Great customer service. Exchanged my broken hand tools with no questions asked and no receipt for new tools and the 2 they didnt have in stock, they ordered them for me for free and Ill be able to pick those up with in 24 hours. Very pleased to have no trouble exchanging my tools with no hassle
Ask for Josh! He was so helpful with checking my battery and explaining to me (explaining, not mansplaining) what I needed to get. I typically dont like going into car places because I only know as much as videos on YouTube teach me, so it is intimidating, even for something simple like a car battery. This store and Josh were so friendly and helpful.
Had everything we needed and had a friendly staff and good prices.
I had purchased 2 RV batteries in another city, 200 miles from Salt Lake, which were different than the correct ones I was invoiced for. 8 volt instead of 6 volt. Needless to say they failed as my system is 12 volt. The original Dealer wanted to prorate the failure even though he admitted it was an honest mistake on his part. I returned the batteries to Riverton NAPA expecting to pay for 1 of the 2 batteries. When I explained the situation to Joshua and the store manager, he could see the other dealers mistake and warranted both batteries for me. Clearly customer service above and beyond what the original dealer was willing to do. I would recommend this store to everyone.
Very knowledgeable on all parts sold. They even give you helpful tips on removing and replacing parts for cars, trucks, motorhomes and motorcycles. Will do all my parts shopping here from now on.
Great tools! Awesome return policy! Friendly service
This place is the best. Went to find some metri-pack connector pins, H4 headlight socket connectors, and some miscellaneous electrical lugs. If you cannot find it on the shelf, they will have it in the back. I havent been turned away yet, and Im usually looking for things that the OReillys and Autozones just give you blank stares for. This is a great store, and they are very helpful. From a guy that spends as much time as possible in a home shop building cars, this is my go to when I need something quick.
Great service. They had the part I needed.
Nice staff, helped me find the parts I needed, even though the computer couldnt find it, we did
Mad shout out to Nathan who went the extra mile to help!
Good Service
Bought a brand new battery from Napa and used it twice for trolling. Only lasted 3ish hrs both time going completely dead, and took 5 days to charge fully each time. Took it in simply to exchange. Manager said his tester said its fine and cant help me. Im stuck with a $130 very poor functioning new battery. Napa has seriously lost any future business from me.
They were recommended by the neighbors and ended up being very helpful. They helped me find the best battery for the car and taught me how to make sure it doesnt go bad while my son is deployed and his car just sits.
Being a female with very little experience with car parts and needing some, and not wanting to be treated like an idiot, this place was awesome. One of the employees, Jim (an older fella), was very helpful and funny. He obviously knew I didnt know anything and helped me out :). This is my first experience with an auto parts store and it was great. I dont know if it is always that great, but I will continue to go back.
Great staff and parts. Seem to be a little better than parts from other stores.
Good help
I didt find the item in this location. But i requested online. Next day was in store. Good customer service.
Truely knowledgeable staff. And the best customer service. This place and these people are the BAR! You may save a buck at the other parts stores but you will regret it....
Jaxon was awesome! Took care of us and paid attention to the details. Saved me a trip back and got my sister’s car on the road. Thanks Jaxon!
These guys have most of everything you need. If they don’t have it, they’ll order it. Have been very helpful to me and prices beat other auto parts stores. Napa know how!
Love this NAPA location. They always have what you need and if they dont, theyll help you find it! Above and beyond!
They brought a part in for me..no extra charge..as it should be
Wouldnt go anywhere else. Good customer service.
I really like this place they have very specialized service technicians there that will help you find anything you need and bring it in as quickly as possible for being a brick and mortar its far superior to the other auto parts stores.
They literally can not ever help. Ever. Go somewhere else, anywhere else..
Good place to look for car parts and great customer service
We were looking for blacklights replacement. The staff was very efficient and welcoming.
Good quality parts at reasonable prices. I always prefer to shop here for auto parts on my older cars.
This location is amazing. they carry products that i have a hard time finding anywhere in the valley . you must visit this one always left satisfied.
I love going to Napa whenever I have a question about auto care. They are very helpful and knowledgeable. They even helped me rebuild a fifteen year old chainsaw.
Lately, NAPA is doing better for me than OReillys. NAPA had a part in stock for 1/3 of what OReillys wanted & it had to be ordered.
Friendly, knowledgeable, and professional employees. A big, nice, and well stocked store make this a great parts store for do-it-yourselfers or professionals.
Ive been visiting these folks for 40 years and they are very helpful and knowledgeable.
They found exactly what I needed, when others could not.
Great parts, good stock, and awesome customer service. The staff is knowledgeable and always willing to help!
I try to get all of my parts from NAPA. They are smart guys with a vast knowledge of parts and vehicles, and they are always really nice.
I was given the wrong parts for a brake job I was doing, which I didn’t realize until the car was already torn down. I went back to exchange them and was told they didn’t have what I needed but would have it from the warehouse within the hour (mind you to and from this location takes about 40 mins round trip from my house). The hour came and went, so I called and was told their driver still hadn’t left the warehouse (i.e. at least another hour wait). I go to Napa because I get a discount on parts from my employer; however, the 2 + hours of my day that have been waisted may not be worth it in the future...
Good parts but customer service is no the best!
Parts arent OEM but you can always count on napa.
Great Service. In and out quick.
Great bunch of guys. Always willing to help
Great customer service! Didnt know what I was looking for or how to fix it and he helped me with both.
Great prices and friendly service
Get to know the guys in there. They are hilarious and will hook you up with deals. They know their stuff and go out of their way to find your parts.
Great service. Happy environment.
Great place had a car show there
Good service, the keep engine conditioners that goes with radiator flush...
The inventory was messed up so I got a good deal on the next best brake pads. The guy was nice enough to actually help me instead of just sending me on my way.
Always good 👍
Awesome staff thanks joseph
Staff is not very helpful and the Napa computer system is old and outdated.
Always have what I need
Had the parts I need in stock for 2002 BMW 325xi
Good but expensive
They can always get me my hard to get parts
Amazing work crew
Helpful staff.
Great service