there as well. The staff is the best.

Ke
Review №65

Best eye doc I’ve ever had. Dr. Eugene Kim is professional and thorough.

de
Review №66

Gave excellent one on one service. Ive complained for years about problems Ive experienced with other doctors and they were able to run additional eye tests and actually able to find why I have been experiencing the problems Ive been complaining about! They also have an AWESOME amount of frames to choose from!

Ma
Review №67

My husband and I love our doctor! She is excellent. The staff is very professional!

Jo
Review №68

With my new glasses I can read small print without taking my glasses off. I have been seeing Dr. Everitt for many years. She has given me better vision than my previous ophthalomologist did. The opticians at 20/20 let me use an old eyeglass frame that was in good condition, which saved me money. This is greatly appreciated since my lenses are expensive because I have so many corrections.

Ni
Review №69

My experience overall was very pleasant. Everyone was friendly and professional and my eye care needs were met.

Di
Review №70

Very friendly staff! and such a clean atmosphere

Co
Review №71

Very good. My family has been going here for many years. Good selection of frames.

UC
Review №72

This is the best optometry practice in Riverside. I’ve been a loyal customer for 15 years or so.

Je
Review №73

Dr. Everitt is a caring, knowledgeable optometrist that I would recommend 100%. I have been going to her for 18 years and have recommended my entire family to her.

Da
Review №74

This place is the best. Everyone is helpful. Appointments are on time. The selection of glasses is great. Great place for those with VSP insurance and those without (they have great deals overall). I would reccomend 2020 Vision to anyone looking for an optometry

Mi
Review №75

Dr. Everett is the best been with her for almost 20 years. Friendly helpful staff.

Ri
Review №76

I decided to try them one more time for my glasses I had my eye exam over three weeks ago still waiting for my glasses told me two weeks this is what they told me the last time and it took me well over a month poor Service never wore my glasses from them again

Al
Review №77

Dr. Kim is great. Front desk does not know what is going on. I called to order contacts and ended up on the line for 36+ minutes and was put on hold a dozen times for simple questions.

Ke
Review №78

It was the last day to use my flexible spending money and I didnt have time to do any research. So I went online and found 20/20 Optometry. They were the only store open. I went in to get a pair of glasses and hopefully a pair of sunglasses being that I had $610 on my Flex Spending card.Once there I ordered a set of glasses prior to getting my vision check. This was done so that I could get the money spent. I was quite shocked when I found out the glasses were going to be $675 but I didnt have any other choice.Once I got my vision check and glasses ordered I couldnt see out of them. I had ordered progressives and they tried to blame my lack of vision on the fact that this was the first time wearing progressives.After wearing them for 3 weeks I came back complaining still of not having Clear Vision. After 3 attempts of making a pair of glasses they told me it was going to be another $600 for a special lens.Meanwhile my work provided me with a pair of safety glasses with the same prescription but a wider channel. Riverside optomitry only charged $225 for a pair of glasses that worked and were safety rated.I went back to 20/20 to ask why they couldnt fix my glasses but got told it would still cost me the $600. Buyer beware do not pay for anything in advance or you will be sorry. I never asked for my money back, all I wanted was for them to give me a pair of glasses that worked.

Su
Review №79

I see Dr. Everitt and highly recommend her. She does a thorough exam and intuitively elicits information to recommend treatment. Im a post-Lasik patient, and my eye health and vision is very important, more so than corrective lenses. She is simply the best optometrist Ive ever seen.

Mr
Review №80

Dr. Kim is awesome!! very friendly, helpful and great with kids (8, 6, & 4 yr old love him), been coming here for years (5-6 yrs)

Ja
Review №81

Always a pleasant and professional experience in a most comfortable environment. Dr. E is the BEST. She always takes the time to answer questions and explain thoroughly her findings following eye exams.

Ta
Review №82

Just moved down the hill and was looking for a new doctor. Over Crowded and not a pleasant experience. Seems short staffed as well. Will find another doctor next year

Jo
Review №83

Dr. Leone takes the time to get your prescription right, and she’s so nice.

Da
Review №84

All of the doctors and staff are terrific! Expensive but you dont this this level of care anywhere else.

Da
Review №85

Great doctor. Friendly staff. My family and I have been coming here for the last 10 years.

Ka
Review №86

Friendly and caring service. Would highly recommend!!!

Li
Review №87

Professional, friendly service. The quality of service is second to none!

Cy
Review №88

I had followed Dr Muth and Dr Everitt from the Riverside Plaza and Brockton Ave to the partnership of 20/20 Vision. Now that was many years ago and I still see Dr Everitt today. Dr Everitt takes the time to talk over my concerns. And if needed directs me a step higher because she cares that much. She has my trust. The staff is very friendly. I recommend 20/20 highly. I have family and friends that also go here.

Ta
Review №89

Been a customer 20 years ;)))). Always a positive experience ! Would highly recommend them 👍🏼😊

Ra
Review №90

Every test was explained, I understood it clearly.I have been taking my exams with 20/29 for more then 5 years, and have been given outstanding patient service

Ka
Review №91

Dr. Kim is an awesome doctor ! Everybody there is so friendly .

Bo
Review №92

Always efficient, up to date with latest equipment. Dr Everitt really listens and figures out what is going on.

Cl
Review №93

DR. Eugene Kim has been our family’s optometrist for many years. We’re very happy with 20/20

Cu
Review №94

Been coming here for over a decade. The staff is amazing and the staff is knowledgeable and current in the latest tools and technologies.

Sa
Review №95

I am very impressed with Dr. Everitt as well as all the staff members. I have never seen such a well equipped optometrists office. Every person I encountered was cheerful, courteous, competent, and professional. Dr. Everitt is amazing! My vision has changed as a result of Glaucoma surgery. Dr. Everitt performed a second refraction, and gave me a new lens at no additional cost to me.There was a large selection of frames from which to choose. Jennifer was very helpful in assisting me to narrow them down to a few select frames. I really love my new frames ~ very classy! I would highly recommend 2020 Vision Associates Optometry!

Er
Review №96

Love Dr. Kim!! Been seeing him a few years now and he is wonderful!

Wa
Review №97

Thank you for years of better vision, 20+ years with Dr. Everitt

Hu
Review №98

20/20 was a great experiance! I never really had my eyes checked before so I didnt know what to expect. I recommend 20/20 to everyone I know, Dr. Everitt was awesome, she gave me a detailed explanation of my condition and she is an Angels fan Lol. Shannon was very sweet and friendly and Mayra was very helpful and attentivd.5 stars!

St
Review №99

Friendly, knowledgeable, seems to care about you and only you when working with you.

Su
Review №100

Great peopleGreat serviceFriendly and eager to help

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7379 Indiana Ave, Riverside, CA 92504, United States
  • Site:https://2020riverside.com/
  • Phone:+1 951-684-7822
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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