Collision Caliber was able to get my car out in a timely manner even though it was towed in last minute. Management kept me updated on my vehicle from when they started to when it finished. I never had to worry if my car was getting work done or not since they kept communication clear through out the whole process. They did amazing and would definitely recommend to friends and family!
They did a fabulous job on my car! The car went there all crashed from an accident and come back brand new! I totally recommend you guys! Amazing customer service from the whole team! Marcy was amazing, calling me twice a week to give me updates! The service is really great and the rapidity that they fixed the car was a record too! Thank you all and Marcy for your great service !!! 🏎🤩
My wife got backed into by a trailer back in June and there was very minor damage to our 2020 RAV4 from the accident. Caliber Collision was one of the insurance company’s recommended locations, so we went with them.When we got the vehicle back, the front fenders, hood, and bumper weren’t sitting flush with one another and there was a poor paint/polish job on the new bumper. I politely pointed out the issues and they told me they have a lifetime warranty on the services they perform, so they offered to fix it for free.I came back to pick it up the second time and the paint looked better, but none of the adjustments had helped with the bumper/fender/hood situation. They apologized and I was very understanding and patient about everything this time, as well.They had me drop it off again and it looked exactly the same when I picked it up. At this point, I began to show some frustration, but remained calm and collected.After months of delays and wasted time, they took my car back for what I hoped would be the final repair. I picked up my car today. It still isn’t perfect. There are small, uneven gaps between the front bumper and fenders and you can tell that the hood and bumper don’t sit exactly like they should. I’ve accepted that this is as good as it’s going to get.Throughout my journey with Caliber, they had told me to arrive at specific times, only to have the technician/general manager be unavailable to see me. Another time, I was told by the general manager that my rental car would be ready for me first thing in the morning when I arrived. It wasn’t and I had to come back three hours later because no one had actually made a reservation. I had multiple experiences like this which led to hours of wasted time on my end.At one point, the general manager told me that he was going to oversee my final repair himself, but I still don’t know what he looks like because he never was available to talk to me when I was there.I don’t know much about cars, but I was able to recognize the issues with the body work. It seems like there is a major issue in communication, operations, and overall quality assurance at Caliber.
Mikey was amazing‼️I can’t believe he went over & beyond for his customers. My car came in for body work from a hit & run accident. He immediately started on the job & kept in touch with me for any updates or changes towards the vehicle. I would like to say thank you Mikey & his beautiful assistant they welcome me with such a beautiful experience & I’m happy to say I am hella satisfied with the body work. He made my car look brand new‼️ The shine is remarkable 😌 Yes I would recommend everyone‼️why because they customers service is over & beyond‼️ It’s a blessing to have people who love their jobs 💯 They love helping their customers & it definitely show’s. Much love to Caliber Collision ❤️ Thank You 🙏🏼
This is the best shop to go to. The employees are so nice and helped me work issues out with my insurance. Made sure my car was safe to drive and kept me updated along the way. Cannot say enough good things about them.
Took my car in after being rear-ended at a stoplight. They kept me up to date through the whole process, and stepped in to help sort out the rental when the other drivers insurance was requiring me to pay and would only reimburse me after the rental was done. Marcie updated me regularly about the work being done, how long they thought it would take, and even where any work they couldnt do in-house was going to be taken care of. Got my car back today, and it looks and drives fantastic!
I first want to thank the entire Caliber Collision team for making this experience better. Larry H. Miller wrecked my vehicle while it was in for a warranty service. Instead of taking care of things they dragged their feet etc..... So, I will post that to their reviews. HOWEVER, Marcie Dubois went ABOVE & BEYOND to make our experience the BEST EVER! She not only had my car towed to their location, she returned the rental vehicle I had for two months for me. She was super communicative, updated my husband weekly and kept us in the loop if there were any hiccups associated. My car looks BEAUTIFUL. The work Caliber does is top notch. I will recommend my friends and family to work with them if ever need be. THANK YOU MARCIE AND THE CALIBER TEAM!!!!!! You made me a very happy customer.
They did a phenomenal job with my car. Great experience. Marcie D. was great !! I highly recommend them.
They did an amazing job on my vehicle repairs that required painting and camera recalibration. They provided me daily text messages with status and completed the work quickly as quoted.
They did an awesome job on my car and the service was friendly and attentive. They also returned my rental for me which was very convenient.
It is very easy for me to give a 5-star rating. Professionally, the people were prompt, started and completed the work on time, and did a beautiful job (repairing/repainting a front grill and bumper). The reception area was clean and comfortable. The communication from them was timely - we were never in the dark, and they handled the details with the insurance company very well. Personally, the people were welcoming, pleasant and helpful. Restating what I said to begin with, it was easy for me to give them a 5-star rating!
I couldnt be happier with the service and professionalism provided. I was rear-ended on the interstate. I got an estimate and initial estimate was 5 workdays. They found damage behind the trunk and had to extend that window, but Im glad they did. They car runs like new.My situation is different. I was about to leave on a vacation and we were houseswapping with another family. We and they were planning on using this car. Luckily, we had a minivan that worked for them. I needed the battery replaced and oil changed as well. Caliber coordinated with the mechanic next door for an oil service.I was kept up-to-date on progress and Caliber even arranged to have the car, once completed, delivered to my house while I was on vacation.They easily went above and beyond in every aspect. Balentin and team are amazing.
I shopped around on the internet to get some body repair on my car and based on the reviews.i picked caliber colision just because of my intuition..Thanks God I did..Not only they went beyond my expectations but my car looks even better...i would like to thank the staff but my special thanks go to Balentin..I know I havent been easy to him but the guy is a professional who knows his job.Thanks to the hostess who has been very helpful and again thank you very much for the people I ve never met but worked on my car and made it look like new. Great job..I would like to express my appreciation to Darren from Geico who took care of my claim...Happy new year to you all. Kamel
The service I received was outstanding. Lorri Grover was the estimator for replacement of a badly damaged bumper, a result of a hit and run in a parking lot. Within 24 hours she had located a replacement bumper. I then brought my car in and within 24 hours the new bumper had been painted and installed, The car was given a terrific wash and the interior was detailed at no charge to me. If I need future services I will unhesitatingly go back to Lorri and Caliber Colllision.
Extremely good customer service. Sharon and Michael are really kind and accommodating. Very thorough. Great experience.
We had an amazing experience at Caliber Collison. Marcie Dubois was our service advisor and she was amazing! She was very helpful and we are very pleased with the work done to our Hyundai Sonata. Thanks so much!
Awesome experience from the beginning. Lorri kept me up to date on my claim dealing with my insurance and the office manager Tilee was awesome to answer all my questions before hand. Got my truck back earlier then planned and it looked great. Awesome people, easy to work with and high quality work.
Caliber Collision was an excellent company to use The level of communication and professionalism that was given to me throughout the process of my car being worked on was great my car came out looking like a brand new car
My bumper was shifted and out of place when it scraped against a poll. I was told by Unique Auto Body it would cost $125.00 to fix it. I was also told $100.00 or less by Fix Auto Riverton to get it fixed. Mr.Balentin at We Are Caliber fixed it for free in less than 15 minutes. It wasnt that hard of a repair so we werent sure why others quoted us that much. Ask for Balentine when getting work done, on a side note the staff was very professional.
Amazing costumer service and excellent body work Thank you 👍👍!!!
I was involved in a car accident and was referred to this company by the insurance agency. They were very empathetic to my personal dilemma, My car was taken the next day, they had a rental car ready for me at the location, and explained to me the process and timetable from beginning to end. Great service, friendly staff and professional workmanship.
Abra has exceeded expectations every time Ive visited. Ive had 2 cars repaired and both times they came out flawless. On top of their quality work - the staff is incredible. Mandee, Lori, and Jen are so friendly and helpful and make a usually stressful situation a very easy process. I will always refer Abra of Riverton
I spoke with Tilee - she was not only efficient but professional and courteous.
Superior service by Caliber Collision in Riverton. Lorri kept me apprised of everything that was happening with my vehicle. She answered promptly with any questions and I received my vehicle 8 DAYS earlier then the projected completion date. I was in an accident and the part of my vehicle they repaired looks brand new. I would definitely recommend Caliber Collision in Riverton.
Very professional the lady in the front kylee and lorri were great and gave outstanding service.
Both Michael and Sharon were very professional and accommodating. I was kept updated practically every day via email. When I called, I got quick answers.
They did a great job. I worked with Balintine.
Two toned my grandpas 1960 Ford F100 and he’s absolutely in love with it. He’ll refuse taking it anywhere to get worked on if he has the choice, but this time the work was out of his hands. He was definitely nervous for any hands other than his own to touch his truck but when he saw the final product from Caliber there was nothing but a big smile. Definitely coming back anytime we need any other work.
Tilee from the Riverton location had amazing Service and was very attentive to my needs. Would rate highly!!
I am absolutely pleased with the service we received. The general manager Michael, showed me everything from the before, during and after parts were removed. I will recommend them to anyone
We took our Pickup in to get paint damage repaired. From the time we walked in, Lorri Grover made our experience painless. She is the best Service Advisor I have worked with, and I am an insurance agent. They did a great job with the repairs, making my truck look brand new! Always have Caliber do your body work!
You know things happen, so my wife had an incident and her vehicle needed some paint and body work done. Lori, Jerry, and all the staff at Caliber Collision made it such a painless situation for us. Such professionalism, and the show of care for our concern. We walked away such happy customers, such an impeccable job, and so attentive. I can’t stress that enough, definitely the best place for those unexpected hiccups that happen. Thank you so very much, Mr. Martin Haubrich.
I am 150% wowed by the service and work performed by Jason Spurgeon and his entire crew at Caliber Collision in Riverton, Utah. I had taken my car to 2 different repair centers and decided on Jason and Caliber because I felt confidence in their professionalism and knowledge. This was not misplaced; it was far exceeded. Jason and Caliber kept in touch with me via text updates and actual human phone calls on the progress of the repairs – not expected by any means but very reassuring. When I picked up the car this morning, I was floored! Not only was the repair work perfect, they had also gone well above and beyond by removing a hail ding that I had planned to take care of at a later date at additional expense. Further…., the entire interior of my car was detailed beautifully! I cannot thank you enough! What a ridiculously pleasant car repair experience! Thank you Caliber! Please do your self a kindness if you should require repair and engage with Caliber Collision in Riverton!
Deserves a sixth star. Very professional people and excellent work on my 2017 Subaru Forester. My insurance company recommended Caliber Collision and Im glad they did. I also recommend without any reservations. They cleaned the entire car, too! Fantastic.
I had an AMAZING opportunity to work with Abra of Riverton’s Auto Body Shop!!From the minute my insurance claim was submitted to the finalization of my vehicle was excellent. The customer service was EXCELLENT throughout the entire process. Justin has great customer service skills and made me feel confident that my vehicle would be as “good as new”.Not only was it as “good as new” but it was even better than I had expected.The reception ladies at the front were wonderful and very helpful as well!!This team went above and beyond to make my car look immaculate.I love my car and completely happy with the results!!I am truly satisfied with the wonderful work they serviced on my vehicle!!Thank you for the wonderful service!Thank you thank you!!I highly recommend this auto body shop! 5 star!
After I was rear ended, I took my car here to get repaired and I am so happy with how it turned out. They gave me daily updates via text and phone calls and they kept on schedule through the full thing and I actually got my car back a day earlier than expected. I would highly recommend them to anyone, especially working with Balentin as your estimator.
Good company I would use them again
Amazing service and I am very happy with my vehicle now
OMG, Caliper Collision, this location is awesome!!! The customer service here is so wonderful!! They made me feel comfortable about leaving my vehicle with them. They reassured me that the work would be professionally done. I was not disappointed. I even got my vehicle back 2 days earlier than initially promised. The work was done better than I could have expected. Truly, I am satisfied beyond measure. I have been singing the praises of this location, staff members and mechanics. Great job. I will be sending my friends and family. Keep up the excellent work.
Stay away from these dishonest clowns. Especially Balentin.This business is riddled with insincere, mediocre and incompetent people, who are allowed to treat you however they please with no accountability. Be ready to be disappointed as soon as theres a challenge. Otherwise, doing business here is a gamble, so good luck. Their BBB rating is horrible for a reason. Oh, and when the owner posts a reply to these reviews, its just for show. Nothing gets done after that. Huge disappointment.
Lorri was great and stayed in contact with me throughout the entire repair, and the car looks as good as new! Thank you!!
After being involved in an accident, our Ability Insurance agent recommended Caliber Collision in Riverton. Were so grateful to her for that recommendation! Lorri Grover did the estimate, handled the insurance claim and kept us updated. The rental car was brought to Caliber and when our car was done, we just left the rental car at Caliber. Everything was so easy!! And the car looks great, you would never know it had been in an accident!! We dropped it off on Monday and picked it up on Thursday. Claudia at the front desk was very nice and friendly and Lorri was great, you can tell shes very knowledgeable about auto repair, but shes also very friendly and so nice! I will definitely recommend Caliber in Riverton to family and friends when they need auto body repair.
Thy do a great job thay have informed me all a long the way and the work thy do is out standing thay truly no what they are doing thanks for 5he great service
The staff at Caliber Collision are very friendly and professional. They took quick care of my car, and it looks great!
I came into Caliber Collision to receive body work after a car accident. When I say the car was completed and looked like a brand new car!!! I was amazed! I have already recommended everyone I know to this business if they have any car problems! I give them 100 out of 10 stars!
Spoke with Valentin about some repairs needed on our car. He was very helpful and accommodating. Repairs were made in a more then timely fashion, and the job that was done was excellent. The vehicle looks great, all at a reasonable price. Also wanted to mention the office staff as they were very friendly and helpful. In my opinion, if you need body work, etc., you cant go wrong taking it to Caliber. As a side note, this is not the first time we have worked with Caliber, but the first time we have written a review. We highly recommend Caliber for all of your auto body needs!
This is my second time at Caliber Collision. The first time, they did a great job, price was reasonable and it was delivered on-time.I went in yesterday for a small job- they could have easily found a way to charge me an hours worth of work but they popped in the part in just a few minutes and sent me on my way. Rock solid people- highly recommend!
I had a tree fall on my roof, resulting in the panel needing replacing. Lorri was my CSA and she was great! Continual updates on my truck without expecting them. Rental car was hassle free. Truck was detailed and returned on time. And it looked fantastic!!
Other guys insurance covered all the costs, vehicle looks great, life time warranty.
We had the best experience with Caliber Collision in Riverton. We dented the tailgate of our new Volvo on our garage. They got us right in for a quote Monday morning and we just picked it up today (Wednesday) TWO DAYS! Steven and Sean are the best. It looks like nothing ever happened to it and they also charged us a very fair price. Go here! And ask for them.
This place is fixed my car twice super great service super fast my car was in the shop for one day
Great and professional service.
We have been building out a Sprinter van into a camper for the last few months and were looking for some custom work for window additions. I was nervous to have holes cut in my van but their technician did an amazing job. Not only was the job done quickly, but perfectly and professionally. What a great experience.
Great work and attention to detail!! Great customer service. Highly recommend!!
The car looked better than before the repair was needed. I highly recommend.
Professional craftsmanship and quality work done on the repair of my vehicle. Highly recommend getting your vehicle fixed up here if ever in an accident. Staff is super knowledgeable, friendly, punctual, and all around professional. Always welcomed with a warm greeting from Hailey up front. Lorri and the other service writers are great and quick with getting your car back out to you.
I had to wait a bit for someone to come out and greet me but once they did it was a great experience. They walked me through the options and were able to answer all of my questions. I hope i dont need to come back but would be happy coming here if i needed it.
Excellent work.I was updated regularly.Staff was professional and courteous.
Very professional personal great job
They were wonderful. Very fast and easy to communicate with. Keep me updated at all times. Can’t even tell I was in an accident! They did amazing on the repairs
They are friendly and polite. And they keep you updated on they process.
I chose this body shop to fix the dent on my front passenger side bumper . They did an excellent job. I would recommend to my friends without any hesitation. The sales agent by name Balentine Hernedez helped me with my car repairs.
They were very nice talked through what they the work that they did and they did a very good job very impressed
I will never do bussiness with them again!!!😡😡😡The drove my car and put 60 extra miles on my car. They are untruthful dishonest and just straight up liars. I need to get a lawyer!!! Don’t trust them they may do all kinds of things to your car!!!
VERRY good!
This place has the most amazing customer service I think I’ve ever experienced. They can probably teach customer service to other companies.
These guys are great to work with. Total pros, service and quality of work was top notch.
I used these guys for the first time and had a great experience. I worked with Lori. She was very friendly and made sure the repairs to are van got done in a timely manner. I will be contacting Lori for all are corporate vehicles going forward.
I have worked with Randy and Jason on several work trucks and they have been super easy to work with. Great information is provided and they are always forth coming on the project. If you are looking for great people and great service I specifically recommend working with those two.
Another great experience from this place. I was headed out of town but needed a rock chip repaired. I called lori and told her I was 10 min away. She said not problem. Her manager came right out and had it fixed it in no time. Fast and friendly.
Excellent service
Customer service.An excellent customer service experience. I found a bigger nut from under my driver’s seat and went to ask for an estimate about the cost of fixing the loose seat. The receptionist told me to wait to see if they can take care of it then. An extraordinarily friendly gentleman came out, saw it and asked me if I had 15 minutes, In 10 minutes told me it was ready at no charge. Aside the charge, they were really friendly and made me feel welcome, so definitely I recommend Caliber Collision at Riverton. Thanks.
The Bountiful team repaired my tuck after it was wrecked. Once they got it into the shop they were great at keeping me updated throughout the process. They got it done in a timely manner and did an excellent job. Bountiful Abra has definitely gained a customer for life!
I had an accident, and I wasnt at fault. Caliber, formerly Abra, took great care of my car. My passenger rear quarter panel and wheel well was all kinds of messed up, but you wouldnt be able to tell.Honestly, its like the accident didnt happen. I couldnt even tell you where the damage was if I didnt have pictures.My car was returned, clean as a whistle om the outside and I got a quote for an earlier cosmetic ding, which I dont love the price for but I understand,Ive had experience with Abra in the past and been plenty satisfied. This, though, was my car and it was done way ahead of schedule.Many props to the team at Riverton!
They are amazing people so kind so help full and got my car back right on time great job.
My wife was in a bad wreck and didnt know if the SUV she was driving was totaled or not. We were in a situation we hadnt dealt with much, and a little unfamiliar with who to trust. We took the vehicle to Caliber Collision in Riverton, Utah on a recommendation. From the first person we met, we were treated well, and the business was clean and organized which impressed me. I am really glad we took it here, we were assisted by John Horn who had lots of experience in dealing with insurance companies and estimating accurately. He was an amazing help with our situation. I will definitely recommend to friends and family as we were treated professionally and John went the extra mile to help us out.Bryce S.South Jordan, Utah
Helpful in any possible way they could! the job was perfect! it looked like nothing ever happened and they did it so fast!!! very professional and friendly staff. If you ever go through something, this is the place to go! TOTALLY RECOMMENDED!!!
Lori was great help with getting my parts and fulfilling all my needs
Micheal Did a wonderful job on my car..he kept me inform and updated on the repairs.i would highly recommend anyone to go see Micheal for all ur repair needs.
Fast and friendly. Excellent customer service. I highly recommend this place.
Abra did an amazing job on our Chevy Impala. Better than new. Lorri was very friendly and professional and kept us updated every step of the way. By far, the best experience we have had with an Auto body shop in Utah, and I have used several. Will definitely be using again if the need arises. Thanks Lorri and the Abra team.
Jason and Valentine are fantastic! Valentine kept me updated throughout the whole process and I got my truck back sooner than expected. Jason went the extra mile to make sure everything was just right. Thank you!
THE BEST place to go to for all car repairs... they’re fast and super nice... and 110% quick and efficient, definitely recommend this place
Have had a great experience so far, great communication with me regarding the timelineEdit: communication with me regarding progress was excellent, Balentin kept me up to date and took the time to explain what was happening. Got my car back sooner than expected
Abra did an amazing job with my Ford Truck. The work was done on time and to standards that exceeded my expectations. Gene was great to work with. His frequent communication keep me informed of my vehicles status. Gene was friendly and truly cared that I was completely satisfied with the results.I hope I dont need Abras services real soon, but when I do, I wont hesitate to give them a call.
Above and beyond doesn’t even begin to describe how amazing they are! They made everything hassle-free, kept us updated and had great prices! If you are needing auto care, I highly recommend Abra!
Got my car fixed in a reasonable amount of time. Took longer than expected but they kept me updated throughout the entire process. Staff was very friendly and helpful. Quality of the repair was exceptional. They dealt directly with my insurance company. Definitely would recommend this place.
The two ladies who work up at the front desk who write you in are the sweetest! They took care of everything and made the process so smooth and easy. Our car was fixed quickly and was so clean inside and out when we picked it up. Im impressed and will definitely go back if the need ever arises.
Abra Auto Body Repair Riverton, Utah shop is fantastic. They performed masterful work on my daughter’s car and have continued to take excellent care of her vehicle with random repairs that weren’t even related to the initial claim. The front office staff, Robert, and the auto body repair men are AWESOME!!! Highly recommend this repair shop!
Did a great job on fixing my bumper after a lady ran into it! But...When I picked up car after it was done the VSA light on my dash was on and after I drove away my back tire didnt sound right..then next time I took my car out, the back wheel was make a clunking sound. I talked to them about it and claim they have no idea what happen to it!...I had to take it to a repairman and found my shock had been bent! My car was just fine when I left it with them and the VSA light wasnt on!!
Abra was great! I dropped my car off on a Thursday and they had it ready the very next day. They worked with Enterprise to have my rental car ready - that way I didnt have to get a ride to Enterprise. They made the repair process easy and care free! Their repairs were perfect! They even gave me some leftover touch up paint just in case I need it in the future. I would highly recommend this shop to anyone!
Great autobody shop! Everyone was nice straight from the start, I got constant updates by phone call and text, which was great! The finished product was amazing. Completely fixed my car and it looks great! Lorri was awesome! Thank you!
3/9/2020- There is a weird noise that I noticed after my car accident and I brought to their attention. I thought it had been fixed. It’s still there and actually worse than what it was. I am not blaming them at all. I have reached out to Caliber and asked them to look at it again. I will post an update.3/4/2020-Choosing a repair shop is never an easy choice. You have to trust that your car will be repaired, parts replaced, put back together and painted as if you were there watching them through the whole process so that your car is as good as new. I felt uneasy at first.However, That changed quickly.When I first met Lorri and she started to walk through the damage that was done. I noticed she was very thorough and really knew her stuff. My doubts dissolved and I genuinely trusted that my Acura was in good hands!SHe had the parts ordered and delivered before I dropped my car off.She kept me informed the whole time. I didn’t meet the repair guys but she did tell me they would point out any extra concerns or other damage that she needed to be aware of.The damaged parts were replaced with new, the seams are perfectly aligned, the side front and back sensors are calibrated, and the paint is perfectly blended. My Acura looks brand new!To top it off.I couldn’t make it before they closed to pick up my car. I work right up the road from them so they had two super nice guys(didn’t get their names) drop off my car and took the rental back for me. I will recommend them to many, and I am a lifetime customer! Thank you so much Caliber Collision! I appreciate everything you did to make Acura as good as new and the repair process as smooth as possible!
These guys were so great! Scott did a great job at keeping me updated with what was happening with my car. The repair looks amazing. And it was so nice to get my car back with the not only the outside clean, but the inside too! Scott also did a great job recommending a mechanic shop for an issue with my lights that they couldnt figure out.
These people are fast and take care of dealing with the insurance company. They are so kind and they sent me texts to keep me updated. I dealt with Lorrie and she is just about the nicest person ever. The man that made my read door look brand new was Sam. He did amazing work and I could have asked for a better job. I am recommending this place to all my friends. Being in an accident is rough and these people seem to make it less of an ordeal.
This place is the best. I was rear ended and they took care of my car 110%. There were some imperfections in the paint and they gladly fixed them to ensure my satisfaction. As well as polishing headlights off another vehicle and painting a rear bumper from another vehicle. 10/10 would take another vehicle there without any question. Actually, took another vehicle there yesterday after getting rear ended again 😣😣😣
WOW!!! If there was any way possible I could give them more than 5 stars I would. Abra Auto in Riverton really went above and beyond. They provided daily updates via text, they fixed everything that was damaged perfectly, vacuumed the car, updated my on board navigation computer, and the car looks better now than when we bought brand new off of the dealership, show room floor. Two Thumbs up, 10 stars. These guys rock!!!
Big shout out to Mandee and her crew for the repair work on my car. She kept me informed of the progress of my car. She and her crew went the extra mile for me. Highly recommend Abra body and paint to everyone.