Its the second time that Star City Garage Doors did a great job! In 2020 for the circuit and this time for the garage door spring. Undoubtedly 5 stars for Jesse and Star City Garage Doors!

Great experience with Star City Garage Doors! Everyone was extremely nice, attentive and honest. Kevin was super with keeping me updated on availability and Jesse did an amazing job fixing my door - fast and efficient! I was given a fair and reasonable price prior to any work being completed. Both gentleman were very professional and polite. I highly recommend this company and will use them again myself.

Great Great Great! Can’t say enough about the fast quality service at a fair price. Of course my garage door broke on a Friday afternoon and I live at SML. I called and they had a guy in the area at my house in 1/2 an hour. I needed new springs and bearings. They were fixed quick by a nice young polite repairman who seemed to enjoy his job. Nice to see energetic workers these days.

Jesse did a terrific job changing out the springs and associated assemblies on my two garage doors after one failed. Called early around 8 AM and he showed up at 1:30. Two hour job and problem solved. Knows his garage doors for sure. Highly recommend.

My grandmother had a great experience with Jesse! He installed a new garage door opener for her! He was very thorough and explained everything so well to her! Thanks for a great experience! We highly recommend!

Extremely happy with all aspects of Star City replacing both garage doors and automatic door openers (one opener was a new addition). Customer service was excellent, great pricing, and the materials and work was high quality. We can’t say enough positive things about our experience and highly recommend Star City Garage Doors!

Just had an amazing experience with Star city garage door! Customer service is excellent. My technician was extremely professional and knowledgeable. I will definitely use and recommend them in the future!

I just had two garage doors (and openers) installed today, and these doors improved the looks of my house tremendously. Jesse did a superb job; he was prompt, courteous, knowledgeable and professional in every aspect of the job. If you are looking for garage doors, I definitely recommend Star City and Jesse!

Great customer service and professionalism. Jesse did a great job. He was very polite and completed the job quickly and neatly. I’d highly recommend star city garage doors as well as Jesse.

Jesse was early and did a wonderful job!He came out to put a new spring in and nicely explained what was the problem.Thank again Jesse!Highly recommend!

Jesse was wonderful!! He called before he came, he was right on time, he gave me a great explanation of everything and I had a new Father’s Day garage door system, keypad and two remotes all in less than an hour!! Super impressed. Very professional and highly recommended-Michele from Roanoke

I called another company not knowing my wife had called Star City Garage. The other company did not have the parts we needed but Star City did. They came, was professional, and repaired our garage the same day. We highly recommend them.

I was very impressed with the service that I received from Star City Garage Doors. Arrival to my home was prompt. Details about the service needed were clearly explained. I was also given valuable maintenance suggestions to help prolong the life of my door and the motor. I will definitely call them again should I have a need.

Got me on the schedule within 24hrs. Very professional and helpful. I highly recommend Jason and Star City Garage

I cannot say enough good things about this company. From start to finish, it was an excellent experience. When I called, the man who answered could not have been any nicer, nor could he have been more understanding. I never expected to have someone come out and do the repairs the same day, but I’m fairly certain he could hear the desperation in my voice regarding getting it taken care of, and he assured me someone would be out that very day.Andrew called and was there when he said he would be. He immediately assessed the situation and the problem. He had everything he needed to fix the garage door spring, and he took care of it in no time at all. He also gave us maintenance tips regarding door maintenance, etc. He, too, could not have been more helpful, nor could he have been any nicer. He was also extremely patient and understanding when I had several follow up concerns also.I highly recommend Star City, and never again will I make the mistake of calling another garage door repair company when repairs are needed.Thanks again!

I am incredibly impressed with the guys at Star City. They are friendly, extremely knowledgeable, reasonably priced and prompt. The customer service was unmatched. This day and age it’s impossible to get someone to return a phone call, show up on time, and respond quickly. Not only did they respond quickly to my call, but they informed me if they were even going to have a slight delay. I am thrilled with the quality of work and service. Don’t hesitate to call them!

This is a wonderful business. I cannot say enough about how impressed I am with their responsiveness and professionalism. Andrew and Kevin both worked with us on short notice and installed a beautiful new garage door. I highly recommend Star City Garage Doors to anyone looking for garage door repair or replacement in the Roanoke Valley.

Jesse was kind and took no time to find my problem with my garage door. Called them because of 5 star review and now mines added!

Excellent service! Wil definitely use again. Torsion spring broke and Andrew came out that afternoon and replaced and repaired in a very short time. Actually upgraded the parts to allow for better opening and closing. Also took the time to show how and where to lubricate the mechanical parts for longer life. Very pleased.

Would use Star City again! Fixed the problem first time! Jesse is a professional and knows doors!

Called late one evening with short notice and Andrew showed up promptly. His work was professional and fast. So far it seems to be a great product that is far better than what I originally had.

Andrew was extremely knowledgeable and fixed the problem immediately. He also gave me some tips to help with my aging garage doors. Would highly recommend Star City, and will certainly use them again in the future.

After replacing torsion spring on right side of garage last month we needed replacing of left spring yesterday. Andrew came out the next afternoon and replaced within 1/2 hour. Very professional. Wife and I were very impressed with our phone call to schedule appointment and Andrews work. Could not ask for better service.

Availability that worked well for me, efficient, pleasant, and knowledgeable. Cost was reasonable too!

I expected a consultation or diagnostic visit but they were able to repair my garage door in just one visit. Friendly service and reasonably priced. Showed up within the time period scheduled, but did have an issue of not being able to leave a voicemail or speak with anyone before hand to verify my appointment. Overall great service!

Same day service and Andrew called 15 minutes before arriving (during the time frame I was given), explained the problem and fixed our garage door quickly. I wish all businesses we have worked with were this good! I highly recommend!

Andrew was very knowledgeable and efficient in his work. Professional and a good communicator. He installed my motor and revamped an old door. Came out for an estimate next day, did the installation within a week. Would certainly hire again.

Garage door opener broke on a Friday afternoon. We knew it was not repairable and that we needed it replaced asap (neither of us able to open door manually). Called at like 1 pm and told theyd have a repairman out in a couple of hours. Andrew called first and then arrived even earlier than we expected. He did an excellent job not only with replacing our old opener but gave us a great tutorial about how it works (new ones have so many added functions). Cant thank them enough at Star City Garage Doors for coming to our rescue. Highly recommend.As an added note, so far we are very happy with the Linear opener he installed.

If you’re in the Roanoke area, don’t call anyone else.Jesse is very knowledgeable and helpful!

After calling 3 different garage doors comp. Star City Garage Doors was the only one that call me back. Andrew was very professional and polite while he was doing the job.I am very satisfied with the job and the service provided by Andrew. I will recommend Star City to Friends in the need of garage doors repair etc.

Garage door spring broke and star city garage doors came recommended. Called and they were able to come out within hours. Technician Andrew was very knowledgeable and quick. He took time to explain everything and then walked me through the maintenance. I will recommend these guys to everyone and definitely use them again if needed.

Andrew arrived on time and gave me options to resolve my issue. He is very knowledgable and helpful. Service with a Smile.. 😊Thanks Andrew.

Thank you for coming out within just a few hours of our call, and repairing the issue that same day! Not only did you fix the part that was actually broken, you made the entire door function better overall! I used to be able to hear my garage door opening from the third story of my house, but since you guys left its seriously whisper quiet. You have my gratitude and glowing recommendation from here on.

We called Star City Garage when our garage door wouldn’t open. The very next day our technician came and fix the problem in less than an hour! He also educated me on how to make the door function best all year! We are very happy with their prompt professional service!!Gloria Dyer

Our old wooden garage door was from the 1970’s, weighed a gazillion tons, and made the devil’s own noise opening and closing. It has given us loads of trouble over the past few years so we finally decided to replace it. Andrew Bailey of Star City Garage Doors in Roanoke VA did some repairs that we were happy with so we decided to use him for the new door purchase and installation. It looks great, offers insulation we never had before and works like a charm. I highly recommend Amarr and Star City Garage Doors.

Above and beyond customer service. New door installed in less than a week. Quick, responsive, and very well priced! Highly recommended for all your garage door needs from new install to service work!

Timely and efficient. Andrew was professional and very knowledgeable. Would recommend

Excellent customer service! Andrew took the time to explain everything in detail and trained me on programming and operating the system. Work was comprehensively and in a short time frame. Excellent quality as well. Highly recommend using Star City Garage Doors for repairs or new installations!

Andrew came and installed new springs on both of my garage doors in under an hour. Gave me lots of useful tips on how to keep the doors in good shape. Would definitely call again for future work or replacement doors.

Andrew has serviced our garage doors at two locations. We have been pleased with his service on our doors and his professional manner of explaining what parts were needed to improve our doors functioning or benefits and costs of replacing with new doors. No pressure salesmanship. We found him to be friendly, professional, and helpful while we decided what we wanted to do with our doors. We recommend him and believe you too will be happy with Star City Garage Doors installations and service.

This was our first time working with a garage door company and we are very pleased that we chose Star City Garage Doors. Their pricing is extremely fair, customer service is excellent, and they are very professional. Andrew came out to put a new spring in and he educated me on what was happening and how to take care of it in the future. We will definitely be going back if we run into any future issues.

Highly recommend professional garage door service that is on time. His unmatched high quality door install and customer service deserves 10 stars but here is a 5 star rating bc that’s the most we can give here! Thanks again Andrew. Happy day:)

Andrew was early and did a great job. Explained how to care for our garage door, and we would not hesitate to call on them again

Excellent response time and Great customer service. Andrew not only did an excellent job with the install but went made sure he explained everything. Highly recommend!!

Andrew was very professional, polite, and knowledgeable. He showed up on time and ready to help me. I would highly recommend him to any of my family or friends for garage door repairs or replacements.

Everything was great! Showed up ahead of schedule and finished the job in about an hour. Also, very friendly. Would definitely recommend!

Andrew was prompt, courteous and professional. He called prior to his arrival, explained his service and completed the job in a timely manner. I was pleasantly surprised by commitment to customer service! Thanks

I am very pleased with the work and service provided by Star City Garage Doors. I highly recommend! Far better service than you would receive from a box store.

Prompt, knowledgeable, and friendly service from Andrew. Pricing seemed fair. Andrew went the extra mile to make sure I was happy.Rick and Shirley Calhoun

Very knowledgable and very polite. They explained everything in detail and warranted their parts and work for 5 years. Ill recommended this company to anyone news garage doors or repairs.

Recently had both of my garage doors and openers replaced. Great product, super installation (thanks Andrew) and quick service. Met Andrew on Tuesday and doors installed on Friday. I highly recommend them for any of your garage door needs!

The spring on my garage door broke on the weekend and I called Star City Garage Doors. Their technician, Andrew, arrived quicker than I anticipated. He replaced my spring and adjusted the door so that it worked properly. Andrew was very professional while on our premises. I recommend Star City Garage Doors and will not hesitate to use them again.

Their tech, Andrew, showed up on time and repaired the garage door very quickly. Door spring was broken and he had to change out the whole assembly. Nice guy. Very friendly and a pro. Highly recommend Star City

Our garage door spring broke and the cable became entangled preventing the door from be raised either by motor or manually. One of our cars was actually trapped in the garage. Luckily, I called Star City Garage Doors. Andrew arrived when he said he would and had everything fixed and operational in a short time. He was very courteous and professional while on our premises. The cost of repair was reasonable. I will definitely recommend this company to other family members and friends.

Andrew was prompt and thorough. I would definitely use them again and will recommend Star City Garage Doors and Andrew.

Star City Garage Doors gets 5 stars from me. Its affordable, professional, reliable clean cut and on time. Andrew is Very knowledgeable and goes the extra mile. Definitely a 5 star service!! Highly recommended!

Prompt service.Arrived early. Repaired our garage quickly. Answered all of our questions. Highly recommended.

Great company. Andrew was able to replace my garage door and opener very quickly. He was prompt and very knowledgeable. Quality work.

“Happy wife happy life” is what they say. I park in the driveway and my wife in the garage. It was about to snow and I made a call to Star City Garage Doors (Andrew Bailey) because my motor went out. I was not expecting anything done because of the impending snow storm. Not only did they make me feel like I was important but made me a priority and followed through and insisted on making sure I was satisfied. I can fix a lot of things but this is out of my wheel house and Star City Garage Doors (Andrew Bailey) educated what they have done and what to do. They went above and beyond what was asked and expected. They are knowledgeable of their profession and I would highly recommend them.

Andrew came on time one day and evaluated the problem. Gave me an estimate, and then came back exactly 24 hours later and completed the replacement of pulleys and springs for the exact price he quote. Would highly recommend.

Im glad that I read all the reviews online. Andrew was extremely thorough and explained everything and also gave me price breakdowns for options. Same-day service repaired the spring, greased everything, and was very neat. Will definitely use them again in the future.

Andrew was great! Our door was repaired in no time! Both Kevin and Andrew were very professional. Id highly recommend Star City Garage Door for any repair.

Andrew was a very fast, efficient and a friendly installer. He explained the problems we had and took extra time to make sure we knew how new equipment works. Also responds quickly to calls and questions. He drove all the way to Blacksburg from Roanoke and even brought his cute puppy by one Saturday when troubleshooting.

Excellent, early,wonderful service. Helpful and informative. I highly recommend.

Garage door broke on a Saturday and Andrew made it out on Sunday to fix it. Reasonable price and quick and friendly. We’ll definitely use him in the future to add some features to our garage.

Very fast and friendly service. I would recommend using them.

Prompt, very knowledgeable and reasonably priced.

Great service from this company, I really truly recommend these guys, they are excellent, affordable and very dependable. Thanks again star city garage doors.

Had Andrew install a new garage door motor. He was on time, got it finished quickly, and great pricing!

If you need new garage doors, this is the place to do it! Andrew and Pete came out yesterday and installed our new doors to replace 1969 doors and, holy cow, what a difference! Kevin beat all other estimates! Friendly customer service.

Fast, on time, polite and professional!! Thanks Andrew and Star City Garage Doors!!