Gorgeous products, locally built with industrys top standards for efficiency and durability. We love our Windows and Doors recommend them if you are interested in getting what you pay for. Thank You CPW&D. ๐
Windows are okay. You just better hope there is nothing wrong with windows because WARRANTY DOESNโT EXIST. I had 1 small issue with a window and their โexpertโ comes into my house very rude and takes him 30 seconds to say itโs My fault and telling me excuses why it canโt be Crystal Windows Mistake instead of trying to fix the issue. Crystalโs Sales Representative Karen is also No Good to try and help the issue. Anyhow I donโt usually post but this is not the correct way of doing business!!!!!!Be smart donโt use this company there are many more to choose from that will actually take care of their customers!!!
Worst customer service ever ! Rude and the woman who picks up the calls donโt expect her to card she will laugh at your problem !! Save your money and find another place
They hired me as a painter because they where going to open up a second shift, so I worked second shift for a month probably and they ended up letting me go, first they said there was no more work, then that windows were not getting painted. When I would paint all windows that first shift left for me to paint before ending my shift. I was very disappointed. For being a painter Hourly pay rate was insulting !.
GREAT WINDOWS! I just had them installed in my house and even my kids can tell a difference in the efficiency. Our rooms are getting warmer quicker and staying warmer longer! Should have done this a long time ago! Thank you!
My company has been installing the Crystal Pacific products for along time, its probably the Biggest bang youll get for your buck as far as Windows and Doors go.In my experience they have always stood behind there products and the service is excellent!!They have also been a very progressive company with there product development, we highly recommend them!!
My favorite vendor, especially Shipping Manager Jose Diaz. Great guy!
Hands down best bang for your buck window company. I checked out a lot of different window companies and I choose crystal mainly for their patio doors and patio door screens which are built like a tank. You wont be disappointed.
I with my windows could not be any happier my rooms all of the sudden became bright and beautiful. Get rid of those old dilapidated windows and go with Crystal. I would like to give Kevin and his crew at lumineer a good rating. Thank you Kevin.
Great Windows. They treat their employees like slaves and pay them minimum wage when they deserve so much more.
Inside sales people are less than helpful. Telephone customer service is unfriendly. That said, their product is one of the best Iโve installed.
We moved into our new home in August 2018. 3 weeks after we relocated, Crystal Pacific Window & Door came out and โfixedโ several defects with cracked seals, broken locks, and clouded glass. Late September we woke up to another issue, a hairline fracture in another window. There were no impact points, rather the crack was another example of cheap, low-quality, under-performing, Crystal Pacific Windows. However, this time they are refusing to fix. In a short period, we have experienced several issues with Crystal Pacific Windows. There are many other options from more reputable window companies and manufacturers. Do not waste your time or money with CPW.
Never got back to me in regards to my request. Kept giving me the run around.
Great company
Profecional nice people
We use Crystal Pacific as a budget alternate to the Marvin higher cost window. There service has been good and Bob Rodriguez has really taken good care of us in the past.
Better than what you will get from the builder
Quality windows from Lowes